Crm middleware : R/3-ISU to CRM Business agreements and Contract accounts

Hi Guys
We are Downloading BP data from R/3 ISU system to CRM system and I did the relevant customizations using setup and load guide, along with the BP data it is required to download Business agreements and contract accounts (BDOC buag_main) also for this download I don't have any idea about what customizations to do to download BUAG_MAIN does any one have the document which specifies the required custmizations for downloading Business partner agreements.
My id : [email protected]
Thanks in advance
Warm regards
Rajasekhar

Hi Madhu,
Contract Account on ISU is Business Agreement on CRM. Please refer the following path to get the load guide for contract account.
The SAP Service Marketplace, http://service.sap.com/utilities => Product Information => mySAP CRM for Utilities => Cookbooks & Guidelines => IS-U Specific Set-Up and Load Guide for Business Agreement / Contract Account.
Reward points if it helps.

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Creation of MKK and Contract Account for New CRM Roles

Hi Experts,
I need a help in CRM for creating new roles and extending the same in R/3 in MKK role.
Here is the problem I faced.
I have copied the CRM000 role and created a new role ZCRM00 for
business specific need. It is getting created in CRM and a BP is also
getting created in R/3 BP but it is not creating an MKK Role in FI-CA.
The following steps can be used to simulate the problem
Step-1: Create a BP in CRM with the ZCRM00 role. Please do not
extend or create the BP in Sold to Party Role. Because if the BP has
Sold to Party role then the problem will not occur and Business does
not want to have s in Sold to Party roles because customers will
be having Sold to Party Role
Step-2: Create a Business Agreement for that BP
Step 3: Go to R/3. Run Transaction FPP3 and search for the BP created
in role. The system throws the message "usiness Partner <BP
Number> does not exist in the MKK Role".
Step-4: If you go to the transaction CAA2 and enter the Contract
Account Number (Appearing in the Business Agreement Tab of BP Business
AGreement Tab in CRM) and the BP Number the system will say "Business
Partner <BP Number> does not exist in the Contract Partner.
I have already executed the steps mentioned in OSS Notes 632749 but it did not result into anything.
Can anybody please help me to create the MKK role and Contract Account in R/3 for the newly created role in CRM. I understand this thing works fine for the Sold to Party role in CRM. I believe when SAP has given the flexibility to create new role in CRM, there will be some way to create the MKK role and contract account automatically (very much like Sold to Party) in R/3.
Looking forward for your reply
Regards
Karthi V

Hi,
Can you please guide us if you were able to resolve this issue and you were able to assign the MKK Contract partner role for the custom BP Roles.
Thanks,
Vamsi.

CRM Middleware -XI-SAP-ISU

Hi all,
1) In connecting between SAP-ISU and SAP-CRM we have CRM Middleware. People are having second thought that it can be done by XI bcz of volume of data from SAP-ISU to SAP-CRM
Can anybody suggest me which one we can suggest?
2) In connecting with telephone system to CRM they have already some in built mechanism to connect with CRM , now they are having second thought that we can use XI between
Can anybody suggest me which one we can suggest?

Hi venu,
I hope the following documents ll be useful to u.
For XI
http://help.sap.com/saphelp_nw04/helpdata/en/e3/e60138fede083de10000009b38f8cf/frameset.htm
BW WITH SD, FI, CRM:
http://help.sap.com/bp_biv235/BI_EN/html/bw.htm
CRM to BW extraction:
http://help.sap.com/bp_biv135/html/bw.htm
http://help.sap.com/bp_biv135/html/BW/SalesAnalysis.htm
http://help.sap.com/bp_biv235/BI_EN/index.htm
http://help.sap.com/bp_biv235/BI_EN/html/bw.htm
http://help.sap.com/saphelp_nw04/helpdata/en/af/ed833b2ab3ae0ee10000000a11402f/frameset.htm
check threads for possible 'error' happened
CRM Data source issue with Delta Load( For BW Gurus only)
Re: Activities : 0CRM_SALES_ACT_1
Re: CRM Service Contracts : no records with 0CRM_SRV_CONTRACT_H
Hope it helps...let me know
Regards,
R.Ravi

Link to Business Role and User Account

How to link an user account with a business role so that the user account can work with the new UI?

