CRM Cook Book Sales & Service
Hello,
Could anyone Please send me the CRM Sales Cook Book and CRM Service Cook Book, It will help me a lot?
You can mail it to [email protected]
Thanks in advance,
Kind regards,
Niels
Hi Niels,
Have a look of the thread Links to CRM Documentation This will give you the documents required.
<b>Reward points if it helps!!</b>
Best regards,
Vikash.
Similar Messages
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Hi all can any one please send me the SAP sales cook book
to [email protected]
Thanks
Message was edited by: velamuri viswanadhYou can get these documents online from:
Installation doc:
http://help.sap.com/bp_crmv340/CRM_DE/BBLibrary/Documentation/C23_BB_InstallGuide_EN_US.doc
Config guide:
http://help.sap.com/bp_crmv340/CRM_DE/BBLibrary/Documentation/C23_BB_ConfigGuide_EN_US.doc
You don't even need any userid for this. These are freely available at sap.com.
Hope this helps.
Regards,
Kaushal -
Hi
If you guys have the book on CRM please forward me on the [email protected]
Regards
PiyushKaushal,
Could you please send me the PCUI cookbook as I dont have access to sap market place myself(only few members in my company has access to it)?
email: [email protected]
Thanks,
Shyam -
CooK Book for Service Desk in Solution Manager
Hi,
Can anybody send me the Cookbook for Solution Manager Service Desk. I need it immediately. Thanks in Advance.
AjayCheck transaction SPRO - IMG
Follow it as given, this is the "cookbook".
Markus -
Hi ,
can somebody provide me the link of CRM 2007 cook Book.
Especially in CRM web Client.
Jaffer vali shaikHello,
Currently the CRM WebClient Cookbook for CRM 2007 is only available via a SAP Online Knowledge Product (OKP) learning map from SAP Ramp-Up Knowledge Transfer (RKT) on the SAP Service Marketplace at Link:[http://service.sap.com/rkt-crm].
Regards,
John -
BP CookBook & Service Cook Book
hi all,
do any body have cook book about bp & service in crm ?
if you have it, could you please send it to my mail : [email protected] ?
many thanks in advance
regardsHI
GOOD
GO THROUGH THESE LINKS,
http://www.b1up.net/pdf/functionbuttons.pdf
http://www.sap.info/index.php4?ACTION=noframe&url=http://www.sap.info/public/INT/int/index/PrintEdition-78313c678e2401a82-int/2000/comvArticleContainer-198983c63c4b8397c2
THANKS
MRUTYUN -
Student self services - configuration guide or cook book
Dear All,
We have recently upgraded to EHP4 and enabled student self services.
But when I changed my program of study no workflow is triggered in the backend.
Do I need to do any configuration for this ?
Is there any configuration guide or cook book available for student self services.
Thanks in Advance,
Best Regards,
Aleem Mohiuddin.Hi Aleem,
You can find cookbooks for configuring SLcM on the following page: Student Lifecycle Management [original link is broken]
For the 'Change of Program' functionality you need to configure the following workflow to your customer need: COP_APPROVAL (WS template: 29800011 via trx PFWS).
Please also make sure you have applied note 1321998.
Best regards,
Rob -
What are all Modules come under sales,service and marketing in Oracle CRM?
Hi All,
This is Hemanth writing in. I'm new to oracle CRM implementation in client side through Oracle Business Accelerator Methodology . I want to map sales ,service, marketing Modules.
Our client Company is manufacturing crane, tower crane,cutting bending machine.
what are all Modules come under sales, service and marketing ?
In Which module we can map the Trade management and logistics ?
Thanks in Advance
Hemanth.Chi prakesh,
firstly, cic winclient is an older version and obsolete so its better to implement the new crm version.
secondly, in any case if you want to implement, then your 3rd party raw data has to be mapped with the SAP system which could be a problem. Middleware could be a lot of effort. Rest all depends on how much customization you need for your business requirement in cic and sales. In case you are implementing standard functionality mostly then no major complications are expected otherwise lot of development effort may be required.
regards
shikha -
INTERNET SALES COOK BOOK 4.0
Hai
This is Shankar
Can any body send Internet sales Cook Book Pdf file 4.0 version. iam very much in need of that material. i will be very thankful if any body do so.
and my mail id: [email protected]
Thanks & Regards
ShankarAre you serious?!
Do you not understand my post?!
Have you bothered to read https://www.sdn.sap.com/irj/sdn/wiki?path=/display/home/rulesofEngagement& specifically the paragraph entitled Do not provide copyrighted material.
Gareth. -
Hi, can someone please send me the Cook Book via Mail?
Sincerely,
Simon Bring
[email protected]Hi simon,
I have send the link to this email id:[email protected],If its helpful please reward me.
Regards
sai -
Hi,
Can any one send me the Cook Book for PCUI.
My id is [email protected]
Thanks.
Muraghendra DSent the book to you.
You can also download the same from:
http://service.sap.com/instguides -> my SAP Business Suite Solutions -> my SAP CRM -> my SAP 2005. The title is PCUI Book for CRM 2005.
