CRM integration

This doubt is related to calling sap ABAP object methods from JCO libraries. In CRM we have object called "CL_CRM_DOCUMENTS" and it has many methods(for eg: LINK_PLM).
My question is which function module this object method can call from JCO libraries.

This is locked as this post is definitely a duplicate of:
Re: bapis to upload & download documents in the CRM
Please don't create new user id's to ask the same question or it will be reported.
Thank you,
Stephen
CRM Forum Moderator

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Sharepoint 2013 Online - error while setting up CRM integration

Hi,
we use Dynamics CRM 2011 on-premise and Sharepoint 2013 online and since last week CRM integration with Sharepoint stopped working. When I want to set up "Document Management Settings" in CRM administration I got an error
"An error occured while loading the page. The url may not have been mapped in the Sharepoint server. Ask your system administrator to check the Configure alternate access mappings settings in Sharepoint central administration."
But we use Sharepoint online, so I can't configure it.
I think it is common issue after some Sharepoint update in last month, because I tested 2 instances of Sharepoint online with 4 instances of CRM on-premise (3 different versions of CRM 2011 and one last updated CRM 2013).

Hi ,
According to your description, my understanding is that you encountered the error "An error occurred while loading the page. The URL may not have been mapped in the SharePoint server. Ask your system administrator
to check the Configure alternate access mappings settings in SharePoint central administration" when you want to set up "Document Management Settings" in CRM administration.
For your issue, please re-install the Microsoft Dynamics CRM 2011 List Component for Microsoft SharePoint Server 2010 and Microsoft SharePoint Server 2013:
http://www.microsoft.com/en-us/download/details.aspx?id=5283
Also you can follow the thread:
http://social.microsoft.com/Forums/en-US/2430e529-1eaa-43c6-8958-f109abe86270/crm-2011-documents-on-sharepoint-online-an-error-occurred-while-loading-the-page?forum=crm
Best Regards,
Eric
Eric Tao
TechNet Community Support

FI-CRM Integration Study Material Needed

Dear Gurus,
FI-CRM Integration material is needed.
Thanks.

Pooja,
Your best bets are the following:
Purchase the OKP materials for SAP CRM
http://service.sap.com/okp
Buy the SAP Press books on SAP CRM
http://www.sap-press.de (international) http://www.sap-press.com (united states)
Get a subscription to the CRM Expert Online
http://www.crmexpertonline.com
Read the entire CRM wiki for more ideas:
https://www.sdn.sap.com/irj/scn/wiki?path=/display/crm/home
I'm going to lock this thread as it will normally turn into a thread of e-mail distribution of documents after several posts. However the areas I gave you should provide enough starting points for CRM knowledge.
Thank you,
Stephen
CRM Forum Moderator

Help on XI to BW and CRM integration

Hi
How to to integration between SAP XI to BW,CRM integration ?
Is it same as ERP or Any differences ?
Can any one provide me links on this ?
regards
Rakesh

Hi
XI to CRM integration in detail
SAP CRM Integration with XI (To Cross Applications)
1)     Usually these kind of scenarios are SOAP - IDOC scenarios. The Webservice is used in EP that triggers the scenario. As usual standard IDOCs for CRM is used in the receiver side. There is also predefined XI content available for CRM integration and this is biggest advantage.
2)     If your integration policy is to make all integrations go thorugh XI and for all known advantages of XI i.e. central monitoring of integration data, loose coupling, you should go for XI. Else your webdynpro screens can always make use of CRM functionality exposed as webservices as model directly.
3)     CRM uses Bdocs to communicate. But if you want to test, then you can go for either Idocs (create a custom idoc) or you can create a RFC and you can test it. Then it is normal Idoc/RFC->XI scenario or vice versa
4)     There are multiple ways of integrating a CRM system with XI. You have to remember that your ultimate aim is to call the ABAP proxy method, passing the data as a parameter. This can usually be the last thing you call in another method or function module that first collates the data and packages it into the structure required by the proxy method.
5)     CRM has something called 'actions' that can be triggered on certain events. These actions then call a function module that gets processed. Another route I have used is to have a batch job running periodically that runs a program. This program calls the proxy method.
Web Application (Webservice)=========è XI ========è IDOC SAP CRM
Web Application (Webservice)=========è XI ========è BAPI SAP CRM
Web Application (Webservice)=========è XI ========è ABAP Proxies SAP CRM
Web Application (Webservice)=========è XI ========è RFC calls to SAP CRM
Note:
If the volume of data is huge. Then go for idoc, as there might be standard idoc and if the volume of the data is not huge then go for BAPI.Go for a proxy only when if standard Idoc's or BAPI's are not available otherwise you are re-coding the existing things.
As CLAUS suggested try using BPCRM, as I believe they would have included creating sales order as it is very fundamental proceess of CRM products.
If you don't want to do any coding, then you will have to go for IDOCs/ BAPI. In this case all you have to do is the configuraion.
However, when you use Proxies, there will be a little coding required for calling the proxy. Its not much though. However, Proxies should get you better performance as they bypass the adapter engine.
In this case, as everything is standard, I would probably go by IDOC's.
You need to write client and server proxies.
Instead of coding for proxy if the Idoc is standard option.go for idoc tunnelling. As both your systems are SAP.That is the options the best.
i hope this will answer your question
regards
--- prasad

