CRM 5.0 - IC - Navigation Bar

Hi Gurus
I've added Shortcut Keys to my Navigation Bar Profile ID's but they're not displaying at all. This should be any easy one but cannot resolve.
Many Thanks in advance.
Panduranga

Hi Pandu,
If my understanding is correct, u can resolve it by doing as follows
1) Check correct navigation profile is assigned to your web IC profile
2) Lauch Web IC, Click on index.and check whether the short cuts u have defined in your navigation profile for your functions appears, Iif so , pl. check whether show keyboard navaigation short cuts in preferences is activated. Pl. activate it if it is not done already.
Hope this helps.
Best wishes
Arun

Similar Messages

  • Navigation Bar & Work areas not appearing in CRM Webclient User Interface.

    Dear all,
    We are into SAP CRM 6.0 implementation. I have created a new Business role (ZIC_Agent) copying the standard one IC_Agent
    I have assigned default layout profile, role key and the assigned navigation bar profile is ZIC_Agent, which is copied form standard navigation bar profile (IC_Agent).
    I have assigned the role to a Org unit in the Organization Model.
    But when I try to execute the Webclient UI, it is not showing the Navigation bar and work area in the screen, whereas it is working absolutely fine with another standard business role (Servicepro) which has already been assigned in the system.
    I could not understand that, why I am getting this error.
    I request you to help me in resolving the issue. Your suggestions will be highly appreciated.
    Best regards
    Edited by: Raghu Ram on Feb 25, 2009 7:43 AM

    Hi Raghu Ram,
    To do a quick testing if the business role is working properly, assign it to your user directly in transaction SU01.
    Add parameter CRM_UI_PROFILE in SU01 for your user and give your Zbusiness role in the value (all caps).
    If this is still not working, check the pfcg role that is assigned to the Business role and regenerate the authorizations. You can do this in transaction PFCG.
    This should solve your problem.
    Regards,
    Padma

  • In CRM 2007 what is the code behind the Navigation bar?.

    In CRM 2007 what is the code behind the Navigation bar?.
    Jason

    It might be in component CRMCMP_NAVBAR. However, so far I have been unable to get a break point to activate. Ideally on choosing an option from the navigation bar, like Service ticket, I would like the debug session to start before call the Service Ticket component.
    This is all in the aim of trying to determine why the initial startup of the Service Ticket is so slow.
    Jas.

  • Navigation bar moves right when changing image in a skin (CRM 7.0)

    Hello friends, I have an issue on CRM 7.0 WebClient
    I copied the standard BSP that handles the standard skins into my own namespace
    I define a new skin (copied from 'Default') and its path in Customizing for Skin.
    I upload and replace an "Z" skin for my own image ".gif" that is EXACTLY the same shape and name as the original. So far so good....
    However, when I open the skin, the image gets loaded, but  the entire navigation bar goes right and the whole screen layout gets disarranged and of course it becomes unusable. Very weird right? No idea what happened because the image has the same name and size than the standard one I replaced
    I would like to know how to solve this issue, Thanks and regards from Martin.

    Hi,
    please make sure that your image file has exactly the same size (pixel height and width) as the file in SAP standard.
    here a blog which may help:
    [/people/sudipta.sarma/blog/2008/03/28/how-do-you-brand-your-company-logo-in-crm-2007-ui|/people/sudipta.sarma/blog/2008/03/28/how-do-you-brand-your-company-logo-in-crm-2007-ui]
    Good luck.
    Kind regards
    Manfred

