CRM b2b IC_CRM gives communication error

Question

Hi Guys,
CRM_IC tcode on crm 2007 gives the below error,have configured fully qualified hostname , and J2EE service is running. i have checke dthe settings in smicm . the too look fine.
Appreciate Any help .
Error when processing your request
What has happened?
The URL http://socw3s1er65.solnet.com:8000/sap/bc/bsp/sap/ic_base/main.htm was not called due to an error.
Note
The following error text was processed in the system CR5 : Exception condition "COMMUNICATION_ERROR" raised.
The error occurred on the application server SOCW3S1ER65_CR5_00 and in the work process 0 .
The termination type was: RABAX_STATE
The ABAP call stack was:
Method: CREATE_SESSION of program CL_SAM_BSP_SESSION_LAUNCHER===CP
Method: START_WORKER_SESSION of program CL_ICWC_SESSION_REGISTRY======CP
Method: ONCREATE of program CLO23UTXK1DHIM8WX0QZD2TBW2KZ9CP
Method: %_ONCREATE of program CL_O23UTXK1DHIM8WX0QZD2TBW2KZ9CP
Method: DO_INIT of program CL_BSP_PAGE===================CP
Method: GET_PAGE_CONTEXT_CURRENT of program CL_BSP_CONTEXT================CP
Method: ON_REQUEST_ENTER of program CL_BSP_RUNTIME================CP
Method: ON_REQUEST of program CL_BSP_RUNTIME================CP
Method: IF_HTTP_EXTENSION~HANDLE_REQUEST of program CL_HTTP_EXT_BSP===============CP
Method: EXECUTE_REQUEST_FROM_MEMORY of program CL_HTTP_SERVER================CP

Answer 1

Hello Prasanna,
Actually, the CRM Interaction Center does not have any J2EE components since CRM 4.0. CRM 2007, CRM 2006s, and CRM 2005 are fully ABAP based with no need for any J2EE components.
Also, transaction CRM_IC is deprecated and no longer supported in CRM 2007. The Interaction Center is now started via the CRM WebClient (BSP application "CRM_UI_FRAME").
Warm regards,
John