Hi,
Go to transaction PPOMA_CRM. Search for your business role say SALESPRO in the Position Search.Double click on the role so that its details are visible on the right hand side.Then search for your user from the user search.When it comes in the left side bottom, drag and drop it to the position on the right side.
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Rohit

Sync of bold 9930 w software 7.1bundle to outlook home&business 2013 and gmail account

problem with sync of gmail google and blackberry Bold 9930 with 7.1 bundle software.
Device has best file current setup not syncing device, computer and account.

Hi,
I found a similar thread and a solution:
Back up all your code / projects etc.
Close outlook.
Search for VbaProject.OTM (or whatever file is used to store your projects, there may be more than one)
It should be [Drive]:\Users\[Username]\AppData\Roaming\Microsoft\Outlook
Move this file to another location.
Open outlook.
Go into VBA and recreate your projects from your backups.
You should now be able to bring up the digital signature option without it crashing.
This seems to apply to both Outlook 2010 64 bit and Outlook 2013 64 bit.
The thread link is below:
http://answers.microsoft.com/en-us/office/forum/office_2010-customize/outlook-2010-64-bit-crashes-digital-signature/4f3eb01d-eeb1-4f80-a8ee-e8266a705c7b
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TechNet Community Support
It's recommended to download and install
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Initial Load of BUAG_MAIN (Business Agreements) IS-U = CRM

Hello. We are integrating ISU to SAP CRM 7.0.
We have been replicating Business Partners between the two systems for a couple of years, and now wish to begin replication the Business Agreements <=> Contract acconts objects (BUAG_MAIN)
In our development system, in order to successfully process the initial load of BUAG_MAIN, I had to RE-run an inital load of BUPA_MAIN. I am really unconfortable having to do this in our productive systems!
My question to you experts:
Is there a way to run an initial load of a dependent object (BUAG_MAIN) without having to re-run an initial load of the parent object? Any suggestions would be greatly appreciated!

Hello Pratik,
- There are no dumps in ST22
- There are no errors in SMW01
- No. range settings are set as following:
CRM: Master Data-> Business Agreement-> Define Number Range for Business Agreement:
No. From number To number Ext.
01 000100000000 000199999999 X
02 000200000000 000299999999
ERP/IS-U: Financial Accounting (New)-> Contract Accounts Receivable and Payable-> Basic Functions->Contract Accounts->Number Ranges and Contract Account Categories
No. From number To number Ext.
01 000100000000 000199999999
02 000200000000 000299999999 X
But before inital download we have set all no. ranges to External as prescribed in the set-up and load guide for business agreements and contract accounts.
(There is just one Business Agreement Class and one contract account category)
Hope to hear from you soon.
Kind Regards
Saima

Business Agreement in SAP CRM

Hello Experts,
My present project is related to ISU and CRM.
As CRM consultant, I would like to know how to configure Business Agreement in CRM system.
Please could you suggest any config guide for Business Agreement creation in CRM?
Regards
Madhu

In Service Marketplace you will find this document:
"Set-Up and Load Guide for Business Agreements and Contract Accounts".
You might find it useful.
Mihai

How to get business partner/contract account if i have DFKKKO-OPBEL?

