CRM 5.0: BPS connection

Hi CRM gurus!
We are trying to implement the TPM solution with CRM 5.0: i guess that we don't succeed in connecting SEM-BPS because when we try to call the planning layout from marketing planner(crm_mktpl tx) we always face the error:"count 001: attribute 0BPARTNER has no value".
In the BW system (3.5.3) we have the 0BPARTNER infoobject correctly filled with the customer value we are trying to use.
CRM and BW systems seems well connected: in fact, we succeeded in uploading the master data we needed.
I also added the CRMMKT01 connection in the BW system to connect BW-SEM.
The planning layout i try to use is 4tpm0002 (standard).
Are there any new steps to follow in order to use BPS from crm 5.0?
Thanks in advance
FG

Hello Sharad,
I gave you 6 pts, we have plants in the east, west, and central part of the country.
The East & West carry most products but only specialty or low volume products are stocked in the central. If I change the access sequence to the material (central) then customers on the east & west will get stocked from the wrong location as all lines will pull the central location.
Is almost like the ECC scenario where you want to ship from closest location to customer but if product does not exist at that location then look at material master setting. Yes, this scenario could cause an order to get shipped from 2 plants based on which products are ordered.

Similar Messages

CALL_FUNCTION_OPEN_ERROR in CRM while trying to connect to ECC system

Hi All,
We are having issues while connecting to ECC system from CRM at specific point of time.
It occurred only once yesterday . Since it is a production system, we need to investigate the cause of the issue.
Upon checking the logs, I can see dumps in ST22 stating CALL_FUNCTION_OPEN_ERROR while trying to connect to ECC.
This issue has been faced by multiple users at the same time.
Both CRM and ECC are in the same server . There are no errors in ECC system ,
The error description says
Error opening RFC connection
Error text........... "Group USER not found"
Description.......... "LgIGroupX"
The response time is fine for the system and during the time when the error occurred.
Both the systems are in kernel 720 patch level 416.
There are no errors in dev_rd and dev_ms as well.
The errors in trace file also give information that ECC system cannot be reached.
However our ECC system was available , up and running and there were no issues at that time with ECC.
I have attached the dump, kernel and patch level details , work process trace files and the response times.
Please suggest.
Thanks,
Sowmya.

