CRM -ISU bp replication

HELLO ALL ,
WE ARE TRYING TO
synchronize CRM - Isu master data , business / technical master data.
In this -CRM to ISU
1) BP sync
2)businees agrement sync
3) technical data
4) contract sync
now my first problem is
when i am creating bp
step 1 ) create bp in role bp gen ........*outcome* bp getting repleicated to isu in bp gen ....same no range ..pide setting maintained classification b ... accnt group ...SOLD TO PARTY ...
step 2) extending role to sold to party ....out come in smw01 ...i am getting error as ..No matching standard customer exists for business partner 7000000017 (role Contract part.)...
in isu ...we have maintained in sap utilities *masterdata * business partnersetting for creating standard busines partnermaintian para for ref bus partner *-
ROLE CAT --MKK ......REF CUST -7000000004
AWAITING YOUR KIND REPLY ..........

I'm assuming you have followed "IS-U specific set-up and load guide for business partner ". Make sure you have maintained ISU table T077D entry. For account group that you are maintaining for replication, you need to mention CRM role (sold-to-party) in this table.

Similar Messages

What is CRM ISU?

Hi,
I am new to SAP CRM. I have come across the term CRM ISU.
Kindly explain this term and if we have some document/s on it kindly send it to [email protected]
Thank you.

Hi
Look at<a href="http://help.sap.com/saphelp_utilities472/helpdata/en/c6/4dce68eafc11d18a030000e829fbbd/frameset.htm">http://help.sap.com/saphelp_utilities472/helpdata/en/c6/4dce68eafc11d18a030000e829fbbd/frameset.htm</a> maybe it helps you.
Regards.
Manuel

Crm -isu integration , regulated scenarion

hello all ,
we are in process of crm isu integration for regulated scenario .
crm 2007 / ecc 6 isu
currently
bp and BA are getting replicated .
we are in process of replicating technical master data .
however i need to know
as we are in regulated market in india , isu guys are not creating/ using pod ,
my questions is whether we can manage without pod , and still do move in and other process from crm.
regards
hemant

hello Fritz ,
thanks for the anwer ,
i am successful to download , technical objects from isu to crm ,
however not able to do so from crm to isu .
i have following doubts
1) technical data upload thru contract or individual ?
i have done settings for individual .
2)when i go and create technical object from crm ui
i get following message in ui , however data is getting saved ,but was not getting tranfered to isu.
An error occurred during event processing in view SOToolbar.htm1 of &2 &3
An exception has occurred Exception Class CX_CRM_UI_DC_PARAM_NOT_DEFINED - Exception CX_CRM_UI_DC_PARAM_NOT_DEFINED occurred (program: CL_CRM_UI_F_CUCODATACONTE_IMPLCP, include: CL_CRM_UI_F_CUCODATACONTE_IMPLCM001, line: 15).
Method: CL_CRM_UI_F_CUCODATACONTE_IMPL=>IF_CRM_UI_DATA_CONTEXT~SET_ENTITY
Source Text Row: 15
however the data is saved ,
now when i got ib53 and check ,
the componenet details of the isu connection object is blank.
also nothing is created in backend , also no bdoc error.
seems difficult
awaiting your valuable reply

"I" transactions for CRM-ISU connection

I am trying to further restrict my standard role that we use for the CRM-ISU connection. I have everything working except I have to add a seperate S_TCODE object with I* in order for the connection from CRM to ISU to work. Does anyone know which specific "I" transactions this would be using? Considering there are 9,204 of them, I would just leave it with an asterisk but mgmt wants it more restricted. Any help would be greatly appreciated. Thanks Andy

These are the transactions needed; IC_LTX - IC integration
IC_LTXE - IC integration
ISU_CRM_IL_REMOTE - Dummy for Remote IL Access

Middleware configurations between CRM-ISU

We are in process of connecting ISU with CRM . Could any one tell the step by step middleware configurations required to integrate CRM-ISU .
Regards,
SAP CRM

Connecting CRM to any R3 (Type) system is similar. You can refer config guide C71 (connectivity)
http://help.sap.com/bp_crmv250/CRM_DE/BBLibrary/Documentation/C71_BB_ConfigGuide_EN_US.doc
refer Best practice documentaion for other related docs - http://help.sap.com/bp_crmv250/CRM_DE/index.htm
Regards,
Alin

CRM/ISU: Notes (or Texts) at Connection Object Level and replication

Hi there,
I am trying to replicate to CRM (and back to ISU) the Text objects linked against the Connection Object in ISU.
The idea is to have two texts area in the Connection Object in the WebIC that can be replicated back to the related ISU's ones.
The requirement is to replicate those texts (multiline texts, textarea, notes) linked against the Connection Object from CRM to ISU.
The connection object in CRM is a "casted" Individual Object that can be linked against Notes (or Texts), isn't it?
So the IObjects can have a Notes Assignment Block.
The problem is that from an WebIC point of view the Notes Assignment block obviously are not shown.
Have someone of you done something like that before? Any idea?
Thanks.
Regards,
Carlo.

