CRM b2b IC web client gives communication error

Question

Hi Guys,
I am getting error while invoking CRM_IC client on CRM 2007 system
the error is as below
Error when processing your request
What has happened?
The URL http://socw3s1er65.solnet.com:8000/sap/bc/bsp/sap/ic_base/main.htm was not called due to an error.
Note
The following error text was processed in the system CR5 : Exception condition "COMMUNICATION_ERROR" raised.
The error occurred on the application server SOCW3S1ER65_CR5_00 and in the work process 0 .
The termination type was: RABAX_STATE
The ABAP call stack was:
Method: CREATE_SESSION of program CL_SAM_BSP_SESSION_LAUNCHER===CP
Method: START_WORKER_SESSION of program CL_ICWC_SESSION_REGISTRY======CP
Method: ONCREATE of program CLO23UTXK1DHIM8WX0QZD2TBW2KZ9CP
Method: %_ONCREATE of program CL_O23UTXK1DHIM8WX0QZD2TBW2KZ9CP
Method: DO_INIT of program CL_BSP_PAGE===================CP
Method: GET_PAGE_CONTEXT_CURRENT of program CL_BSP_CONTEXT================CP
Method: ON_REQUEST_ENTER of program CL_BSP_RUNTIME================CP
Method: ON_REQUEST of program CL_BSP_RUNTIME================CP
Method: IF_HTTP_EXTENSION~HANDLE_REQUEST of program CL_HTTP_EXT_BSP===============CP
Method: EXECUTE_REQUEST_FROM_MEMORY of program CL_HTTP_SERVER================CP
I have applied the basic note which talks about fully qualified hostname.
Please help.
Thanks
Prasanna

Answer 1

hi ,
ST22 also shows the same error .and dev_w0 shows error
ABAP Program CL_SAM_BSP_SESSION_LAUNCHER===CP        .
Source CL_SAM_BSP_SESSION_LAUNCHER===CM002      Line 23.
Error Code RAISE_EXCEPTION.
Module  $Id: //bas/700_REL/src/krn/runt/abfunc.c#16 $ SAP.
Function ab_jfune Line 2561.
This is working fine in other system, will kernel update be of any help.
Thanks
Prasanna