LB: Hostname or service of the message server unknown#DEST =PUCCLNT220#MSHOST
=puc.apps.eon.com#R3NAME =PUC#GROUP =USER"
disp+work information
kernel release 720
kernel make variant 720_EXT_REL
compiled on Linux GNU SLES-11 x86_64 cc4.3.4 use-pr121116 for linuxx86_64
compiled for 64 BIT
compilation mode UNICODE
compile time Feb 16 2013 02:50:12
update level 0
patch number 416
source id 0.416
Error from work process trace file
A reached MAX_RUDILOCKS for (user: L13526      , ta:                     ), sending RUDILOCK_RESET
A reached MAX_RUDILOCKS for (user: L13526      , ta:                     ), sending RUDILOCK_RESET
A reached MAX_RUDILOCKS for (user: L13526      , ta:                     ), sending RUDILOCK_RESET
A reached MAX_RUDILOCKS for (user: L13526      , ta:                     ), sending RUDILOCK_RESET
A reached MAX_RUDILOCKS for (user: L13526      , ta:                     ), sending RUDILOCK_RESET
A reached MAX_RUDILOCKS for (user: L13526      , ta:                     ), sending RUDILOCK_RESET
A reached MAX_RUDILOCKS for (user: L13526      , ta:                     ), sending RUDILOCK_RESET
A reached MAX_RUDILOCKS for (user: L13526      , ta:                     ), sending RUDILOCK_RESET
A reached MAX_RUDILOCKS for (user: L13526      , ta:                     ), sending RUDILOCK_RESET
A reached MAX_RUDILOCKS for (user: L13526      , ta:                     ), sending RUDILOCK_RESET
A reached MAX_RUDILOCKS for (user: L13526      , ta:                     ), sending RUDILOCK_RESET
A reached MAX_RUDILOCKS for (user: L13526      , ta:                     ), sending RUDILOCK_RESET
A reached MAX_RUDILOCKS for (user: L13526      , ta:                     ), sending RUDILOCK_RESET
A reached MAX_RUDILOCKS for (user: L13526      , ta:                     ), sending RUDILOCK_RESET
A reached MAX_RUDILOCKS for (user: L13526      , ta:                     ), sending RUDILOCK_RESET
A reached MAX_RUDILOCKS for (user: L13526      , ta:                     ), sending RUDILOCK_RESET
A reached MAX_RUDILOCKS for (user: L13526      , ta:                     ), sending RUDILOCK_RESET
A reached MAX_RUDILOCKS for (user: L13526      , ta:                     ), sending RUDILOCK_RESET
A reached MAX_RUDILOCKS for (user: L13526      , ta:                     ), sending RUDILOCK_RESET
M
M Mon Apr 20 15:48:09 2015
M ThPlgTimeout: ThPlgTimeout for plugin T144/U17974
A
A Mon Apr 20 15:58:59 2015
A *** ERROR => RFC Error RFCIO_ERROR_SYSERROR in abrfcpic.c : 2825
LB: Hostname or service of the message server unknown
DEST =PUCCLNT220
MSHOST =puc.apps.eon.com
R3NAME =PUC
GROUP =USER
[abrfcio.c    9213]
A {root-id=441EA15C8F181ED4B9E4168F16E66417}_{conn-id=441EA15C8F181ED4B9E416A941234417}_1
A TH VERBOSE LEVEL FULL
A ** RABAX: end RX_GET_MESSAGE
A
A Mon Apr 20 15:59:02 2015
A *** ERROR => RFC Error RFCIO_ERROR_SYSERROR in abrfcpic.c : 2825
LB: Hostname or service of the message server unknown
DEST =PUCCLNT220
MSHOST =puc.apps.eon.com
R3NAME =PUC
GROUP =USER
[abrfcio.c    9213]
A {root-id=441EA15C8F181ED4B9E4168F16E66417}_{conn-id=441EA15C8F181ED4B9E416A941234417}_1
A *** ERROR => RFC Error RFCIO_ERROR_SYSERROR in abrfcpic.c : 2825
LB: Hostname or service of the message server unknown
DEST =PUCCLNT220
MSHOST =puc.apps.eon.com
R3NAME =PUC
GROUP =USER
[abrfcio.c    9213]
A {root-id=441EA15C8F181ED4B9E4168F16E66417}_{conn-id=441EA15C8F181ED4B9E416A941234417}_1
A *** ERROR => RFC Error RFCIO_ERROR_SYSERROR in abrfcpic.c : 2825
LB: Hostname or service of the message server unknown
DEST =PUCCLNT220
MSHOST =puc.apps.eon.com
R3NAME =PUC
GROUP =USER
[abrfcio.c    9213]
A {root-id=441EA15C8F181ED4B9E4168F16E66417}_{conn-id=441EA15C8F181ED4B9E416A941234417}_1

E-mail router (On-premise) to CRM 2015 (On-line) connectivity issue

Hello Experts,
I was trying to configure e-mail router on my location environment (working on domain administrator credentials :)) to connect to CRM 2015 Online server (TRIAL version).
Unfortunately during "Load data" process ("Users, Queues and Forward Mailboxes" tab in E-mail Router Configuration Manager) I'm still getting "Access is denied" error.
"CRM Server address" I'm using is: “https://disco.crm.dynamics.com/orgname” ("orgname" is 100% correct, I've also tried "DEV" instead of "DISCO" address option) and "Access credentials"
specified are also correct (this is System Administrator user in my CRM organization).
I assume that the problem is somehow connected with user account, because when I’m trying to use some fake one (ex. "[email protected]") the error message is different ("GetAuthStateEx(), Request Status: ").
I was trying to use Fiddler to see problem source and I found that "Access denied" is return during accessing "https://disco.crm.dynamics.com/XrmServices/2011/Discovery.svc" URL.
Am I missing something? Should CRM account used by e-mail router have some additional permissions except "System administrator" role in CRM?
Any help will be really appreciated.
Kind regards,
Piotr