Hey Bill, thanks for the links. Question - is the Utilities Check Cockpit available externally? I try the link but receive an authorization issue using my new S-id
I am trying the following link:
https://service.sap.com/~sapdownload/011000358700001040272011E
Thanks,
James

ISU Contract replication to CRM

Hi ..
We have replicated Connection object & Pod of ISU to CRM, however we are not able to replicate ISU Contracts to crm,
Please advice what settings are needed for same.

Hi Ritesh,
If you connect an ISU system that is not Unicode-enabled with a CRM system that is Unicode-enabled, data is not converted correctly when replicated into the CRM system.
Contracts are not replicated in the ISU system if the CRM or ISU system is a UNICODE system.
kindly check the following Note:969177
Hope it solve your problem
Thanks & Regards,
srikanth.naga

ISU - CRM Contact Activity replication numbe range

Hi Experts,
Currently we are replicating the ISU Contacts as Business activties in CRM and the numbe range that CRM business activites getting created in CRM is different to ISU Contacts. Could any one tell me how to check where this number range set up is maintained and also pls explain me what configurations are required to maintain the same numbe range of ISU contacts to Business activities in CRM.
Regards,
Ravi

Hi Ravi,
the number ranges are assigned in the customizing for the transaction in CRM (path: CRM > transactions > Basic settings > Define transaction types).
The transaction type used for the CRM activity is defined in IS-U table BPCT_CRM_CLASS field ACT_PROCESS_TYPE. If you create the number range assigned to that transaction, you can create your activities in CRM in the same number range as the business contacts in IS-U. However, it is not possible in standard SAP to assign the same number to the activity in CRM as the original business contact in IS-U.
Hope this helps!
Best regards,
Jeroen

CRB Integration: CRM-ISU

Since there seem to be a new post every day for basic setup of ISU integration with CRM, here is one thread which provides links to the documents in the service marketplace and elsewhere.
Most of these documents are directly available at the Utilities page on the Service Marketplace https://service.sap.com/utilities
Choose 'SAP for Utilities - Product Information' then 'SAP CRM for Utilities' and lastly click on 'Cookbooks & Guidelines' as shown below
New 12-15-2013
CRM for Utilities Overview
https://service.sap.com/~sapidb/002007974700000213002013E/CRM_Utilities_2013.pdf
New 03-27-2013
WebClient UI Style Guidelines - great resource for understnading how to develop user interfaces in ICWC
http://www.sapdesignguild.org/resources/uiguidelines.asp
New 06-14-2012
Best Practices - Setting Up a Best Run Interaction Center with SAP for Utilities
https://service.sap.com/~sapdownload/011000358700000669512012E/SettingupaBestRunIC.pdf
New - 05-14-2013
The Utilities Check Cockpit
This link only works for internal SAP folks, sorry. https://service.sap.com/~sapdownload/011000358700001040272011E
Here is link for the help for the check cockpit. Utilities Check Cockpit - Functions for the Utilities Industry - SAP Library
New - 11-14-2011
Link: [Defining Products and Packages|https://service.sap.com/~sapdownload/011000358700001236052011E/Pakete_Definition_e.pdf]
Link: [Selling products and packages|https://service.sap.com/~sapdownload/011000358700001235842011E/Pakete_Verkauf_e.pdf]
Link: [Products and Product Packages|https://service.sap.com/~sapdownload/011000358700001424402010E/Final-Produktpakete_EN.pdf]
Link: [Error handling with replication of contracts and TMD|https://service.sap.com/~sapdownload/011000358700004455162003E/Errorhandling_IS_U_CRM_e.pdf]
Link: [Using ISU Master Data Templates|https://service.sap.com/~sapdownload/011000358700000623432005E/Cookbook_MDT_e_140507.pdf]
Link: [ISU Setup Load Guide for Business Agreements/Contract Accounts|https://service.sap.com/~sapdownload/011000358700001088262009E/SDG_busagrmnt_contrtacc_e.pdf]
Link: [ISU Setup Load Guide for BP relationships|https://service.sap.com/~sapdownload/011000358700000347572009E/SLG_GP_rel_Partner_roles_e.pdf]
Link: [ISU specific Business Partner Load Setup|https://service.sap.com/~sapdownload/011000358700001064192007E/SLG_GP_ISU_V2.pdf]
Link: [ISU-CRM Contract Integration - Contract Management|https://service.sap.com/~sapdownload/011000358700001143442009E/ContrIntegr_021009_e.pdf]
Link: [ISU-CRM Marketing Integration|https://service.sap.com/~sapdownload/011000358700000503312010E/Cookbook_Marketing_2007_e2.pdf]
Link: [Master Agreements in Sales Processing for C&I|https://service.sap.com/~sapdownload/011000358700000159352009E/Rahmenvertraege_CRM2007_e.pdf]
Link: [Quotation Calculation in Sales Processing for C&I|https://service.sap.come/~sapdownload/011000358700000483592009E/Kalkulation_CRM70_Gesamt_e.pdf]
Link: [Replication of BP Contacts to CRM Activities, Interaction Records|https://service.sap.com/~sapdownload/011000358700000646422009E/Replication_BP_Contacts.pdf]
Link: [Replication of Technical Objects - Connection Object, Premise, Point of Delivery|https://service.sap.com/~sapdownload/011000358700001988852008E/TechnicalObjets_KW_261108.pdf]
Link: [Archiving ISU/CRM Objects|https://service.sap.com/~sapdownload/011000358700000732942010E/Utilities_CRM_Archiving.pdf]
Link: [Utilities Process Framework|https://service.sap.com/~sapdownload/011000358700001113322009E/Utilities_Prozess_FW_en.pdf]
Link: [Replication of ISU Price data|https://service.sap.com/~sapdownload/011000358700000042352009E/MDG_Preisreplikation_e.pdf]
Link: [Usage of ISU Consumption Profiles|https://service.sap.com/~sapdownload/011000358700000065322009E/Profile_e_final.pdf]
Link: [SAP Help - CRM with SAP for Utilities|http://help.sap.com/saphelp_crm700_ehp01/helpdata/en/46/66235fc77c453a8696f76c66e8014c/frameset.htm]
Link: [Performance of Initial Download from ERP into CRM for ISU|https://service.sap.com/~sapdownload/011000358700000101082010E/Perf_Initial_Download.pdf]

