CRM E-mail Router
I am using CRM 2011 and my E-mail router is not working. I have checked that I can login the crmuser and check the email there without a problem I have checked CRM router configuration and all seems corrrect. Whent I try to test the configuration it hangs
and I do not get any responds, I do not see "not responding" in task manager. If I key in incorrect password the then I get error msg.I changed the password on the CRMadmin user (installation user) and for the CRMrouter. Nothing
has been changed in CRM.
pls
adv
Erró
hi Erro,
why I asked is to check if email router machine account is added into the priv user group.
http://msdn.microsoft.com/en-us/library/hh550195(v=crm.6).aspx
regards
Jithesh
Similar Messages
-
E-mail router (On-premise) to CRM 2015 (On-line) connectivity issue
Hello Experts,
I was trying to configure e-mail router on my location environment (working on domain administrator credentials :)) to connect to CRM 2015 Online server (TRIAL version).
Unfortunately during "Load data" process ("Users, Queues and Forward Mailboxes" tab in E-mail Router Configuration Manager) I'm still getting "Access is denied" error.
"CRM Server address" I'm using is: “https://disco.crm.dynamics.com/orgname” ("orgname" is 100% correct, I've also tried "DEV" instead of "DISCO" address option) and "Access credentials"
specified are also correct (this is System Administrator user in my CRM organization).
I assume that the problem is somehow connected with user account, because when I’m trying to use some fake one (ex. "[email protected]") the error message is different ("GetAuthStateEx(), Request Status: ").
I was trying to use Fiddler to see problem source and I found that "Access denied" is return during accessing "https://disco.crm.dynamics.com/XrmServices/2011/Discovery.svc" URL.
Am I missing something? Should CRM account used by e-mail router have some additional permissions except "System administrator" role in CRM?
Any help will be really appreciated.
Kind regards,
PiotrI've checked unique organization name on developer resources page many times (this is very common reason of many problems with e-mail router deployments).
Actually I'm looking at this name right now and it is 100% correct (only lowercase letters, no "strange" characters :)).
Today - the error message looks a little different.
I've checked above mentioned web service address ( https://disco.crm.dynamics.com/XrmServices/2011/Discovery.svc ) in IE and there is no problem with accessing it.
I'm wondering should this error be somehow connected with fact that our CRM online organization is TRIAL version or that it is 7.0.1 version (our e-mail router is 7.0.0)?
Any other ideas?
Best regards,
PG -
We configured email router using Office 365 Exchange Online. Followed everything as mentioned in "http://blogs.msdn.com/b/niran_belliappa/archive/2014/04/10/installing-and-configuring-the-e-mail-router-for-exchange-online-and-crm-online.aspx".
Test access is also success. But when I tried to send email from CRM it is not working. The status is still in "Pending Send". Please suggest some solution if you aware of this issue.
Thanks,
NithyaThanks for the response. Link was useful. Now we are able to send mail only using the same account which we have used for Outgoing profile connection. Couldn't Identify what is the issue. PFB screenshots of the configured outgoing profile.
-
Outlook 2010 and 2013 are unable to connect but OWA (and mail routing) works fine
Hi-
Not sure why but this past Sunday (just after DST adjustment) outlook clients (using 2010 and 2013) were unable to connect to an Exchange 2013 server. OWA and mail routing (internal and external) is working fine. I've even tried on multiple machines
and all of them experience the same issue. On a new machine with a fresh version of outlook 2013 installed here is what happens:
Click on Outlook 2013
Click Next until the account setup is displayed.
Name and email is auto-populated
Established network connection is good
Searching for email address settings is good (once the self-signed exchange 2013 cert is accepted)
And then the logging onto the mail server fails. The first pop-up is:
The Connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action.
Clicking "OK" is followed up with a window with the Microsoft Exchange connection info.
It lists Microsoft Exchange server which is populated with: GUID@<domain suffix>
Mailbox which is populated with: =SMTP:<Valid Email address>
On the Exchange Server I have noticed that the Web Management Service (WMSVC) is stopped and will not start. Starting the service outputs:
EventID 7024
"The Web Management Service terminated with the following service-specific error: Unspecified error"
Not really helpful :)
Since this is only happening with Outlook on multiple clients I'm expecting something with Exchange or the ability for outlook to connect to exchange.
