CRM BUS20900-CREATED not triggered

Hello every one.
Our system is CRM with Case Management.
My problem is that I need an event triggered when a case is created, Iu2019m creating a case since home page from CRM Web UI, but no event is triggered, I check SWEL but not new events for that activity.
The event I should have is BUS20900-CREATED, but nothing happened, I went for SWEC but no modification object for this BUS20900.
Any other idea?
Tanks a lot
Felipe Uribe

Hi Viji,
I did what you said before posting this issue, the event BUS20900-CREATED is not in TCode SWEL after a "case" have been created, it means that any Workflow are able to start via triggering event, so is not necessary to check the event linkage because I just need an event to activate a Workflow, in addition to that no event is triggered after creating a "case" in Case Management.
Just for the record, I'm using SAP-CRM 7 with Case Management, and not R/3 standard.
Any way I did create a Workflow with this event as a triggering event and created the event manually, and the Workflow started and works perfectly so the issue is not with the Workflow and it start conditions, is just to have this event published by SRM after a Case creation.
Thanks a lot.
Felipe Uribe

Similar Messages

Delivery Output type newly created not triggering

Hi,
I have created 2 new output types i;e 1 for returns Order and one when we save the Delivery order. This i have copied the standard output type (BA00 & LD00).
so now in returns order the output type i want to trigger automatically and print. But it is not happening. In VV11 i have defined for this condition as Print immediately and in customizing also i have maintained for sales organisation. But it is NOT triggering automatically when i save the return order. If i manually go and add this output then its working. So can you please tell me what needs to be done to trigger automatically.
Secondly for Delivery i have 2 output i;e when i save the delivery without picking and all in VL01N, it should trigger 1 output and second is when i do the picking and PGI in VL02N. Both should trigger automatically.Now both my output is triggered only when i do PGI in VL02n i;e VL01N output is not triggered.
Please help how can i do that.

Hi,
Go to T-code NACE
Application area : V2-Shipping
Now select the condition records and select your new output types.
Take the key combination defined by you Viz. Sales org/Delivery Type (for example
Enter Medium as '1'
Date/Time as '4'
Press the communication Tab and Tick Print immediatley and release after output Check Box.
Also maintain the output device as LOCL
I hope this will help you
Br,
Tushar

BSEG.CREATED event not triggering when a document is posted in FB60

Hi All,
I have a requirement in which i need to post documents in FB60/FB65/FB01 tcode. But when i post the document in FB60 the event BSEG.CREATED is not triggering. I could not see any trace in SWEL. But when i park the document in FB60, FIPP.CREATED event is getting triggerd.
Can anyone tell me why this BSEG.CREATED event is not triggering.
Thanking you in advance,
satheesh.

Hi Viji,
Thanks for your quick reply.
We have maintained the required configurations in the system related to this. But still the event BSEG.CREATED is not triggering.
for this the alternative solution is to implement the BTE '1030'. But our functional team is asking us to check whey standard business object BSEG.CREATED is not triggering when we post a document. So that particular reason we are not able to find out.
Configuration maintained.
1) Created a workflow variant and assigned it to particular company code(OBWA and OBWJ).
2) Checked the 'Posting' release' and 'Release payments' checkboxes in the OBWA transaction.
3) Event linkage for BSEG is active.(SWETYPV)
Thanks,
satheesh

Workflows not triggered when documents are created in Doc Set via Content Organizer

The following is my scenario:
A document set (containing several documents) is created in Library A on Site A
Using Send To, the Document Set is sent to the Drop Off Library on Site B (a different Site Collection)
A Content Organizer rule then moves the Document Set and its documents to destination Library B
In Library B I have defined a workflow (using Visual Studio 2012) that is triggered when new item is create
When the Document Set arrives in Library B from the Drop Off library (i.e. when the Content Organizer moves the Doc Set to Library B), the workflow is triggered (and executes) on the Document Set, but it is NOT triggered on the documents within the Document
Set. How can I get the workflow to trigger on the documents within the set when they are created via the Content Organizer rule?
The interesting thing is that if I manually add another document to the Document Set in Library B, the workflow is triggered on that document. It just does not trigger when the documents are created via the Content Organizer.

