CRM BSP Framework tuning

Hello,
Is there a guide on bsp tuning in the CRM systems. Calling a BSP, like orders, IC Web client) in the CRM system takes too long (more than a minute).
Any pointers anyone?
Arun

Hello Arun,
how is your enviroment? Is that via a LAN or WAN connection? How is the Bandwith? Is HTTP 1.0 or 1.1 used? Please provide more details.
Regards
Gregor

Similar Messages

Calling BSP application from CRM PCUI framework

Hi All,
We are using the CRM PCUI for channel partner management. Since CRM PCUI framework has some limitations as to how the data is formatted in the layout such as no multiple value selection ( since it is a generic framework using the blueprint tables we have to use the predefined layout settings) we want to call a standalone BSP application to maintain some of the data such as marketing attributes. We want to do this by providing a link to the standalone BSP application where the data can be maintained. Since we will be calling this application in the create mode of a new BP, is it possible to integrate the whole application as one logical unit ? I mean we want to commit the marketing attributes within the same 'save' methods of the pcui framework. Is this possible to do ? Any ideas or input is greatly appreciated.
Thanks.

Hi,
we've already done a rework of the marketing attributes screen by using the technique I've described in my Weblog <a href="/people/gregor.wolf3/blog/2005/05/27/use-crm-pcui-html-viewer-to-call-a-custom-url">Use CRM PCUI HTML viewer to call a custom URL</a>. But it has one drawback: You can't use the Save button of the PC-UI applicaiton. You have to provide your own. But the usability enhanchement is rearly great.
Regards
Gregor

Using CRM BSPs in Mozilla -- getting Design2002 error

Hi there,
we're trying to integrate the BSPs of CRM 4.0 to our NW04-Portal. On the WAS 6.20 of the CRM system SP49 is installed. For example we're calling http://fqdn:8005/sap/bc/bsp/sap/crm_bsp_frame/entrypoint.so?appl=CRMD_BUS2000126 (to maintain activities in CRM).
Now when we call the BSPs from Mozilla 1.7.5 we get the message, that just IE >5.50 and NN>6.20 are supported by Design2002.
I'm not a developer. So how can I make the CRM BSPs work with Design2003 that is also supported by Mozilla/Firefox.
Is it possible to switch to Design2003 and can somebody tell me step-by-step, what to do???
We tried using the URL-parameter sap-htmlb-design=Design2003, but this wasn't the solution.
Any help appreciated
Marko

The CRM PCUI framework 4.0 only supports DESIGN2002. CRM uses in combination with our design2002 a lot of additional custom rendering, which does not match the HTML outputed by design2003. It will not be possible to have CRM 4.0 support Mozilla. (As far as I know, CRM only supports IE with the 4.0 version. You should check their release documents.)
This thread is moved to CRM forum.

List of CRM BSP Applications

Hi All
Can any body please send the list of CRM BSP applications.
I have done E-Recruitment BSP changes.
Now my requirement is to change CRM BSP pages.
Is there any difference in normal BSP and CRM BSPs?
as I am seeing some PCUI layout and others.
Thank you in advance.
Ravi..
[email protected]

Hi,
CRM BSP applications normally refer to BSP applications based on PCUI framework. While BSP applications can be any *.htm pages with embedded ABAP code.
You can see a list of all the CRM BSP applications (PCUI applns.) as follows :
1. Go to SE80.
2. Open BSP application
CRM_BSP_FRAME
in the repository browser.
3. Right-click on the application name and TEST.
4. Select
select.htm
from the pop-up.
You will find the full list of the latest versions of PCUI applications.
Please reward if helpful!
Thanks,
Sudipta.

