CRM B2B Shopping Basket

Hello Community Network,
I want to transmit data of a separate table to the CRM B2B shopping basket header.
I only found functionalities to add fields to existing structures of the shopping basket header, but not to add complete new tables.
Do you have any idea to solve it?
Regards
Norbert

Hi Avi,
thank you for your answer.
Sorry for my late reaction but I've been involved in other activities during the last days.
Can you give more detailed information how to find the document, the topic of the Service Marketplace or maybe the link.
Thanks in advance
Regards
Norbert

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BOM Explosion in Shopping Basket for CRM B2C 6.0

Hi Gurus,
Can we have a BOM explosion in shopping basket . As per few links I explored BOM Concept is possible only in ECC and we can implement it is CRM based by some additional configurations . (BOM in CRM) .
We have configured component for products and XCM setting for BOM is also in place . But BOM explosion is happening only at Order confirmation level .
Can anybody give some insights to get BOM explosion in Shopping Basket of CRM B2C 6.0 .
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Tony Isaac

Hi Rahul,
Thanks for the reply.
I could find the UI component setting : ui.fields.order.bomExplosion = Visible and I have already done this . Due to this I am able to see BOM explosion on Checkout Page / Order Confirmation Page .
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Is that available only in R/3 version ?
My problem is BOM explosion is not visible in Shopping basket .
Regards,
Tony Isaac.

Relogin Error connecting to ISA B2B Shop iView for SAP CRM 4.0

Hi
I am trying to access ISA B2B Shop iView (for SAP CRM 4.0) from EP 6.0 SP14. I am getting the below mentioned error
ERROR : "The session is invalid." "Please re-login."
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Area                   Version
J2EE Engine            6.40 PatchLevel 98256.313
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Hi,
I have the same error, could you help me ?
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Manuel .-

Billing Document in B2B Shop.

Hi gurus,
we have the following issue that we try to solve since days without result.
We have a B2B shop connected to CRM 2007. Orders created from the web shop are transferred to ERP where they are delivered and billed. In our Dev and QA system we can see all the delivery and billing documents in the document flow in CRM and we can access/view the billing document in our B2B shop. However in our Production System we only see LIKP documents in the document flow in CRM, but no vbrk documents (invoicing) neither is there a link in the web shop to display the invoice.
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Hi all,
just to let you know the answer. Basically our root cause was that the synchronization of our crm adapter filters with ERP went wrong. Even CRM gave as a feedback everything is fine, the filters were synchronized from CRM Prod to ECC TEST. Therefore in the document flow the billing document was filtered out.
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Cheers,
Nicole

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Hi Gurus,
I am new to the E-commerce B2B application. My Basis installed SAP E-commerce B2B application. Now I have to configure the application to my client requirements. Does any one has configuration document for B2B shop for ERP, we are not using the CRM. Could you please provide me the document or steps to follow to setup B2B and B2C shop. Thank you very much in advance.
With Regards,
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Go to [SAP Best Practices|https://websmp206.sap-ag.de/bestpractices] and click the Cross-Industry Practices -> E-Commerce link in the left navbar and follow the instructions on where to find the Best Practices for E-Commerce for ERP
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Login problem in ISA b2b Shop

Hi there!
We have a problem with our b2b Shop on ISA 4.0 / Support package 11.
With the SU01 User configured in the xcm, we cannot login: "Error in user administration, call our hotline"
But it seems that the Systems "knows" that the user and the passwort with which we try to login exists and is right because otherwise it says "Name or password is incorrect (Please repeat logon)".
The weird thing is that we have another b2b shop (ISA 4.0, SP 11) running on the same system, which works fine (this shop was provided from another company). We have installed our new shop with the same xcm configurations as the old one.
When we change the configuration in our new shop to SU05_noCustomerLogin it works(!), but we want to logon via SU01. So it's really strange why the old shop works with the SU01 and our new one not.
Does anyone here have an idea what we should change / configure / patch / ....
In the logfile (session trace) we found an entry which could be the key:
Debug bbcom.sapmarkets.isa.use.backend.r3.UserBaseR3
no customer found for user
Any help is appreciated, thanks