ERP-CRM-Integration based on business partner concept in ERP

Hi all,
can someone give me a hint if and how I can integrate the ERP business partner with CRM (we are using CRM7.0) business partner. Actually I have done ERP-CRM-Integration very often before but in former times clients were always using the customer and/or vendor master which was up and downloaded to CRM business partner. In my actual case the customer is using in ERP (ECC6.0 EHP4) also the business partner concept (groupings, roles, etc.). Since pide mapping is based on customer or vedor master (account groups, classification, etc.) and I do not find any documentation I am not sure if and how I can exchange BPs and if it is possible what I have to do for it.
Maybe I can use the object BUPA_MAIN, etc... but how is the logic, is it a prerequisite that groupings are identical, but what about number ranges, etc???
As you see I do not have a clou. Please advise.
Thanks a lot
Michael
Edited by: Michael Gfroerer on Feb 18, 2010 1:05 AM
Edited by: Michael Gfroerer on Feb 18, 2010 1:07 AM

Hi Michael,
This Link will help you get required info.
[Master Data Replication|http://help.sap.com/bp_crm70/BBLibrary/HTML/C03_EN_DE.htm]
Hope it helps.
Regards,
Rahul
Edited by: Rahul Singh on Feb 19, 2010 3:33 PM

BW CRM Integration

Hi All,
Please let me know if anybody is having any document related to BW-CRM Integration.
Thanks a lot.
Regards,
Sanjay

Hi guys,
the only doc I found on line is the following:
https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/documents/a1-8-4/bw and data mining with sap analytical crm - an overview
related to the data mining function with BW and CRM.
On help.sap.com Documentation->SAP NetWeaver->SAP Business Info. Warehouse (=<3.3)->(choose your release)->Business Content->Customer Relationship Management you can find all the info related to the business content...
Finally, go to www.service.sap.com/bw ->SAP BW Business Content->SAP Customer Relationship Management...
Hope it helps (and, Sanjay, please don't forget to assign some points by clickin'on the yellow star to the contribution that helped you..it's a way to say thanks!!!)
Bye,
Roberto

BW-CRM integration material - Amit Mishra

Hi Amit,
Please send me the BW-CRM integration documents to my email [email protected]
Will reward points.
Thanks in advance
Sanju

Hi
Please send me the BW-CRM integration documents to my email [email protected]
Will reward points.
Thanks in advance
Sanju

CRM integration problems

Hi,
I've successfully established an SSO with my CRM system from the portal. I've implemented the business package for including the channel management functions as well. I'm able to access some iviews as well. But sometimes I get an error http://<server>:<port>/sap/bsp/sap/crm_bsp_frame/mainDH.do not found or http://<server>:<port>/sap/bsp/sap/crm_bsp_frame/entry.do not found. Please guide me on how to progress further.
Thanks in advance,
Pinac

Hi Pinac,
I'm integrating CRM Web UI with Portals.I'm having problem in configuring SSO with the CRM system.While checking the connection in the portal in"Connection Tests" it is saying that SSO is not configured properly.So whenever I'm clicking on the tab for my CRM roles it is asking me user name & password.
I've already configured the BW & our ECC systems integration with the portals where I followed the same steps for configuring the SSO & they are working pretty fine.
For CRM integration I've followed the steps mentioned in the SAP Library help for CRM integration with portals but it is not working.I've followed the SSO best practice doc for its configuration but in vain.
I think there might something else I need to do for CRM.Kindly suggest.
My requirement is very urgent.Your quick reply will definitely be rewarded.
Regards.