How to call CRM BSP for F4 (CRMM_BUPA_SEARCH) from BIW BSP

Hi,
we have a BIW BSP showing:
- query results using a web template and
- an input field for business partner no (bp) to process.
Now we would like to call the F4 value help for bp CRMM_BUPA_SEARCH in a popup from the connected CRM system, which is reachable with CRM BSP CRM_BSP_FRAME.
How can i populate the value selected in the result list of the bp value help in the popup into the the input field in BW BSP?
Can anyone give some advice?
Thanks and kind regards,
Peter

>I found your blogs, but this seems to be very complicated?!
Complicated to implement the extension element -> yes unfortunetely that probably is the case. Hopefully once you have the extension element in your system though, you would find that it is easy to use in applications.
Any type of highly generic programming (as is necessary to support complex search helps) is going to be somewhat complicated by necessity. I tried to hide this complexity from the consumer of the element, but someone has to get the element into your system in the first place.
We are going to ship an enhanced version of the search help on a CD with the upcomming release of the BSP Book for SAP Press.
<a href="http://www.sap-press.com/product.cfm?account=&product=H1903">Advanced BSP Programming</a>
We include a transport file if you just want to import it into your system or text files/screen shots if you want to implement it manually. There are also example and test applications to help you use the extension.

CRM - BSP applications - Getting started

Hi Experts ,
I have a knowledge of BSPs used in R/3.
and for my project requirement now i am asked to study CRM BSPs.
And i am not aware of the CRM BSP applications at all.
what is the difference between BSPs and CRM BSPs ??
Can anybody give me a Document containing overview of CRM BSP applications?
Also for this do i need the knowledge of CRM functional areas?
Regards,
Ashish Shah

Hi Ashish,
CRM BSPs and R/3 BSP are similar. They are similar, if you are designing custom BSPs.
In CRM we have SAP standard BSP applications which were develped on MVC architecture. They are 1) CRM_IC ( CRM Interaction Center) 2) CRM PCUI
These are standard SAP developed BSP application which are ready to work.
Each customer using CRM system, may need some customization in these Applications.
So in CRM we will work on These standard BSP applications as well on Custom build applications, depending on customer needs.
Thanks,
Babu

CRM BSP's

Hi All,
I am learning BSP's.I have practiced some of examples which is provided by SAP like Slight example like that.
Can anybody please provide some relatime examples on CRM BSP's.So that i will get little bit real time experience in BSP's.
Thanks,
Taragini

And how do you think they can be delivered?
CRM BSP's tend to be quite complicated, with all of its views, controllers, application classes etc. etc. Bottom line, this is hardly feasible and the 'only' way would be to get access to a CRM system.
But I guess that any other BSP will do for that matter, so if you have access to an arbitrary R/3 system, they to have a lot of real time BSP's.

Help Debugging a CRM BSP...

I need to be pointed in a direction on how to best troubleshoot a CRM BSP application. The application is a Portal Iview that call the CRM Application called CRMD_WF (Workflow).
I understand BSPs and ABAP and web programming, just looking for some good tips, transactions in CRM to review this.
Regards,
Tom

just place a HTTP break point in your BSP application, when the same is called from portal a new GUI debugger session will open up when the process reaches the break point.
Aother options would be to set the trace for your BSP application and from SICF.
Regards
Raja

Cannot open PDF link in CRM BSP application

Hi There,
I am using CRM BSP application. While I am on the CRM Webpage and I choose a tab like Processing Sale. I go to attachments and there is a link to open the PDF file. On the Development environment if I click the link, the PDF file opens but in the Production environment if I click the PDF link, the file does not open.
What sort of settings do I need to change in the config i.e. in the transaction SICF to be able to open the PDF file. The difference that I found in the environments was that in TCode SICF, default_host->sap->bc->contentserver. There was no user setup in the Production environment but in Development there was one. But I created a similar user but still the problem not solved. Any suggestion would be appreciated.
Thanks in advance !

Hello,
We are facing the same problem actually and oss ask us to check the following :
635049 CRM Content Management:Word integration in People-C
606745 CRM Content Mgmt.: Document does not open
646177 CRM Content Management: Error/no response in the to
Also check if the logon data is maintained for the service
/default_host/sap/bc/contentserver in the transaction sicf.
Maybe it can help you.
Regards,
Frédéric

CRM BSP customization

Hi Gurus,
we have upgrading our CRM 3.0 system to CRM 4.0(Mobile sales). initially we have VB front end for our mobile clients. Now we want to migrate all applications to SAP Portals. In this process we need some customization in our existing BSPs. I am new to ABAP development. 1) How much ABAP skills we need to customize the existing BSPs.
2) Any steps I can follow to customize the BSP applications would be helpful?
Advance thanks to You all
Murthy

