CRM Middleware Documentation and Training

Apologies as this is not a technical/functional question as such but I have been looking for SAP CRM Middleware documentation and/or training courses on the subject.
Particularly in relation to integration with Microsoft Exchange Server
So far I have found documentation on help.sap.com but little else. Nothing on integration with MS Exchange.
Firstly, does anyone know of any other good sources where this type of information can be found?
Secondly regarding training, the only course I have found has been the CRM Basics 5 day course that covers Middleware, but I don't know how in depth or even if it covers integration with Exchange.
Is anyone aware of any good CRM Middleware courses, preferably in the UK?
I would be grateful for any kind of help?
Many Thanks
David

Hi,
Check out
http://help.sap.com/saphelp_crm50/helpdata/en/2b/0bc5de1814b34b8f453fa5b07b8739/frameset.htm
Middleware courses are available:
CRM500(overview) & CR550(enhancements) & some mobile integration courses, but none of them realy cover groupware integration.
It's a pretty new functionality...
Michael.

Similar Messages

Documentation and training manuals

Hi,
I am looking for training users on databases mainly topics are
     Database
1.     Basics of Database
2.     Database Vs. RDBMS
3.     Data Backup & Archive
I am preparing a dataset and training manual both.
Database is 10g.
The users are not familiar with oracle, please could you suggest any links for documents or any training materials
availlable online.
thanks
regards
Edited by: user12134253_xavierite on Aug 9, 2010 1:48 AM

Hi user;
I am looking for training users on databases mainly topics are
     Database
1.     Basics of Database
2.     Database Vs. RDBMS
3.     Data Backup & ArchiveYou can find all related note at:
10g Release 2 (10.2) Documentation library
http://www.oracle.com/pls/db102/portal.portal_db?selected=11&frame=
I am preparing a dataset and training manual both.
Database is 10g.
The users are not familiar with oracle, please could you suggest any links for documents or any training materials
availlable online.
thanks
regardsI suggest please check below link which is below Tim Hall. It is really great for installation and other things
http://www.oracle-base.com/articles/10g/Articles10g.php
I belive those links will answer your questions. If you have any problem please update thread
Regard
Helios

CRM Middleware documentation

hi ,every one.
i'm working in a crm project and responsible for development consultant. i need some doc about crm development ,for example, cr500 cr550 cr555 or some other related doc.
my email: [email protected]
Hoping for some positive response on this.
Thanks and Regards,
Eric.

Hi All.
Could somebody send the documentation to me as well ?
Thanks.
e-mail: [email protected]
Message was edited by: Sap Addict

SAP CRM middleware and replication and mapping

Hi CRM gurus,
how r u, this is sivakumar, i want some details of how the process regarding, replication in the middleware and mapping from R/3 to CRM theory part, if u hav please send me
Regard
siva

Hi Natarajan,
Can you please send me CRM middleware documentation to [email protected]
thanks in advance
Cheers,
Reddy.

Notes on CRM Middleware and other

I am after some notes on CRM. Please can someone kindly send me the notes on CRM Middleware (CRM500) and CRM Services (CRM700) and any other similar notes.
My email is [email protected]
Thanks in advance,
Ruong

Hi Amit,
I appreciate if you could send me CRM middleware document to me as well @ [email protected]
thanks,
Amit

CRM Middleware NOTES

I am searching some notes on CRM. Please can someone kindly send me the notes on CRM Middleware (CRM500) and CRM Services (CRM700) and any other similar notes.
My email is [email protected]
Thanks in advance,
Josue

Hi Josue,
The official SAP training documents like CR500 and CR700 can't be distributed through this forum.
If you want to have some important middleware notes, then please refer to the CRM best practice documentation at this link : http://help.sap.com/bp_crmv150/CRM_DE/html/S05_EN_DE.htm
Check 'Sales > Sales Order Processing B2B in CRM E-Commerce > C71, B09 and C03 etc
Regards,
Paul Kondaveeti

Regarding CRM middleware and XI

In SAP CRM middleware acts as a heart of CRM.
that means communications with CRM server from any other server is through middleware,right?
In netweaver ,XI acts also the same like the integration server.
right?(both SAP and NON SAP server)
please explain the above two statements clearly.
thanks in advance
kpsmoorthy.

