CRM - Data Extraction

Hi All,
I am gng to work with marketing planning the campaign management,
i need to know wht is the data extraction? how can extract the data to bw
Client requirement is to release the campaign for particular those giving the high sales in that particular year. (ex : year:-2005-06 sales volume :- more than 1b$).
How can send this requirment to BW consultant for Infocube creation. and how can retrive the the same infocube to crm
Any help me to implement this
Thanks
Gskumar

Hi,
Look at below links
CRM extraction
CRM Extraction

Similar Messages

Data Extraction from CRM to BW

Hi,
I just need some information/help on BW Data Extraction from CRM, it would be great if some one could help out or mail some related help documents.
Currently we are implementing the complaints module in CRM simultaneously on the BW side we have identified an info cube for complaints 0CSAL_C09, but this cube and its ODS source does not have all the required fields like (newly created text types, serial number etc), so how these tables and fields can be identified in the source system and added to extract structure in CRM. Also what is the table in which the CRM transaction data would be stored.
Especially i require the newly added text types in CRM to appear in BW, there are around 5 new text types are added and user can enter free text, i need these information to be captured in reports. kindly mail me the steps to [email protected]
Thanks
Akila.R

hi,
try these links
http://help.sap.com/bp_biv335/BI_EN/html/BW/SalesAnalysis.htm
https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/library/uuid/f2910623-0c01-0010-de8f-d1926988a986
http://help.sap.com/bp_biv135/html/bw.htm
http://help.sap.com/bp_biv135/html/BW/SalesAnalysis.htm
http://help.sap.com/bp_biv235/BI_EN/index.htm
http://help.sap.com/saphelp_nw04/helpdata/en/af/ed833b2ab3ae0ee10000000a11402f/frameset.htm
this:
http://help.sap.com/bp_biv235/BI_EN/index.htm
http://help.sap.com/saphelp_nw2004s/helpdata/en/af/ed833b2ab3ae0ee10000000a11402f/frameset.htm
regards,
pankaj singh
reward if helpful

Data Extraction from Seibel CRM to SAP BI

Hi All,
We are going for implementation of SAP BI. We have analyzed the Source systems and in that we have SAP R/3, Oracle, Seibel CRM.
In case of SAP R/3 and Oracle i am aware of data extraction. I am not aware of Seibel CRM, Please help me which type of interface can be used for Seibel CRM.
Whether DB connect, UD connect or file interface ??????
and give me an idea how to pull data into SAP BI from Seibel CRM..
Regards,
Prasad.

Hi,
a few years ago I used the DB-connect to extract data from siebel. Nowadays I think you can easily use UD-connect.
regards
Siggi

Data Extraction from CRM

Hello Experts,
I am presently working on data extraction from CRM system. I understand that there are three ways of data extraction from the CRM system:
i) Using Middleware integration
ii) CRM BI integration through XI
iii) Generic ETL process as used when extracting data from other SAP systems
Can anyone please suggest which one is the best method to follow and why?
Thanks & Regards
Nikhil

Hi,
The Third option is the best one I would say.
Why to use any other way line XI integration or anything like that which involves more complexity in terms of development , maintenance and most importantly COST. SAP is providing you the standard set of extractors, it will be a wise choice.
Regards
Pratap Sone

Can any one pls tell me the procedure of crm datasourse data extraction r/3

hi
pls can any one pls tell me the procedure of crm datasourse data extraction from r/3
regards
subbu

Subbu,
First off please don't post the same question twice. I have locked your other question due to it being a duplicate.
Second off: don't expect an answer to your question immediately.
Third off: You need to read the rules of engagement before posting any more questions here:
https://www.sdn.sap.com/irj/scn/wiki?path=/display/home/rulesofEngagement
Fourth: You question is way too vague and honestly if you would have done a search or read some introductory material on CRM, you would have learnt that the CRM middleware handles the data transfer.
Last: I'm locking this thread because your question is way too vague, please take a look at the CRM wiki and help.sap.com and read all the associated documentation about CRM on those sites.
CRM wiki
https://www.sdn.sap.com/irj/scn/wiki?path=/display/crm/home
Then you can come back here if you have a detailed question after reading those materials.
Take care,
Stephen
CRM Forum Moderator