Thanks in advance!Hi
I know this is an old post, but I'm having a very similar issue. I have CU6 installed and all other client connectivity apart from internal Outlook connectivity is working fine. I have distributed the new Self-Signed Certificate and the tested to verify
the clients trust it. I have tried on multiple machine with multiple accounts and none of them connect.
I'm at the stage of reinstalling, but I would rather troubleshoot the problem, just in case ever hit the same wall in the future. I have run Test-OutlookConnectivity with the following output;
RunspaceId : 71f8d740-c499-4bbe-8baf-9cbb12566fb8
Server : PW-SC-01.companyname.local
MonitorIdentity : Outlook.Protocol\OutlookRpcDeepTestProbe\NEW2013
RequestId : 75641e34-aa49-4fce-aad7-181b56dd7b29
ExecutionStartTime : 10/11/2014 13:50:03
ExecutionEndTime : 10/11/2014 13:50:03
Error : Error 0x6ba (The RPC server is unavailable) from ClientAsyncCallState.CheckCompletion:
RpcAsyncCompleteCall
EEInfo: ComputerName: n/a
EEInfo: ProcessID: 14544
EEInfo: Generation Time: 2014-11-10 13:50:03.737
EEInfo: Generating component: 2
EEInfo: Status: 0x000006BA
EEInfo: Detection location: 1710
EEInfo: Flags: 0
EEInfo: NumberOfParameters: 1
EEInfo: prm[0]: Long val: 0 (0x00000000)
EEInfo: ComputerName: n/a
EEInfo: ProcessID: 14544
EEInfo: Generation Time: 2014-11-10 13:50:03.737
EEInfo: Generating component: 13
EEInfo: Status: 0x000006BA
EEInfo: Detection location: 1352
EEInfo: Flags: 0
EEInfo: NumberOfParameters: 1
EEInfo: prm[0]: Long val: -1073606646 (0xC002100A)
EEInfo: ComputerName: n/a
EEInfo: ProcessID: 14544
EEInfo: Generation Time: 2014-11-10 13:50:03.737
EEInfo: Generating component: 14
EEInfo: Status: 0xC002100A
EEInfo: Detection location: 1380
EEInfo: Flags: 0
EEInfo: NumberOfParameters: 2
EEInfo: prm[0]: Long val: 12175 (0x00002F8F)
EEInfo: prm[1]: Unicode string: /rpc/rpcproxy.dll?PW-SC-01.companyname.local:6001
EEInfo: ComputerName: n/a
EEInfo: ProcessID: 14544
EEInfo: Generation Time: 2014-11-10 13:50:03.737
EEInfo: Generating component: 14
EEInfo: Status: 0x00010000
EEInfo: Detection location: 1385
EEInfo: Flags: 0
EEInfo: NumberOfParameters: 2
EEInfo: prm[0]: Long val: 8 (0x00000008)
EEInfo: prm[1]: Binary Buffer: [48-1263-10248-1262-126-9632122164676121-3988104-118-11373-61-94
-111-112-98-1217048136942-12272-122-91311550483449324830638543192311910198979999101115115461121199
91111091091154699111461171074830231349524949485349505348484990231349574949485349505348484990483449
324830638543192311910198979999101115115461121199911110910911546991114611710748-12613448136942-1227
2-122-913111503-126115048-1261102-126110-22103-15-109-16-121-119-3121-4-106119-119-9369122-5779121
719-98-24-67-32918-98-236-19-10715326827-76102-61100108-12718-438331-37109-102-57-9942-11389-10374
-77-5-4-107109-11847342222-63-48-7468-17-1067033-56111-33-54-16-105-62-76-1282011-1664-12158-4915-
88-53-9-29-2994-49-54-5211-1364-212121-12396-127-353-396185117-681229-434246070-109818119-4858-128
-106-1279248-49110-44-81-121494199-118-17-106-71106828294-93-110-110-106-415084-127126-45-12331421
-61-2757-24-128-28-25111-52113121-56-98-5821527282-47255245104-111-55-1099747-115-11172-287-12526-
79-12430-119421360-107-6430-5410282-52-51-128533354-116672757-77-75-111-72-118-10114-84484825-40-1
