CRM - BI Data Extraction Problem

Hi Gurus,
We have CRM 2007 and BI 7.0. We have activated all the DS and also replicated them in BW and also activated all the necessary Infocubes in and Transfer rules etc.
In CRM, the data is available in service order header table but when I check in RSA3 for the 0CRM_SRV_PROCESS_H Data Source, it displays as 0 records.
Hence I am unable to load the data into BI.
And when I try to check the Master datasources in RSA3 then, the data is available, but I am unable to extract to BW.
Would be of great help if someone can guide me if we missed any necessary settings or configurations that have to be performed in CRM or BI system.
Thanks & Regards.

Hi,
There is one additional step that you have to performat CRM side before replicating the data source.You have to enable the metadata then only u can extract data from CRM.
*Follow the below steps:*
Go to SBIW in CRM, in the tree choose metadata adapter.Up on clicking it will populate the list of datasources,find your datasource and select the check box besides you datasource and save this.
Now replicate you datasource again, activate the transfer rules by using the program RS_TRNSTRU_ACTIVATE_ALL.
Now try the load it will work.
Cheers,
Upendra.

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CRM Master Data Extraction

Dear all,
Can anyone help me with how to paper about CRM Master Data Extraction? I need to know on how to extract Business Partner and its attributes (Relationship, Address and others), also on how to extract CRM Marketing Attributes for Business Partner.
Thanks for your help.
Ricky

Hello Ricky,
I haven't found any conclusive document about loading Business Partner from CRM 4.0 to BW 3.5. If there is someone out there who knows about that documentation I would really appreciate it.
Here is what we did regarding BP relations, marketing attributes and addresses:
1. Marketing attributes:
These data type is difficult, because you have to build a special extractor for each marketing attribute group. And because Marketing attributes cannot be transported, you cannot transport the extractor. This poses a big problem in many projects. Therefore we solved it by creating some view extractors on the appropriate CRM tables: AUSP, CABN, KSML, KLAH. I can give you some more details, if this will help.
2. BP relations:
We build a view extractor for this too, because it was much easier to extract the data from BUT050 and BUT051 than trying to find out, how the business content extractors do their work. Using this extractor, we build some special ODS and InfoCubes for the relations we were interested in.
There is Business content for BP relations, but we kept to the generic extractors, because they were easier to verify.
3. BP adresses:
We use 0CRM_BPDEFADDR_ATTR to get the primary address.
We use 0CRM_BPART_ATTR to get BP master data
We use 0CRM_BPART_TEXT to get BP text.
We have only about 300.000 BP in CRM, so we do a full update everyday.
I am not sure, if these three data sources are part of the current BW 3.5 business content, because we started with BW 3.0 and did not check for BC updates.
Kind regards,
Jürgen
Message was edited by: Jürgen Kirsch

Can any one pls tell me the procedure of crm datasourse data extraction r/3

hi
pls can any one pls tell me the procedure of crm datasourse data extraction from r/3
regards
subbu

Subbu,
First off please don't post the same question twice. I have locked your other question due to it being a duplicate.
Second off: don't expect an answer to your question immediately.
Third off: You need to read the rules of engagement before posting any more questions here:
https://www.sdn.sap.com/irj/scn/wiki?path=/display/home/rulesofEngagement
Fourth: You question is way too vague and honestly if you would have done a search or read some introductory material on CRM, you would have learnt that the CRM middleware handles the data transfer.
Last: I'm locking this thread because your question is way too vague, please take a look at the CRM wiki and help.sap.com and read all the associated documentation about CRM on those sites.
CRM wiki
https://www.sdn.sap.com/irj/scn/wiki?path=/display/crm/home
Then you can come back here if you have a detailed question after reading those materials.
Take care,
Stephen
CRM Forum Moderator

CRM Survey Data Extraction

Hi,
I am going to extract CRM Survey data.The questionnaire is created in CRM using CRM_SURVEY_SUIT and the same is used in opportunity transaction. I am using 0SVY_DATA_1 to extract the survey data.But the keyfigure values filled in the survey form are not getting captured in the datasource.Please let me know where exactly the answers in questionnare are getting stored in CRM.
Thanks&Regards
Hasini

Hello everyone,
I am also facing the same problem. Is there any conversion rule in BI to convert this XML format into readable Format?
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Vivek

CRM - BI Data Extraction Issue

Hi Gurus,
We have CRM 2007 and BI 7.0. We have activated all the DS and also replicated them in BW and also activated all the necessary Infocubes in and Transfer rules etc.
In CRM, the data is available in table - CRMD_ORDERADM_H (480 records), but when I check in RSA3 for the 0CRM_SRV_PROCESS_H Data Source, it displays as 0 records.
Would be of great help if someone can guide me if we missed any necessary settings or configurations that have to be performed in order to populate the data from tables to Data Sources.
Thanks & Regards.