  • CRM 5.0 Navigation bar entry that navigates to a custom BSP

    Hello all,
    I'm currently trying to add an entry in the navigation bar that redirects the webclient to a custom BSP.
    I changed the navigation profile and added an entry that should point to a 'Navigational Link' ('Type of navigation'). When I use the input help it asks me a profile (IC profile, not navbar profile) so I select my Z profile, in the next screen an input help with all possible navigational links are shown but my navigational link is not showing...
    What I've done so far:
       - I created a viewset containing one view, added the viewset definition to CRM_IC_ALL_Viewsets.xml which is in my Z_CRM_IC_DT_REP bsp application. Below you can find the file:
    <ViewSet id="CONTACT/CustomFactSheet">
         <ViewArea id="main" views="CONTACT/myFactSheet"/>
    </ViewSet>
       - I created the navigational links, it could be I made a mistake here, here is the file :
    <NavigationalLink name="showFactSheet">
    <Source viewRef="VehIDetail" outboundPlugRef="default"/>
    <Targets>
    <Target viewRef="CONTACT/myFactSheet" inboundPlugRef="inboundPlug"/>
    </Targets>
    </NavigationalLink>
    -  In my /CONTACT/CRM_IC bsp application I have two controllers:
       myFactSheet: controller for the view myFactSheet
       CustomFactSheet: controller for the viewset CustomFactSheet
    I'm developing in a customer namespace /CONTACT/, not in the default Z namespace.
    I created both the viewset and the view through the IC workbench wizards.
    I cannot add this navigational link to my navigation bar profile. When I type the navigational link 'showFactSheet' in the navigation bar profile item (without using F4) and I launch the interaction center, click on the newly added link, nothing happens... (No error messages or dumps however) Everything else works, I have tons of other navigational links that work fine so it's really the definition of this particular item, all the rest of the configuration is done and is working.
    Anyone an idea??
    Thanks in advance!
    Kind regards,
    Joost

    Look at this thread to get more inforamtion on creating Controller Class in Customer namespace..
    IC Webclient - New context node in customer namespace
    Thanks,
    Thirumala.

  • Crm Navigation Bar customization

    Hello Friends,
                   How to add fields to the navigation bar like navigation bar customization .
      i need to add fiels like service orders.
    can anyone pls help me out.
    Regards,
    Vijay Vikram

    The fields in the navigation bar are separated to 2 groups :
    1. Work Centers (Service Orders, Home, Calendar.. )
    2. Direct Link Groups (e.g. Create Link Group or Recent Items ..)
    If you want to add fields as Work Centers you have to understand first that it's not just a link but it's a folder which contains Work Center Link Groups. And note that Work Center Link Groups contains the Direct Links you are seeing in the work area.
    E.g:
    for adding Service Orders to your Business Role : ZCENK_BR
    1. Go to business role customizing, note the Navigation Bar Profile attached to ZCENK_BR, let's say ZCENK_NB
    2. Go to Navigation Bar Profile Customizing, select your Navigation Bar Profile ZCENK_NB,  go to the Assign Work Center branch of the tree structure on the left. There you add the related work centers.
    3. Click New or press F5, add your work center, e.g. SRV-ORD which is Service Orders
    4. That's all for navigation bar customizing, now we have to go to business role customiizing to Activate the links that Service Order Work Center contains. (This is because a navigation bar profile can be assigned to several Business Role, so a change has to be activated in each Business Role so that you don't change every business role for a little change.)
    5. go to Business Role Customizing and select your Business Role
    6. select on the left side hierarchy "Adjust Work Center Group Links" and check visible (in work area) or in menu(2nd level menu of the field) fields for every link you want to appear from the work center. Note that here, the first column should be the work center you have added like SRV-ORD in our case.
    I hope this helps,
    Cenk Sezgin

  • Create a new link in the navigation bar for cutom application

    Dear CRM guru's,
       I am new to CRM 2007 and I need to create a custom application which would present a web form to the user(all CRM business roles), user would fill in few details and upon submit action of the form, I need to write the data into z tables in CRM 2007 Web-UI framework. Can you please share your thoughts here.
    Thanks!
    Surya.

