CRM- BI extraction

hi experts,
am working on Netweaver 2004s, CRM5 & BI7.0.
every day we used to do CRM - BI extraction.
now we are facing a problem.
when i click "manage" on datasource, it is asking for user id & password.
once i gave that, am able to proceed. again, after executing the infopackage, in the monitor, it is showing, zero records.
in sm59, it is showing production BI & CRM connections test ok.
kindly suggest me what to do? its very urgent & important.
jeeva

Hi Jeeva,
If you are viewing the source system's datasource from BW system then it'll ask for the User ID and Password, and in the monitor if you have 0 records check the dat in RSA3 in source system. Also some of the extractors of CRM doesn't support delta mechanism.It will extract in the init. load but from delta load it'll not load due to authorization issue. EX:-  0CRM_SRV_PROCESS_H
No data when extracting using 0CRM_SRV_PROCESS_H
Rgs,
I.R.K

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    *pls search SDN For more info*
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    Regards
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