CRM Curvey Suite Problem

I have created a survey and I would like to generate a URL for my survey for use in the email.
I have followed the instruction mentioned in note 836945.
When I click "Generate URL" after selecting "BSP" for both Send and Get Options and choose "CRM_SVY_BSP_SYSTEMPARAM.XML" for both get and send file, the survey URL remains blank.
Any clues to solving this?

I found the information in this link to be very helpful
Now, I just need to get someone to set up my BSP server so I can continue my work...
Re: CRM Survey Suit

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    Hi Royston,
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