Hi,
Check this forums:
CRM data to BW .. some issues
No data when extracting using 0CRM_SRV_PROCESS_H
Delta queue for 0CRM_SRV_PROCESS_H not populated
Hope this helps...........
Rgs,
Ravi.

Rsa3 Data extraction problem

Hi All,
We have a data source called 0BBP_TD_CONTR_2. It collects data from SRM related to contracts. We have activated it by using rsa5 transaction and extract data from SRM to BW. It works fine.
However, when we tried to extract data again we came across with an error on BW side pointing out the source system. When we control the SRM side:
On RSA6: Data source is active
On RSA3: When we extract data it gives an error: No corresponding product found.
When we double click this error: it says: No corresponding product found Message no. COM_PRODUCT004
So we can not see the result of RSA3.
Is there anyone who came across with such an error?
Thanks in advance
#Bill J.

Hi Bill,
Please take a look at the following SAP Note:
I think it will also apply to SRM system.
The error message "No corresponding products found" occurs if the product GUID from the R/3 System is not the product GUID under which the product has been created in the CRM/EBP System.
This may have the following reasons:
You create the product data of a CRM/EBP System by copying the product data of a different CRM/EBP System.
      If this different CRM/EBP System is linked to a different R/3 Back-end System, the products can no longer be identified during another download.The reason for this is that the different R/3 Back-end System has assigned other product GUIDs than the original R/3 Back-end System.
In the R/3 Back-end System, material data - including the contents of table NBDSMATG16 - is overwritten with a copy from a different R/3 Back-end System.If material data from the first R/3 Back-end System has already been transferred to a CRM/EBP System, the corresponding products can no longer be identified in the CRM System during a new download attempt.
You linked the CRM/EBP System to a different R/3 Back-end System.This leads to the above problem if the same logical system is assigned to the new R/3 Back-end System as to the original R/3 Back-end System.
You load materials from two R/3 Back-end Systems to which the same logical system is assigned respectively into a CRM System.
Solution
The logical system of an R/3 Back-end System must not be changed if a download from this R/3 Back-end System has occured.
The creation of product data in a CRM/EBP System should not occur by means of a client copy. When you set up a new CRM/EBP System, the products should be created by means of a download from the connected R/3 Back-end System.
      If it is required to make a client copy, for example in the cause of an upgrade test, the R/3 Back-end System must be copied to the new CRM system landscape as well.In the new CRM system landscape, you must not rename any logical systems.However, all RFC destinations have to be redefined in such a way that there is no longer a connection to the original system landscape.
      If this restriction is too strict, you must not change the logical system directly in table T000, but by means of Transaction BDLS which must run three times in this process:
          o in the R/3 Backend:    LOGSYS OLTP old     -> LOGSYS OLTP new
          o in the CRM/EBP System: LOGSYS CRM/EBP old -> LOGSYS CRM/EBP new
          o in the CRM/EBP System: LOGSYS OLTP old     -> LOGSYS OLTP new
In a production CRM/EBP System, the data should always be loaded from the corresponding production R/3 Back-end System.That is, the product master data should not be transferred from a different CRM/EBP System by means of a copy.
Entries of table NBDSMATG16 of an R/3 Back-end System must not be changed by a copy from a different system.That is, entries in this table must never be changed.
You must not replace the R/3 Back-end System of a CRM/EBP System with a different R/3 Back-end System just like that.When you replace the R/3 Back-end System, a corresponding new CRM/EBP System should be set up as well.
      If the setup of a new CRM/EBP System is not possible in this case, you have to copy the contents of table NBDSMATG16 from the original R/3 Back-end System into the new R/3 Back-end System.You can only do this in turn if no product data exchange with the new R/3 Back-end System has occurred, that is, if table NBDSMATG16 does not contain any entries yet.
      Then you have to assign the same logical system that was assigned to the old R/3 Back-end System to the new R/3 Back-end System.In addition, there must not be a connection or (Customizing) setting that points from the CRM/EBP System to the old R/3 Back-end System or vice versa.
      Recommendation:You should delete the definitions of the RFC destination (Transaction SM59).
If the problem described above occurs because you do not follow the above recommendations, a data inconsistency exists which has to be analyzed by SAP.From the product master point of view, you can solve this problem by deleting the affected products and creating them again by means of a download.
However, this procedure is problematic or cannot be carried out in production systems if references to the affected products are already made in other objects (for example, in orders). In this case, these references would refer to product GUIDs that no longer exist in the system.
In such cases, individual solutions (which are quite extensive) must be found.
If several R/3 Back-end Systems are connected (currently, this is only supported in EBP Systems), different logical systems must be assigned to them
let me knopw if you have any issues or questions
Regards
Satish Arra

Bw to r3 data extraction problem.