8-70-24-9111-61-5391-8034125-12632-16-19-128112030-8-427523101-93-127-5348-127-5648146385291511-14
4325-9648-127-110638529174-127-11848-127-121-12623119101989799991011151154611211999111109109115469
911146117107-1262211211945115994548494611211999111109109115461081119997108-12626651171161116810511
59911111810111446808767111109109115461081119997108-12626651171161116810511599111118101114468087671
11109109115469911146117107-12613808767111109109115461081119997108-12613808767111109109115469911146
11710748196385293741248106843615573148126385291911-14248048136942-12272-122-913115503-12611081-930
6613-74953718-12745-14-25-94107-80-5-45-2231536-1728-12897-8587577-1252765-892896-83-10267-7926-20
-9841-1079-12-29-4315671111357-684036-40-5129-91-24-461066-12306-65-9118-89115191071-30-20-1067161
-83-91-74105-931649-48-96126-13-71-118-8967567-40-64-104-113-31-51-102357125100-50113-103-113123-9
873-627067-25-908-10131118125122-71-115-37-1850-1055851-31410-77-7312-36848124-26104-10711043-2048
-48-12666611759121127-2960-1571-9-95-98-1036911610-74221-32-25114-108749933-7147562114-3635-101-81
-1058-73108-61-78-128-116-715155112714-37-18-84-8331-2716-1174257-76-5-1598-15-12875-98-7329632178
-10714-123-6312212-1028359-56-76-683-873987-2120-845954-7617-71-57999828110], size=926
Exception : Microsoft.Exchange.Rpc.ServerUnavailableException: Error 0x6ba (The RPC server is unavailable)
from ClientAsyncCallState.CheckCompletion: RpcAsyncCompleteCall
EEInfo: ComputerName: n/a
EEInfo: ProcessID: 14544
EEInfo: Generation Time: 2014-11-10 13:50:03.737
EEInfo: Generating component: 2
EEInfo: Status: 0x000006BA
EEInfo: Detection location: 1710
EEInfo: Flags: 0
EEInfo: NumberOfParameters: 1
EEInfo: prm[0]: Long val: 0 (0x00000000)
EEInfo: ComputerName: n/a
EEInfo: ProcessID: 14544
EEInfo: Generation Time: 2014-11-10 13:50:03.737
EEInfo: Generating component: 13
EEInfo: Status: 0x000006BA
EEInfo: Detection location: 1352
EEInfo: Flags: 0
EEInfo: NumberOfParameters: 1
EEInfo: prm[0]: Long val: -1073606646 (0xC002100A)
EEInfo: ComputerName: n/a
EEInfo: ProcessID: 14544
EEInfo: Generation Time: 2014-11-10 13:50:03.737
EEInfo: Generating component: 14
EEInfo: Status: 0xC002100A
EEInfo: Detection location: 1380
EEInfo: Flags: 0
EEInfo: NumberOfParameters: 2
EEInfo: prm[0]: Long val: 12175 (0x00002F8F)
EEInfo: prm[1]: Unicode string: /rpc/rpcproxy.dll?PW-SC-01.companyname.local:6001
EEInfo: ComputerName: n/a
EEInfo: ProcessID: 14544
EEInfo: Generation Time: 2014-11-10 13:50:03.737
EEInfo: Generating component: 14
EEInfo: Status: 0x00010000
EEInfo: Detection location: 1385
EEInfo: Flags: 0
EEInfo: NumberOfParameters: 2
EEInfo: prm[0]: Long val: 8 (0x00000008)
EEInfo: prm[1]: Binary Buffer: [48-1263-10248-1262-126-9632122164676121-3988104-118-11373-61-94
-111-112-98-1217048136942-12272-122-91311550483449324830638543192311910198979999101115115461121199
91111091091154699111461171074830231349524949485349505348484990231349574949485349505348484990483449
324830638543192311910198979999101115115461121199911110910911546991114611710748-12613448136942-1227
2-122-913111503-126115048-1261102-126110-22103-15-109-16-121-119-3121-4-106119-119-9369122-5779121
719-98-24-67-32918-98-236-19-10715326827-76102-61100108-12718-438331-37109-102-57-9942-11389-10374
-77-5-4-107109-11847342222-63-48-7468-17-1067033-56111-33-54-16-105-62-76-1282011-1664-12158-4915-
