CRM 2007 - support package strategy

Hi,
Could you please let me know about any document/presentation on support package strategy or support stack strategy from SAP for CRM 2007?
Thanks,
Anup

Check if this info helps you...
SP   Release date                                     Name                         Information note
01   Week 50, 07 December 15, 07          SAPKU60001            1098372
02   Week 16, 08 April 18, 08                   SAPKU60002            1137548
03   Week 33, 08 August 08, 08               SAPKU60003            1174624
04   Week 44, 08 October 17, 08              SAPKU60004            1231994
05   Week 08, 09 February 20, 09            SAPKU60005            1269655
06   Week 37, 09 September 10, 09          SAPKU60006            1304447
07   Week 17, 10                                       SAPKU60007
08   Week 40, 10                                       SAPKU60008
End of Mainstream Maintenance: March 31, 2013
End of Extended Maintenance: March 31, 2016
Regards.

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Hi Shweta,
Explore following link of Service marketplace to download the master guide;
https://websmp102.sap-ag.de/~form/sapnet?_SHORTKEY=
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Problem while import u201CSAPKU60003 & SAPKNA7013u201D into SAP CRM 2007

Gentlemen,
I have a problem while import u201CSAPKU60003 & SAPKNA7013u201D into SAP CRM 2007,
My current Support Package Level is:
SAP_ABA 700 0015
SAP_BASIS 700 0015
PI_BASIS 2006_1_700 0006
ST-PI 2005_1_700 0006
CRMUIF 600 0003
SAP_BW 700 0017
SAP_AP 700 0012
BBPCRM 600 0002
First I had the following error:
 Syslog: k CQ3 : UMGSETTING& rscpexcc 12
 GetDBMigrateCodePagesLangs uses TCP0D, TCPDB, TCP0C.
 0 entries from FUNCT (%/SAPCND/CNF_GET_RECORD_FROM_DB%) deleted.
 0 d / 0 i / 0 u / 6 = 100% ucf FUPARAREF
 6 entries for FUPARAREF imported (/SAPCND/CNF_GET_RECORD_FROM_DBA*).
 0 entries from RODIR (FUNC/SAPCND/CNF_GET_RECORD_FROM_DB) deleted.
 0 entries from RODIR (FUNC/SAPCND/CNF_GET_RECORD_FROM_DB) deleted.
 0 d / 0 i / 0 u / 1 = 100% ucf TFTIT
 1 entry for TFTIT imported (D/SAPCND/CNF_GET_RECORD_FROM_DB*).
 successfully set a temporary lock on table REPOSRC
 REPOS /SAPCND/LDETERMINATION$14 A replaced.
 REPOS /SAPCND/LDETERMINATIONU14 A replaced.
 [dev trc ,00000] Wed Nov 26 16:33:14 2008 1315447 8.171484
 [dbdsoci. ,00000] *** ERROR => invalid offset 0 for placeholder 16
 71 8.171555
 unsuccessful statement: EXEC SQL: SELECT ID,OBJECT,LANGU,TYP,VERSION FROM DOKIL WHERE (LANGU IN (?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,?,
 dsql_open returned with unexpected error code 2
 Please contact the SAP support.
 End of Transport (0016).
 date&time: 26.11.2008 - 16:33:14
 5 warnings occured.
 3 errors occured.
 Main import
 End date and time : 20081126163314
 Ended with return code: ===> 16 <===
After I got this error I upgraded the Kernel from patch level 159 to 179,
After that I restarted the update again but the system is still running on u201CIMPORT_PROPERu201D and dose not given any update,
From Import logs of the queue I can see the following,
 Summary:
 24 DOCUT imported.
 16 DYNPS imported.
 30 DYNPT imported.
 387 REPOS imported.
 43 REPOT imported.
 Totally 505 Objects imported.
 Totally 3636 tabentries deleted.
 Totally 14 objects activated.
 Totally 12229 tabentries imported.
 62066888 bytes modified in database.
 [dev trc ,00000] Wed Nov 26 18:14:19 2008 20996974 40.917838
 [dev trc ,00000] Disconnecting from ALL connections: 30 40.917868
 [dev trc ,00000] Disconnecting from connection 0 ... 287 40.918155
 [dev trc ,00000] Closing user session (con_hdl=0,svchp=00000000003005B8,usrhp=00000000002FB748)
 5759 40.923914
 [dev trc ,00000] Detaching from DB Server (con_hdl=0,svchp=00000000003005B8,srvhp=00000000061530E8)
 921 40.924835
 [dev trc ,00000] Now I'm disconnected from ORACLE 8230 40.933065
 [dev trc ,00000] Disconnected from connection 0 90 40.933155
 [dev trc ,00000] statistics db_con_commit (com_total=527, com_tx=307)
 59 40.933214
 [dev trc ,00000] statistics db_con_rollback (roll_total=0, roll_tx=0)
 52 40.933266
 Disconnected from database.
 End of Transport (0004).
 date&time: 26.11.2008 - 18:14:19
 2 warnings occured.
 Main import
 End date and time : 20081126181419
 Ended with return code: ===> 4 <===
Please advice me.
Regards,
Ahmed

