CRM config document

HI All
Please can anyone send me crm config document i now the theory of crm for practice i need a config document
please help me

Check this link
Link: [Links to CRM Documentation;

Similar Messages

  • Config document on CRM Billing

    Hello Experts,
    I have to work on Service Module.
    If anybody has config document on Billing,please provide
    Thanks

    Hi,
    I can suggest u the customizing steps for CRM billing.
    If u want to do customizing for CRM billing follow the following steps:-
    u2022First of all make the item category for sales and services tht u r using as relevant for CRM billing.
    u2022Goto Customer Relationship Management>Billing>Define Billing Types and define the billing type. In this step, you define billing types to specify the characteristics and properties of a billing document (an invoice, credit memo or debit memo, for example). The billing type attributes determine how the system behaves during the billing process
    u2022Goto Customer Relationship Management>Billing>Define Billing Types --> Define Item Categories .In this step, you define the item categories for CRM Billing. The item category determines the properties and characteristics of billing due list items and billing items (normal service items, and credit/debit memo items, for example).The item category attributes determine how the system behaves during the Input Processing and Billing processes.
    u2022Goto Customer Relationship Management>Billing>Define Billing Types > Define Item Categories> Item Category Determination--> Assign Item Categories. In this step, you assign a combination of the business transaction type (that is, process type of the source application) and the item category of the relevant CRM business transaction to an item category in CRM Billing.
    u2022Also for integration with R3 goto Billing> Integration> Transfer of Billing Documents to Accounting> Transfer to Accounts Receivable Accounting (FI-AR)> Assign Document Types. In this activity you determine which accounting document types will be used to post billing documents in SAP ECC Accounts Receivable (FI-AR).
    u2022Also u need to do the following settings--> Assign Billing Units to Service/Sales Organizations. In this activity you define which billing unit should be determined from the characteristics sales organization and service organization.  This applies for service processes in CRM Online that are billed in CRM Billing, and posted as billing documents in SAP R/3 Financial Accounting (FI).
    Also refer the help docs in SPRO.
    I hope this will help u.
    Regards,
    PePe

  • Item text inconsistency for multiple item text in CRM Billling document

    Hi Experts,
    I am facing problem in adding item text in CRM Billiing document in Web UI.There are 3 line items in my billing document and their item text gets determined from Billing due list items but there is a requirement to change the item text at billling documnet level also to populate it in the invoice.Here comes the problem when I change item text of first item system alllows me to change in text type Sales Text but when I am doing the same with suceeeding items it throws me a exception like this.
    Business Server Page (BSP) error
    What happened?
    Calling the BSP page was terminated due to an error.
    SAP Note
    The following error text was processed in the system:
    Entry parameter ES_KEY of method CL_CRM_GENIL_CONTAINER_OBJECT->GET_KEY contains value , which is not allowed
    Exception Class CX_SY_IMPORT_MISMATCH_ERROR
    Error Name CONNE_IMPORT_WRONG_OBJECT_TYPE
    Program CL_CRM_GENIL_CONT_SIMPLE_OBJ==CP
    Include CL_CRM_GENIL_CONT_SIMPLE_OBJ==CM007
    ABAP Class CL_CRM_GENIL_CONT_SIMPLE_OBJ
    Method IF_GENIL_CONT_SIMPLE_OBJECT~GET_KEY
    Line 18 
    Long text During IMPORT it was ascertained that the object in the dataset has a different object type to the target object, or the structure of the complex object is not compatible with the structure of the target object. The target object has either a different length, a different number of decimal places or a different data type to the object that is to be imported.
    Error type: Exception
    Your SAP Business Server Pages Team
    This change in item text only works for first item and gives exception for all below items,Is this a standard SAP functionality or what can be done as same thing can be done from back end.

    Hi,
    The above given thread is the perfect solution for your requirement.
    Defaulting some data in the text field means, either you can use the the Substitution / BTE.
    Using the substitution, system not allows you to change the text field in case of any modification you want. But with the BTE you can specify only at the time of the document posting.
    BTE is the best option in this case.
    VVR

  • CRM Billiing document not posted in Accounting

    Hi Experts,
    Issue:
    CRM Billing documents not posting to FI.
    We idenfied while debugging in middleware we identified that, Billing document header data doesn't contain value for  "Component for RW interface"(COMPO_ACC).
    Where we need to maintain/configure value for this field in CRM/ECC, please provide me details.