88-53-9-29-2994-49-54-5211-1364-212121-12396-127-353-396185117-681229-434246070-109818119-4858-128
-106-1279248-49110-44-81-121494199-118-17-106-71106828294-93-110-110-106-415084-127126-45-12331421
-61-2757-24-128-28-25111-52113121-56-98-5821527282-47255245104-111-55-1099747-115-11172-287-12526-
79-12430-119421360-107-6430-5410282-52-51-128533354-116672757-77-75-111-72-118-10114-84484825-40-1
8-70-24-9111-61-5391-8034125-12632-16-19-128112030-8-427523101-93-127-5348-127-5648146385291511-14
4325-9648-127-110638529174-127-11848-127-121-12623119101989799991011151154611211999111109109115469
911146117107-1262211211945115994548494611211999111109109115461081119997108-12626651171161116810511
59911111810111446808767111109109115461081119997108-12626651171161116810511599111118101114468087671
11109109115469911146117107-12613808767111109109115461081119997108-12613808767111109109115469911146
11710748196385293741248106843615573148126385291911-14248048136942-12272-122-913115503-12611081-930
6613-74953718-12745-14-25-94107-80-5-45-2231536-1728-12897-8587577-1252765-892896-83-10267-7926-20
-9841-1079-12-29-4315671111357-684036-40-5129-91-24-461066-12306-65-9118-89115191071-30-20-1067161
-83-91-74105-931649-48-96126-13-71-118-8967567-40-64-104-113-31-51-102357125100-50113-103-113123-9
873-627067-25-908-10131118125122-71-115-37-1850-1055851-31410-77-7312-36848124-26104-10711043-2048
-48-12666611759121127-2960-1571-9-95-98-1036911610-74221-32-25114-108749933-7147562114-3635-101-81
-1058-73108-61-78-128-116-715155112714-37-18-84-8331-2716-1174257-76-5-1598-15-12875-98-7329632178
-10714-123-6312212-1028359-56-76-683-873987-2120-845954-7617-71-57999828110], size=926
at Microsoft.Exchange.Rpc.ClientAsyncCallState.CheckCompletion()
at Microsoft.Exchange.Rpc.ExchangeClient.ClientAsyncCallState_Connect.End(IntPtr&
contextHandle, TimeSpan& pollsMax, Int32& retryCount, TimeSpan& retryDelay, String& dn
PoisonedCount : 0
ExecutionId : 63105129
SampleValue : 33.5194
ExecutionContext : Mailbox logon verification
EMSMDB.Connect()
Task produced output:
- TaskStarted = 10/11/2014 13:50:03
- TaskFinished = 10/11/2014 13:50:03
- Exception = Microsoft.Exchange.Rpc.ServerUnavailableException: Error 0x6ba (The RPC
server is unavailable) from ClientAsyncCallState.CheckCompletion: RpcAsyncCompleteCall
EEInfo: ComputerName: n/a
EEInfo: ProcessID: 14544
EEInfo: Generation Time: 2014-11-10 13:50:03.737
EEInfo: Generating component: 2
EEInfo: Status: 0x000006BA
EEInfo: Detection location: 1710
EEInfo: Flags: 0
EEInfo: NumberOfParameters: 1
EEInfo: prm[0]: Long val: 0 (0x00000000)
EEInfo: ComputerName: n/a
EEInfo: ProcessID: 14544
EEInfo: Generation Time: 2014-11-10 13:50:03.737
EEInfo: Generating component: 13
EEInfo: Status: 0x000006BA
EEInfo: Detection location: 1352
EEInfo: Flags: 0
EEInfo: NumberOfParameters: 1
EEInfo: prm[0]: Long val: -1073606646 (0xC002100A)
EEInfo: ComputerName: n/a
EEInfo: ProcessID: 14544
EEInfo: Generation Time: 2014-11-10 13:50:03.737
EEInfo: Generating component: 14
EEInfo: Status: 0xC002100A
EEInfo: Detection location: 1380
EEInfo: Flags: 0
EEInfo: NumberOfParameters: 2
EEInfo: prm[0]: Long val: 12175 (0x00002F8F)
EEInfo: prm[1]: Unicode string: /rpc/rpcproxy.dll?PW-SC-01.companyname.local:6001
EEInfo: ComputerName: n/a
EEInfo: ProcessID: 14544
EEInfo: Generation Time: 2014-11-10 13:50:03.737