HI Gurus,
Can you please tell me the way to link DFKKKO-OPBEL(Number of Contract Accts Rec. & Payable Doc.) field with business partner(FKKVKP-GPART) or contract account(FKKVKP-VKONT) in CRM. I have input as OPBEL and its my requirement to get business partner and contract account.
PLease help me on this
Thanks
Sudipto

Hi,
You can surely get GPART and VKONT from DFKKOP table for the relevant OPBEL.
Thanks,
Vimala P

CRM 7.0 / IS-U: adding custom fields to Business agreement for replication

Hello Experts!
We're working on replication of custom fields from IS-U to CRM 7.0.
Can you help me with clarification of my understanding of these questions..?
1) CRM/IS-U mapping tables for buag_main:
Business Agreement(BUAG_MAIN) is a BO in CRM that corresponds to CRM table CRMM_BUAG and to Contract account in IS-U table FKKVKP.
Table FKKVKP were enhanced with some z-fields,
so we are going to enhance corresponding CRM table CRMM_BUAG (or CRMM_BUAG_H) with that new fields..
But we see that these CRM and IS-U tables have far not the same field structures..
So, the question: Which crm and is-u tables i should look, enhance and replicate for Business agreement?
2) Access to Business agreement with possibility to add custom field:
I couldn't find in Web UI where i can directly edit profile of Business Agreement..
I've found just access to assignment block "Business agreement" on Account's profile overview page..(Role ServicePRO; Account details).
There I used AET to add custom field..but I faced with problem when the 1st popup appeared: there was no enhanced object "Business Agreement"..
Also in role "Utilities IC Agent" i've found "business agreement" profile but there I don't see buttons for adding custom fields..
So, the question is: Where I can access Business agreement profile to enhance it with custom fields for replication with IS-U?
3) CRM/IS-U data exchange functions:
I tend to use tcode CRMC_BUT_CALL_FU:
for CRM inbound event of BUAG object - FM CRM_BUAG_MWX_PROCESS_EXT_STRUC..(as template).
Question: Am I right that it fits my requirement to replicate custom fields from IS-U to CRM?
Please tell me if you need more information..
Looking forward to your answers.
Thank you a lot in advance!
Kind regards,
Evgenia

Hi Gobi,
Thank you for advice. But:
I've created fields not by using AET - I used documentation that Nicolas suggested me above.
I've enhanced tables and structures that were mentioned there with my z-fields for both sides (CRM and ERP).
Also I looked CRMC_BUT_CALL_FU for CRM Inbound BUAG_MAIN - corresponding standard FMs are marked for call.
Any ideas?
Thanks in advance.
BR,
Evgenia

Contract Account Custom view not called when replicating thru CRM

Hi All,
We have modified the Contract account screen through BDT.
Functionality -
We have a custom table, that needs to be updated during contract account creation when reference contract account is used for creation.
The update is successful when creating contract account via ISU, but when creating thru CRM, the custom view is not getting triggerred.
I have checked in debugging as well, the process flow triggered via CRM is different than that from ISU. When Business Agreement is created via CRM, neither of PAI / PBO event is triggerred defined for the custom view created in BDT.
When we have the custom field passed from CRM, it is getting updated correctly, but if the field is not passed from CRM view and we are updating using code logic in BDT modules, it is not successful.
Could you please help in case I have missed on some config or is there any alternate way to get the custom requirement achieved.
The requirement is to have custom table updated in both Create and Change mode.
Thanks in Advance!!
Regards,
Rajesh Popat

Hi Siva,
Contract Account was replicating correctly for the ISU system. The issue was, we want to update some custom fields that are not passed as a part of CRM data, but using BDT and some validations, we were trying to populate that field and also update the custom table and link the same to sub screen attached for the contract account screen.
The issues is now resolved. The custom view is getting triggered through CRM. There was some config missing for the BDT.
When using BDT, only the PAI module gets called for all the views defined for the BDT.
Thanks!!
Regards,
Rajesh Popat