    Is this a case of data migration to new GL.
    FAGL_SPLINFO is the table which gets updated for the split information at the time of document posting. If its from migration, please check that the referred RV document is an open item and was migrated correctly.
    Thanks and Regards,
    Mamta Sarda

  • View CRM billing document from FB03 - Accounting document

    I am working with a client who creates some orders in R3 and now some in CRM.
    The orders are billed in their respective system.
    The CRM billing is then transfered via BDOC's into R3 which create an accounting document.
    However, in the environment tab, there is no original document.
    Does anyone know if you can access via some form of document flow or function module call from R3 to go direct to the CRM billing document?

    Hi Mark
    I noticed that your Forum has now been answered.  Could you please share how you resolved the issue of displaying a CRM billing document from FB03 as an "original document".
    Many thanks,
    Verity
    Edited by: Verity Watts on Aug 3, 2010 9:32 PM

  • Adobe Document Service config document

    Hi
    Can anyone please send me the link for Adobe Document Service config document. my email [email protected]
    We are using ESS 6.0 and EP7.0 (NW2004s)
    Thanks.
    MS

    Hi,
    There are detailed documentation available in SDN and SAP Library.
    Check the below links.
    http://help.sap.com/saphelp_nw2004s/helpdata/en/b5/3df4614c60469b93f277b55b7809cc/frameset.htm
    Thanks
    Ramakrishna

  • DMS Config Document

    Hi Friends,
    I would like to have DMS Config Document / Process Flow documents etc. , can anybody send the same to my following email id or give me link
    Points will be rewarded
    Rgds,
    Vikas

    hi,
    plz go through the following link it may help you.
    http://help.sap.com/saphelp_46b/helpdata/en/c1/1c31a243c711d1893e0000e8323c4f/frameset.htm
    Regards
    Sham

  • Partners from a CRM service document

    Hi Guys,
    I have to extract the Partners assigned to a CRM Service document to BW. The way I have been doing it is calling the "CRM_ORDER_READ" function module in the User exit and using the "Partner function" trying to populate the additional field that I had created to enhance the datasource.
    But I believe there should be a better way of doing it. The issues with the way I am doing are
    1. If I have some new "Partner functions" defined, then I have to extend the "extraction structure" to include those additonal ones.
    2. If the same partner function is used more than once, e.g. a "resp employee" is used twice, then I cannot dynamically include the 2nd "emp resp" to be included in the extract strucuture.
    So if anyone has worked on this and knows a better way of extracting the data, please share.
    Appreciate your help.
    Doniv

    Hi
    I would suggest not to use CRM_ORDER_READ because of
    performance.
    Instead look at the function I use (below).
    Also, if you want to keep your partner at the same level as the Line or Header you will have to extend the struct.
    Other wise you can load all the BP's to a seperate ODS and link them to the other ODS's (Lines and Headers).
    Reg's
    Edan
    FORM fill_partner_info2
    Find additional partner data
    -->  L_STRUCT - structure of the enhanced transactional data source
    FORM fill_partner_info2 CHANGING l_struct STRUCTURE crmt_bw_complaints_i
                               p_modified TYPE c.
      DATA: v_so_guid     LIKE crmd_orderadm_i-guid,
            v_partner_no  LIKE crmd_partner-partner_no,
            v_partner_fct LIKE crmd_partner-partner_fct,
            v_partner     LIKE but000-partner.
      v_so_guid = l_struct-item_guid.
      select single partner_no into v_partner_fct
        from crmv_linkpartner where ( guid_hi = v_so_guid ).
      if sy-subrc ne 0.
        v_so_guid = l_struct-guid.
      endif.
      SELECT PARTNER_NO PARTNER_FCT
      INTO (v_partner_no, v_partner_fct)
      FROM CRMV_LINKPARTNER
      WHERE ( GUID_HI = v_so_guid ) and
            ( ( PARTNER_FCT = 'ZBOOKED' ) or ( PARTNER_FCT = 'ZRTP' ) or
              ( PARTNER_FCT = 'ZYAPLAN' ) ).
        select single partner
        into v_partner
        from but000
        where partner_guid = v_partner_no.
        case v_partner_fct.
          when 'ZBOOKED'.
            l_struct-zzbook_to = v_partner.
          when 'ZRTP'.
            l_struct-zzrevenue_to = v_partner.
          when 'ZYAPLAN'.
            l_struct-zzip_planner = v_partner.
        endcase.
        p_modified = 'X'.
      ENDSELECT.
      IF ( l_struct-zzbook_to is initial ).
        l_struct-zzbook_to = l_struct-sold_to_party.
      ENDIF.
      IF ( l_struct-zzrevenue_to is initial ).
        l_struct-zzrevenue_to = l_struct-sold_to_party.
      ENDIF.
    ENDFORM.                    "fill_partner_info2