I have similar problem while updating support packages in SAP R/3 4.6C environment.
000 unsuccessful statement: EXEC SQL: SELECT ID,OBJECT,LANGU,TYP,VERSION FROM DOKIL WHERE (LANGU IN (?,?,?,?,?,?,?,?,?,?,?,?,?,?,
000 dsql_open returned with unexpected error code 1
000 unsuccessful statement: EXEC SQL: SELECT ID,OBJECT,LANGU,TYP,VERSION FROM DOKIL WHERE (LANGU IN (?,?,?,?,?,?,?,?,?,?,?,?,?,?,
000 dsql_open returned with unexpected error code 1
Here is an outline of series of events that happened:-
We are applying in support packages in SAP R/3 4.6C HR Development
(TFI) environment. We planned with installing all the SP stacks
starting from 1 to 9.
-Updated kernel, tp , r3trans and SPAM level to latest level.
We received the following error in Import_Proper step of Support
package upgrade. Though the step has been repeated after making sure
that we have all the required files at OS level, we go this error
repeatedly.
Main import
Transport request___: SAPKB46C52
System______________: TFI
tp path : tp
Version and Release: 305.13.25 46D
check-sum error in datafile after 9374854 bytes.
Main import
End date and time : 20081205192603
Ended with return code: ===> 16 <===
When we renamed Co-File & data_file at OS level to see if the files are
created again and reran we got the following error.
Main import
Transport request___: SAPKB46C52
System______________: TFI
tp path : tp
Version and Release: 305.13.24 46D
Main import
End date and time : 20081205185117
Ended with return code: ===> 12 <===
We tried importing the individual support package SAPKB46C52 from STMS
and the transport cancelled at an earlier step with the same error.
Dictionary import
Transport request___: SAPKB46C52
System______________: TFI
tp path : tp
Version and Release: 305.13.25 46D
check-sum error in datafile after 9374854 bytes.
Dictionary import
End date and time : 20081205195929
Ended with return code: ===> 16 <===
While playing around I have deleted the transport from the tp buffer
and added manually, before doing so I made a backup of tp buffer at OS
level and I got following error though I reverted back to backed-up
copy.
- Error in phase: IMPORT_PROPER
- Reason for error: TP_BUFFER_INCONSISTENCY
- Return code: 0008
- Error message: Wrong sequence of Packages in the tp buffer (e.g.
SAPKB46C52 )
I then tried to disassemble the package separately and reran the
import queue. Now I have RC 8 on that support package.
When I did R3trans -l on the datafile it completed successfully.
D:\>R3trans -l \usr\sap\trans\data\RB46C52.SAP
This is R3trans version 6.05 (release 46D - 27.10.08 - 16:32:00).
R3trans finished (0000).
I verified the size of file "CSR0120031469_0023301.PAT" and it is the
same as mentioned in SSP.
Let us know is there is a workaround.

CRM 2007 - Agent Inbox Tasks not visible

Hi Gurus
In CRM 2007 I go to Transaction: CRMC_IC_MAIL_WF
When I click on Activate Event Linkage I can see drill down and see Task Group TG 14000002 with Workflow Template WS 14000164 underneath it. 100%
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Maximum points for the right answer.
Regards
Panduranga

Hello,
Probably a bug because when I do the same I can see the workflow template in both cases...
What level of support package do you have ?
Regards,
Benoî

CRM 2007 - support package strategy

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