    Hello Surya,
    explaining everything you would have to do in detail is a little bit to comprehensive for this forum. Best thing is to finde someone to explain it to you in person. A colleague or even one of the SAP courses.
    To get you startet:
    Most important is TX BSP_WD_CMPWB here you can create and test your new component.
    From now on look in SPRO for the bold words it is in CRM->UI-Framework section.
    - After you created it, you have to make it known in the component repository and create technical links.
    - For the technical links you can create logical links.
    - These links can be assigned to a logical link group which is then part of your navigation bar profile.
    I hope this will give you a small idea how to get around. As mentioned above this topic is big enough to fill a whole day of training.
    When holding my first CRM 5.1 training back in 2006 it even took me four days to get the fellows started. With 6.0 it is no different

  • Multiple Transaction Type Specifications in Navigation Bar of IC web client

    Hi Experts,
    We created three transaction ZCBC-Customer Billing Complaints,
    ZCRR-Customer Refund Request and Z_SC-Service Ticket which are the
    copy of CRMC-Service Complaints with Transaction Category
    'BUS2000120 Complaint'.
    The IC Web Profile we created ZAGENT0001, Runtime profile:ZAGENT0001
    and Navigation Bar Profile:ZAGENT0001, Business TransactionProfile:
    ZBTP0001.
    The Navigation entries are ZCUSTOMER_REFUND_REQUEST-Cust. Refund,
    SERVICE_COMPLAINTS-Service Ticket, ZCBC0001-Cust. Bill. Complaint.
    Problem: In the Business Transaction Profile only one default
    transaction type (Complaint (BUS2000120)is allowed. But our
    Business Process demands to choose 3 transactions for the same
    Transaction Category where it is not supported by the Standard
    functionality.
    Advice us the possibility of choosing the 3 transactions
    where the Agent is allowed to access all the three in the
    IC Web through the navigation bar.
    Please send me a solution for that as it is very urgent.
    Thanks in advance
    Koustav

    Hi thirumala:
    Could you send me the ic web client cook book, or do you have any guide on how to configure transaction launcher, in crm 5.0, i know it is a standar funciontality, but i have the following problem, i need to show some transactions like BP, in icwc, and then pass the transaction the confirmed bp number, i've already configured ITS, but i don't know wich are the following steps to do what i want, so could you give some guideance.
    Thanks & Regards

  • Navigation Bar Profile - Copying business role SalesPro

    Dear all,
    i am on CRM 7.0 and i have to create a business role copying the standard one SalesPro. Easy.
    Therefore, i want to create a navigation bar profile ZSales pro copying the one already used SLS-PRO for the standard one. But when i make the copy, the system requires an entry in the field Action Object for the entry Object Type: BP_ACCOUNT_CHM, Object Action: "empty in standard", target id: MD_BP_OV and highligth: MD_BP_SR where it is blank in standard !!!
    The copy then is not fully done and i cannot create an entry with empty field, how can i manage this, please ?
    Thanks for your help,
    Jay

    Hi,
    Refer to this thread Error inNavigation bar creation.
    Similarly you can skip those entries for the time being and later maintain it again if needed for dynamic navigation.
    Hope this helps.
    Cheers,
    Sumit Mitta

  • Add new view set to navigational bar

    i have a new viewset with views( this is working fine i tested it alone
    how can i add this to a link in navigational bar?

    Hi,
    You can follow the below steps,
    1. In the runtime repository add your window to the component Interface, add inbound and outbound plugs as well
    2. Go to SPRO->CRM>UI Framework->Technical Role Def->Define Work Area Component Repository, create new entry and add your component.
    3. Go to Nav bar profile and create logical link, create work center link group and add your logical link.
    4. Use some existing work center and assign the work center link group created to this work center
    5. Go to Define Business Role and choose your business role and enable that work center link.
    Regards,
    Shobhit

  • How do I add a Recent Objects direct link group to the navigation bar?

    Hi
    I've noticed in some of the tutorials in the eLearning section there is a Recent Objects direct link group. I presume this is a dynamic collection of recent activities the user has created similar to the My Recent Documents folder you see in the Start menu in Windows XP.
    Does anyone know how to implement this functionality to the navigation bar in the WebClient UI? I know how to add a direct link group to the navigation bar but I don't see any trace of this recent objects functionality.
    Cheers
    Declan

    Hi Vikash
    Thank you for you advice. However the IMG activity Define Business Role does not allow me to add a new entry.
    Instead I used the IMG activity: CRM > UI Framework > Technical Role Definition > Define Navigation Bar Profile. I double clicked on Define Profile, selected my business role and double clicked on Assign Direct Link Group. I tried to enter the Group ID REC_ITEMS but it produced an error saying Entry REC_ITEMS does not exist in CRM_UI_DLG (check entry).
    Can you advise further please?
    Cheers
    Declan

  • CRM Logo, Personalize, Logoff Button Bar on top is disabled.... ?

