CRM item category determination

Hi,
When copying a sales order, which includes a BOM, from R/3 to CRM the item category for the lower level item is not correct. This appears to be because the higher level line is not recognised.
The item category determination is defined to select the item category for the lower level item based on the item category of the higher level item.
Any ideas?
Thanks,
Audrey.

Hi,
Have you maintained the item cat determination for the higher level item as well???
Secondly have you maintained the copy controls for the item cat from source doc to target transaction type
Maybe these will help
Regards
Rekha Dadwal

Similar Messages

  • Item Category Determination Error - R/3 to CRM

    Experts,
    A quick requirement and am really counting on you all for assistance.
    I have replicated a quote from R/3 to CRM. I have done the item category determination.  The business uses BOM items in R/3. The item category group is LUMR and the item category is TAP. Now, when I replicated the quotation to CRM and accessed the same in CRM, I see an error saying "the item category TAP is not permitted for product XXXXXX".
    I already have the following entry in customising in the item category determination:
    Txn Type       
    XXXX 
    Item categorygroup
    NORM     
    MainItemCategory  
    TAP                  
    Item Category
    ZAGN
    Full points will be awarded for the soluion.
    VSK.
    Edited by: venkatskumar on May 6, 2011 1:05 PM

    Hello Robert,
    Firstly thanks for the time taken to reply to my question.  I got the below error for the Item but not the subitem.
    the item category TAP is not permitted for product XXXXXX" on item
    I have a product in ECC and the name of the product is "Section A". This is the main item name and all other line items come under the main item by the name "Section A". For this product, the item category in ECC is TAP. When it comes to item category determination, the following entries are maintained on both ECC and CRM side.
    Since TAP is the main item,I maintained the following entry on ECC and CRM:
    Txn Type
    XXXX
    Item categorygroup
    LUMR
    Item Category
    TAP
    Apart from the above entry, the following entry is also maintained on both ECC and CRM side.
    Txn Type
    XXXX
    Item category group
    Norm
    Main Item Category
    TAP
    Item Category
    ZAGN
    Have i missed something here Robert?
    Kindly confirm.
    VSK.

  • Item category determination error

    Hi all,
    we are basically working on SAP R/3 4.6c and SAP CRM 4.0 environment.
    and we are trying to maintain the same item categories in SAP CRM 4.0 as they are in R/3.
    when we are maintaining item category determinations in CRM 4.0 the system is throwing the error as follows:
    TAN/ZTAN  is giving an error "Not allowed according to CRMC_BT_BTI_ASSI".
    can any one help in this regard? Thanks in advance.
    mdvsapcrm.

    Hi kaushal,
    As you rightly pointed to the note 649616 "Item category TAN is not allowed according to table CRMC_BT_BTI_ASSI"
    But the note 649616 refers to BBP CRM 3.0, but we are working on CRM 4.0 can you plz refer us any note which is applicable for the same.
    waiting for your earliest reply.
    Regareds,
    mdvsapcrm.

  • Adapter object for Item Category Determination

    Hi All,
    Could please anyone let me know the adapter object for Synchronizing <b>Item Category determination</b> from R/3 to CRM.
    I could get the object for synchronizing the Item category determination from CRM to CDB and it is "CRM_DNL_IT_ASSG'.
    Thanks in advance.
    Yatin

    Hi Prabhu,
    Suppose customer specific (Y & Z) Transaction/Sales-Document types and customer specific item categories are created in CRM or ECC. These cannot be downloaded via any(initial, delta n synchronization) of the downloads. We have to do this manually as there is no standard adapter object available for these.
    So as the item category determination. It should be done manually.
    In ECC Item category determination, we need sales document type (say ZOR) and item category (say ZTAN). These will not be replicated or downloaded to CRM.
    So we need to create them manually in CRM and also the item category determination should be done manually.
    If any sales-document-type / Transaction-Type or item category is created newly in ECC/CRM in production environment, item category determination should be done manually in ECC and CRM for those newly created ones after creating them in CRM and ECC.
    Pls don't forget to reward points if it helps
    Vikas

  • Usage in Free Goods Item category Determination

    Hi,
    I have configured the Free Goods and it is working fine and I had to utlize the SAP standard Usage "FREE" in the Free Goods Item category determination as per the below:
    Sales Doc Type    It.Cat.Grp.     Usage   HLevItCat.  DItemCat    MitCat
    ZOR1                    NORM           FREE        ZAN1         ZANN
    ZOR1                    NORM                            ZAN1         ZANN          TAX
    I know this "Usage" is available in CMIR and I don't find it in any other places. So, if any materila for which there is no CMIR, then in that case where should I use this "Usage"? Because I want to change the standard SAP Usage "FREE" to "ZREE". How can I change it and assign it? Please guide me.
    Thanks,
    Jans

    Hi,
    Try to do as mentioned below.
    step by step process for free goods.
    1. need to create the free goods condition(condition tables/access seq and types) and pricing procedure and then assign the same to sales area, doc. Priccing proce and cust pri. Procde.
    2.you need to maintain the condition records( tcode: VBN1) and maitain the data as mentioned
    above(check Notes 2 sheet)
    3. if you don't want the free goods item to be created, then you need to add the NRAB condition type to the pricing procedure(document pricing procedure not Free goods pricing procedure) and need to maintain the condition record for this
    condition in VK11.
    once all this is done, you can see free goods price reduced in the net price and if additional item is added, then you will the quantity (as per condition record) for that free good.
    Thanks,
    Srini.