Hi,
In edit Content Organizer rule page, I see there is an option as Automatically create a folder for each unique value of a property:
However, unlike the drop down used in the property based filters above, this drop down *only* contains properties that are required by your content type.
This is done to prevent adding folders that have no values for a property.
If you need to put similar documents to the same folder, you could consider making use of this feature.
Regards,
Rebecca Tu
TechNet Community Support

BADI ME_PROCESS_PO_CUST is not triggering while creating/changing PO

Hi,
I am new to BADIs,
I am trying to implement BADI ME_PROCESS_PO_CUST in ECC 6.0. I have done the implementation and activated. I kept a break point in PROCESS_ITEM method, but the BADI is not triggering while creating or changing the PO. Please advice me what could be the reason behind this?
I used the SQL trace but i couldn't get the BADI ME_PROCESS_PO_CUST in the list.
thanks in advance
Regards
Jagadish

hello jagdish,
implement this user exit.....
MM06E005...
go to EXIT_SAPMM06E_017 in that then you can put a break point in the user defined function module.....
or use
BREAK 'C5133392' (use your user in place of C5133392)....it will stop here while creating PO or changing PO...
now you can do whatever you want to do in create or change PO using this function exit......
perform the validations on import parameters.....to create or change ....and activate the project....
hope this will give you some idea and help

BP_CONFIRM does not triggers the event properly from call list

Hi expert,
We have upgrading CRM 5 to 7.
The issue is. In the IC_AGENT role. When i got to call list and select a call. The corresponding bp is automatically conformed.
But then when i go to Account identification navigation link i can only see the bp confirmed. the vehicle info of the BP are not displayed the view remains the same. normally it displays the vehicle details in the result view.
If i directly search for a BP and conform it all the vehicle detail are displayed in the result views.
It happens only when a BP is automatically conformed by selecting from the call list.
But in both the cases the Method "CL_CRMCMP_B_CUCOBUPA_IMPL->BP_CONFIRM" is triggered ( it is a customer control in CRMCMP_BPIDENT/CuCoBuPa )
the difference i can find is.
if i conform a bp manually from the account identification screen. the CL_ICCMP_AU_VEHISEARCH_IMPL->IF_CRM_IC_EVENT_LISTENER~HANDLE_EVENT is triggered. ( which is inside the "ICCMP_AUTO_VEHI/VEHISearch" ) which displays the required view.
but when the same BP_CONFIRM is triggered automatically from the call list management view it is not triggering CL_ICCMP_AU_VEHISEARCH_IMPL->IF_CRM_IC_EVENT_LISTENER~HANDLE_EVENT. ( which is inside the "ICCMP_AUTO_VEHI/VEHISearch" ).
so i can see the difference in the event listeners of the 2 process.
below is the piece of code which triggers the event. it is in the method "CL_CRMCMP_B_CUCOBUPA_IMPL->BP_CONFIRM" d ( it is a customer control in CRMCMP_BPIDENT/CuCoBuPa )
raise event BPConfirmed and/or CPConfirmed
    IF lv_bp_confirm EQ abap_true.
      CLASS cl_crm_ic_services DEFINITION LOAD.
      CREATE OBJECT event.
      event->set_name( if_crm_ic_events_con=>gc_bpconfirmed ).
      event_srv = cl_crm_ic_services=>get_event_srv_instance( ).
      event_srv->raise( event ).
    ENDIF.
Can any one help me how to register the event or trigger the CL_ICCMP_AU_VEHISEARCH_IMPL->IF_CRM_IC_EVENT_LISTENER~HANDLE_EVENT is triggered. ( which is inside the "ICCMP_AUTO_VEHI/VEHISearch" )
when i click on call list.
thanks in advance
chella.