The direct link is (which may change so I recommend that you follow the menu path) https://websmp209.sap-ag.de/~sapidb/011000358700001093962006E/PCUIBook50_06.pdf
Refer the following weblog
/people/vijaya.kumar/blog/2005/06/10/people-centric-user-interface-pcui--getting-started
<b>Reward points if it helps.</b>
Message was edited by: Amit Mishra -
Hi,
Can anyone please send me the newer version of CRM 500 MW Overview book. I have BBPCRM 310 version with me.
Please mail it to [email protected]
Points will be rewarded.
Thanks,
Rashmi.Dear Vinod,
I think that will be a right decession. You can move to SAP CRM as a functional consultant..specially you can choose the Sales area. You can attend a training conducted by SAP and can appear for the certification.Also to start go through the following links:
The three main areas in CRM are Sales, Service and Marketting.
https://websmp108.sap-ag.de/rkt-crm
http://help.sap.com/saphelp_crm50/helpdata/en/1a/023d63b8387c4a8dfea6592f3a23a7/frameset.htm
http://www.sap.com/solutions/business-suite/crm/index.epx
Also pls find the link for Analytics:
The main 3 analytics in CRM are Sales Analytics:
http://help.sap.com/saphelp_crm50/helpdata/en/40/fad93f2e93f106e10000000a1550b0/frameset.htm
Service Analytics:
http://help.sap.com/saphelp_crm50/helpdata/en/f1/9dfb3b699bde74e10000000a114084/frameset.htm
Marketing Analytics:
http://help.sap.com/saphelp_crm50/helpdata/en/be/92fb3b28904f73e10000000a114084/frameset.htm
Also find the following links:
http://www.sap.com/solutions/business-suite/crm/index.epx
http://help.sap.com/bp_crmv250/CRM_DE/BBLibrary/html/BBlibrary.htm
Thanks,
Atin
<b><b>Reward points if it helps.</b></b>
Dear Asutosh,
Thos links will be helpful for you too.
Thanks,
Atin
<b><b>Reward points if it helps.</b></b> -
Functional Consultant Implementation Cook Book to Implement SolMan
Hi
Can anybody tell me where I can find the SolMan consultant implementation cook book. I am basically looking from a functional consultant perpective, the configuration setup that need to be done to implement SolMan, we are implementing CHaRM and Monitoring.
Also I like to ask, what sequence I need to follow to implement the SolMan. Please provide the steps and the documents that I should refer to.
Appreciate your valuable and quick response.
BR- Billthe configuration setup that need to be done to implement SolMan, we are implementing CHaRM and Monitoring
Monitoring requires Basis knowledge and Charm is a CRM scenario
what sequence I need to follow to implement the SolMan.
I would start with Monitoring, Service desk , Charm , Root Cause Analysis (Basis scenario). These are the opertional side of Solman.
Functional side
Implementation of SAP Solutions includes Project Administration, Business Process mapping and Blueprinting etc
refer [http://service.sap.com/solutionmanager]
[http://service.sap.com/rkt-solman]
Hope this helps you
regards
Naveen
Edited by: Naveen Kumar on Nov 25, 2009 7:20 AM -
Marketing COOK Book pleaee!!!
Hi all,
Anybody pls forwad CRM Sales Cook Book & Marketing Cook Book to <removed by SAP Community Network Moderator>
Regards
SREEHi Sree,
Cookbooks are for scenarios.
But the best practices are available on the following link
http://help.sap.com/bp_crmv250/CRM_DE/index.htm
Hope this will help you
Regards,
Rekha Dadwal
Kindly reward with points!!!! -
Service Tax Effects to be checked in case of Raising of Sales Service
Dear All,
Kindly advise me the configuration process for the following transactions :
Events
At time of Booking of Invoice for Sale of Service
Item Nature
Normal Accounting Document
Cr Sales Service P&L Income
Dr Customer A/c Bsheet Assets
Cr Service Tax Payable (Interim) A/c Bsheet Liability
Cr Cess on Service Tax Payable (Interim) A/c Bsheet Liability
Cr SHE Cess on Service Tax Payable (Interim) A/c Bsheet Liability
At time of Receipt of Payment from Customers
Normal Accounting Document
Cr Customer A/c Bsheet Assets
Dr Bank Account Bsheet Assets
Dr TDS (BasicSurCess+SHE Cess) Bsheet Assets
Service Tax Document (Proportionate to Amount Received)
Dr Service Tax Payable (Interim) A/c Bsheet Liability
Dr Cess on Service Tax Payable (Interim) A/c Bsheet Liability
Dr SHE Cess on Service Tax Payable (Interim) A/c Bsheet Liability
Cr Service Tax Payable A/c Bsheet Liability
Cr Cess on Service Tax Payable A/c Bsheet Liability
Cr SHE Cess on Service Tax Payable A/c Bsheet Liability
Payment of Service Tax
Dr Service Tax Payable A/c Bsheet Liability
Dr Cess on Service Tax Payable A/c Bsheet Liability
Dr SHE Cess on Service Tax Payable A/c Bsheet Liability
Cr Bank A/c Bsheet AssetsHI, i think 2 possible ways are there.
1. Post the difference amount to service tax G/L Dr & vendor CR throgh FI JV posting and do vendor payment. or
2. create Credit memo for privious miro and Cancel the Previous service entry sheet and do the fresh SES & MIRO after changing the values in PO.
Subrahmanyam
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