Hi all BW experts
1. For BW3.5 system my logical system name is B3CLNT800
2. R3 4.7 Logical System name is T90CLNT090
3. I am able connect R3 system to BW from SM59 and authorization are also working fine Test connections also working fine from both systems ( BW to R3).
4 . From source systems (RSA1) in the BW system
     For B3CLNT800 Customizing for the extractor
     It is directly connecting R3
I am able to define application components in R3 and I am able do all functions in R3
But unable to extract the data from R3.
5. From the SAP BW SYSTEM For T90CLNT090
Customizing for the extractor
I am getting this Error LIKE
Error: Error opening RFC connection.
if i went data source overview through T90CLNT090 i am able to see all r3 Application compents and newly defined one as well.
but i am unable to connect to r3 to T90CLNT090 data source.
Can some body help me how to connect to r3 using T90CLNT090   data source
ThankS u in advance
BYE
GIR

Hi,
Refer the link:
First of all, There should be a RFC destination to the self system, which was created by system itself. It should not be changed by you. If you would have changed it to divert to R/3 ,change the settings back to orginal values. And you have to have different RFC destination to R/3(to a specific client).
Re: Source connectivity problem
With rgds,
Anil Kumar Sharma .P
Message was edited by:
        Anil Kumar Sharma

2lis_02_itm data extraction problem

Hi,
I activated 2lis_02_itm in ecc6 and run the rsa3 tcod, but it is showing 0 record. is there any way to confirm the records or how to fix that problem, any diag. steps.
Please help me.
Thanks

Hi ROB,
Before performing the above setup filling steps, please make sure that you have deleted the 02 application data from TCODE SMQ1 or LBWQ. You could select the queue and directly delete the data in it, or Run a V3 update. This could be scheduled from TCODE LBWE.
Before filling in the setup tables, you have to first empty the contents of the previously filled setup tables. This could be done by TCODE SBIW.
Please let me know if you need any more information.
Regards,
Pankaj

Data extraction problem

Hi Gurus,
i am extracting data from a flat file , the date field is in YYYYMMM format , say for example 2006M01 and i am mapping it to 0calmonth , and when i am trying to load it is giving error CONCVERSION EXIT PIER error , can any one suggest me a solution how to load this date field.
Regards,
Abhi

dear Abi,
if you mean you cannot change the flat file format,
and it means month, you can create a new infoobject e.g zmonth data type char and length 7, and use this infoobject in transfer structure then creae routine for 0calmonth and use routine
concatenate tran_structure-/bic/zmonth4(2) tran_structure-/bic/zmonth0(4) into result.
YYYYMMM normally is for 0fiscper.
take a look threads
Flat file error
Flat file error
hope this helps.

Data Extraction Problems

Dear Community Members,
I have maintain the DS for 2LIS_11_VASTH and replicated into BI and migrated the DS.
when i check data contents on R3 side using tcode RSA3..i can able to see there were about 999 records.
then i made transformation of this DS to 0SD_C03 and try to create and schedule an InfoPackage to load the data to 0SD_C03.
in the monitor...its taking a lot and lot time to get the data.....by showing NO IDOCS arrived from Source System.
I am confused here why its taking so long hours.
can some one please help me how to resolve this issue and what should i do for getting data for the relavant DS..
Thanks and Regards
RC

Dear Members,
Thank you for all ur suggestions,the issue is resolved.
here i would like to ask -
i extracted some data from 2LIS_11_VAHDR to 0SD_C03.there were about 3192 recordes extracted and recieved at BI side and we can see data in PSA.
But when i create DTP from 2LIS_11_VAHDR to 0SD_C03,there were no errors found in DTP and its all excuted well with green indication.
when i try to see the data in 0SD_CO3 Cube..the data is appearing as all NULL Values (0s) and i can not see proper data what i can see in PSA.
can some one please explain me why it is like this and what should i do to resolve this.
looking for a quick reply which is highly appreciated.
Thanks in advance for your help.
Best Regards
RC

0CRM_SALES_ACT_1 data extraction

Hi
I have to extract data from CRM using the data source 0CRM_SALES_act_1. The data is available through extractor checker RSA3 but not in the BW.
Is there any authorisation problem.And how do we check it.
Please advise.
Thanks in advance.
Regards,
Kate.

