CRM Contract replication to IS-U

Hi Guys,
I'm facing a problem in CRM contract replication to IS-U. Could you please anyone tell me what are the internal statuses that should be set at the contract header and contract item which will trigger automatic contract replication to IS-U.
Thank you.
Best Regards,
Santhosh.

Hi,
there is no status that automatically starts the replication. There are just statuses that PREVENT the replication. If those status are in place, the replication will be surpressed. Those are: I2401, I2402, I2404, I2405, I2413. I hope the list is complete. If one of thoese status is active, the replication will not take place. Note 1609458 should prvide details on status I2406 and I2407.
Kind regards
Uwe

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Hello Experts,
Process type is not getting determined during the ISU -> CRM contract replication.I could see that all configs are in place.
Please could you suggest what could have impacted this.
Regards,
Ravi

Hi, Nikhil
Do you read this document?
service.sap.com
/utilities
SAP for Utilities - Product Information
Cookbooks&Guidelines
IS-U/CRM Contract Integration
Denis.

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hi,
Please, goto service.sap.com - > /utilities - > SAP for Utilities - Product Information -> SAP CRM for Utilities -> Cookbooks&Guidelines -> IS-U/CRM Contract Integration
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Hi Experts
I have sucessfully replicated BP master data between ISU and CRM, Contract Account replication is done as well, i would like to replicate Contract from ISU to CRM. Any help will be highly appreciated.

Hello,
Please see note 632749 for help with this issue.
Please also check the foloowing points:
1. Are there any contract account entries existing in the table 'TFK_BUAG_REF' (IS-U System).
2. Check the contract account entries in your IS-U system with the transaction 'CAA3'. Are they existing ?
3. The buag class entry in table 'TFK_BUAG_REF' (IS-U System) is corresponding to the buag class entry in your business agreement (CRM system).
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Edited by: Olivia Walsh on Jan 24, 2011 5:40 PM

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Hi Experts,
I need to fetch CRM contract data to ISU systems. As I have been told to use CRM_ORDER_READ to get the appropriate data in ISU system. But the FM mentioned above is not an RFC. Hence I am unable to call the above FM from ISU. Is there any BAPI or RFC to get CRM Contract / Order details so that the data can be made available on ISU side. Are there any other process to do so? Eagerly waiting for a reply.
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I have to configure the ISU-CRM replication ( Creation of BMD, TMD, etc... whole Meter to cash scenario ). From your post i understood that you have done this. Can you please provide me steps, prerequistes how to do this.
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Moderator note: poster notified of rules violations and thread locked.
Edited by: William Eastman on Jul 28, 2010 2:45 PM

CRM Contract replicate to ECC Debite memo

HI expert team
In standard replication from CRM Contract replicate to ECC Debite memo, I have some material in ECC with Material type KMAT Configurial product, same material code and description created in CRM with material type as service material, When i create service contract and release it is giving replication error with "Product Cannot be recorded in ECC", When i create debite memo with same material code system creating debet memo and item category determination in ecc as debet memo item category in debete memo even though material is configural product,
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Regards
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9448472121

Hi,
There are prerequisites to be maintained in CRM and ERP for CRM contract to be replicated in ERP as a debit memo.
Please find the details in the below link:
http://help.sap.com/saphelp_crm50/helpdata/en/65/9c4d3bcf95926ae10000000a114084/frameset.htm
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As per the prerequisite Synchronization of master data (SAP CRM and SAP ERP) should be maintained
All business partners used in SAP CRM transaction documents also exist in SAP ERP.
Service products in SAP CRM exist as materials in SAP ERP.
Hope this helps!
Regards,
Chethan
Edited by: Chethan Kumar C M on Oct 8, 2009 6:12 AM
Edited by: Chethan Kumar C M on Oct 8, 2009 6:29 AM