HR Integration with CRM doesn't create employee in CRM

Hello all;
We are using SAP CRM 5.0 SP08 and SAP ECC 6.0. I am trying to setup the HR-CRM integration and did everything that must be done in my opinion. The IDOC is created succesfully from the ERP side via PFAL and BD87 in CRM shows "green" status records for the IDOC but no business partner is created. I read the blog /people/vikash.krishna/blog/2006/10/15/replicating-hr-master-data-part-1 , examined the SAP notes 934372, 312090, 550055 but there is no result. May you please help me in solving the problem?
Best Regards,
Erkan

Hi Erkan
Did you follow all the following steps
Setting up Transfer of Employee (HR Master) from R/3 to CRM
1. Logical system XXX assigned to R/3 client XXX. Logical system YYY assigned to CRM client YYY view through SCC4
2. Create RFC Destination YYY for CRM client YYY in R/3 and
Server ID with user details and client YYY.
3. Transaction code SALE : Application Link Enabling (ALE)  Modelling and Implementing Business Processes  Maintain Distribution Model and Distribute Views. (Direct transaction code : BD64)
Go to change mode and select Create Model view.
You get a popup. Fill in the details Technical name, short text and validity
Select Add message type from the application tool bar.
Fill in the following details
Model view : HRCRM
Sender logical system : XXX
Receiver logical system : YYY
Message type : HRMD_ABA
Note : Only this message type works for employee transfer.
4.Save the model. From the same screen select the distribution model and from the menu Environment  Generate partner profiles
Dont change anything in the next screen. Simply Execute.
4.Distribute the distribution model HRCRM
Select the distribution model. From the menu bar, Edit  Model View  Distribute
You get a dialog showing the receiver logical system. Execute.
You get a log Model view HRCRM has been created in target system YYY
5.Go to the CRM system and check up whether this model has been created.
Transaction code BD64
The model has got copied. No changes can be made in CRM
6. Generate partner profiles for the distribution model in CRM by selecting
Environment  Generate partner profiles.
In the next screen, do not make any changes and Execute.
Partner profiles can be seen in transaction WE20
Delta Download Settings
7. So far, the above settings will ensure the initial download. However for any changes / new employees to be transferred, i.e delta changes, changes pointers need to be activated.
In R/3, Transaction code SALE, Application Link Enabling (ALE)  Modelling and Implementing Business Processes  Master Data Distribution  Replication of Modified Data  Activate Change Pointers Generally (BD61)
This activates change pointers globally for all message types.
8. In R/3, Transaction code SALE, Application Link Enabling (ALE)  Modelling and Implementing Business Processes  Master Data Distribution  Replication of Modified Data  Activate Change Pointers for Message Types
Activate change pointer for message type HRMD_ABA
9. CRM : Number Assignments. Generally, there are 3 types of number assignments (also called switches) when business partners are created.
1 The system uses the number from the general internal interval of the number
 range object BU_PARTNER
2 The system uses the number from a specific internal interval of the object
3 The number is transferred from HR and a prefix is added. In this case, a specific external interval, which must be defined as XX00000000 (upto
XX99999999), is used (where XX denotes any two letters).
The number range object for all switch positions is BU_PARTNER, with the interval depending on the switch value.
For switch value 1, the system uses the internal standard interval, otherwise for switch values 2 and 3 you must also create a grouping (transaction BUC2) for these intervals. For the system to be able to connect the grouping and the number range interval, the name of the grouping must be exactly the same as the name of the corresponding number range interval (the name of the grouping is contained in the first column of the table). If you select 3 (HRALX/PNUMB = 3) for the number assignment of busienss partners of the employee role, create HRALX/PSUBG switch manually in table T77S0.
In table T77S0, HRALX/ONUMB is used to set the number assignment for organizational units and HRALX/PNUMB is used to set the number assignment for employees.
Create a number range ZZ
Transaction code BUC2. Create a grouping of the same ID as that of the number range. Eg. Number range ID : ZZ and grouping ID should also be ZZ
In table T77S0, maintain the following combinations
HRALX-PNUMB = 2
HRALX-PSUBG = ZZ
10. Make the following customizing changes in CRM
Transaction code SM30 : Table T77S0
Group Sem Abbr Value Abbr
HRALX HRAC X Activate HR Integration with CRM
HRALX OBPON ON Activate integration between Business partners and Org Units
HRALX PBPON ON Integration between business partners and employees
HRALX OPROL BUP004 Role definition for org unit Business partner
HRALX PPROL BUP003 Role definition for Employee Business partner
HRALX ONUMB 1 Number range assignment for org units
HRALX PNUMB 2 Number range assignment for Employees
HRALX PSUBG ZZ Number range grouping only if PNUMB is not 1.
11. Create Employee Master in R/3. Employee master consists of Infotypes. The mandatory infotypes are Actions, Address, Personal data and Organizational Assignment.
Transaction code : PA30
12. In R/3 Initial Download : SE38 RHALEINI
Plan version : 01
Object type : P Person (always)
Object ID : Employee ID eg. 1
Receiver Partner no. : YYY
Select further details
You get all the data transfer details
13. In CRM, transaction code PP01 View HR Master objects
You see that the employee 1 has got transferred. To see the corresponding business partner go to the infotype Relationships (the first row)
Screen 2 gives you the business partner ID in CRM
14. Now change the employee master in R/3. Execute program RBDMIDOC in R/3 to send the changes over to CRM
Put message type HRMD_ABA and Execute
15. All subsequent changes in R/3, i.e changing an existing Master or creating a new one goes through directly by program RBDMIDOC.
16. After all employees are transferred to CRM from R/3 only then its safe to execute initial download CUSTOMER_REL
If an Employee responsible 2 is replaced by 3 in the customer master in R/3, then in CRM, the same is not replaced. Only difference that the sales area assignment is no longer there for the replaced employee in transaction BP relationships.
Hope this would help.
Regards,
Rekha Dadwal
You gain a point for every point that you reward. So reward helpful answers generously