CRM - BI Data Extraction Issue

Hi Gurus,
We have CRM 2007 and BI 7.0. We have activated all the DS and also replicated them in BW and also activated all the necessary Infocubes in and Transfer rules etc.
In CRM, the data is available in table - CRMD_ORDERADM_H (480 records), but when I check in RSA3 for the 0CRM_SRV_PROCESS_H Data Source, it displays as 0 records.
Would be of great help if someone can guide me if we missed any necessary settings or configurations that have to be performed in order to populate the data from tables to Data Sources.
Thanks & Regards.

Hi,
Check this forums:
CRM data to BW .. some issues
No data when extracting using 0CRM_SRV_PROCESS_H
Delta queue for 0CRM_SRV_PROCESS_H not populated
Hope this helps...........
Rgs,
Ravi.

How to do the CRM Product Master Data extraction?

Hello guys,
I have to upload the CRM Product Master Data from a CRM 6.0 system to a BI 7.0 system.
The only information that I have is the infocube in the BI for the extraction is 0CRM_PROD.
I've checked that the CRM Product table COMM_PRODUCT and found that entries in the table and the infocube don't correspond to each other exactly. I also cannot find approprite DataSource in BI or CRM system for the data transfer.
Who can telll me anything about this kind of master data extraction to BI?
Thanks in advance.
Best Regards

Hi,
u tried using the generic extraction using rso2.create one datasource and give the table name comm_prod.
bye.

CRM Master Data Extraction

Dear all,
Can anyone help me with how to paper about CRM Master Data Extraction? I need to know on how to extract Business Partner and its attributes (Relationship, Address and others), also on how to extract CRM Marketing Attributes for Business Partner.
Thanks for your help.
Ricky

Hello Ricky,
I haven't found any conclusive document about loading Business Partner from CRM 4.0 to BW 3.5. If there is someone out there who knows about that documentation I would really appreciate it.
Here is what we did regarding BP relations, marketing attributes and addresses:
1. Marketing attributes:
These data type is difficult, because you have to build a special extractor for each marketing attribute group. And because Marketing attributes cannot be transported, you cannot transport the extractor. This poses a big problem in many projects. Therefore we solved it by creating some view extractors on the appropriate CRM tables: AUSP, CABN, KSML, KLAH. I can give you some more details, if this will help.
2. BP relations:
We build a view extractor for this too, because it was much easier to extract the data from BUT050 and BUT051 than trying to find out, how the business content extractors do their work. Using this extractor, we build some special ODS and InfoCubes for the relations we were interested in.
There is Business content for BP relations, but we kept to the generic extractors, because they were easier to verify.
3. BP adresses:
We use 0CRM_BPDEFADDR_ATTR to get the primary address.
We use 0CRM_BPART_ATTR to get BP master data
We use 0CRM_BPART_TEXT to get BP text.
We have only about 300.000 BP in CRM, so we do a full update everyday.
I am not sure, if these three data sources are part of the current BW 3.5 business content, because we started with BW 3.0 and did not check for BC updates.
Kind regards,
Jürgen
Message was edited by: Jürgen Kirsch

Can generic function module extractions possible with CRM data sources.

Hi Friends,
can generic function module extractions possible with CRM data sources.
90% extractions are generic function module extractions.
How is it possible without BW adapters..
It's very urgent ...Please.
Thanks,
Basava Raju

Hi Madhu,
Just curious ... if you already have a generic FM extractor then just go into it and find out where it is reading the data from. If its reading data from the CRM system then thre is no need for any BW adapter ... just in case you need any ABAP help ... post here ... I may be of use to you.
Best regards,
Kazmi

CRM Delta Extraction Problem

Hi,
I have my standard DS and I am able to see the data in RSA3 but when I do a delta load it is returning 0 from 0 records.
How do I enable delta for this DS (This is a CRM DS)
Thanks & Regards.