SAP CRM Integration with lotus notes & blackberry (Mobile application) ?

Dear Experts,
Can any one pls explain me rough step in SAP CRM Integration with lotus notes & blackberry (Mobile application) ! I dont want detailed steps but pls explain me some important steps for this integration. Also pls tell me which standard SAP document i hve to refer for it !
As i am totally new to such integraion. pls help me out of this !!!! Helpful answer will be rewarded with full points.
Regards,
Amol Tambe.

Hi Amol Tambe,
Please refer the following SDN threads to find more information about SAP CRM and Lotus notes integration:
Re: Integration of SAP CRM 7.0 with Lotus
Re: Need the connectivity between CRM and Lotus Notes.
However, the above discussion is for CRM online and Lotus notes integration.
Hope this helps!
Regards,
Chethan
Edited by: Chethan Kumar C M on Sep 27, 2009 9:41 AM

DPS CRM Integration

Hi guys,
Anywhere we may get more info on the DPS CRM integration please? We need to evaluate Cegedim CRM integration. It uses the OneKey Web Authentication instead of OAuth 2.0, that is mentioned in the article:
Integrating DPS with CRM systems such as Salesforce.com | Adobe Developer Connection
Anyone can help/give us some directions?
Thank you,
Gennady

Hi Gennady,
I would like to know if you have succeed in this integration or if you have any informations about it ?
Thank you
Roland

IS-U/CRM Integration : Technical Masterdata

Dear CRM gurus,
I'm new to I-SU and have been assigned to the CRM Middleware team to perform a demo on the I-SU/CRM integration, particularly on the replication of Technical Masterdata between both the systems. I am currently drafting a project plan and documentations before starting the configuration and demo for the proof of concept.
I would highly appreciate if the gurus here could provide a step by step guide, or any reference documentation on how to setup the CRM Middleware and perform the initial and delta loading for all the IS-U technical masterdata. I have some information from the SAP cookbooks and help, but i would highly appreciate if anyone of you who had worked on CRM Middleware or IS-U project before, to provide assistance to me on these areas.
Thank you. Points will be rewarded!

Chi,
I ran thru this link

http://help.sap.com/saphelp_utilities472/helpdata/en/c6/4dce68eafc11d18a030000e829fbbd/frameset.htm 
and in the bottom of the page found the following:
Cross-Industry Solutions
In addition, you can make use of the following cross-industry solutions:
SAP Business Information Warehouse for the utilities industry
You can find this documentation via the SAP HelpPortal (http://help.sap.com).
 SAP Customer Relationship Management for the utilities industry.
You can find this documentation in the SAP Solution Manager. 
SAP Enterprise Portals for the utilities industry.
You can find this information via the the iView Studio (www.iviewstudio.com).
Do you have access to solution manager. If so may be you could explore it.

ECC CRM Integration Guidelines

Hi,
Could you please help me with ECC CRM Integration/ Replication steps.
We are on ECC6.0 and CRM5.0 systems.
Points will be awarded.
Prachi Shah

Hi Prachi,
The replication guide for CRM and ECC can be found at the following link
http://help.sap.com/bp_crmv250/CRM_DE/index.htm
The docs are
1. B09: CRM Customizing Replication
2. C03: CRM Master and Transaction Data Replication
The docs for connectivity are
1. B01: CRM Generation
2. C71: CRM Connectivity
Hope this would help.
Regards,
Rekha Dadwal
You gain a point for every point that you reward. So reward helpful answers generously

