CRM 4.0 IC WINCLIENT - BP SEARCH NOT WORKING WITH IE7?

Hi All,
We are running CRM 4.0, Interaction Centre is the WinClient.  One of our users has Internet explorer 7.0 on his computer and we find that the BP SEARCH screen is blank on his computer.  We get an error message:
"document.FORM1.REGION' is null or not an object
Do you have any resolution for this issue?
Thanks
Judy Hildebrandt
Petro-Canada

Hi,
Kindly note that the user will have to use IE6.0 for this functionality to work.
IE 7.0 is not compatible to many of the SAP requirements.
Hope this will help you solve the issue.
Kindly reward with points.
Regards,
Rekha Dadwal

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