Hey Bill, thanks for the links. Question - is the Utilities Check Cockpit available externally? I try the link but receive an authorization issue using my new S-id
I am trying the following link:
https://service.sap.com/~sapdownload/011000358700001040272011E
Thanks,
James

CRM sales Order Replication to R/3

Hi ,
Can anyone tell me what are the configuration that we need to do CRM to R/3 replication for sales orders apart from site and subscription creation(SMOEAC) and CRMCONSUM maintenance.
I am mainly looking on what are middleware parameter that we need to set. How custom process type of CRM mapped with custom order type of R/3.
It will be appreciated if you give me documentation of middleware parameter and their tables.
Thanks in Advance

Hi Pradeep,
The Business transaction Replication from CRM to R3 is mainly based on the "Transaction Type" / "Process Type" (both are same) of the particular transaction - whether its a standard one or a custom one. It doesnt matter whether the mapping is Order to Order or Contract to Contract. Also, you need proper external-internal number ranges in order to make the mapping error free (even without the number ranges, the mapping will happen and the contract will flow).
For documentation on Middleware settiing, check the following document.
Best Practice C71 - connectivity.
http://help.sap.com/bp_crmv250/CRM_DE/BBLibrary/Documentation/C71_BB_ConfigGuide_EN_US.doc
For Business Transaction mapping Configuration, refer , "C03: CRM Master and Transaction Data Replication":
http://help.sap.com/bp_crmv250/CRM_DE/BBLibrary/Documentation/C03_BB_ConfigGuide_EN_US.doc
If you want full Middleware setup, in best practice, follow the documentation - B01, C71, B09, C03 in that order. You can get those from http://help.sap.com/bp_crmv250/CRM_DE .
Regards,
Alin

CRM Service: Demand replication in R/3

Hi,
This is a case of a firm engaged in carrying out after market service for various OEM products through 3rd party agents (Channel Partners). Replacement Parts required for Service by these Channel Partners are supplied by the parent company. I have a few queries w.r.t. replication between CRM and R/3.
Service Order is created based on end customer request. To perform the requested service, replacement components are required. Identified components are thus specified in 'Spare Parts' tab page. Inventory is maintained in SAP R/3 in a Storage Location assigned to each Channel Partner.
(a) In what form does 'demand for components' (identified under Spare Parts) get replicated in the respective Storage Location in R/3 so that if there is any shortfall in availability, Planning can trigger procurement proposals?
(b) If there is an 'Alternate component' available in place of the requested one, how can we issue it? Where exactly in CRM do we maintain 'Alternate Parts' at a component level for a Product (similar to BOM maintenance in R/3)? Or,
(c) How does BOM in R/3 get replicated in CRM Relationship along with Alternate Part grouping?
(d) Does Service Confirmation (created as a follow-up document to Service Order) post goods issue automatically in the background?
Thanks.
Raj

