CRM - Mail Forms - more attributes

Hi,
I'd like to insert in the Mail form editor (CRMD_EMAIL) more than one specific value of an attribute. In my CRM 5.0 system this is only possible with products. How does this work with other data, f.e. a business partner has 4 different addresses? I'd like to show all address info of the business partner.
In my specific case, I have a Z-table with contract-information (1partner, n contracts). I'd like to send an e-mail to a business partner with all of his contracts.
Jochen

Hello Jochen,
For your requirement please have a look into customizing under
Marketing
   Marketing Planning and Campaign Management
     Personalized Mail
        Maintain Scenario for Mail Forms
With the 'Scenario for Mail Forms' and the BADI CRM_IM_ADD_DATA_BADI
you can define a scenario for mail forms that allow you to add new
attributes and structures in mail form processing and to restrict
the selection of fields to make the forms easier to read.
I strongly recommend to follow the instructions mentioned in the
help documents for the customizing points
- Scenario for Mail Forms
- BAdI: Maintain Additional Attributes for Mail Forms Scenario
For more information, see the method documentation for the BAdI
- Business add-in interface IF_EX_CRM_IM_ADD_DATA_BADI
Hope this information will be of help!
Regards, Gerhard

Similar Messages

  • Mail Forms Attributes

    Hello All,
    i've created a mail form for a service request email in the web UI.
    The mail form as attributes from the service request (EX: Agent Responsible)
    When going to the email creation, and loading the template of the mail form, it doesn't load with the attributes.
    Am i missing some configuration? the business role as the function profile for the e-mail.
    Thanks for the help.
    Best regards,
    João

    Hello,
    Maybe it's too late :-(
    But maybe can be useful for someothers: PLease see also SPRO-->CRM-->Marketing-->Marketing planning and Campaign management--> Personalized mail-->Maintain attribute context for Mail Forms.
    Regards
    Mundo

  • Attributes in Mail Forms

    Hi All,
    How can I make available attributes of other objects in mail form templates.
    example: billing details, payment details etc.
    Thanks,
    Raj.

    Hi Raj,
    Follow these steps:
    SPRO --> Marketing --> Marketing Planning and Campaign management --> Personalize mail forms --> maintain attribute context for mail forms
    Select The context and double click on structures
    Create a New Entery there with the table name where the items of the other objects are stored. (Check for fields, but double clicking of the Field)
    Save this and these attributes should be visible in your mail forms
    Regards,
    Namita

  • Creation of Mail Forms -- From HTML page

    Hi all,
    I have a basic question wrt the creation of MAIL FORMS in SAP CRM.
    Our client creates Email communication content in HTML format. And the requirement is to use these HTML files for creation of Mail Forms (on a very frequent basis)
    While creating Mail Forms there is an Option to UPLOAD HTML file. Can we upload HTML files to create the MAIL FORMS
    We tried doing the same but the files after upload got distorted and the result was not as desired. Should the HTML file exist in a defined format before upload in SAP CRM mail form?
    Thanks.
    Regards,
    SAURABH

    Hi Surabh,
    Use HTML codes in notepad. Use the notepad to upload the file and create mail form. You should follow W3C standard. Refer note 1131645.
    BR, Sathish R

  • How to add Attribute Category in Mail Form - WEB UI CRM 7.0

    Dear Friends,
    My requirement is to add custom fields to the mail form - attribute page so that IC agent can select these attributes when they create the mail forms. These customer fields are related to Service ticket like Account details, service ticket ID , IBASE details etc.
    I read on SAP HELP and got to know that I need to implement BADI CRM_IM_ADD_DATA_BADI to maintain additional attribute but for this, first i need to maintain attribute context ( IMG path is under personalized mails under campaign management in CRM Marketing ). so i created the attribute context.
    But  i can't see anything related to my attribute context on mail form when i select attribute button, i get nothing in additional fields to insert. Also the BADI does not get triggered.
    Can anyone please guide me on this as how to get the custom attributes on mail forms ?
    Our requirement is not specific to CRM marketing but generic to give IC agents some Service ticket specific attributes to add in the mail forms.
    Please advice as i am struggling a lot on this and i never worked in CRM marketing.
    Reply awaited.
    Thanks & Regards,
    Suchita

    Hi,
    Sorry for the delayed reply as notifications were kept off.
    I solved it by implementing the BADI, and the same method as you guessed. I also had to maintain the custom attribute contexts with the fields i would like. This custom attribute context will be the filter for the badi and basically you will populate the attribute values in the badi method.
    Mail-form help on help.sap.com as well as the BADI and IMG documentations on SPRO are more than enough to get the job done.
    I wont be able to share the code as it was complete custom development in relation to auto-escalation emails in SLA and Escalations scenario and the project was completed long back.
    Thanks & Regards
    Suchita

  • I have more Zfield in BP. How can I bring that in Mail Form?