Hello Thomas,
You didn't give a clue about if it is a R/3 or CRM backend. I am assuming it is ISA CRM 4.0, B2B scenario. I also assuming that you are not testing through Portal. Also, how did you create the user? Did you use user admin application?
Few things you can check in your (customer) application configuration..
1 b2b XCM setting:
Click and set the checkbox "Display Advanced Settings" and see what you have set in the following for YOUR shop and compare it with the shop that works. Note: The advanced section runs more than one page. So you have to click that next page icon
<li>shopdata
<li>userdata
<li>usertype
Also check the "Base Configuration" you have used in the custom configuration is what you wanted. (b2bcrmstandard, b2bWithUME etc).
Also, when you said:
With the SU01 User configured in the xcm, we cannot login: "Error in user administration, call our hotline"
are you referring to the jco component in XCM or the usertype parameter in the application config? The user ID in jco should normally use a service type user.
2. shopadmin XCM setting:
<li>usertype
If you are using CRM scenario, check if the logged on user (SU01) user has an associated Business Partner with a Contact Person role and that Contact Person has at least one Sold-To (maintained through BP releationship).
If you are using R/3 scenario, check the reference user setup in the XCM as well as the backend system.
Easwar Ram
http://www.parxlns.com

How to save a e-selling shopping basket

Hi all,
is it possible to save the shopping basket for a later order in the e-selling B2C and B2B scenario?
B2C uses a cookie for saving temporary shopping basket data. If we delete the cookie, all shopping data will be deleted.
In B2B it is possible to create order templates to repeat an order.
But is this also possible in SAP Standard: Log on -> putting some products into the shopping basket -> save the basket -> log off -> log on again -> place the order with the saved basket data ?
Cheers,
André

In a situation like this I would export a PDF as single pages -- DON'T make a booklet, you aren't printing and it will just confuse readers to see things imposed -- and set the initial view in Acrobat Pro to display two-up with coverpage. Your readers can then decid if they want to see the spreads, or change the view for themselves.

Error in b2b shop url.

Hi all
I am new to sap crm ,i am woring on E-COMMERCE when i try to log on into b2b shop
by using url:http://saperp.sap.com:50000/b2b/b2b/init.do system seeking the following error
"ISA Frame work: com.sap.engineservice.servlet_jsp.server,exceptions. webllegalargument exception: [ http://saperp,:${http.port.core.isa.sap.com}/b2b/user/secure switch.do] cannot be
converted into a valid URL." even for WEB SHOP also. prior to that i have done all xcm setting correctly. hence i request you all expert ,please help me in this regards
thanking you
Regards
teja

HI RAM
Thanks very much for your quick respond, i did know that there is a another forum for ECOMMERCE
by miskenly i had posted in this forum.I had done the same as you and srinivas said.but i am confused
whether i have to use port number or i have to use drollerAUTO.i have mentioned like this
https.port.core= 50001
http.port.core=50000
does is this correct,when i mentioned like this and try to logged on by using the fallowing URL:
http://saperp.sap.com:50000/b2b/b2b/init.do. system converting into ssl url. And netwear page gets opened up and i logged on by using j2ee_admin user name and password system throughs the fallowing error:" log on problem error while executing,SAP E-COMMERCE application with ume system; try again to logon .if the problem persist, call our hotline".so whether i need to mantain all internet roles to user
or is there any solution for this. please help me .
thanking you
regards
Teja

Invalid session error when trying to transfer line items to shopping basket

Hi All,
I have a requirement in E-Commerce application.
when a user searches for a product in B2B webshop in 'products' tab in left frame, search results table get displayed which will have a shopping basket icon for each line item.
There we can transfer only a single item to shopping basket.
if we want to transfer more than one item, again shopping basket icon has to be clicked..
Now my requirement is that I have to add check boxes before each line item and a button below the results table ,so that when it is cliked, all the checked items should move to shopping basket in a shot.
I added a button and called '/catalog/updateitems.do' (onclick of buttton) which is the action called when 'transferselection' button in 'productISA.jsp' is clicked.
Now I am getting an error saying 'Invalid session' when that button is clicked. I am not able to guess the reason.
And also I want to ask experts, is this the correct way of proceeding for the requirement ?
I am new to E-Commerce and any pointers in this regard will be of great help.
Thanks,
Anasuya.

