CRM 5.0 and EP6

Hi,
We are implementing CRM5.0 and are currently using EP6.0 SP9. Is it possible to connect the 2 or do we need to upgrade to EP7.
If it is possible to use CRM5.0 and EP6, then which business package should I use :
Business Package for SAP CRM 4.0 60.2.3
or
Business Package for SAP CRM 5.0
The reason I ask is that the BPP for CRM 5.0 states Portal Release NetWeaver 7.0 (2004s) is needed and we have NW2004.
Any help appreciated and awarded with points.
Thanks
Craig

berthe,
http://help.sap.com/saphelp_nw70/helpdata/en/21/84570b3ae14e77b3047c82218974b9/frameset.htm
would be a good place to start
steps:
- maintain in SM59 the TCP/IP-destinations SLD_NUC & SLD_UC
- set the gateway-options to your SLD-server
- test the connections
- start RZ70
- enter the SLD Bridge (again SLD Server Gateway data)
- execute job in RZ70
- log should be saying something like "data send ok"
kr, achim

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Can anyone let me know the steps to integrate CRM 4.0 with EP6 SP2 on windows 2003 server.
Thanks in advance,
regards,
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Payal,
There is excellant documentation available at SAP Help site on this. Here is the top level link for SSO
http://help.sap.com/saphelp_nw04/helpdata/en/89/6eb8deaf2f11d5993700508b6b8b11/frameset.htm
and here is a link to most common scenario
http://help.sap.com/saphelp_nw04/helpdata/en/89/6eb8e7af2f11d5993700508b6b8b11/content.htm
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Hi Gurus,
Z-fields for BP were created in CRM using EEWB and AET tool. These z-fields need to be transferred from CRM to ECC, standard fields like KNB1-ALTKN, KNKK-REVDB,KNKA-KLIME... etc.
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Praveen
Edited by: Praveen on Apr 19, 2010 10:19 AM

Hi,
Thats right! C03 best practices would be certainly helpful to you.
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3) transaction code: SMOEAC: ADMINISTRATION CONSOLE:-
here define Publication, subscription and site ( OLTP) , and define replication objects ( like BUPA_MAIN, BUPA_REL)
4) define Queue: SMQR and SMQS - inbound and outbound queue /
Que registration .
5) check entry in R/3 side tables:- Make the proper entry into R/3 side tables in SM30
a)CRMRFCPAR
b)CRMPAROLTP
c)CRMSUBTAB
d) CRMCONSUM
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1) in CRM ,BP GROUPINGS with Internal Number range
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3) In R/3 , Mapping of CRM CLASSIFICATION with R/3 account group...e.g. Classification B for customer with ACCOUNT group of R/3
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regards,
PD
Reward points if it helps...

SAP CRM 7.0 and Enterprise Portal

Dear SAP Gurus ,
I have question about the New CRM WEB UI and integration to SAP Enterprise Portal .
We have been using the SAP Enterprise portal for accesing the SAP CRM functionalities before (eg create Opporutnites and Sales Order ). But with the New SAP version(7.0 and 2007 ) its possible to have its own portal.
Now the question is it possible to integrate the NEW SAP WEB UI into the existing portal ? Eg: If we want to have link in Enterprise portal with the Sales Order create functionalyt direlty without going into the stand alone CRM WEB UI . Would it be possible to directly call the Sales order service WEB UI in enterprise portal . Right now what we see is that the NEW CRM WEB UI is stand alone and for these type of fuctionalites the user need to login to the NEW web ui and then go to the create sales order screen .
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Many Thank for your kind advise !
Best Regards,
Ankur

Ankur,
Once you have correctly integrated to Portal following the SAP Note, you will no longer see the CRM Navigation. They will be Portal Navigation. If you have read and understood the note, it will be clear. On an overview, let me explain the steps involved.
1. You create a CRM role (based on some job role) say "Sales Rep" and have configured the CRM Web UI for all the navigation and applications. Like Account maintenance, Opportunities, Sales order create etc. etc.
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3. You will now "Import" this into your portal. Again follow the notes to know the loaction.
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http://www.parxlns.com

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Hello all!!
We have CRM 7.0 and BW 3.5 with BI_CONT 353 SP 10. Users need to analyze their CRM transactions but we cannot upgrade BW for now. The CRM 7.0 Master guide says install BI_CONT 7.04. Is there a documentation in order to identify the gaps between BI_CONT 353 and BI_CONT 7.04? Can I activate the business content and use the data flow with this limitations?
Thanks for your replies.