Hi Ganesh,
There might be different issues related to this like authorization etc.., Always make sure that data source is activated in BWA5.
Check these links:
CRM data to BW .. some issues
No data when extracting using 0CRM_SRV_PROCESS_H
Hope this helps.......
Rgs,
Ravikanth.

How to make CRM data sources for delta capability?

Hi All,
I know that the CRM data sources 0CRM_SALES_ACT_1, 0CRM_QUOTATION_I, 0CRM_SALES_ORDER_I have delta capability.
At present we are doing full loads daily but it has got some performance issues.So we are thinking to make these as delta loads.
Already some one has made a trail to make delta loads but not successful for some unknown reasons.
Could you please suggest me the steps to make these data sources delta capable both in CRM and BW systems?
As this is urgent...Please suggest ASAP.

Hi
Go thorugh Below the note: 692195
Summary
Symptom
There may be problems or issues related to data tranfer from CRM to BW.
Other terms
CRM-BW extraction,upload,initial,delta,full upload ,Sales Analytics,
Reason and Prerequisites
There could be errors in customization or program errors due to which
data may not be transferred or incorrectly transferred to BW.
Solutions
Question 1 : The Extraction from CRM to BW takes a very long time. What can be done? (Performance Issues)
Suggestion 1: Please implement notes 653645 (Collective note) and
639072(Parallel Processing).
The performance could be slow because of the wrong control parameters
used for packaging.
You can change the package size for the data extraction.
Also note that changing the package size in the transaction SBIW
would imply a change for all the extractors. Instead, you could
follow the path in the bw system.
Infopackage (scheduler)    > Menu 'Scheduler'   > 'DataS. default data
transfer'   > maintain the value as 1500 or 1000(This value is variable)
The package size depends on the Resources available at the customer side
(The no of parallel processes that could be assigned =
1.5 times the no of CPU's available approx.)
Question 2 : On executing transaction RSA3 I get records but I find 0
records when I load data from BW request.(No Data Available)
Suggestion 2: First check if there are any entries in the table
CRMD_ORDER_INDEX.Only if there are entries in this table you can
extract records.
If this is not the case then,
It is possible that the user does not have sufficient
authorities for extraction of the relevant objects.
Additionally, please review and implement the following notes
615670
161570
150315
618953
If you are in the release 4.0 then
To do BW extraction with the user please see that the following
authorization object exists(display mode is enough):
CRM_ACT,CRM_OPP, CRM_LEAD, CRM_SAO, CRM_SEO, CRM_CO_SE,CRM_CO_SC
CRM_CO_SA, CRM_CON_SE, CRM_CMP, CRM_ORD_OP,CRM_ORD_LP,CRM_ORD_PR
CRM_ORD_OE, CRM_CO_PU, CRM_CO_PD, CRM_ORD_PO
(all these objects are linked to transaction crmd_order).
Question 3 : The Deltas for my data source are not extracted . What can I do?
Suggestion 3: Please check the following.
Please Check if the services have been generated in transaction GNRWB.
If they are not active(not marked 'X' before their names) then activate
the services following the steps here.
Go to transaction GNRWB
Select BUS_TRANS_MSG
Select (on the right, the services) : BWA_DELTA3, BWA_FILL, BWA_queue
Press Generate.
Also check for the following:
1. The delta should have been initialized successfully.
2. Confirm that all Bdocs of type BUS_TRANS_MSG
   are processed with success in SMW01.
3. If there are queues in SMQ1 with erroneous status then activate
   these queues.
   In Transaction SMQ1 if there are Queues existing with
   names beginning with CRM_BWAn (n is number) then
   activate these queues in the same transaction.
4.a)If required activate the datasource
    Go to transaction BWA5   > select the required datasource and
    activate.
4 b) The Delta may not be active ,activate the delta in BWA7 by
selecting the name of the datsource and pressing the candle icon for
'activate delta'.
5. In BW system
   Go to transaction RSA1   > modeling   > infosources   > select the
   infosource   > right mouse click on the selected
   infosource   > choose option replicate datasource
    Activate the infosource.
6. Go to the scheduler for the infosource   > select delta in the
    update >choose the option PSA only (in the Processing tab)
    > start immediately
Check the entry in the RSA7 in the OLTP(CRM system)