Hello Anasuya,
Any reason why Catalog is not used but "Product" search list is used in the process? Catalog gives a more organized way of displaying and searching capabilities and makes the buying experience simple. Product search is a convenience tool for power users when you know the product.
Without major UI changes - like de-framing, the use of Product search for "Add to Cart" of all "selected" products from search list will not excite the end users. Catalog is a powerful tool that is available to you. Unless you have a strong business reason, it is better to use the features the way they are intended. You need to go back to the drawing board with your customer.
Anyway, I am assuming that you are doing a POC. I will give the same help I provided for your previous message on a similar topic. Re: Null poiner exception when trying to store extension data in existing BO. We need to understand the basics of Servlet / JSP. Just adding any action (calling servlet) from any page (JSP) may not help. We must understand that the action (servlet) may be expecting many values in the request context which is available in the page (JSP) it was placed in. If that action is blindly placed in another page, it is highly unlikely that it will work, unless, you also took the pain to provide the servlet behind that action with the data it is expecting. So, adding the action from _'productsISA.jsp' _ in organizer-content-product-search1.jsp will have bad results. If you have done the required changes to the JSP, then let us know the changes you have done to really understand the issue.
If you have not done so, here is what you can do for the POC. If you look at the JSP organizer-content-product-search1.jsp, it doesn't have any useful <INPUT tags that would pass on the Product data to the servlet. So
Surround the product (tech key) with <Input tag. (Hint: see productISA.jsp)
I am sure you already have this for the quantity1 and the new checkbox.
Add a button to a custom action.
inside the custom action read all the items and create a simple Java List of BasketTransferItem. Use BasketTransferItemImpl to actually use the instance.
Use methods setProductKey(String techKey), setQuantity(String quantity) and if you know the UoM use setUnit(String unit) to set the BasketTransferItemImpl object.
Add each instance of BasketTransferItem to the java List.
Now, place this list object in the request context under the attribute name baskettransferitemlist.
On success forward to "addtodocument"
Make proper changes to config.xml
I hope this will work without much changes.
(Note: This is not a cake served in a plate, but just a tested recipe for the cake. Please cook it nicely. If you need the cake immediately, then hire a Chef! - )
Easwar Ram
http://www.parxlns.com

2 netweaver and b2b shops block each other.

hi,
We have a CRM4 Environment in our company and want to change from 32-bit Windows 2000 to 64-bit Windows 2003. So we set up a new server and installed netweaver, trex and deployed our b2b shop.
The Windows 2000 Server runs productive. After deploying the b2b shop neither the old not the new b2b shop worked. I just got a white screen in the browser after accepting the ssl connection in both shops.
So i stopped the new J2EE Server (which is Netweaver 640) and the old one ran perfectly.
Both servers are connected to the CRM system.
I checked the default traced from both servers and this is what i got:
Old Server (Windows 2000):
com.sap.engine.frame.cluster.ClusterException: Invalid wait on message server connect.
Cannot update HTTP load balancing information in the Message service
com.sap.engine.frame.cluster.ClusterException: Socket closed
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     at com.sap.engine.core.cluster.impl6.ms.MSConnectionImpl.putLogonInfo(MSConnectionImpl.java:605)
     at com.sap.engine.core.cluster.impl6.ClusterManagerImpl.putLogonInfo(ClusterManagerImpl.java:3144)
     at com.sap.engine.core.service630.context.cluster.session.CommunicationSessionContextImpl.putLogonInfo(CommunicationSessionContextImpl.java:143)
     at com.sap.engine.services.httpserver.dispatcher.HttpDispatcherFrame.putLogonInfo(HttpDispatcherFrame.java:860)
     at com.sap.engine.services.httpserver.dispatcher.HttpDispatcherFrame.closeSocket(HttpDispatcherFrame.java:806)
     at com.sap.engine.services.httpserver.dispatcher.HttpDispatcherFrame.stop(HttpDispatcherFrame.java:407)
     at com.sap.engine.core.service630.container.ServiceStopper.run(ServiceStopper.java:31)
     at com.sap.engine.frame.core.thread.Task.run(Task.java:64)
     at com.sap.engine.core.thread.impl6.SingleThread.execute(SingleThread.java:78)
     at com.sap.engine.core.thread.impl6.SingleThread.run(SingleThread.java:148)
Caused by: java.net.SocketException: Socket closed
     at java.net.SocketOutputStream.socketWrite(SocketOutputStream.java:99)
     at java.net.SocketOutputStream.write(SocketOutputStream.java:136)
     at java.io.BufferedOutputStream.flushBuffer(BufferedOutputStream.java:66)
     at java.io.BufferedOutputStream.flush(BufferedOutputStream.java:124)
     at com.sap.engine.core.cluster.impl6.ms.MSMessageHeader.write(MSMessageHeader.java:401)
     at com.sap.engine.core.cluster.impl6.ms.MSRawConnection.sendRawMessage(MSRawConnection.java:1017)
     at com.sap.engine.core.cluster.impl6.ms.MSRawConnection.sendRawMessage(MSRawConnection.java:971)
     at com.sap.engine.core.cluster.impl6.ms.MSEventListener.putLogonInfo(MSEventListener.java:1393)
     ... 10 more
So there are many lines that say about cluster problems. This isn´t a cluster and is not configurated as cluster. I don´t even know if this log entrys refer to the current problems we had.
Where could the problem be? We did the same procedure with our Consolidation environment and it was no problem to run two b2b shops simultaneously. The imsdefault connection is set to the productive b2b shop. So i don´t understand why the one b2b shop takes down another b2b shop. They refer to the same IPC server and the same TREX.
Hope someone can help me with this exceptional problem.