The role of CRM "middleware" vs XI is often misunderstood.
Let's go back many many years and understand why we have CRM "middleware".
Before XI even existed SAP had to have a way to transfer data between an R/3 system and the CRM system. The CRM system needed to have a "replica" of the necessary master data to capture sales orders for e-commerce or mobile sales. Thus SAP created the "middleware". The middleware consist of a new dimension "plugin" on the R/3 system and code on the CRM system, built upon the concept of queued RFC. Basically the standard transactions such as XK01, XD01, VA01, etc. were modified to generate bdoc's whenever data was changed or created. These changes then flowed to CRM via queued RFC.
CRM middleware primary goal was to receive data from R/3 and to send data back to ERP. In release 3.0/3.1 it was expanded to allow external systems to receive and transfer data into CRM via the XIF adapter. After the XIF adapter was released, SAP introduced the XI system. The XI system was designed for integration between systems. However the CRM middleware being robust and not requiring extra systems still exists. If you want to integrate one SAP CRM system with an SAP ERP system then the "crm middleware" is the application tool that is isued.
If you need to integrate SAP CRM with external systems then you would use a combination of XI + the CRM XIF adapter. In CRM 52/60 you can use the web services toolset in addition to the XIF adapter.
To summarize:
"CRM Middleware" - Specialized integration scenario between SAP CRM & SAP ERP
XI - your integration server that can do a lot more than "crm middleware".
Take care,
Stephen

USE OF CRM MIDDLEWARE AND XI in SRM LANDSCAPE

Hello All,
Please Can anyone tell me for communicating between SRM and different systems within a landscape,how do we recognise whether to opt for XI or CRM middleware
(Of SRM)???
Please Help.
Thanks,
Disha.

Hy Disha,
The different communication methods from SRM are:
1 CRM Middleware
This is only used for Master Data replication (init) with SAP Backends, and for Product master for init and delta uploads.
You can define your own BDocs for your needs (non easy way)
2 RFC
This is used for R/3 backend document creation (Reservation, PR and PO) in classic and extended scenarios, and for several checks in the SC creation
3 ALE/IDOCs
This is used for Good receipt and Invoice creation in R/3 in Classic and Extended scenario
4 XI
It is used for SUS integration, CCM upload and publishing scenarios, and PO send scenarios.
Regards.
Vadim

Contact person Number range in ERP and CRM - Middleware settings

Dear SDN team,
We have currently integrated SAP CRM 5.2 and SAP R/3 4.6 c using Middleware .
The contact persons are maintained in SAP R/3 system and also downloaded into CRM system . Currently the Number range is different in both the systems
Going forward, we can create and maintain Contact Person data in CRM only. But we have an issue with the Number ranges allocation in ERP system.
Our Questions are :
1) Can we maintain a external number range for Contact Persons in ERP system ? If yes , how is this possible ? because Contact person is not a standard Account group in ERP and we cannot maintain PIDE settings for Contact persons .
2) What is the best solution to maintain Contact persons between ERP and CRM with active Middleware settings.
A Good answer will get maximum points.
Regards
Ritvij

Dear Ritvij,
Am no sure how best I can answer but attempting:
Basically the contact persons in the R/3 system when are transfered to a CRM, the system generates the number from the number range with internal number assignment of the standard grouping. Hence, no PIDE settings involved.
Now, maintaining the contact person in CRM and to determine the number range for contact persons differently, you got to go for enhancement. You can look at the note 564538 which might give you some clues as to what enhancements are required.
thanks
Ravi

Looking for CRM Middleware Training

Folks,
Can anyone recommend any institutes in the US for CRM middleware training other than SAP Education ?
Thanks much.