Question 4: How can I extract the fields, which are not provided in the standard data source extraction .
Suggestion 4: Follow the steps mentioned below.
1. Enhance Extract Structure with the required fields. (Create & include
   an append structure to the extract structure via transaction RSA6).
2.a) Release the fields of the append for usage. ( To do this, double
   click on the Datasource and remove the flags in the column 'Hide
   Field' for all fields of Append. )
2.b)If the new fields cannot be seen in the extract structure of
    the transaction BWA1 then change and save the datasource, and then
    activate it in RSA6.
3. Define your mappings in BADI (CRM_BWA_MFLOW) to fill these fields.
Goto SPRO .
Follow the path ->
SAP Implementation guide ->Implementation with other mySAP components ->
Data transfer to the Business Information Warehouse->
Settings for the application specific datasources (CRM)->
Settings for BW adapter->
Badi :BW adapter :Enhancement of datasources in messaging flow.
4. Replicate the new Datasource to BW.
5. Expand the Communication Structure in BW.
6. Maintain transfer Rules for the new Datasource.
7. Activate the trasfer rules and perform the upload.
Question 5: I am unable to extract user status correctly.What should I
do?
Suggestion 5 :Check the following notes
531875
616062
713458
700714
765281
Question 6 : What can I do when the activity/Opportunity/Complaint
reasons(Code,CodeGruppe,Katalogart) are not extracted.
Suggestion 6 :Check the following notes
481686
516820
603609
617411
711146
Question 7:Deleted opportunities are not reflected in BW.
Suggestion 7: Check the note 706327.
Question 8: How do you activate the metadata?
Suggestion 8:CRM BW adapter meta data has to be activated first before
it is available in the system. You can use Transaction BWA5 to copy the
meta data for selected DataSources. You can reach the transaction via
the IMG maintenance 'SAP Reference IMG -> Settings for SAP Business
Information Warehouse -> Activate BW Adapter Meta Data'. For more
information, see the documentation on the IMG activity 'Activate BW
Adapter Meta Data'. (Note 432485)
Question 9: I donot get any records for the delta upload of my attribute
datasource(s).What is to be done?
Suggestion 9: In case of attribute datasources, it is possible that the
entry for the GUID is missing in the table SMOXAFLD.
If , for example the datasource 0CRM_OPPT_ATTR is not giving deltas
then you can follow the steps:
1)If Delta process is active for the attribute datasource e.g.
     0CRM_OPPT_ATTR, then stop the delta process in the BW
     system
2) In the CRM system, Make the entry in the table SMOXAFLD
   for the datasource with the Key
   as 0CRM_OPPT_ATTR     GUID 3) Save the entry.Activate the datasource                           4) Check that the above entry is replicated in smoxafld_s also    after this.               5) Create a transport request manually for the following    object             R3TR   SMO4   0CRM_OPPT_ATTR
Question 10: What do the status BWSTONESYS0 , BWSTONEUSS0,BWSTTECSYS0 and various other BW status mean ?
Suggestion 10: The BW status are used to extract system and user defined
status.
The BW status are defined in the customization settings in SPRO.
Check for-> Status Concept for BP/Product/CRM objects
Here goto-> Process user status You will find the documentation attached here for the user status. Going inside the transaction you will find the status groups USS0, ZIOP,ZMOP etc. The names of the various BW status are derived from this For ex. BW + ST+ One + USS0 gives the name of the field BWSTONEUSS0 or BWST + ONE + ZMOP = BWSTONEZMOP (Master opportunity values) (which means BWST + (status group name) + status object group name) Double clicking on any of the object groups will take you to the values that these status can have . For ex. BWSTONEUSS0 in your system can have values E001 ,E002,E003,E007 which will be shown in RSA3 as BW status values 1,2,3,7, respectively.
Similarly we have Goto -> Process system status (in SPRO). Here you can get the values for the system status in exactly the same way as BWSTONESYS0(Lifecycle status) , BWSTTECSYS2 (Error) etc. In RSA3 you get the names as BW status, To know which corresponds to which status here,Gotothe record list in RSA3 . Here goto Settings - Layout -Current . Right click -> Press Show technical field names . You will be able to see the BW status names and will be able to adjust the layout accordingly.
Thank you,
DST