There are more log entrys in the deafult server log:
[(J2EE202579200)ID1188634150DB11100164230860607311End|isacore.backend.error] ???en.isacore.backend.error???
[(J2EE202579200)ID1738918850DB11110695501596486387End|isacore.backend.error] ???en.isacore.backend.error???
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:160)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
     at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:491)
     at com.sapmarkets.isa.core.ActionServlet.process(ActionServlet.java:430)
     at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1585)
     at org.apache.struts.action.ActionServlet.processActionPerform(ActionServlet.java:1786)
     at com.sapmarkets.isa.core.BaseAction.perform(BaseAction.java:197)
     at com.eh.isa.action.login.ShowWelcomePageAction.doPerform(ShowWelcomePageAction.java:258)
     at com.eh.pl.shared.ProductListManagerSoapBindingStub.getProductLists(ProductListManagerSoapBindingStub.java:405)
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     at com.eh.org.apache.axis.client.Call.invoke(Call.java:2366)
     at com.eh.org.apache.axis.client.Call.invoke(Call.java:2443)
     at com.eh.org.apache.axis.client.Call.invoke(Call.java:2767)
     at com.eh.org.apache.axis.client.Call.invokeEngine(Call.java:2784)
     at com.eh.org.apache.axis.client.AxisClient.invoke(AxisClient.java:165)
     at com.eh.org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)
     at com.eh.org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)
     at com.eh.org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32)
     at com.eh.org.apache.axis.transport.http.HTTPSender.invoke(HTTPSender.java:144)
     at com.eh.org.apache.axis.transport.http.HTTPSender.readFromSocket(HTTPSender.java:796)
     at com.eh.org.apache.axis.Message.getSOAPEnvelope(Message.java:435)
     at com.eh.org.apache.axis.SOAPPart.getAsSOAPEnvelope(SOAPPart.java:696)
     at com.eh.org.apache.axis.encoding.DeserializationContext.parse(DeserializationContext.java:227)
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     at com.eh.org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)
     at com.eh.org.apache.xerces.parsers.XMLParser.parse(Unknown Source)
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     at com.eh.org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
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Do we need IPC in CRM B2B Webshop for creation of ERP Sales order