CRM Contract with Status "Completed" Not Replicated

Dear CRM experts,
We've noticed that, when we create a CRM Contract in the CRM system and changed its status to "Completed" before saving it, the Contract does not get replicated to the back-end R3 systems. However, when we create a CRM Contract with status "Open", it gets replicated immediately.
Is this a standard CRM function? Is it because, when the status is "Completed", there will not be followup documents, therefore replication does not occurd?
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Any idea?
Points will be awarded! Thansk!
Message was edited by:
Axon

Axon,
Just check in the status profile of the contract, if you have set the forbidden option for business transaction 'To be distributed' for the status 'Completed'.
If yes, just delete that.
<b>Reward points if it helps.</b>

ISU- CRM Contract Integartion

I want to replicate ECC 6.0 Contracts in CRM 7.0 as Contract items.
I found ISU/CRM Contract integration Cookbook but that just explains replication in the direction CRM -> ISU, however i want it to work from ISU -> CRM.
Can anyone please help me with that? or let me know any useful document that i could refer to achieve my task.
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Nasreen Shayeq

hi,
Please, goto service.sap.com - > /utilities - > SAP for Utilities - Product Information -> SAP CRM for Utilities -> Cookbooks&Guidelines -> IS-U/CRM Contract Integration
Hope it's help,
Regards,
Denis.

How to add new fields to CRM contract Product List tab?

Hi all!
I would like to add a new custom field for CRM contract (CRMD_BUS2000121) item level, on the Product List tab.
Here I found CRMT_0100A_ORDPRP_I_EXT_UI structure, therefore I enhanced this with new append structure and new fields.
I also added the new fields to ORDPRP_I append structure and mapped the new fields in CRMC_MAP.
For some reason the new fields are on the screen but they are grey, not changeable. What did I do wrong?
Thanks,
Tamas Pentek

Actually for the new IC webclient UI you have need to take a look at your options:
1. New Installation:
Use the EEWB and add the fields. As part of the EEWB work, you will have a couple of post-processing steps where you will add your generated fields to the new screens. However this doesn't require any programming.
2. Upgrade from CRM 4.0/50
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See the directions for new installation
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Stephen

How to find the header and item level status of a CRM contract ?

Hi,
Few questions
A. How to find the header and item level status of a CRM contract ? My req is to select all the contract line items which are in CLOSED status.
B. How to get the BPs associated with a contract ?
Anyone have the list of CRM tables and the relation amongst them. Please mail me in [email protected]

CRMD_ORDERADM_H     Contains the Header Information for a Business Transaction.
Note:
1.     It doesnt store the Business Partner
       responsible for the transaction. To
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       CRM_ORDER_INDEX.
2.     This table can be used for search
       based on the Object Id(Business
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CRMD_CUSTOMER_H     Additional Site Details at the Header Level of a Business Transaction
CRMD_LINK     Transaction GUID set for all the Business Transactions
CRMD_ORDER_INDEX     Contains Header as well as Item details for a Business Transaction.
Note:
1.     It doesnt store the Business
      Transaction No (Object ID).
      To get the Business Transaction No
      link the table with
      CRMD_ORDERADM_H
2.   This table can be used for search
      based on the Partner No
CRMD_ORDERADM_I     Stores the Item information for a Business Transaction. The scenarios where we have a Contract Header and within contract we have Line Items for the contract, this table can be useful.
E.g. Service Contracts
CRMD_CUSTOMER_I     Additional Site Details at the Item Level of a Service Contract
Pl.reward points.......