Hi Murthy,
You can activate (invoke) the CRM Designer by doing the following
1) Install the CRM Designer on the local machine - from where you will do the modification.
2) Call the Blueprint Application Builder (Transaction CRMC_EXEC_BAB_C or through IMG)
3) In Application dropdown - select the Application which you want to do design changes
4) In View dropdown - select the View which you want to design (leave empty if you haven't yet created a new view for that application. Its recommened to have a view assigned to the application)
5) Expand the Save button
6) Create Transport Request
7) Select the screen area which you want to Design
8) Click on designer and the CRM Designer will open as a seperate application.
Thanks
Harsh

Restricting the drop down menu contents in CRM BSP application for portal

Dear All,
I have a problem with CRM BP where I am accessing a BSP application for ACTIVITIES - SEARCH "CRMD_BUS2000126_F4" as an iview. This iview has been assigned to a user who is an external employee of the organization. This contains a drop-down menu to search for ACTIVITIES based on user's choice(ME, MY DEPT, MY GROUP..etc). My problem is to restrict the choices in the DROP-DOWN menu to only ME and remove all others.
How do i do that???
rgds
Chan

Hi Chan,
u r on right track.
Save the changes that you make to the field group (entering a default value and tick 'read-only')
I hope you are changing the field-group in CRMC_BLUEPRINT_C.
after u have saved the canges to the fieldgroup, you need to re-gerenate the layout.
Layout of User Interface (People-Centric UI) -> Application Element -> Field Group -> Layout Generation.
Enter the name of the fieldgroup that u just changed.
First run it as it is (with the "Only Check Field-Groups" ) to see if it is running into any errors.
If there are no errors, Make sure that you remove the "Only Check Field-Groups" option and then execute.
The layout will b generated and you should see the desired changed now.
Hope this helps. / reward points if helpful..
Regards,
Raviraj

Direkt link from a web dynpro (non crm system) to the crm bsp page from sap

Hello,
we are trying to call the bsp page like opportunities details edit in edit mode with a parameter that discriebes the opportunity. AT the moment we can the page but don't know how to tell the system what opportunity should be displayed and in edit mode or not . Any hints ? or documentations ?
thanks
Juergen
http://rxxxx.com:8080/sap(ZT1yOFhyMTZmamJ1am1PX01yOHlUMENRLS12Y1VwVHlKUElWckR4X25DZDRxeVJnLS0=)/bc/bsp/sap/CRM_UI_PORTAL/BSPWDApplication.do?sap-syscmd=nocookie&sap-client=900&sap-language=en&sap-accessibility=&sap-ep-version=7.00.200711172137&sap_ep_version=7.00.200711172137&sap_ep_baseurl=http%3A%2F%2Fsi0bos49.boschrexroth.com%3A50100%2Firj%2Fportal&NavPathUpdate=false&buildTree=false&crm-portal-theme=BRCOMPASS_LIGHT_STD&crm-portal-role=portal_content%2Fbr%2Fcom.br.fICM%2FCRM%2FSALESPRO%2FSALESPRO&saprole=SALESPRO&crm-logical-link=SLS-OPP-SR

Hi, the central class which is used for external navigation to a component, is CL_CRM_UI_EXT_NAV_SERVICE.
In the URL of the Web Client, you can specify 4 different parameters:
1. Object type : crm-object-type
2. Object action: crm-object-action (A for search, B for Display, C for Edit and D for Create) -> see details in "Define Navigation Profile" and in Define generic OP mapping.
3. Object value (optional) : crm-object-value
4. Object key name (optional): crm-object-keyname
If you use option 3 and 4, then you also need to define a mapper class in customizing to create a BOL entity based on the key name and value. See for example class CL_CRM_UIU_BT_OBJ_MAPPER and method IF_CRM_UI_OBJ_MAPPER~GET_ENTITY_FROM_UI_OBJECT. This is done in "Define Object Mapping". Fro example, for BuilHeader BOL object which is linked to Object type BP_ACCOUNT, you could use the class CL_CRM_BUPA_UIU_OBJ_MAPPER as an example.
Example of an URL:
http://<server_name>/sap/crm/crm_logon/default.htm?sap-client=100&crm-object-type=BP_ACCOUNT&crm-object-action=B&crm-object-value=110&crm-object-keyname=PARTNER
Hope this helps,
Xavier