EEInfo: Generating component: 14
EEInfo: Status: 0x00010000
EEInfo: Detection location: 1385
EEInfo: Flags: 0
EEInfo: NumberOfParameters: 2
EEInfo: prm[0]: Long val: 8 (0x00000008)
EEInfo: prm[1]: Binary Buffer: [48-1263-10248-1262-126-9632122164676121-3988104-118-11373-61-94
-111-112-98-1217048136942-12272-122-91311550483449324830638543192311910198979999101115115461121199
91111091091154699111461171074830231349524949485349505348484990231349574949485349505348484990483449
324830638543192311910198979999101115115461121199911110910911546991114611710748-12613448136942-1227
2-122-913111503-126115048-1261102-126110-22103-15-109-16-121-119-3121-4-106119-119-9369122-5779121
719-98-24-67-32918-98-236-19-10715326827-76102-61100108-12718-438331-37109-102-57-9942-11389-10374
-77-5-4-107109-11847342222-63-48-7468-17-1067033-56111-33-54-16-105-62-76-1282011-1664-12158-4915-
88-53-9-29-2994-49-54-5211-1364-212121-12396-127-353-396185117-681229-434246070-109818119-4858-128
-106-1279248-49110-44-81-121494199-118-17-106-71106828294-93-110-110-106-415084-127126-45-12331421
-61-2757-24-128-28-25111-52113121-56-98-5821527282-47255245104-111-55-1099747-115-11172-287-12526-
79-12430-119421360-107-6430-5410282-52-51-128533354-116672757-77-75-111-72-118-10114-84484825-40-1
8-70-24-9111-61-5391-8034125-12632-16-19-128112030-8-427523101-93-127-5348-127-5648146385291511-14
4325-9648-127-110638529174-127-11848-127-121-12623119101989799991011151154611211999111109109115469
911146117107-1262211211945115994548494611211999111109109115461081119997108-12626651171161116810511
59911111810111446808767111109109115461081119997108-12626651171161116810511599111118101114468087671
11109109115469911146117107-12613808767111109109115461081119997108-12613808767111109109115469911146
11710748196385293741248106843615573148126385291911-14248048136942-12272-122-913115503-12611081-930
6613-74953718-12745-14-25-94107-80-5-45-2231536-1728-12897-8587577-1252765-892896-83-10267-7926-20
-9841-1079-12-29-4315671111357-684036-40-5129-91-24-461066-12306-65-9118-89115191071-30-20-1067161
-83-91-74105-931649-48-96126-13-71-118-8967567-40-64-104-113-31-51-102357125100-50113-103-113123-9
873-627067-25-908-10131118125122-71-115-37-1850-1055851-31410-77-7312-36848124-26104-10711043-2048
-48-12666611759121127-2960-1571-9-95-98-1036911610-74221-32-25114-108749933-7147562114-3635-101-81
-1058-73108-61-78-128-116-715155112714-37-18-84-8331-2716-1174257-76-5-1598-15-12875-98-7329632178
-10714-123-6312212-1028359-56-76-683-873987-2120-845954-7617-71-57999828110], size=926
at Microsoft.Exchange.Rpc.ClientAsy
FailureContext :
ExtensionXml :
ResultType : Failed
RetryCount : 0
ResultName : 75641e34aa494fceaad7181b56dd7b29-OutlookRpcDeepTestProbe/NEW2013
IsNotified : False
ResultId : 1748063
ServiceName : InvokeNow
StateAttribute1 : Momt
StateAttribute2 : UnknownIssue
StateAttribute3 : PW-SC-01.companyname.local
StateAttribute4 : Unknown
StateAttribute5 : {C54AD38D-1E00-4F53-ABAE-26518C3FF82F}
StateAttribute6 : 0
StateAttribute7 : 0
StateAttribute8 : 0
StateAttribute9 : 0
StateAttribute10 : 0
StateAttribute11 : Momt
StateAttribute12 :
StateAttribute13 : VgEAVAdXaW5kb3dzQwBBCEtlcmJlcm9zTA9QV0NPTU1TXG5hdGhhbmhVLlMtMS01LTIxLTIwNTc0OTEwMzItMzE4NDA2NDk3OC
0xNTQ2MTE0ODM1LTI2MzJHHQAAAAcAAAAtUy0xLTUtMjEtMjA1NzQ5MTAzMi0zMTg0MDY0OTc4LTE1NDYxMTQ4MzUtNTEzBwAA