Don't allow changing documents in CRM after replication to R3

Hello,
We have applied the scenario A for the replication of sales orders in our client. So, this means that the orders can be replicated in both R3 and CRM system and all the changes are replicated. SO, the orders are always consistent in both systems.
Nevertheless we would need to apply a different scenario for the replication of complaints as Return orders. We would need to implement the following scenario:
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3.- Leave the Complaint in CRM unchangeable for all the users.
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Thanks in advance,
Regards.
Edited by: yoli_vd on Nov 24, 2011 3:16 PM

Hello ,
normally the User status behaviour (as recommended in the previous msg) will work. In case you do not want to add any user status then you can do a little ABAP in the AUTH_CHECK Badi and put control on the System status which is in any case maintained automatically.
after the document is distributed to ECC, there is a specific status set. you can refer tables CRM_LINK, CRM_JEST, CRM_JCDS to understand the behaviour and then put little condition in the AUTH CHECK badi.
hope this helps.
rgds

SRM 7 - Contract replication from ERP to SRM

Hi all,
We have SRM 7 and ECC 6.0 and we have a requirement to have contract handling for invoices functionality, in SRM, in order to create invoices with reference to a contract directly.
We want to have ERP system as the central repository for all contracts, meaning that we need to replicate the contracts to SRM, and all the changes made to the contract in ERP side should also be replicated to SRM.
Does anyone know if this scenario can be done as per standard? And if so, how can we replicate the ERP contracts to SRM and ensure that all the changes made in ERP will be replicated to SRM?
Thanks in advance.
Regards,
AN

Dear Krupa,
Thank you for your quick reply.
So we should consider the scenario where SRM is the central repository for the contracts, and all the changes done in SRM should be replicated to ERP.
In this scenario, do you know which steps should be done to allow contract replication from SRM to ERP? I already created a central contract in SRM but there is no message sent to PI.
Thanks in advance.
Regards,
Andreia

Issue with Contract Replication from SRM to MDM - XML structure

Hi
We are having an issue with trnsfering a contract to MDM. We have released the contract for update to MDM in the contract through the distribute to catalog option. An XML is generated in SRM that gets sucessfully passed to PI through Catalogupdatenotification_out. In PI the XML fails in the Interface Determination step. the issue that has been noticed is that the XML that is generated in SRM does not contain product category or product ID which is basically what the condition mapping in PI checks for. The conditions in PI were setup as per SAP.
But now the XML fails in PI because it does not find a combination for Catalog type code = 03 and product category. Please find the XML structure in SRM and you will see that it does not have a product category even though the contract has one.
<?xml version="1.0" encoding="utf-8" ?>
- <n0:CatalogTransmission xmlns:n0="http://sap.com/xi/EBP" xmlns:prx="urn:sap.com:proxy:SS1:/1SAI/TASDE808778FFEB81012891:701:2010/10/07">
- <StandardBusinessDocumentHeader>
<ID schemeID="0080">56000004100000000220110616202243</ID>
<CreationDateTime>2011-06-16T20:22:43Z</CreationDateTime>
- <SenderParty>
<InternalID schemeID="PartyID" schemeAgencyID="SS1CLNT100">143</InternalID>
</SenderParty>
</StandardBusinessDocumentHeader>
- <Catalog>
<ID>5600000410</ID>
<CatalogTypeCode>03</CatalogTypeCode>
- <NameList>
<Name>(Copy of Contract 5600000395)</Name>
</NameList>
<ActionCode>04</ActionCode>
<CompleteTransmissionIndicator>true</CompleteTransmissionIndicator>
- <ValidityDateTimePeriod>
<StartDateTime>2011-06-13T12:00:00Z</StartDateTime>
<EndDateTime>2012-06-12T12:00:00Z</EndDateTime>
</ValidityDateTimePeriod>
- <CatalogContent>
- <ItemList>
- <Item>
<ID>1</ID>
<ActionCode>04</ActionCode>
<CompleteTransmissionIndicator>false</CompleteTransmissionIndicator>
- <PropertyValuationList>
- <PropertyValuation>
<PropertyReference>/CCM/PRICE</PropertyReference>
- <PropertyValues>
- <MultipleValue>
<Index>1</Index>
- <SimpleValue>
<AmountSpecification currencyCode="USD">1.0</AmountSpecification>
</SimpleValue>
</MultipleValue>
</PropertyValues>
</PropertyValuation>
- <PropertyValuation>
<PropertyReference>/CCM/PRICE_BASIS_QUANTITY</PropertyReference>
- <PropertyValues>
- <SimpleValue>
<QuantitySpecification unitCode="EA">1.0</QuantitySpecification>
</SimpleValue>
</PropertyValues>
</PropertyValuation>
- <PropertyValuation>
<PropertyReference>CCM/PMNTTRMS</PropertyReference>
- <PropertyValues>
- <SimpleValue>
<NameSpecification>0002</NameSpecification>
</SimpleValue>
</PropertyValues>
</PropertyValuation>
</PropertyValuationList>
</Item>
- <Item>
<ID>2</ID>
<ActionCode>04</ActionCode>
<CompleteTransmissionIndicator>false</CompleteTransmissionIndicator>
- <PropertyValuationList>
- <PropertyValuation>
<PropertyReference>/CCM/PRICE</PropertyReference>
- <PropertyValues>
- <MultipleValue>
<Index>1</Index>
- <SimpleValue>
<AmountSpecification currencyCode="USD">12.0</AmountSpecification>
</SimpleValue>
</MultipleValue>
</PropertyValues>
</PropertyValuation>
- <PropertyValuation>
<PropertyReference>/CCM/PRICE_BASIS_QUANTITY</PropertyReference>
- <PropertyValues>
- <SimpleValue>
<QuantitySpecification unitCode="EA">1.0</QuantitySpecification>
</SimpleValue>
</PropertyValues>
</PropertyValuation>
- <PropertyValuation>
<PropertyReference>CCM/PMNTTRMS</PropertyReference>
- <PropertyValues>
- <SimpleValue>
<NameSpecification>0002</NameSpecification>
</SimpleValue>
</PropertyValues>
</PropertyValuation>
</PropertyValuationList>
</Item>
</ItemList>
</CatalogContent>
</Catalog>
</n0:CatalogTransmission>
Edited by: vishakhrajeev123 on Jun 20, 2011 6:49 PM