  • Item category determination for Free Goods

    Hi
    I have configured inclusive Free Goods and have a second line correctly determined when I create a quotation or a sales order for a particular product.
    However, I keep getting the error "Item 20: No item category could be determined".
    I have created an entry in item category determination with TAN as my main item category and TANN as the item category for the free goods.
    Any ideas?
    regards
    Tim

    I forgot to specify that the usage was for Free Goods in the item category determination.
    It now works.

  • User Exits for Item Category Determination based on Item Category Usage

    Hi Gurus,
    If I need to create a new item category usage code and perform item category determination using the new item category usage code, is there a user exit or function module which is able to perform this?
    Thanks & Regards

    Hi Lawrence Tam,
             If you are going to create a new item category usage to determine an item category, you need to add a new line in transaction VOV4 for the new combination of sales document type + Item Cat. group + usage + high leve item cat. to determine the item category.
    Thanks in advance,
    Mariano.

  • Item Category Determination for a service order

    Hello experts;
    I have the following funny issue, When i try to create a service order my item category doesn't get determined properly: specifically when i fill in the product in the SAP GUI the item category field doesn't get populated automatically...funny thing is that i do the exact same thing in the Web UI the very same field Does get populated correctly!
    The following are the customizations i have on SPRO: The all thing is copied from the standard but in the GUI the standard doesn't work either! and it does in the WEB UI. Any lights????
    Trans Type:ZSVO     
    Desc:DSGi Service Order     
    Item CtgGroup:NORM Sales Item (Norm)                                                                                Item Category:ZRVS     
    Desc:DSGi Product     
    Alternative Category: SRVS     Desc:Product

    I don't get it...
    It's as simple as that: the item i'm adding in the service order has Ctg Group DIEN and it was correctly downloaded from R3. The Item Category Determination is as follow:
    Trans Type: ZRVO     
    Desc: DSG T Service Order     
    Itm Ctg Group: DIEN Service w/ Delivery                                                                                Item Category: ZTVS     Service Sales Item
    Where ZTVS is the copy of the item category SRVS (Standard) which for some reason if i put instead of the ZTVS doesn't work either!
    What am i doing wrong?

  • Item Category Determination during Sales Order Creation

    Dear All,
    This is Chee Wee, i'm new to SD, i would like to seek for an advice for the topic related to Item Category in Sales Order.
    We have a material "Mat005" define as "Stocked" Item category in MM03,
    *Stocked means our MM team will always keep stock for the material.
    The document Item category assigned to this "Stocked" are "NoPo" --> No Auto Po creation and "AuPO" --> AutoPo  creation.
    During the SO creation for Mat005 with Qty50 and warehouse stock availale for 60, i'm wondering when i select the itemCat "AuPO", the system automatic changed to "NoPO", but when i change the order qty to 70, then i'm able to changed the itemcat to "AuPo"!!
    Can any Guru advice me what is the actual setting or configuration behind to determine which are the correct Item Category that i can choose?
    Thank you very much,
    Regards,
    Chee Wee

    Dear Chee Wee,
    Basically tem category will determine based on these key combination
    Item category group(Material master)+Sales document type(We enter doc type in the creation initial screen)--->Item category
    For Example NORM+OR--->TAN.
    As per your explanation
    I hope In your case stock availability also one of the factor in the item category determination.This might have done some enhancement.
    There are two item categories in your process one is  "NoPo" --> No Auto Po creation and  second one is "AuPO" --> AutoPo creation.
    the system automatic changed to "NoPO", but when i change the order qty to 70, then i'm able to changed the itemcat to "AuPo"!!
    60 Qty Stock available, you have created sales order for 50 Qt here requirement is less than stock availability so system will not allow you to enter AuPo item category Because there no need of auto PO creation for stock.
    When you created sales order for 70 Qty, stock available only 60 so there is shortage of 10 Qty.now system needs to allow to create Auto PO to procure the shortage stock of 10 Qty, so system is allowing you to enter Yaupon item category.
    There might be some work around kind take help of ABAPer to get the more details about your item category determination.
    I hope this will help you,
    Regards,
    Murali.