AAdTLTEtMS0wBwAAAAdTLTEtNS0yBwAAAAhTLTEtNS0xMQcAAAAIUy0xLTUtMTUHAADAE1MtMS01LTUtMC0zNDc3ODcxMTMHAA
AALlMtMS01LTIxLTIwNTc0OTEwMzItMzE4NDA2NDk3OC0xNTQ2MTE0ODM1LTQxODcHAAAALVMtMS01LTIxLTIwNTc0OTEwMzIt
MzE4NDA2NDk3OC0xNTQ2MTE0ODM1LTUxMgcAAAAuUy0xLTUtMjEtMjA1NzQ5MTAzMi0zMTg0MDY0OTc4LTE1NDYxMTQ4MzUtND
E3NAcAAAAuUy0xLTUtMjEtMjA1NzQ5MTAzMi0zMTg0MDY0OTc4LTE1NDYxMTQ4MzUtMzU3MAcAAAAuUy0xLTUtMjEtMjA1NzQ5
MTAzMi0zMTg0MDY0OTc4LTE1NDYxMTQ4MzUtNDEyMgcAAAAuUy0xLTUtMjEtMjA1NzQ5MTAzMi0zMTg0MDY0OTc4LTE1NDYxMT
Q4MzUtMTE2NAcAAAAuUy0xLTUtMjEtMjA1NzQ5MTAzMi0zMTg0MDY0OTc4LTE1NDYxMTQ4MzUtMTE0MQcAAAAuUy0xLTUtMjEt
MjA1NzQ5MTAzMi0zMTg0MDY0OTc4LTE1NDYxMTQ4MzUtNDE1MwcAAAAuUy0xLTUtMjEtMjA1NzQ5MTAzMi0zMTg0MDY0OTc4LT
E1NDYxMTQ4MzUtNDE0NQcAAAAtUy0xLTUtMjEtMjA1NzQ5MTAzMi0zMTg0MDY0OTc4LTE1NDYxMTQ4MzUtNTE4BwAAAC5TLTEt
NS0yMS0yMDU3NDkxMDMyLTMxODQwNjQ5NzgtMTU0NjEx
StateAttribute14 :
StateAttribute15 :
StateAttribute16 : 0
StateAttribute17 : 0
StateAttribute18 : 0
StateAttribute19 : 0
StateAttribute20 : 0
StateAttribute21 : /o=companyname/ou=first administrative group/cn=Recipients/cn=NathanH
StateAttribute22 : EMSMDB.Connect()
StateAttribute23 : https://pw-sc-01.companyname.local:444/rpc/rpcproxy.dll?PW-SC-01.companyname.local:6001
StateAttribute24 : Negotiate
StateAttribute25 : [33]10/11/2014 13:50:03 [FAILED!] EMSMDB.Connect();
Identity : fcd6159dd8fe42aebf10100cc4934356
IsValid : True
ObjectState : New -
External mail routing not working both inbound and outbound
Hello there,
I installed AD 2008 R2 including the Exchange 2010 in my lab. I also use the DNS on the same server. I am able to send emails internally via OWA with other users, but I cannot send email externally nor receive one. When I tried to send email from my external
account it says no MX or A record, but when I use the nslookup tool it finds the mx record. I have my send connectors ok and also I created accepted domain. the smtp domain I am using is corp.contoso.net. I am new to Exchange and configuring mail routing.
I am sure I probably just mis-configured the server. I also use the mxtool and of course it did say no mx or A record exists. Any ideas that you can toss around is greatly appreciated please.
thanks
Lotusmail1
Franz GarciaDo you have A record and MX record created in your external DNS?
Without MX record you won't be able to receive external emails.
Make sure "Anonymous Users" ticked in the default receive connector properties.
Check this
If send connector created please make sure it has internet and tick "use the external dns lookup settings on the transport server" and add external DNS IP in your transport server properties using this command .
Set-TransportServer Hub01 -ExternalDNSAdapterEnabled $false -ExternalDNSServers {192.168.1.1, 192.168.1.2}
Check this for details
MAS -
Can CRM 2011 email router process digitally signed emails?
Hi there,
Please can you tell em is the CRM 2011 email router is able to process digitally signed emails, as our just seems to ignore them.
Its annoying as you can track the email manually, but not through the email router at the moment.
Many thanks
Stuart
StuartHi Bartosz,
Can i ask if you ever found a way forward with this...?
I think i have a similar issue with signed emails not being processed.
Many thanks
Stuart
Stuart -
Can CRM 2015 Online use the CRM 2013 Email Router?