I've checked unique organization name on developer resources page many times (this is very common reason of many problems with e-mail router deployments).
Actually I'm looking at this name right now and it is 100% correct (only lowercase letters, no "strange" characters :)).
Today - the error message looks a little different.
I've checked above mentioned web service address ( https://disco.crm.dynamics.com/XrmServices/2011/Discovery.svc ) in IE and there is no problem with accessing it.
I'm wondering should this error be somehow connected with fact that our CRM online organization is TRIAL version or that it is 7.0.1 version (our e-mail router is 7.0.0)?
Any other ideas?
Best regards,
PG

CRM Internet Sales B2B connectivity woth SAP SRM using OCI

Dear all,
we are trying to connect a CRM Internet Sales B2B with a apartner's SAP SRM procurement process. Reading several forum and articles I found that the url to be used by the SRM part is :
http://orestes:50000/b2b/b2b/init.do?shop=b2b%20shop&forward=ocireceive&OKCODE=ADDI&TARGET=_top&FORCETARGET=yes&CALLER=CTLG&~HOOK_URL=
when however hitting this URL we get a system error :
The requested forward <b>ocireceive</b> is not defined on the action <b>com.sap.isa.isacore.action.b2b.StartApplicationAction</b>.
Any ideas?
do we need to setup anything else in CRM e-commerce in order for this to work??
Thanks.

Shouldn't that be ocireceive.do instead of ocireceive ?

CRM IBASE mismatch for Connection object - premise

Hi Experts,
In our ECC system we have a two connection objects connected to two different premises. While in CRM if I go to IBASE of Connection object 1 we get both premises attached to it and the connection object 2 does not show any premises. I would request help in correcting this. I am very new to CRM and have little knowledge of how this works.
Thanks in Advance,
Hitesh

Solved!
Apparently after creating new IBase Component and new Product (assigned to the newly created IBase Component) it is required to execute transaction save and commit for the object of newly created Product. After that system sees newly created objects.
Required code (after creation of a new Product):
DATA:
lo_core TYPE REF TO cl_crm_bol_core,
lo_new_product TYPE REF TO cl_crm_bol_entity,
lo_factory TYPE REF TO cl_crm_bol_entity_factory,
lo_transaction TYPE REF TO if_bol_transaction_context.
lo_core = cl_crm_bol_core=>get_instance( ).
lo_factory = lo_core->get_entity_factory( 'Product' ).
lo_new_product = lo_factory->create( )
lo_transaction = lo_core->get_transaction( iv_entity = lo_new_product ).
lo_transaction->save( iv_force_save = abap_true ).
lo_transaction->commit( ).

ISU-CRM Initial load of connection object

Hi All,
Currently we are working on replication of connection object from ISU to CRM
We have followed the settings as metioned in cookbook-ISU/CRM replication of technical object.
During initial download,BDOC's are going into error with with the error "General error (exception) in product API" and "Validation error occurred: Module VALIDATE_MSGBDOC_FOR_CONNOBJ, BDoc type SI_CONNOBJ.
We have created subcategories for connection object and POD in the hierarchy R3PRODSTYP.
What other setting are we missing?
Regards
NIkhil

Hi ,
The number range is maintained.
I was debugging the code and one function module COM_PR_SET_CHECK_ALL is giving error "Assign a base category to the product"
Diagnosis "When you create a product you must assign it a category. This category is used for number assignment and must be from the hierarchy assigned to the application Product (see also No hierarchy assigned to the application Product)."
Procedure :Assign the appropriate category to the product.
Any idea about the error?
The replication is working perfectly fine in our sandbox system and FM is returning no error.
Regards
Nikhil

CRM table for BPs, shippincg condition &transportation zone

I want to get teh list of business partners with obsolete shipping conditions & transportation zones. Can anyone help me with the table in SAP CRM which has this info - BP, transportation zone & shipping conditions?
Thanks,
Jayasri

Hi Jayasri,
You can refer the table CRMM_BUT_SET0020 to get the Shipping conditions of a BP based on the Set guid which you can get from the table CRMM_BUT_LNK0011 by passing the BP guid.
Also Transportation zone can be fetched from the table ADRC based on Address number of BP which you can get from table BUT020.
Regards,
PP

SAP CRM 7.0 connected to Legacy system

Dears -
we have the requirement to connect our SAP CRM system (7.0) - that is a brand-new installation NOT to ECC, but to a legacy system.
We have planned to implement custom interfaces to replicate the masterdatas. Doubt is: can you point out which are the Best Practices / Building Blocks in order to perform the configuration in SAP CRM without being it connected to ECC.
Every reply is greatly appreciated.
Teresa

