CRM Complaint DSO Request was not deleting

While I'm trying to delate a request in COMPLAINT DSO.It was not deleted then I checked error it showing as Rollback error.
What I did: I'm tried to do repair full request and so click on start btn in infopackage(after checking everything I click on start btn) then I got a message like "Due to many selections, a cancellation can occur" by click on continue btn then I got a message like "Do you want to check the conditions again?" then I click on "No" btn then by thinking I'm doing wrong I click on Stop transaction button then onwards I got this problem .Please excuse me .
Please help me.

Hi
The problem is due to inconsistent entries in table RSODSACTREQ,
check for the request in the table RSODSACTREQ and if there is an etry with
OPERATION         U
STATUS                 2
This entry has to be deleted. Please use Note 868391 (solution step 2)
to delete the request from the ods. You can then reload and activate the
request again.
Please try these notes.
1008276  You cannot delete request from DataStore object
1007717  Deleting from DataStore object: Termination w/o log entries

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