Hi expert,
We have upgrading CRM 5 to 7.
The issue is. In the IC_AGENT role. When i got to call list and select a call. The corresponding bp is automatically conformed.
But then when i go to Account identification navigation link i can only see the bp confirmed. the vehicle info of the BP are not displayed the view remains the same. normally it displays the vehicle details in the result view.
If i directly search for a BP and conform it all the vehicle detail are displayed in the result views.
It happens only when a BP is automatically conformed by selecting from the call list.
But in both the cases the Method "CL_CRMCMP_B_CUCOBUPA_IMPL->BP_CONFIRM" is triggered ( it is a customer control in CRMCMP_BPIDENT/CuCoBuPa )
the difference i can find is.
if i conform a bp manually from the account identification screen. the CL_ICCMP_AU_VEHISEARCH_IMPL->IF_CRM_IC_EVENT_LISTENER~HANDLE_EVENT is triggered. ( which is inside the "ICCMP_AUTO_VEHI/VEHISearch" ) which displays the required view.
but when the same BP_CONFIRM is triggered automatically from the call list management view it is not triggering CL_ICCMP_AU_VEHISEARCH_IMPL->IF_CRM_IC_EVENT_LISTENER~HANDLE_EVENT. ( which is inside the "ICCMP_AUTO_VEHI/VEHISearch" ).
so i can see the difference in the event listeners of the 2 process.
below is the piece of code which triggers the event. it is in the method "CL_CRMCMP_B_CUCOBUPA_IMPL->BP_CONFIRM" d ( it is a customer control in CRMCMP_BPIDENT/CuCoBuPa )
raise event BPConfirmed and/or CPConfirmed
    IF lv_bp_confirm EQ abap_true.
      CLASS cl_crm_ic_services DEFINITION LOAD.
      CREATE OBJECT event.
      event->set_name( if_crm_ic_events_con=>gc_bpconfirmed ).
      event_srv = cl_crm_ic_services=>get_event_srv_instance( ).
      event_srv->raise( event ).
    ENDIF.
Can any one help me how to register the event or trigger the CL_ICCMP_AU_VEHISEARCH_IMPL->IF_CRM_IC_EVENT_LISTENER~HANDLE_EVENT is triggered. ( which is inside the "ICCMP_AUTO_VEHI/VEHISearch" )
when i click on call list.
thanks in advance
chella.

Re: Dynamic Action is not triggering in LSMW Recording

Hello All,
In SAP HRMS personnel actions if i do using LSMW Recording it is not triggering the dynamic actions.
Is there any mechanism to Trigger dynamic action in LSMW Recording ?
How to find the differences in process with and with out recording ?
Small help is also highly appreciated.
With Regards,
Sunil,
+91-9903695384.

Yes. Do one thing. First study the dynamic action. Try to understand what the dynamic action is doing. Is it creating data in other infotype or is it updating some other table. Once it is clear what the dynamic action is doing then you can try to implement the same logic in LSMW. In LSMW there is a provision to add more than one recording and this recording can be called based on some logic..
Thanks & Regards,
Sandip

BulkEventResult Method Not Triggering in Postcreate Eventhandler

Hi All,
My Scenario is like this ...
When a user is created through Trusted Recon I wrote a PostCreateEventhandler to generate some field in OIM , for this in my Event handler I implemented BulkEventResult Method to trigger while a user is created through trusted Recon but BulkEventResult is not triggering . It's urgent requirement please help me .
Thanks in Advance..

order of you eventhandler should be between 1002 to 1008 or just FIRST or LAST as per requirement.
update order in eventhandler.xml and import it again. make sue you run Purgechache

Subtype event not triggering and supertype event triggers twice!!!!!!