Hi Bobby,
It is very much possible to upload CRM service orders to SAP R/3 or SAP ECC via standard CRM middleware.
Please refer to the below SAP help document for complete list of configuration activities for service order upload.
http://help.sap.com/saphelp_crm50/helpdata/en/f0/5d583c65399965e10000000a114084/frameset.htm
<b>Do not forget to reward if it helps</b>
Regards,
Paul Kondaveeti

Table CRMPARNR overwritten during CRM to R3 replication

Good Morning,
Can anyone advise on why when we update main contact in CRM the replication over writes the entry in CRMPARNR table in R3, therefore breaking the connection between R3 and CRM main contact?
I can't see why this is occurring, it appears to only be happening in our test system but I am unable to identify why.
All Changes from R3 to CRM work as expected until a changes in made in CRM, the initial change is replicated from CRM to R3 but in doing so we have noticed the table CRMPARNR is amended, therefore meaning all further changes fail with a bdoc error that partner does not exist.
Has anyone else experienced this?
Just to mention we had previously made some changes to the table COM_BUPA_CALL_FU as recommended by SAP, but these changes have now been backed out.
Thank you for your help

Hi Yatin,
Glad to hear one of the problem has resolved.
In order to simplify the analysis, I assume few things
from your information :
1. Connection between CRM and R/3 are correctly run
2. Other necessary customizing Objects relate to BP
   have been downloaded properly to CRM.
Few things you can check :
1. Did you enter Correspondence Language & Language
   in CRM BP ? just make sure you did.
2. Try to complete minimum data such as Search Term,
   Street/House, Postal Code / City and Country in CRM BP.
3. Check the detail Error message in SMW01 (can you get
   more detail - normally you can click on SHOW BDOC Msg
   ERROR)
You also can trace/debug LUW,:
- use tcode SMQ1 to see the stopped queue for that error
transfer
- Click menu Go To -> QOUT Scheduler
Click on R/3 destination and deactivate/deregister it
- In SMQ1 select the error queue, double click on it.
   and after next screen double click again
- Then Start DEBUG LUW
- Insert debug breakpoint in statement Call Transaction
and execute F8
- When it stopped, Change the variable mode to A
it will show you the missing/incomplete fields.
You need to register/activate back the R/3 destination after you have finish debugging.
Hope this helps, let me know the result
Cheers,
Gun.

SAP CRM middleware and replication and mapping

Hi CRM gurus,
how r u, this is sivakumar, i want some details of how the process regarding, replication in the middleware and mapping from R/3 to CRM theory part, if u hav please send me
Regard
siva

Hi Natarajan,
Can you please send me CRM middleware documentation to [email protected]
thanks in advance
Cheers,
Reddy.

CRM & ISU information

Dear Experts,
Could you please refer me some usefull study materials on ISU and CRM ( both Technical & Functional ) so that I can get some strong basic knowledge of those area.
Thanks in adv.
A.Miter.

You can start learning CRM with CR 100.
Link :
http://help.sap.com/saphelp_crm70/helpdata/en/19/68a028d02b460fa899066d948ed3ab/frameset.htm

Product change problem dates CRM-ISU

Hello experts,
We have a problem here with the producto change functionality. I will try to explain the problem
As many of you already know, when you execute a product change from CRM, the old position date get expired and the new position start date begins the next day. The data is replicated to ISU and the EVERH is updated (old position date e.g expired 13.08.2009 ). After that, in ISU the information is sent to the distribution company to accept the modification. Once the information is back from the distribution company, the new position is created in the EVERH (e.g start date 23.08.2009) and replicated to CRM.
The problem is that the distribution company takes, for instace, 10 days to give the information back to ISU and therefore a gap date comes up between the end date of the old position (e.g 13.08.2009)and the date that the new position is activated (e.g 23.08.2009). Many errors occurs in ISU due to this gap date
We would like to avoid the date update in ISU when the data comes from CRM, to keep the old position date open in ISU until the activation is accepted. Somebody knows how could I manage not to send the old date to ISU in CRM?
Thanks all in advance. Hope not to be so boring.
Regards

How do you do this change in CRM? Do you do a move-out? When the distribution company confirms do you create a move-in?
Here I´m talking about a product change in CRM. The contract is the same for both positions, only the product is chaged. So there is no move-out for the contract. The flow is as follows:
CRM Product change - ISU EVERH table update (only old position with expired date) - Distribution company confirs modification - ISU EVERH table update (new position for the same contract) - CRM new position activation update
Hope this helps
Thanks in advance

CRM -ISU bp replication

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