We are trying to plan our upgrade to CRM 2015 Online from CRM 2013 Online. We currently use the CRM 2013 Email Router and want to know if we need to upgrade the email router immediately after the CRM server is upgraded or if we could wait a short period
of time. I searched but could not find any information on the Email Router compatibility. Does anyone have any information?Why are you using the email router if your Exchange Server is also Online? Dynamics CRM Online has Server Sync built in so it will directly communicate to Exchange Online. Much better solution than rolling up an email Router.
Also, if you don't have access to the Exchange server, I' doubt there's much you can do, since you don't have all the tools you need to troubleshoot the issue.
The postings on this site are solely my own and do not represent or constitute Hitachi Solutions' positions, views, strategies or opinions. -
Inter site mail routing on AD site Link issue
Hi All,
1, we are facing issue between mail routing between two AD site normal mail routed via AD site Link but when put an attachment it stuck in to site queue.
we have two AD site Site "A" has exchange 2007 SP-3 and Site "B" has exchange 2010 SP-3.
2, when we are migrating 2007 user's mailbox 2010 after mailbox migration user get a popup " Administrator has made some changes ......................." after this when user restart his outlook client user can not connected as his mail server
settings are still older.
this is working properly for sites having Exchange, rest 2 sites not having any exchange, there we are getting this issue.
Please help.......
Thank You
Vinod
Vinod Kumar DhimanHi Vinod,
Thank you for your question.
We could run the following command to check if the issue persist:
Set-SendConnector –Identity <SendConnectorname> -IgnoreStartTLS $false
You could also send NDR to [email protected] for our troubleshooting.
Ans:- between AD site mail rout via AD site Link and i have checked the size limit is "Unlimited"..
Did you mean you have checked the limited of send connector?
There are following limitation on Exchange server, we could check it by command:
Global/Organizational Limit: Get-TransportConfig
Send Connector: Get-SendConnector <send connector name>
Receive Connector: Get-ReceivConnector<receive connector name>
Active Directory SiteLink Limit:( you have check)
Server Limits(transport rule: 15M in this case)
User Level Limits: Get-Mailbox “User Name” | Format-Table Name,*Max*
If there are any questions regarding this issue, please be free to let me know.
Best Regard,
Jim
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Jim Xu
TechNet Community Support -
CRM 2015 Online, E-mail router performs so slow
Hi,
We are testing staging CRM 2015 Online. Email router for 2015 is installed in an online Windows 2012 server. We set Polling Period(seconds) 60 in Email Router Configuration Manager. However, when I send an e-mail, it takes
more than 20 minutes for the e-mail to arrive in my Gmail Inbox. Checking System Jobs and views regarding sent e-mail, all indicates that the e-mail was sent instantly. What shall I do to improve the Email Router performance? Thanks.Why are you using the email router if your Exchange Server is also Online? Dynamics CRM Online has Server Sync built in so it will directly communicate to Exchange Online. Much better solution than rolling up an email Router.
Also, if you don't have access to the Exchange server, I' doubt there's much you can do, since you don't have all the tools you need to troubleshoot the issue.
The postings on this site are solely my own and do not represent or constitute Hitachi Solutions' positions, views, strategies or opinions. -
Inbound mail routing based on LDAP attribute mailsystem
Hi gents and ladies,
i have a small question ...
is it possible to route an email to a recipient based on an LDAP attribute like mailsystem or ldap attribute domain ?
We have an infrastructure with domino and Xchange. All users have a - so called - maindomain.net SMTP Address.
Is it possible to manage such routing via mail policies or message filters ?
Or is it just easy to realize this jjust with SMTP routing list ? e.g. maindomain.net gets an entry in SMTP routing pointing to the domino gateway ... if no delivery is possible the default gateway (Xchange gateway) would be used instead ?
Thanks in advance for your help and hints.Hello HPGroh2013,
I think I answered your question in the previous entry, at least it looks the same to me.
Regards,
Andreas -
CCOD E-mail routing and creation of SR
I am trying to find out if there is a process or a workflow that would allow for an e-mail that has been routed to the communications tab to have an SR created via workflow or some other method.
Erik, I believe would require a web service program accomplish this functionality.
-
Internal Mail Routing Between HUB servers Is Not Working Correctly
Howdy, Been scratching my head on this one for a while.
First off, running Exchange 2010 Sp3 RU5 across the board.