Hi,
We have created a subtype for object bus2030 and also an event created for that. My workflow should trigger whenever an inquiry is created.
I've maintained this as triggering event in SWDD and done type linkage is SWE2 and everything looks fine.
When i simulate or create event the WF is triggered but when create inquiry in VA11 WF does not triggers.
I've checked SWEL for event trace but no event is triggered at all... Am i missing something... I've done almost everything that i used to do...
Even synchronized buffer!!! nothing paid me a solution...
Infact the same was working with 3.1i system but after migration to ECC6 we had to create new WF template for the same Process.
Now I also see that the supertype bus2030-created event is triggered twice but, obviously no receiver type exists. But the zbus2030 event is not being triggered at all!!!!
Kindly help me understanding my mistake...
Regards,
PB

Hope you have already set the deletegation in SWO6.
Now, event dont get triggered automatically, jus because they are defined in object. They have to be explicitly published in thesystem.
Check for a suitable user exit in your transaction, which makes use of function module to create the event, from that you know how to proceed.
If you dont find user exit, try other triggering techniques such as change documents, logistics, BTEs... etc.
regards,
Sandeep Josyula

WF not triggering in Quality System

Hi,
We moved the Workflow to Quality System, but the event is not triggering.The event linkage is active and workflow customizing has been done.The WF-Batch user is having SUPER user group.Kindly help on this issue.
Thanks,
Mohan

One reason were workflow is not triggered, WF and Event link not enabled.
Hope you are using BOR QMSM and triggering task for notification created in QM02,
1)     try to simulate with SWUE and check whether WF is triggered or not for a dummy task created in QMSM
2)     Check did you made WF Generic otherwise it will not trigger the WF
If you designate your workflow task as a "general task", this means that all users are authorized to start this task.
To restrict the number of authorized persons, you can assign the task to an object from the organizational plan (organizational unit, job, user,...). This is a general procedure and can be used with all types of tasks. If you assign the task directly to a user, only this person is authorized to start the task.
3)     check for user authorization
4)     Check for WF consistence swu5/swu4

Mails not triggering in CHARM

Hi Experts,
I have configured Solution Manager 4.0 for CHARM. It is working fine. My requirement is that, it should trigger mail whenever support team changes.
Initally, I defined a action to trigger mail once whenever a support team is assigned. It worked fine. But the problem with this setting is that, whenever I change support team, it is not triggering a mail and this is understood because I configured to trigger once only. So, I changed the setting of action to "unprocessed", it starts triggering mails whenever I change the support team.
Now Issue is that, it is also triggering the mail to support team whenever the transaction is saved (Ex: When I create change document for a support message, transaction saves automatically) even though support message is not changed. This leads to unnecessary mails.
In order to avoid unnecessary mails, I deleted the existing action and created a new one wherein start condition was not maintained but maintained setting under scheduled condition as per SAP note 865619 and implemented BADI also.
Now I am not getting a single mail whenever a support team is assigned or changed.
Any suggestion please provide.
Thanks in advance.
Regards
Kumar

Hi Kumar,
This can be done very well.
For this you can implement the BADI ORDER_SAVE, method CHECK_BEFORE_SAVE.
In this method you write a code as mentioned below,
1. Use FM
WA_HEADER = IV_GUID.
Insert wa_header into table lt_header.
CALL FUNCTION 'CRM_ORDER_READ'
   EXPORTING
     IT_HEADER_GUID                = lt_HEADER
      IT_ITEM_GUID                  =
   IMPORTING
     ET_CUSTOMER_H                  = lt_customer_h
     ET_ORDERADM_H                  = lt_orderadm_h
      ET_OPPORT_H                   =
      ET_PARTNER                    = lt_partner
      ET_STATUS                     = It_status
      ET_REFOBJ                     = lt_CRMT_refobj_WRKT
       ET_SUBJECT                    = lt_CRMT_SUBJECT_WRKT
   EXCEPTIONS
     DOCUMENT_NOT_FOUND            = 1
     ERROR_OCCURRED                = 2
     DOCUMENT_LOCKED               = 3
     NO_CHANGE_AUTHORITY           = 4
     NO_DISPLAY_AUTHORITY          = 5
     NO_CHANGE_ALLOWED             = 6
     OTHERS                        = 7
IF sy-subrc <> 0.
    MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
            WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ENDIF.
2. You will get the Business Partners entered on the screen in the internal table lt_partner, read the address number1 for the partner function of the support team.
3. Get the contents from view CRMV_LINKPARTNER using the LV_GUID. And get the address number2 for partner function of the support team.
4. Compare the address number2 & address number1. If they are not equal then trigger a mail else don't.
Let me know if you need some more help.
Reward if it helps.
regards,
mahantesh