> Do you have a sort of best practifce with all the customizing steps need to be done by hand?
This depends on which scenarios you use and what you plan to do with the system. CRM is pretty complex and VERY big so there is no BP guide, especially not if there's no ERP ABAP backend. I'd start SPRO, use the standard IMG and start on top.
Markus

CRM server connecting to NON-R/3 servers & R/3 Servers

HI Experts,
Please explain how the r/3 sysytem & CRm system are connected ,
how the crm system & Non -r/3 SYSTEMS are connected.
the above mentioned are connected mainly by SOAP ( Simple object Access Proctocol).
Please explain the conecpt for the above mentioned two
Thanks in advance
Prajith P
Edited by: Prajith Prabhakara on Feb 15, 2011 4:21 AM

Hello Prajith,
The SAP CRM system with the CRM Middleware and CRM Applications forms the core of CRM System Landscape. The CRM Server can run as a stand-alone solution or with various back-end systems. If SAP ECC is the backend system, only a plug-in(PI_BASIS) is needed to handle the data exchange with the SAP CRM Server.
CRM Server can be connected to non R/3 Back-end through SOAP (Simple Object Access Protocol ), XML, ASCII adapter, BW system, SAP R/3 Back-end through the R/3 adapter.
Other systems may be other ERP systems on non-SAP vendors. While many systems are linked to a CRM Server, they may not always use CRM Middleware functionality. The BW e.g. extracts data from a CRM Server u201Cpassingu201D this data u201Cbyu201D the CRM Middleware, which means it does not use BDocu2019s. The APO System is accessed via qRFC and BAPI calls from a CRM Server, also without the help of CRM Middleware.
Hope that helps.
Regards,
Rohit

Should SD R/3 be connected with CRM server , No Org. data in CRM

Hi Experts,
while creating the org. model in CRM server ( ppoca_crm - tcode) , I tried to assign its busines attribue as sale organisation.
It throw the error saying ," No connection with OLTP",
Detailed message says that " No RFC connection with the R/3 System ".
It means that those data ( f4) data are populated from the SD r/3 system.
Is it so that SD and CRM must be seen connected always .
Can we have the standalone CRM Server.
Thank you very much for your help.
I would like reward ur help.

After maintaining the Sales org,Distribution cahnnel,division you need to goto organizational maintenance in CRM transaction code PPOMA_CRM and assign the corresponding distribution channel and division to each sales organization via the tab 'Function'.
Most of the times the sales areas will not be displayed immediately in the BP maintenance. You have to wait for over night. The reason is the buffered organizational structure will only get refreshed once a day.
If needed immediately do Manual refresh of the sales org structure :
Enable Buffering for Scenario Sales
Tran--- OOATTRCUST. Select the structure node Scenarios. Check the flag for Buffering for the scenario SALE.
Update Buffers for Scenario Sales:
Tran - SA38.
Select the report HRBCI_ATTRIBUTES_BUFFER_UPDATE. Select the checkboxes for Delete All Buffers and Restructure buffer on Date. Choose Execute (F8).
Note 737315 can help you .
Warm Regards,
Satish.

Multi R/3 systems connections to CRM

Hi Gurus,
I need one clarification related to the multi R/3 connectivity to the single CRM server.
The scenario is like this we have two R/3 servers based in two different countries and we have one CRM server in one of these coutries.
We have refered SAP Note 1084315 which talks about multi R/3 connectivity to CRM
As per this we have gone ahead and suggested our client that this can be done.
But our client is telling this scenario is not possible and its always 1:1 conectivity b/w R/3 and CRM is possible.
Also they dont want us to create two logical systems in CRM which we have recommended to our client.
Can anybody suggest any idea..
This is very urgent,points will be rewarded.
Cheers
Shashidhar

Hi
Actually we have not done this but as per my knowledge it is possible, but one thing
according to connectivity it can be done but while downloading the data from both r3 systems, all data will come into one table only,
any how check these threads which will helps u
http://sap.ittoolbox.com/groups/technical-functional/sap-crm/multiple-r3-backend-connected-to-1-crm-system-1224910
http://sap.ittoolbox.com/groups/technical-functional/sap-crm/multiple-r3-connected-to-one-crm-system-mep-997967
Please clarify me after solving ur problem,
if possible pl send me the doc how it can be done
ranga.sdn at rediff
reward if helps
Regards
Manohar

Getting and error of Dynamic CRM Destination connection?