Hi Sundar
There is a study material for Middleware CR-555.Am not sure whether you can download it.
Cheers

Request for cookbook for internet sales and CRM middleware

Hi
can anybody send cookbook for internet sales and CRM middleware. Your response will be rewarded.
please send to : [email protected]
thanks and regards
bhaskar

Hi Bhaskar,
I have sent you the required docs for Middlware and Internet Sales.
<b>Reward points if it helps.</b>
How to give points: Mark your thread as a question while creating it. In the answers you get, you can assign the points by clicking on the stars to the left.

CRM Middleware document needed

Hi everybody... If you have any helping documents or tutorial documents on CRM Middleware, please send me.
Thanks.

Hi Ravi,
Please check the Middleware wiki page, especially the MW Survival Guide. This is a work in progress which I'm updating as I can. Theres also some documentation here on Conntrans and Groupware.
[http://wiki.sdn.sap.com/wiki/display/CRM/CRM+Middleware]
Check also the BestPractice for BDoc Analysis gudie attached to note 768503.
You could also request training on CR500 course - but I'm not aloowd to send the relevant material to customers.
Hope htis helps.
Brian.

CRM Middleware Object extensions

Hi All -
Can someone send me the "CRM Middleware Object extensions for custom Bdoc developments/Bdoc Modeling" book and any stuff on Business Transaction Events (BTE)?
TIA,
Aarthi.

Hello Davy,
please do not request documents to be sent via Mail. Have you read Links to CRM Documentation.
Regards
Gregor

CRM middleware replication, Bdoc modelling ......

Hello,
I am currently on to CRM middleware, ........ I need to do some work related to replication of data from ECC to CRM, Bdoc modelling, error handling etc.
I actually went thru the posts, but could not quite get the clarity.
Can anyone pls let me know where to start..... to get a good underatanding of CRM middleware , any documentations on CRM middleware would be of great help.
Thanks a lot !!
Veena.

Dear Veena,
To get a good understanding of R/3 and CRM master data replication, the SAP best practices
C71- Connectivity
B01- Generation
B09- Customising Replication
C01- CRM OrgModel
C03-Master and Transactional data replication
will help you a lot in real time process. For basics & fundamentals, you need to go thru the CR500 and CR550 which can really help you.
About error handling, better you search the SAP NOTES in CRM Middleware section.
But for your client specific scenarios, you should again post threads on SDN with proper requirements.
Thanks&regards,
kalyan

PMS and Training and Event Management

Hi Gurus,
Our one the of the client implementing PMS and Training and Event Management.
Could anyone suggest me what are the questions need to be asked in initial meeting with the client.
and if anyone has configuration documents on PMS and Training and Event management please forward to me,
my id would be [email protected]
Regards,
Rajesh Soma

The prerequisites of PMS is OM and PA is mandatory,
PMS is just like an interaction between the manager and the employees in an enterprise, based
On his work they are going to put some rating etc.
In the standard system employee called as “Appraise” Manager called as an “Appraiser” and Manager’s Manager called as Higher level manager “Part Appraiser “ can be a self-peer & customer they can save & provide their Comments to the “Appraiser”
First you take the requirement form client side what are the process and how Appraisal system in client then you have to prepare one sheet like Preparation ,Planning,Process
for business functions and other check below :-
HCM, Performance Management (Flexible) 01 - SAP Documentation
HCM, Performance Management (Predefined) 03 - SAP Documentation
check below once :-
Tcodes for PMS Basic Setting
OOHAP_BASIC      Basic Appraisal Template Settings
OOHAP_CATEGORY      Appraisal Category Settings
OOHAP_CAT_GROUP Category Group Settings
OOHAP_SETTINGS_PA PA: Settings
OOHAP_VALUE_TYPE Standard Value Lists
T codes for PMS Process
PHAP_ADMIN     Administrator - Appraisal Document
PHAP_CATALOG     Appraisal Template Catalog
PHAP_CHANGE     Change Appraisal Document
PHAP_CREATE     Create Appraisal
PHAP_PREPARE     Prepare Appraisal Documents
PHAP_SEARCH     Evaluate Appraisal Document
start your work with above things any other post here again ......

CRM Middleware Documentation and Training

Similar Messages

Maybe you are looking for