Information regarding JTF ( CRM Technology) Framework

Hi
I am good in OA Framework. I have created JRAD pages and worked on the model layer (VO's, EO's , AM's). But I havenot worked on JTF framework as such. Can anyone pass any links or documents regarding the JTF framework.
Also modules like istore, isupport use jsp's. Does this(jsp pages) techstack also comes under JTF or JTF is only about AK regions and istore uses different techstack?

You can look these docs to get knowledge of JTF Framework
Oracle CRM Application Foundation Implementation Guide Release 11.5.5 A90317-01 (PDF 1.2 MB, CR:282040)
Oracle CRM Application Foundation Concepts and Procedures Release 11.5.5 A90316-01 (PDF 1.5 MB, CR:282041)
You should look in to various module(istore, isupport ...) guide to find out how to do customization on these product.
Thanks, Avaneesh

WorkProtect mode is not working for CRM (BSP) :(

Hi All,
I need your help regarding this issue:
<b>Requirement :</b> Customer want to access ICWC (BSP) application in portal such that :
                     1. When a user clicks on the ICWC tab the BSP iView should open in a new window .
                     2. It should not open a new window if user again clicks on the same iView when one already open .
                     3. If one ICWC window is active and user clicks again on the same iView it should give a pop-up saying 'Please save the data first'.
Solution :      1. I have achieved first two things .
                    2. For third one I thought WorkProtect mode of EP will be useful and I did following config :
1. Created a HTML document with following code
<A HREF="myLink"
[code]onclick="return EPCM.doNavigate
        ('ROLES://portal_content/myRole/myIView')"
>
This is an HTML Link
</A>
[/code]
'ROLES://portal_content/myRole/myIView' --> I have given the PCD location of my BSP iView.
2. Uploaded the HTML document in the KM repository.
3. Created a KM Document iView .
4. Assigned it to a role.
When I preview that iView and click on 'This is an HTML Link' it gives me 'Portal runtime error'.
I understand when I open this iView it is actually looking for "myLink.default" iView and when it doesn't get that it gives error . But this is the only way I could find to
enable WorkProtect mode for BSP.
Can you please help me resolving this issue .
Thanks & Regards,
Amit Kade

Here is a good place to get started:
http://support.mozilla.com/en-US/kb/Cannot%20view%20full%20screen%20Flash%20videos

Create a navigation link from java webdynpro to ABAP BSP

Hi gurus,
we received a customer request; we have this scenario. We have created a custom Java WebDynrpo application that works with mySAP CRM.
The customer request is the following:
Into a webdynpro page it is possible to call a BSP application passing the parameter CRM_OBJECT_ID?
In detail (Example): we want to call the BSP Application Account (with the BP 1000001) selected:
http://domain:port/sap/bc/bsp/sap/crm_bsp_frame/entrypoint.do?appl=CRMM_ACCOUNT&CRM_OBJECT_ID=1000001.
Thanks in advance.
Eugenio.

Hi All,
First of all, thanks to everybody for the collaboration.
I'm working to solve the problem. I have to specify better the customer request:
The navigation should be from a custom webdynpro to the standard crm BSP FrameWork (CRM PC_UI) CRM_BSP_FRAME. If I try to launch a BSP application, Ex: CRMM_ACCOUNT, i see that the application create automatically a session id; this is the URL generated:
http://name.domain.com:8034/sap(bD1pdCZjPTExMCZkPW1pbg==)/bc/bsp/sap/crm_bsp_frame/entrypoint.do?appl=CRMM_ACCOUNT.
Now, my question is the following?
Is there the possibility to call this (PC-UI) application through a custom webdynpro??
Thanks in advance.
Kind Regards.
Eugenio.

CRM BSP Framework tuning

Similar Messages

Maybe you are looking for