Looking suitable CRM data source for Marketing Plan & Campaign

Hi Experts,
I'm a BI guy & looking suitable CRM data source for Marketing Plan & Campaign.
and the related base tables from where it picks the data.
I saw two DS,
0CRM_MKTPL_CAUSAL                 Extraction of MDF Causal Data
0CRM_MKTPL_VO_TRANS               Vouchers Usage extraction
but not sure if it is correct one .
and also a DS 0CRM_SALES_ACT_I                  Activity Item
here business has created some test data for Market Plan & Campaign which i can see using Tcode crmd_order but could not able to see the same data in RSA3 from 0CRM_SALES_ACT_I .
Please hekp me.

got the solution!

Data extraction using ODS objects

Hello everybody,
I am trying to extract CRM data into SAP BW.
Found a standard ODS Object 0CRMBPKPI, which i think is relavent as i need to extract Business partner data from CRM.
Does anybody know the procedure how to extract data using this ODS object?
or exists any standard Infocube to extract Business partner data?
Thanks in advance.
Regards,
Mohan

Hi mohan!
have you cheked the saphelp on this perticulat ods.
http://help.sap.com/saphelp_nw04/helpdata/en/83/19bf78cb902e48bc9efc0a64e59907/frameset.htm
hope this helps.
with regards
ashwin

CRM- BI extraction

hi experts,
am working on Netweaver 2004s, CRM5 & BI7.0.
every day we used to do CRM - BI extraction.
now we are facing a problem.
when i click "manage" on datasource, it is asking for user id & password.
once i gave that, am able to proceed. again, after executing the infopackage, in the monitor, it is showing, zero records.
in sm59, it is showing production BI & CRM connections test ok.
kindly suggest me what to do? its very urgent & important.
jeeva

Hi Jeeva,
If you are viewing the source system's datasource from BW system then it'll ask for the User ID and Password, and in the monitor if you have 0 records check the dat in RSA3 in source system. Also some of the extractors of CRM doesn't support delta mechanism.It will extract in the init. load but from delta load it'll not load due to authorization issue. EX:- 0CRM_SRV_PROCESS_H
No data when extracting using 0CRM_SRV_PROCESS_H
Rgs,
I.R.K

Enhancment CRM data source

Hi,
I have enhanced CRM data source 0CRM_LEAD_H with "store"(which is customer master) as a Partner function with component type CRMT_ACTIVITY_PARTNER(Activity Partner) in Extract Structure.Now i need to write User Exit can any one help me out with fom which table and field i should take into ABAP code.When i see in the transanction CRMD_ORDER partner is coming from the STRUCTURE(not like in ECC which comes from VBPA, the same enhancement was done in ECC vbpa-knn1.).
Can any one help in coding.
Thanks in advance
Ram

you have to do the enhancment for the same.
it can be done using a badi def .
in sbiw tcode u can go to setting for appln specific datasource (CRM) and enhance the datasoure using a badi.
u can check the help there and proceed accordingly...
for getting the activity partner use FM CRM_ORDER_READ it works in the same fashin as tcode CRM_ORDER.
I hope this is clear if not let me know.

CRM - Data Extraction

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