Workflow Event not triggering

Dear SDN,
I have created a Workflow and i am triggering through an event . For this have created ZEvent in ZBOR(Modified from Std. APPR_DOC)and attached the zevent in my screen (HR related template PHAP_CATLOG_PA) through oohap_basic.When I run in Background everything is working fine.But when I run through the Tcode(PHAP_CATLOG_PA). event itself not triggering.Problem is my event is not firing.When I check in SWEL my zevent is showing std BOR.My zevent is not catching my ZBOR.Can anyone help me out with this issue.
Regards,
Gopi.

Hi,
gopi BOR will always show the standard BOR and you can put a start condition based on that condition.
after that in first activity you can use your custom BOR and it's methods.
Hope magic Works!
Regards,
Purvesh Patel.

SAP Workflow not triggering due to "Start Condition return FALSE" message in SWEL

Hi,
I have SES approval workflow which is not triggering in few cases because of check function ends with exception even it has valid start condition and correct data. For example lets say we have PO no. 100 for which 3 SES (SES1,SES2 & SES3) are created. Out of which workflow for SES3 is not triggering even if all the three contain valid start condition(Bases on internal order at PO line item).when triggering workflow manually using SWUE for SES3 it work fine.Please find SWEL screenshot below and let me know if you have come across this type of issue.
Thanks in Advance.
Ishant.

kindly use SAP_WAPI_CREATE_EVENT and not SWE_EVENT_CREATE it's always better to use APIs.
Why use 2 sub-objects? you already have a z-object and you can modify it. even if there is a reason for the double sub object , the workflow should still run on the standard one - BUS2091.
see for example :
Extending Object Types: Inheritance and Delegation - SAP Business Workflow - SAP Library
As for your question,
if you are using a function module to raise the event, way not check in it if the service entry sheet has been created properly before creating the event. you can even check if the PO contains an internal order in your RFC function module and raise a specific event. then you will have no need for the starting condition.

OnEnter event not triggering in standard WD

HI Experts,
I am creating a view enhancement in standard WD component. I have craeted an action for Onenter event for an input field.
When i press enter after selecting that field, the action is not triggered and hence my event handler method is not executing.
Please let me know the reason why it is not happening and how can i fix it.
Thanks & Regards,
Sushant Singh

I dont think if you change the properties of UI elements which are standard will work.
If already OnEnter is created for input field then you can create Post-Exit , Pre-Exit methods.
Alternative would be to make the Standard Input field as invisible and create you own input field with same properties as of standard one.

Web Service is not triggering using Adobe Interactive Form

Hello Experts,
I know this is a common topic now , but the problem I am facing, no thread help me to solve that.
Problem:--
My requirement is to create an adobe form , in which
-> an input field is needed,and some description is needed.
I used button to trigger my webservice.
Here , I want to clear that , I have made a proper WEB SERVICE using Remote Enabled FM.
My web service is working fine as I have tested from WS NAVIGATOR(Note: http://<source>:<port>/wsnavigator).
In Adobe Form (SFP), I have made a new Data connection using WebService WSDL.
All Request and Response parameters are availabe in Data View palletes of Form.
Button that is available from data connection is used.
I have used Button as an Execute button , under execute tab in connection , I had given DATA CONNECTION name .
But above things not worked so ,
I also tried with Regular Button , and under click written Javascript/FormCalc which is:--
var cURL = 'http://x.y.com:8012/sap/bc/srt/rfc/sap/ZMATERIAL_DESCRIPTION?sap-client=800&wsdl=1.1';
var service = SOAP.connect(cURL);
xfa.connectionSet.DataConnection2.execute(0);
But this also not worked .
So, I think there can be a little issue may be , I am forgetting to click some special atrributes in form .
Please help me and let me know what can be probable reasons that webservice is not triggering
Thanks a lot ,
Jeet

Solved my self, converted PDF into image and used that pdf as a static image in Adobe Interactive Form.

CRM BUS20900-CREATED not triggered

Similar Messages

Maybe you are looking for