Dear Krupa,
Thank you for your quick reply.
So we should consider the scenario where SRM is the central repository for the contracts, and all the changes done in SRM should be replicated to ERP.
In this scenario, do you know which steps should be done to allow contract replication from SRM to ERP? I already created a central contract in SRM but there is no message sent to PI.
Thanks in advance.
Regards,
Andreia

Update CRM contract from isu contract

Hi!!!
I'm try to update the data of crm contract from sap isu contract, but isn't works fine, the status and the description of CRM contract is not updated. The Bdoc SI_CONTRACT is generated correctly, and the Badi's DOWNLOAD on ISU and CRM are enhanced, but the info is not updated in crm when initial load is launched or when a move-out it's do it in isu.
Can you help me please?
Regards,
David

Hi David,
Even though you have a green Bdoc it doesnt mean that the information was updated correctly in CRM, it simply means that the Bdoc passed the information to the queue. Check if there are any sysfails in the queues - you get the queue name from the Bdoc - and also if there are any dumps that might be related. Have you ever been able to load data from ISU to CRM?
Kind regards,
Vanessa.

Billing of CRM Contract   in ECC

Hello Experts
Can we do the billing ( periodic billing )   for a CRM contract in ECC ? .
I am aware of the CRM contract being billed in CRM .
Please clarify if it is possible   and also the   procedure for the same ( Billing of   CRM contract in ECC ).
Early response is   appreciated.
Regards
Raj

Hello Rajesh,
Yes it is possible. You have to maintain some synchronization settings iin CRM and ECC as well mapping the item categories from CRM into ECC.. Read the following link for a start. Good Luck!
http://help.sap.com/saphelp_crm70/helpdata/en/46/94adc087bd13eae10000000a155369/content.htm

CRM Contract replication to IS-U

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