  • Item Category determination while copying

    Hello Guys,
    What is the difference between Normal Item Category determination and Item category determination while copying? What could be the business logic behind this?
    Thanks in advance.
    Ravi

    I would maintain the entires to confirm what item categories could be copied from a quote AGIS to an TA order.
    Normally a TA NORM drives to a TAN.  If yo change the quote from a AGN to ZAG, you may want the order to drive to a TAS dropship ship.  Just gives you more flexibiilty without any coding.

  • Item category determination with ref to price conditions in contract

    Hi Gurus,
    I have the following requirement from my client.
    They need the item category ZNSM populated when creating the sales order ZOR8 with reference to quantity contract ZCQ1 when the pricing condition type is ZPG6 or ZPFL.For this they are asking to change in copy control.The pricing condition is on the contract.Since the sales order is created with reference to the contract you should be able to use the pricing condition to change the item category.
    Please let me know whether this requirement can be met by making the changes to copy control.
    Regards,
    Hari Challa.

    Hi,
    If you want to populate particular item category for particular sales order, then go ot VOV4 item category determination and enter the value for
    Sales Doc. type + Item category group + Higher levl item cate. (if any) + Usage (if any)
    But if you want to populate this item category when condition type is ZPG6  / ZPFL in the contract, then i think you need to write some program with the help of ABAPer for routine in copying control
    Hope it helps you
    regards,
    Sagar

  • Item category determination is not reflecting in item category field

    Dear Friends,
                   i have defined item category,while creating item category determination ,i am unable to see the item catogory defined by me,what should i do at this stage. can sumone plz advice me on wat to do to get it reflected.
    thanx
    Shiva.

    HI
    try to remove maximum number of hits while pressing F4 in the field item category

  • Item Category determination in Sales Order

    Hi
    How to know, how item category determined in Sales Order.  Is there any analysis available in Sales Order level, similar to output or text determination.
    Problem here is in a particular sales order, item category is different compared to configuration.  Nothing is recorded in change log.  How to know, whether system determined this item category or user changed manually.
    Regards
    Uma

    Hi
    Problem here is in a particular sales order, item category is
    different compared to configuration
    I cant take this arguement
    Sales order item cate will picked via the config maintained in VOV4
    item category is different compared to configuration
    Configuration someone might have changed after that sales order created
    Nothing is recorded in change log. How to know,
    whether system
    determined this item category or user changed manually.
    During order creation if you are inputting the allowed manual item category manually in salesorder then that is not a change
    Hence it doesnot get recorded (VA01 T code)
    During order creation  a default item cate gets determined if you chnge that to manual, then that is also not a change
    Hence it also doesnot get recorded (VA01 T code)
    But in VA02 if you change the item category manually then it is recorded in change log
    No item category determination analysis is available in standard and not reqd too
    In your case only this could have happened
    Configuration someone might have changed after that sales order created
    Regards
    Raja

  • Item category determination in Lead

    Hi,
    I have created a Lead transaction type and done the Item category determination using the transaction type, Item category group and the Item category . Now when I am assigning the product to the lead transaction the Item category is not getting determined. The Item category group is already assigned to the Product .Am I missing out something . Pls help me out in solving the problem.
    Thanks,
    A Sahai

    1. check whether item category group is assinged to your product.(Select from F4)
    2. Define item category by copying the standard one.
    3. Determine the itemcatagory
        Transaction type+Item category group= Item category
    This also you do by copying the respective standard item category determination line.
    Reward points if it helps
    Regards,
    Srinivas

  • Item Category Determination in Deliveries against STO

    Dear Guru,
    In our STO process, there will always have a Outbound delivery created for this STO PO.
    Actually my question is how the system deterermine the correct item category for the outbound delivery.
    I checked through configuration under "Define Item Category Determination in Deliveries" or tcode "0184", from which i can find the conbination by "delivery type" + Item category group, but there are many different item category usage and default item category
    As such, can anyone please advice me if there is any place where i can maintain the "item category usage" or "Default Item category" to allow the UB STO PO determine the correct item category.
    thank you very much
    Regards
    Chee Wee

    Dear Pankaj,
    So sorry, i'm still not clear.
    Actually for my client, they have a non-standard PO document type UB2 for the Stock transport order between 2 different plant and the physical address or location will determine by the storage location.
    and the complete flow is STO PO--> Outbound delivery --> Inbound Delivery with Ref. with outbound Delivery
    --> Goods Issue --> Goods Receipt
    and understand from other post, the Mvt type to be use for the outbound delivery will be determine by the item category and Sales Order Schedule line.
    For my case, the default Order type is YDL, and Item cat group in Sales Org view 2 is Norm, but for YDL + Norm conbination are many which having different Item catogory usage and Item category.
    So how can i know which one the correct item category in "0184" which i can use it to determine the Sales order schedule line.?

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