hi Kate,
please review oss note
692195-FAQ: Sales Analytics and CRM-BW data Extraction
to test if authorization issue, ask basis to grant the background user with sap_all first.
Question 2 : On executing transaction RSA3 I get records but I find 0
records when I load data from BW request.(No Data Available)
Suggestion 2: First check if there are any entries in the table
CRMD_ORDER_INDEX.Only if there are entries in this table you can extract records.
If this is not the case then,
It is possible that the user does not have sufficient
authorities for extraction of the relevant objects.
Additionally, please review and implement the following notes
615670
161570
150315
618953
If you are in the release 4.0 then
To do BW extraction with the user please see that the following
authorization object exists(display mode is enough):
CRM_ACT, CRM_OPP, CRM_LEAD, CRM_SAO, CRM_SEO, CRM_CO_SE, CRM_CO_SC
CRM_CO_SA, CRM_CON_SE, CRM_CMP, CRM_ORD_OP, CRM_ORD_LP, CRM_ORD_PR
CRM_ORD_OE, CRM_CO_PU, CRM_CO_PD, CRM_ORD_PO
(all these objects are linked to transaction crmd_order).

Invalid data status error during the data extraction

Hi,
while extracting capacity data from the SNP Capacity view to BW. i get the "invalid data status error" and the data extraction fails.
when debugged the bad requests of the ODS object, i found that for a certain product(which has both positive and negative input and out qtys) co-product manufacturing orders were created. but this product was not marked as the co-product and functionally its fine.
how can i rectify the data extraction problem..can you advice.
Thanks,
Dhanush

Sir,
In my company for some production order status some are having "errors in cost calculation" ie "cser" .how to deal these kind of errors.

How to extract data from CRM with Data Service?

Hi all,
I'll try to explain briefly the main issue; We need to read or extract data from SAP CRM with Data Service tool, then we'll show the data with webi, but now I would like to know if there are some standard tool as a rapid mart (i mean that it doesn't exists) but if some one knows how it works and if it's possible, it could be very helpful for us.
BW option doesn't ok because the client needs a lot of queries for a report and the standard tool in our project is Data Service.
Thanks in advance, and ask all u need if it can be a help for answer the question.
Best Regards.
Edited by: Cantabria on Jun 7, 2011 1:14 PM

Hi,
Your very familiar with LO data source even though your getting doubts on it.
LBWE/SM13 belongs to only LO Data sources.
CRM data sources also have delta settings based on data source.
You can search on google about CRM data sources by using data source names.You may get some useful information.
Before using CRM Data sources, CRM functional team need to set proper configurations at CRM system. those also you can easily get form google.
use search term as " CRM - BW Adapter settings".
Like other standard data sources for crm also,
we need to activate from RAS5 and do the modification at RSA6.
test at RSA3 and replicate into BW. Do the rest of the flow at bw system.
Thanks

Data Extraction from CRM to BW

Hi,
I just need some information/help on BW Data Extraction from CRM, it would be great if some one could help out or mail some related help documents.
Currently we are implementing the complaints module in CRM simultaneously on the BW side we have identified an info cube for complaints 0CSAL_C09, but this cube and its ODS source does not have all the required fields like (newly created text types, serial number etc), so how these tables and fields can be identified in the source system and added to extract structure in CRM. Also what is the table in which the CRM transaction data would be stored.
Especially i require the newly added text types in CRM to appear in BW, there are around 5 new text types are added and user can enter free text, i need these information to be captured in reports. kindly mail me the steps to [email protected]
Thanks
Akila.R

hi,
try these links
http://help.sap.com/bp_biv335/BI_EN/html/BW/SalesAnalysis.htm
https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/library/uuid/f2910623-0c01-0010-de8f-d1926988a986
http://help.sap.com/bp_biv135/html/bw.htm
http://help.sap.com/bp_biv135/html/BW/SalesAnalysis.htm
http://help.sap.com/bp_biv235/BI_EN/index.htm
http://help.sap.com/saphelp_nw04/helpdata/en/af/ed833b2ab3ae0ee10000000a11402f/frameset.htm
this:
http://help.sap.com/bp_biv235/BI_EN/index.htm
http://help.sap.com/saphelp_nw2004s/helpdata/en/af/ed833b2ab3ae0ee10000000a11402f/frameset.htm
regards,
pankaj singh
reward if helpful

Data Extraction from Seibel CRM to SAP BI

Hi All,
We are going for implementation of SAP BI. We have analyzed the Source systems and in that we have SAP R/3, Oracle, Seibel CRM.
In case of SAP R/3 and Oracle i am aware of data extraction. I am not aware of Seibel CRM, Please help me which type of interface can be used for Seibel CRM.
Whether DB connect, UD connect or file interface ??????
and give me an idea how to pull data into SAP BI from Seibel CRM..
Regards,
Prasad.

Hi,
a few years ago I used the DB-connect to extract data from siebel. Nowadays I think you can easily use UD-connect.
regards
Siggi

CRM - BI Data Extraction Problem

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