CRM 5.0 Integration with Twitter and facebook

HI Experts,
i am working with SAP CRM 5.0 version,
My existing client want to set up SAP CRM with twitter and Facebook specially customor services ,
Does SAP CRM 5.0 has tight integration with twitter and facebook ,
if yes will you please share iinformation in terms of
1)Effort Estimation :manpoer
2)Costing details
Thanking you in advance
Pravin shete

@sherrysarath: Could you share some documents to understand how standards works for this issue? And if there aren't standards requirements, could you share your custom solution.
@pravin wipro : Could you explain what are your requirements?

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Henrik Vogt
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CRM 5.0 Integration with Twitter and facebook

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