Hi,
I have used KingswaySoft Dynamic CRM Destination component to connect CRM 2013 in SSIS. bu getting below error when try to execute the package?
[Dynamics CRM Destination [20]] Error: An error occurred with the following error message: "KingswaySoft.IntegrationToolkit.DynamicsCrm.CrmServiceException: CRM service call returned an error: Please select a Client Market for the Parent Account(Error
Code: -2147220891, Detail Message: Please select a Client Market for the Parent Account) (SSIS Integration Toolkit for Microsoft Dynamics CRM, v5.0.101.5040)
System.ServiceModel.FaultException<KingswaySoft.DynamicsCrmServices.Soap2011.OrganizationService.OrganizationServiceFault>: Please select a Client Market for the Parent Account
Could you please anyone can help me regarding this error?
Thanks in Advance.
Thanks &amp; Regards, Anil

Hi Anil,
By reading the error message, it looks like that you have a CRM plugin which is firing this error message, in which case you would either have to update your source data to accommodate this particular requirement or otherwise you may have to re-engineer
your CRM plugin code to relax this particular constraint.
Please feel free to reach out to us for a direct support (we don't monitor this forum on a regular basis) as Arthur has suggested.
Thanks,
Daniel Cai | http://danielcai.blogspot.com |
@danielcai | Data Integration made easy with
SSIS Integration Toolkit

Power Query - OData Connection to CRM - On Premise

Hi All.
I'm trying to connect Power Query to CRM via an Odata connection and I cannot seem to get it to work.
I have an on premise CRM organization so I figured that the online issue wouldn't apply, but I might be wrong.
I post the OData URL when prompted, go to the organizational account sign in section and when I click sign in I'm met with this response:
Unable to connect. This credential type is not supported for this resource.
Is this something I'll have to resolve with our system administrator? or is connecting via OData something I won't be able to do yet?
I have version 2.10.3598.81 of Power Query.

It really is not supported for CRM IFD/ADFS On-Premise deployment. I wrote for that a special Proxy service (client side java console application), which makes transparent translation:
from:
https:// <org>. crm. <domainname> .com/XRMServices/2011/OrganizationData.svc /
to:
http://localhost:8002/XRMServices/2011/OrganizationData.svc/

Connecting to CRM Webclient

Hello,
I use the 5.0 version of SAP GUI CRM
How do I connect from it to the CRMWebclient

Hi,
Go to the CRM_IC T-code. Or
Go to SE80 tcode , in the navigator Give BSP application , in the down give CRM_IC click display.
Regards
Srinu

Local Network Connection Problem with SQL Server 2008 R2

Hi,
I have CRM application which uses SQL server 2008. Weird thing is that I have no problems connecting from client machines to the server when using a particular router (via LAN) and when I upgrade the firmware of the same router (A common open source firmware
which is used by many also works perfect apart from mentioned problem) and restart the server, the connection cannot be established. I get Error 40.
When i downgrade the firmware and restart the server, the connection works again.
Please note that I am absolutely not touching any configuration of the server. Also the CRM software allows remote connections from public IPs which this feature works fine with both downgraded and upgraded firmwares.
As for my understanding, the routers do not block ports in LAN connections. So how can I diagnose the reason for this connection problem?

Hi Leony83,
Please also help to check Windows Event Log information regarding this issue, so that we can do further investigation. In additin, here is the general steps to troubleshoot SQL Server Error 40 issue. Please see:
SQL SERVER – Fix : Error : 40 – could not open a connection to SQL server – Fix Connection Problems of SQL Server:
http://blog.sqlauthority.com/2008/08/24/sql-server-fix-error-40-could-not-open-a-connection-to-sql-server-fix-connection-problems-of-sql-server/
Hope this helps.
Regards,
Elvis Long
TechNet Community Support

CRM 5.0: BPS connection

Similar Messages

Maybe you are looking for