Hi,
Take a look at the docs below.
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/86c1f495-0b01-0010-78af-b58118637856
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/910aa7a7-0b01-0010-97a5-f28be23697d3
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Hi All,
we are using CRM 5.0 and want to configure IPC for Internet sales. Can someone give me the IPC configuration guide for CRM 5.0 (as IPC is integrated in it). We are using CRM as standalone without R/3.
Thanks & Regards,
Vikas
[email protected]

Vikas and Nirmal,
As IPC is already there with CRM 5.0, you just need to start it...
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Rebate Agreement Replication CRM to R3 and vice-versa

Hi All,
We have a requirement of creating Rebate Agreement and maintaining the conditions in the same.
When we create an order (in R3 or CRM) the values has to be populated from the rebate agreement.
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Scenario B:
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CRM to R3 for rebate agreement – REBATE_AGRMNTS
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Regards,
MK

Hi Kalyan,
Did you achieve scenario B ?. You also mentioned that for scenario B , it works fine with pricing in CRM. Was the billing happening in CRM or ECC in that case ?.
Did the scenario A worked ?.

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Hello,
we updated our CRM system to CRM 7.0 and the ERP to ECC 6.0 .
Now I am trying to fix the dataexchange again. However salesdocuments from the ERP are stopped in the inbound queue of the CRM system.
The error from the SMW01 is :
At least one entry could not be found in object buffer
Message no. CRM_ORDER_MISC106
I think that there is some configuration missing in the CRM or the ERP system. However I did not know where.
Does someone knows the error or is able to give me a hint?
I maintained the table CRMPAROLTP in ERP:
CRM_MAX_QUEUE_NUMBER_INITIAL     MATERIAL                              CRM     5
CRM_MAX_QUEUE_NUMBER_INITIAL     SALESDOCUMENT                              CRM     2
CRM_NO_BEFORE_IMAGES     SALESDOCUMENT     CRM
CRM_RELEASE                                                                                  701
CRM_SCENARIO     INT_CHANGE_ORDER     YJB4                    A
CRM_SCENARIO     INT_CHANGE_ORDER     YJC4                    A
CRM_SCENARIO     INT_CHANGE_ORDER     YXIA                    A
CRM_SCENARIO     INT_CHANGE_ORDER     YXIG                    A
and the table SMOFPARSFA in CRM:
R3A_COMMON     CRM_AUTO_DELTA_EVENT_ACTIVATION                                                                        X
R3A_COMMON     CRM_DEFAULT_DESTINATION     CRM_R3MATERIAL_AVAIL                                               K90CLNT001
R3A_COMMON     CRM_R3OLTP_ACTIVE                                                                        X
R3A_COMMON     MAX_PARALLEL_PROCESSES                                                                        5
R3A_COMMON     WAIT FOR UPDATE     RESPONSE_DLV                                               X
R3A_COMMON     WAIT FOR UPDATE     SALESCONTRACT                                               X
R3A_COMMON     WAIT_FOR_UPDATE     SALESDOCUMENT                                               X
R3A_SALES     BEHAVE_WHEN_ERROR                                                                        R
R3A_SALES     INT_CHANGE_ORDER     YJB4                                               A
R3A_SALES     INT_CHANGE_ORDER     YJC4                                               A
R3A_SALES     INT_CHANGE_ORDER     YXIA                                               A
R3A_SALES     INT_CHANGE_ORDER     YXIG                                               A
R3A_SALES     INT_NUMBER_ASSIGNMENT
R3A_SALES     PRICINGTYPE                                                                        G
Best regards,
Nils Kloth

Can you bump up the trace level (to detailed) via SMWT transaction and then re-submit this bdoc ? check if you get additional details about the error.

