CRM 2015 - email from template doesnt contain attachment
Hi all,
i have an problem with emails from campaigns and templates, if I send an email using template with attachment the email is sent, but received without an attachment.
When i create an email as an activity, add attachment and send it, it works fine, just emails created from template or direct email don't.
My system: CRM2015 on prem + Exchange, email router. I have tried to change outgoing email settings to Router or Outlook with no change (the email appears is users Outlook sent folder without attachment). I have also checked spam filter, Exchange and
didnt find anything suspicious.
Any idea ? Thanks
Hi all, we have the same problem. The email I sent using template with an attachment by direct mail or quick campaign doesnt contain the attachment.
Is there any solution? (...the RU 0.1 (on premises) doesn't solve the problem)
Thanks
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My office uses outlook for emails, calendaring, etc. We save as all emails to a specific client related file for easy access and to reduce the items saved in outlook.
Many of the emails have attachments. I use Firefox (love it) as my browser so when I save as an email it saves it with the Firefox Icon instead of the Outlook Envelope Icon. When I open the email from my computer (not outlook) the attachment name is there but it is not accessible. I have to go to the email in outlook and save the attachment(s) separately in order to access them. I don't want to do that. It takes up to much time and often the attachments are related to the data within the email and they need to be together in their original form.
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Thank you.I might be able to experiment with this a little.
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