I have attached a diagram of our environment for visual aid. Please take a look as it makes more sense.
I have drawn the correct mail flow in black and what is happening in red.
Forest A Site A, has a dedicated edge, dedicated Hub and dedicated CAS
Forest A Site A child domain 1, has a multi-roled MBX,HUB,CAS
Forest A Site B child domain 2, has a multi-roled MBX,HUB,CAS
Forest B Site C, has a multi-roled MBX,HUB,CAS
Mail flows TO child domain 2 just fine, but outgoing mail from that same domain keeps routing through HUB in child domain 1 instead of HUB in forest root domain.
The send connector for the organization in Forest A is configured to only send through the dedicated HUB server in Forest A. The Receive connector in Forest A's HUB is also configured correctly. But no matter what i do, mail outgoing from child domain
2 continues to flow to child domain 1 instead of through the dedicated HUB server.
Mail needs to flow so for now i added the HUB in child domain 1 as a source server in the organization's send connector and set up the receive connector in child domain 1 to allow a work around for now.
I think this is an issue in the routing group connector but its just a guess. Any ideas?Hi,
Active Directory IP site links costs are based on relative network speed compared to all network connections in the WAN and are designed to produce a reliable and efficient replication topology. Therefore, in most cases, the existing IP site link costs should
work well for Exchange 2010 message routing. However, if after documenting the existing Active Directory site and IP site link topology, you verify that the Active Directory IP site link costs and traffic flow patterns aren't optimal for Exchange 2010, you
can make adjustments to the costs evaluated by Exchange.
You can use the Set-AdSiteLink cmdlet to assign an Exchange-specific cost to an Active Directory IP site link.
More details refer to the following articles:
Controlling IP Site Link Costs
Set-AdSiteLink
Hope this helps!
Thanks.
Niko Cheng
TechNet Community Support -
SAP CRM E-Mailing with MS Outlook 2007
Hi everyone,
I just came to know that some people have trouble with E-Mail and MS Outlook 2007. Things have changed a little in the MS Office World and so the One-to-One E-Mail integration will not continue to work without a little change to your MS Outlook 2007 Installation.
Please have a look at this post to make you aware of the changes needed.
/people/martin.dauer/blog/2009/09/21/sap-crm-and-microsoft-outlook-2007
Please post to the group here if you still have trouble
All the best
MartinHI Arno,
I asked our CRM guys but because we are doing workforce management and that required server based integration..
Do you have any idea for that ? -
Hello,
I am sending an e-mail via Outlook and I do not see the CRM-Client, you hear a REFRESH the environment, I
need to climb any note?
An important detail in this production running.
Thank
Rafael FassoliHi Arden,
thanks, however, as much as I know (a second thread is pending on SDN) ERMS only supports the IC inbox. As mentioned I'd like to use a business role of another type, e.g. SALESPRO. Furthermore, it's about the ability to reply directly in the UI, ERMS seems to be the tool "behind" the UI, means, dispatch the mails, create workflow items, ...
Regards
Wolfgang -
Exchange Incoming Mail Routing
Hi,
I want to test a scenario where currently I have 4 Physical Exchange 2010 servers (3 are in a DAG). They all have their own external IP addresses and can all receive and send mail. I would like to test the scenario where Only 1 of the servers is receiving
the mail although the "internet" can send to any of the 4, therefore I assume this is a network routing style issue, however is there anything in Exchange where I can send incoming mail to 1 server before it hits one of the other 3? Currently it
would appear any of the 4 receive mail at any time and it's all a little random.
I would be happy to keep outgoing as it is for the time being.
Background Info: I inherited a very patchy/ broken 2007-2010 upgrade 2 years ago and am just starting to sort out the minor irritations e.g. spam, certificate warnings and backups!
Thank You for any advice you can give.
regards,
Jonathan WardYou could always try the telnet method. The e-mail doesn't have to come from outside your organization for you to test this, all you need is the ability to establish a SMTP session and complete a single transaction.
Try something like this:
==================
telnet <ip-address-of-server-1> 25
helo
mail from:<[email protected]>
rcpt to:<[email protected]>
data
from: [email protected]
to: [email protected]
subject: blah blah blah
Leave a blank line after the subject
quit
=====================
Or you can just drop a correctly formatted text file (with a ".eml" extension) into the pickup directory on any one of the machines.
--- Rich Matheisen MCSE&I, Exchange MVP
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