Security settings for CRM Integration with SharePoint

I have successfully integrated CRM 2015 and SharePoint 2013, both on-premise. I can see the SharePoint iframe on my CRM.
Next, is to set up the security. Only users with access to CRM record can access the respective SharePoint folders.
After I set up the security in SharePoint, i.e, by only giving permission to the specific folder and not the root site's Visitors group, the iframe on CRM side displays an error. It seems that the iframe is trying to access the root URL first, to which the
users don't have access, hence the error.
Am I missing something or is it not possible? Little explanation is given on MSDN about the security settings.
Another question, is there any plan for Microsoft to support server based integration for on-premise version?

crm does not give the rights through to sharepoint. u have the option to open sharepoint external with list component where you must take away the sharepoint rights and for us never a usefull option. We created custom application internal and did not published
sharepoint, we programmed so that documents are visible in iframe via a IIS website and looks to the logged-in user´s and only the documents are visible which belongs to his security role. its a lot of work but we found that it is also faster then the list
component.
gruss Daniel Ovadia MBSS - Microsoft Dynamics CRM MCNPS

C4C to CRM integration using HCI Certificate-based Authentication - 403 Forbidden

Hi Experts,
In reference from the discussion in this link (Quick Guide on using Certificates for Integrating C4C and ECC using HCI), we need suggestions on why we're getting 403-Forbidden error, what steps did we miss for our communication from C4C to CRM using HCI.
We already imported the necessary certificates in the iFlows/SSL Server/Client PSEs signed by Entrust (which is one of the supported CAs and our communication from CRM to C4C certificate-based authentication configuration is working fine) for HCI. We also mapped the HCI client certificate to the CRM user that we created (CODINTEG). Service IDOC is also registered and activated (SICF and SRTIDOC).
Below are the roles assigned to the user CODINTEG, and the mapping of HCI client certificate in SM30 and also the certificates imported in our SSL Server PSE. Just a note that we're not using SAP webdispatcher as a reverse proxy here for our C4C to CRM connection.
Thanks in advance.
Regards,
Rajiv

Hello Rajiv,
for test purpose and for eliminating error reasosns caused by user authorization rights you could assign first SAP_ALL to your communication user. If this works, you should reduce the rights again to a minimum...
Goto SU01 and edit the user CODINTEG. Goto Tab Profiles and within F4 help tab "Composite Profiles" search for SAP_ALL.
Best regards,
Berthold

CRM integration possibility with gATP through ECC

Hey Gurus,
We would like to setup the integration between CRM (731), ECC (606) and gATP.
But I will NOT setup gATP integration directly with CRM. But rather CRM sales order replicated in ECC, ECC should perform the ATP check by calling gATP. Afterwards the ECC sales order replicates back to CRM. Then CRM get the ATP result from gATP indirectly.
And it should not requires performing ATP check manually in VA02 after CRM order replicates to ECC.
Has anyone experience such indirect integration between CRM and APO/gATP?
Thanks,
Br,
Ying

Hi Bala,
Thanks for the input.
While we have the RFC and Logical setup between ECC<->SCM.
And data exchange between CRM and ECC has also been established.
Currently we can run ECC-APO gATP integration.
The thing is we want to integrate CRM into this gATP check through ECC.
As you mentioed: RFC and connections between ECC - APO- CRM, do you mean besides ECC <-> SCM/APO connection, we should also setup the RFC and logical system connection in bi-direction between CRM <-> SCM/APO?
From CRM side, there is one customization about ATP check - "ATP Profile", it can be set as "ECC ATP check" or "No ATP check". (we do not want to use "APO ATP check" profile in CRM).
Based on your experience, which one of the scenario/ATP check possibility would work out for the delayed ATP check scenario?
Looking forward to your further input.
Thanks,
Best regards,
Ying

FI & CRM Integration ???

Hi Gurus
Can any body please explain me what is the Integration and Process configuration between FI and CRM.
Thanks in Advance...
Meenakshi.N

Hi
CRM functionality when involves with Business Partner and Contract account is done through fi-ca-contract account receivables & payables.in specific to all the industry specific solutions-like fs-cd,is-utilities,telecommunications,so you can check contract account receivables for understanding the overall functionality first.

CRM integration

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