    Hi Experts
    We have CRM 7.0 ... and Marketing, Sales, Services are opening with out TOP APPLICATION which includes the Logo, Personalize , logoff button ...ETC...
    SICF Activation i have done for all ... but still it is not visible ... do i required to do any setting ?..
    for top bar we are getting below Error
    Error .....is
    An error occurred during initialization of the application
    An exception occurred during the internal HTTP communicationException Class CX_BSP_WD_HTTP_RESPONSE_ERROR
    Text: 
    Additional Info: Business Server Page (BSP) Error
    Program: CL_BSP_WD_STREAM_LOADER=======CP
    Include: CL_BSP_WD_STREAM_LOADER=======CM002
    Source Text Row: 159
    Regards
    kalyan

    Hi Experts
    Above problem L-SHAPE Horizantal navigation bar is disabled ... and Vertical is activated .....
    Please help me to activate the above options like LOGO, LOG OFF button ...etc..
    Regards
    Kalyan

  • FF 5.0. Windows 7 The main navigation bar has suddenly started to bring up my igoogle page each time I enter a query. Is there a way to prevent this from happening?m happening.

    I suddenly started getting a black igoogle bar when attempting to use the navigation bar at the left side of the browser.
    I have added no add on to which I can attribute this.
    I started to eliminate the Igoole program at the site but became concerned when it appeared that I might also remove my gmail account, which I had earlier -and separately from Igoogle- created.
    I would like to prevent the google page from coming up when I use the left side of the navigation bar.
    Thanks
    Sam

    This is something you need to report via the Feedback button (or use the link on the Help menu).
    Firefox 5.0 is still in BETA and not slated for release until June 21.
    Reinstall the full version of the current release which is v4.0.1, download link at the top of this forum.

  • Some add-ons are missing in the tools menu and / or modules and navigation bar

    I am running Firefox 20 FRENCH (this is maybe important as all of this below does not appear with the EN version...) on MacOSX 10.6.8.
    Symptoms :
    - Web Developer toolbar not displayed anymore.
    - Xmarks add-ons not displayed in the module bar.
    - Icons of other add-ons displayed in the navigation bar ONLY after the first firefox opening i.e. just after system restart. If firefox is closed and re-opened, all the add-ons icons are lost.
    > All the add-ons are installed in tha add-on menu.
    > This behavior only appear with the FRENCH versions of firefox (tried 19.0.2 and 20).
    > Installed the 19.0.2 ENGLISH version and all is OK !!!
    Fixes attempts (tried almost everything...) :
    - Reset firefox profile and restart with a new one : no effect (after I have reinstalled all the add-ons one by one...)
    - Uninstall Firefox (with profiles folder, cache folders, etc...) then reinstall : no effect
    - The only thing that is working is using the ENGLISH version...
    This is really annoying because as a web developer I really need the Web Developer extension.
    Does anyone has an idea of how to fix this ?
    Thank you very much for your help !
    Regards,

    Does it have any effect if you change the general.useragent.locale pref to en-US ?

  • Removing that navigation bar in the new Preview

    Is there any way of removing the navigation bar which appears at the bottom of the screen when you view images in Preview's full-screen mode?
    Under older operating systems you could at least move shift it to the side, but now it doesn't seem possible to move it at all.

    Thanks Tony - it was "slideshow mode" I should have referred to.  The black navigator box doesn't appear in full screen mode.
    The point remains about slideshow mode - it used to be possible to move the black navigation box, but now it seems to be stuck bottom centre. 

Maybe you are looking for