Hi Experts,
can you pls guide in following scenario in CRM 7.0
We are using CRM B2B WEBSHOP, We are creating ERP SALES ORDER .
We have requirement to display price break up like base price, different discounts, taxes, freights while creation of Sales order on the webshop.
I would like to understand,
1) whether we need IPC to show price breakup in SALES ORDER in CRM WEBSHOP.
2) if yes, do we need enhancement at IPC to display complex discount types on webshop ?
3) do we need to download entire pricing ( customizing +condition records ) from backend ECC to CRM.
If anybody has worked on similer scenario ,requesting to help.
Any points , documents ,step by step guide will be highly appreciated.
thanks in advance,
regards,
PD

Hi,
ipc is inbuilt in Kernel to CRM 7.0
BR,
Darshan

Last Approver name in not appearing in the shopping basket

Hi SRM Gurus,
We have Implemented N step Badi for our client .During Post Go Live we are facing this issue
We have created a shopping basket and there are 3 approvers to approve. After the first approvers is approved the name is not appearing in the Shopping basket.
We are in SRM 4.0
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G.Ganesh Kumar

Hi Ganesh,
How you fixed your problem ? Actually i am facing same problem for Bid invitation.
Regards
Abhijeet

What should i know to develop objects in CRM Web Shop

Hi all,
I am new to CRM Web Shop and would like to know what should I be knowing to do any development in CRM Web Shop?
I am an ABAP Developer and can develop Web Dynpor's and BSP's using ABAP Work Bench. What else do I need to make my career as a Web Shop Developer? How extensively wil i work on Java and NWDS?
From my initial resarch in the forum it seems like i need to have a extensive Java knowlede and i only know core java......so i want to know to what extent should i be coding in JAva for a development in CRM Web Shop.......If this looks like a basic question please help me with link that can provide me some help on this.
Kind Regards,
Sam.

Hi Sam,
To become CRM Web Shop Developer You should have below knowledge or hands on experience.
1.   Core Java Development.
2.   J2EE Development
      Model View Controler (MVC) development concept with Java Servlet Programming
3.   Struts Programming knowledge
4.   JCO. Programmin in Java
5.   HTML Knowledge
6.   Java Script Programming Knowledge
7.   Eclipse / NWDS knowledge
8.   Some knowledge about IPC.
9.   XCM Configuration.
10. Read Exten. Development Guide of ISA which explain you how to extend ISA application with example. You can download it from Service MArket Place. - I have sent it on your gmail address
Cheers.
eCommerce Developer
Edited by: Ecommerce Developer on Jul 30, 2009 10:40 PM

Website shopping basket cookies Problem With Safari only

My website shopping basket uses cookies and works find in all browsers except Safari, I have traced the problem to the £ sign, if the £ is present in the items description with I can't add the product, if I leave the £ out or use $ it all works fine, has anyone seen this problem before

Consider TenFourFox. It is a port of a later version of FireFox that was never coded for PowerPC Macs. Sites see it as a fairly recent version of FireFox. What TFF does not fix is web video content that was never optimized for PowerPC, and the current version of TFF does not suport plug-ins so Flash video is out.
http://www.floodgap.com/software/tenfourfox/
I'm using it on a G4 MDD 1.25Ghz minitower with architecture similar later PowerBooks and it keeps that computer on the web for many tasks. It has become the "go to" browser for most people here who still like to use their pre-Intel Macs.

ME21N shopping basket

Hi Experts
I have a requirement where i need to populate the me21n shopping basket with a Purchase requisition, since i have to create a PO with reference to the PR.
The me21n transaction is invoked using call transaction from a workflow method.
I want to populate the me21n screen with the PR items from the shopping basket - the user needs to see the screen with the PR items populated.
Normally we select the document overview on, then select the purchase requisition option on the left side, give the PR and then drop the PR into the shopping basket. But i want this to happen via code and then to start the me21n transaction.
Please guide me as i am unable to code the drop_action for the shopping basket using bdc.
Is there any other way i can achieve this ?

Hi Lukas,
In order to solve the problem more efficiently, I need to clarify some information.
Are you use the same query as the dataset query?
Could you mind click Query Designer to run the query? Can you get the same results as SQL Server Management Studio?
Please make sure you are only insert =Fields!Expression.Value as the cell value.
Could you please post the screen shot about your report design and your dataset with sample data?
It is benefit for us to do further analysis. Thank you for your understanding.
Thanks,
Katherine Xiong
Katherine Xiong
TechNet Community Support

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