Services in CRM 4.0 and CRM 5.0

hi
what are the adv and dis-advantages of implementing CRM 4.0 / CRM 5.0
what are the services available in CRM 4.0 and what are the services offered in CRM 5.0
I checked the release notes but doesn't pin point the actual comparison. the release notes just shows the features.....
appreciate, if anyone can share presentations or pdfs.
thanks. krishnan

Hi Krishnan,
To know the difference between CRM 4.0 and 5.0 you should check the release notes on CRM5.0 available on https://websmp204.sap-ag.de/~form/sapnet?_SHORTKEY=01100035870000429833&_SCENARIO=01100035870000000202&
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(see SAP Service Marketplace quick link crm-inst → mySAP CRM → SAP CRM 2006s → SAP CRM 5.1 Cross Component → Master Guide SAP CRM 2006s).
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Atin
Reward points if it helps.

Portal Content - Business Packages for CRM 7.0 and IC Webclient

Hi all

We are looking at CRM 7.0 and SAP Netweaver Portal 7.0 integration. 
I've noticed that the Business Package (BP) for CRM 7.0 contains very limited business roles for: 
Channel ManagerChannel Manager 
Partner Manager 
Channel Manager (Telecommunications) 
Partner Manager (Telecommunications) 
Customer 
Digital Asset Management 
Incentives and Commissions 
only.

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Otherwise, if we were to configure each BSP page individually for IC Webclient, will there be functions that do not work? eg: alerts, manager realtime view of CSR activities, call tracking, telephony integration etc..

Thanks!

There are two approaches (that I'm aware of):
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I would go for both of them because
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CRM Middleware Documentation and Training

Apologies as this is not a technical/functional question as such but I have been looking for SAP CRM Middleware documentation and/or training courses on the subject.
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David

Hi,
Check out
http://help.sap.com/saphelp_crm50/helpdata/en/2b/0bc5de1814b34b8f453fa5b07b8739/frameset.htm
Middleware courses are available:
CRM500(overview) & CR550(enhancements) & some mobile integration courses, but none of them realy cover groupware integration.
It's a pretty new functionality...
Michael.

CRM Target Groups and Product Segments - BW and BPS settings

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I have some questions regarding the CRM Target Groups and Product Segments as it relates to BW and BPS planning layouts.
1. When a target group is created in CRM, is it supposed to also be create master data entry for the object 0TGGRP_ID in BW? If it is, what kind of settings need to be made to ensure that? When we create target groups in our CRM instance, we donu2019t see the master data being updated for the 0TGGRP_ID info object.
2. Where exactly (in BW) is the relationship between the target group and the underlying customer/business partners stored/updated? We have a requirement to use target groups for defining the trade promotions and still being able to explode and plan on (individual) customers in the embedded BPS Planning layout. I believe that we need to have target group and associated customer assignments stored somewhere (?) in BW and use BPS characteristic relationships to populate all the possible combinations for a target group ID being passed from CRM. Am I correct in my assumptions? Any ideas if SAP has already delivered something similar in the BPS business content for TPM?
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Thank you for your help

Hi Anna,
After reading your post, what i understand is that there is no existing relationship present in CRM system between the Org BP and the contact person BP.
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Regards,
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can you pls share if CRM supports firefox and other browsers apart from IE. are their any specific settings to enable other browsers?
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thanks
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RH,
From The PAM choose the link SAP Application Components->SAP CRM.
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Take care,
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Document that explains the differnce between CRM 3.0 and CRM 5.0

Hi,
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Best regards,
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Hello Xavier,
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Define main objects for Drag & Relate between BW 3.1 and EP6

hi all.
We are trying to implement Drag & Relate between BW 3.1 and EP6.
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thanks,
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Sagi

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