    Dear Friends,
                      I have more Zfield in BP. How can I bring that in Mail Form? 
    Tell me any one
    Regards,
    Raj kumar, Chirala
    09640414819

    Hi Raj kumar, Chirala
    You can make use of Marketing Attribute-Contexts in Mail forms.
    This can be customized using path  :
    SPRO > CRM > Marketing > Marketing Planning and Campaign Management > Personalized Mail >
    Maintain Attribute Contexts for Mail Forms.
    -> Create a new entry, (using with/without MKT attributes)
    -> Select entry and goto structure and specify Structures to be used.
    -> Finally select required fields to be used (else all fields checkbox).
    -> This can be selected using Attribute context field in Mail form (WEBUI)
    -> Next use Attributes button > select Attribute category = Additional fields.
    You will see all your added field in customization here.
    Hope this helps.
    Regards,
    Anup

  • Dynamic determination of VALUES of an Attribute in a Mail-form

    Hi All,
    We have created a Mail Form with ceratin attributes. We have assigned a target group to a campaign.
    now, the requirement is to determine the VALUES of the attributes dynamically for the BPs in the target groups.
    please help me what should be done to meet this rquirement.

    Hi there,
    I believe the following link demostrates the whole process including your requirements:
    [http://wiki.sdn.sap.com/wiki/display/CRM/NavigationtotheCRMUIComponentfromMailFormorSmartFormsHyperLink|http://wiki.sdn.sap.com/wiki/display/CRM/NavigationtotheCRMUIComponentfromMailFormorSmartFormsHyperLink]
    Please reply if this helps.
    Regards,
    Vinamra.

  • BDC and ERMS fact based attributes in Mail forms

    Hello,
    We are running CRM 7.0 ( no Ehp's yet)
    I am trying to create a mail form with some information from the currently opened "Complaint" ( transaction number, description) , so I can 'insert" them in my email reply.
    I created new BDC attributes in SPRO configuration,
    SPRO->CRM->IC WEBCLIENT->Additional Functions->intent Driven action->add BDC attributes
    But only the attributes from Business Partner (ERMS automated process) are populated dynamically in the mail form. Other attributes from categories (ERMS Fact based attributes, BDC attributes, Additional fields) not returning any value, though I add them in mail form design.
    I've applied the following notes without any success..
    1660306 ,1666332, 1645600
    I wonder if I am missing configuration.
    any pointers much appreciated.
    Praveen
    Edited by: Praveen Rangineni on Jan 12, 2012 4:06 PM

    Hi Praveen,
    I'm trying to acheive something similar to this. if you were succesful in this, Can you please let me know what steps you followed?
    Thanks,
    Chaith.

  • Create mail form in CRM

    Hello everyone,
    I'm trying to create new mail form in the CRM (tran " CRMD_EMAIL")  with new structure that we defined.
    The problem is that we can't find a way to fill it with our data.
    To be more specific: when I create the form, the fields that we import from the standard structure are shown, but the fields from our new structure are empty.
    How can we fill them?
    Thank you very much,
    Ronen

    Hello everyone,
    I'm trying to create new mail form in the CRM (tran " CRMD_EMAIL")  with new structure that we defined.
    The problem is that we can't find a way to fill it with our data.
    To be more specific: when I create the form, the fields that we import from the standard structure are shown, but the fields from our new structure are empty.
    How can we fill them?
    Thank you very much,
    Ronen

  • Unable to upload pictures in mail forms in CRM 7.0

    Hello CRM Experts,
    We are unable to upload pictures into mail forms. After upload the pictures are not displayed, and have a cross mark.
    I am not sure if it is a technical issue or browser related problem. We are on IE 8.0.
    Suggest some solution/work-around to the problem if any.
    Regards,
    Shyamak

    Hi Shyamak,
    Do you have note 1469520 on the system, we have had the same error.
    kr
    Michael Wolff

  • Attributes in Mail Forms - Personalized Mail - SAP Library

    To add a comment, please log in or register on the top of this page and choose Reply. Please write your comment in English.
    You can also go back to the SAP help page.