  • Config Document Recruitment

    Hi Friends
    I am working on Recruitment module first time and just finished my initial data collection.  Could anyone please forward me the config document on Recruitment to my id sajisss1at the rate gmail dot com
    Will award points for the same.
    Regards
    Saji.S

    Hi,
    Please refer to the following link:
    http://help.sap.com/saphelp_erp60_sp/helpdata/EN/72/c9b54015c4752ae10000000a155106/frameset.htm
    Regards,
    CSM Reddy

  • Elements of Config document.

    Hi,
    I have to prepare a configuration document for an impementation project.
    As a Consultant, what are all the cares and importance have to be given while preparation of a configuration document.
    And who will be the intended audience for a configuration docuement.
    Regards,
    R. Dillibabu.

    Hi
    The important elements of a good Config Document (for each Config element) are:
    1. Use
    2. Prerequisites
    3. Procedure
    4. Screen Shots
    An extract from a good config doc is reproduced below:
    <b>Maintaining Storage Locations for Plants</b>
    <i>Use</i>
    A Storage Location is the place where the physically materials are kept within a plant.
    <i>Prerequisites</i>
    Plants must have been created.
    <i>Procedure</i>
    1.To carry out the activity, choose one of the following navigation options:
    a.Transaction Code     OX09
    b.IMG Menu: Enterprise Structure ->Definition ->Materials Management ->Maintain Storage Location   
    2.System will give a popup screen where in system will ask for a Plant for which you want to define Storage Locations.
    3.Please input the value XXXX in the Plant field, and press Enter to continue.
    4.Click on New Entries pushbutton to create new Storage Locations.
    5.Similarly do for the other plants.
    Finally Paste the screen shots.
    The audience for the config doc is the respective (MM, FI, etc) consultant from the Client's team.
    Thanks

  • Generating config document - Error! No table of contents entries found.

    Hi Forum,
    am trying to generate configuration document in solar02.I have already uploaded the document in project documentation in configuration node in solar02.But when I try to generate the config document by enabling the macros
    I can see the document generated but with the following error in the document
    <b>Error! No table of contents entries found.</b>
    Whereas <b>I have maintained the Contents</b> in the document.
    And also the rest portion the of the document(total pages:45) is also not being visible.The generated document contains only 3 pages.
    Can anyone guide me to solve this.
    Thanks in advance
    Shridhar
    Message was edited by: Shridhar Deshpande

    Hi Ragu,
    Thanks for the reply.The error am getting is in the document(already generated)itself.But it is not showing the entire document being generated.I can see only 3 pages when I do <b>generate configuration guide</b>.Whereas I have already maintained the table of contents in the document I have uploaded.The error that I have mentioned in the Subject line is appearing in the document which is generated in solar02(generate configuration guide in configuration node).
    Thanks
    Shridhar

  • CRM Middleware Documents Required

    Hi All ,
    Can u send CRM Middleware documents to me.My mail address is [email protected]
    Thanks and regards
    Santosh .

    Hi,
    Please do me the favour of sending across the documents.
    Forward them on the following mail account: -
    [email protected]
    Your help would be greatly appreciated.
    Thanks
    Khushboo

  • Controlling Config Document

    Could any body send me the controlling configuration document
    If it is a SIEMENS SAP controlling materials.I will be a greate help. I will award points generously.My id is:
    [email protected]

    HI JYostna,
    Could plz forward me Siemens Controlling Config documents.....[email protected]
    thanks in advance
    regards
    JK

  • ESS & MSS Config Documents

    Hi Experts,
    Please send ESS & MSS config documents its very urgent.Please help me.

    Surya,
    Please search sdn before posting the question.This question was repeated so many times
    Thanks
    Bala Duvvuri

  • Fi Full Config Document.

    Hi All
    Could you please send me Fi Full Config Document.
    [email protected]
    Regards....

    why not go to following site and download for yourself?? 
    http://help.sap.com/bp_blv1600/BL_EN/html/index.htm
    go to business line. and preconfig scenarios are available.
    sap has kept all the documentation material ready for download for anybody who cares to search for himself/herself than requesting others to send readymade material.
    sadhana

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