    Hi,
    Check if below helps you (Maintain Attribute Contexts for Mail Forms)
    SPRO->Customer Relationship Management->Marketing->Marketing Planning and Campaign Management->Personalized Mail->Maintain Attribute Contexts for Mail Forms.
    Just go through the SPRO documentation for same, it might help you.
    Regards,
    Dipesh.

  • Additional Attributes in Mail Forms

    Hi
    I want to create mail form templates and want to add some custom attributes in the additional attributes category of attributes and then write my own logic for filling up the values in those additional attributes at runtime.
    What are the structures and BADIs I need to enhance in order to do this?
    Thanks in advance
    Vishal

    Hi,
    Check if below helps you (Maintain Attribute Contexts for Mail Forms)
    SPRO->Customer Relationship Management->Marketing->Marketing Planning and Campaign Management->Personalized Mail->Maintain Attribute Contexts for Mail Forms.
    Just go through the SPRO documentation for same, it might help you.
    Regards,
    Dipesh.

  • How to add Marketing attributes in High Volume Mail Form

    HI Experts,
    I have a requirement for My client.
    When i am executing a high volume campaign i am using a high volume Mail form.
    When i tried to include a Marketing attribute into the mail form it doesnot allow to add me Marketing Attributes in High volume mail forms.
    Do we have any badis or enhancement where we can hook up our own code so that the campaign picks the Marketing attributes which we specify?
    Please reply me .
    Thanks Regards,
    Sandipan Jena

    Hi Wille,
    How do i know if the badi is getting triggred and at what point.
    Is it triggered when we save the campaign or when we start the campaign.
    I am not able to debugg the badi my execution is happing in back ground.I tried to debugg the job through JDBC but i am not able to reach the BADI which i newly implemented.
    Also i wrote an infinte loop in side the badi but my execution didn't went to infinite loop rather the campign executed sucessfully.
    Can you help me ?
    Thanks Regards,
    Sandipan Jena

  • Mail forms in CRM Marketing

    Hi All,
    I need your help, i have to create a new smartform using the mail forms in marketing.Can any one tell which marketing transaction is used for printing mailing labels and how to find out the output type associated with smartforms. Actually i don't know how sf are executed in CRM.can anybody through some light on this area.
    Thanks in advance,
    Gaurav

    HI Gaurav,
    After you create mail form in CRMD_EMAIL, you have to execute it by pressing f8 then you have give the printer which is already defined in SPRO settings of marketing.
    Thats only way you can print the mail form of a BP.
    Hope this clarifies you.
    Regards
    Rajanikanth Pamireddy

  • ERMS Attribute "Problem Status" not picking up value in Mail Form

    Hi All,
    As per the current system, we have a mail form where we have added an attribute "Problem Tracking Text" and it inserts the Problem record number in the outgoing email.
    Currently we need to add another attribute, "Problem Status". But when this is added to the Mail form, it does not pick the status in the outgoing email.
    "Problem Status" attribute is maintained under E-Mail Response Management System -> Define Repository
    What other configuration is missing. Please advise.

    Issue is resolved. For those who might face this issue in future-
    Problem Status is automatically stored in Fact Base. There is no need to have them as text in the email.
    One can directly add them in rule policy. It was not working for us because Fact Base it was stored as E0005 and in Rule policy it was stored as Completed. Once we changed the input value for rule policy to E0005, it works perfectly.

Maybe you are looking for

  • Windows Backup no longer works. Trying to change settings results in "The parameter is incorrect. (0x80080057)"

    I tried to backup my computer and it didn't make any progress for many hours. After a few hours I gave up and closed the backup panel. I restarted the computer and now the panel comes blank with the external backup drive plugged in.  If I double clic

  • Saving InDesign CS4 files for InDesign CS2

    I'm about to upgrade from CS3 to CS4 but have a client who needs to open documents I create InDesign CS2. I've been saving files for this clients in CS3's interchange (.inx) format, which has worked fine. But CS4 .inx files will only open in CS3. One

  • 1 router === 2 ASA (how to connect without switch)

    Internet ----  ASR ------ Switch ------- ASA 1 (active)                                         |              |                                        |              |                                        |---------- ASA 2 (standby) ASR supports B

  • Drag and Drop is duplicating images on an iPad...?

    Hi, I have a drag and drop interaction in my CP8 course. I'm dragging several sources into one target, and it's functioning perfectly in all browsers. However, when you complete the interaction on the iPad, it's duplicating the last image that the le

  • Table Join in ABAP Query

    Hi, I'm new to ABAP Query. I want to include a table and join with an existing table in abap query. how to do this?