ISU: Find Business Partner, Contract account or contract to Table EABL

Hi Experts,
can you tell me, in which table I find the Business Partner or Contract Account to a meter reading document (table EABL)? I have the fields EQUNR and GERNR but I cannot assign the documents to a business partner.
Regards,
Michael

Hi,
You can surely get GPART and VKONT from DFKKOP table for the relevant OPBEL.
Thanks,
Vimala P

Migration of BUPAs and business agreements

Hello,
Its my first thread and my English is not so good but i hope you can understand my problem.
We have to migrate BUPAs from an NON-SAP system to an SAP CRM 7.0.
We use the LSMW for this with IDOC Basic type CRMXIF_PARTNER_SAVE01.
This is okay and works good.
But we also have to create an business agreement for each of this migrate BUPA and this is a little bit tricky.
So i know that there also an IDOC type for this but i want to link this creation to the migration of the BUPAs.
That means i want to migrate one BUPA and after a successful migration of one BUPA i want to create his business agreement and so on.
So how can i do this?
Thx for help

No Idea? Or is my english to bad to understand?
Br,
Silvio

Does Business Partner have one Contract Account per premise ?

Hi,
Business Master Data
a) Business partner
b) Contract Account
c) Contract
Technical Master Data
a)Connection Object
b)Premise
c)Installation.
Relations:
One Business Partner will have multiple Contract Accounts
One Contract Account will have multiple Contracts( ex: Gas contract or Electricity contract or water contract)
One Contract will have one installation
One Connection Object will have multiple Premises.
One Premise will have will have multiple installations
Question:
Is it like one Contract Account can link to only one premise? Or does it depend on Company data model?
One Business partner has 2 properties at 2 different premises. And 2 contract at these 2 premises.
To manage this situation, Does BP need 2 different CA or only CA can have these 2 contract with different premises?
Thanks in advance.
Regards,
Murtuza

Murtuza:
The cardinality is as follows:
1 BP : n CA
1 CA : n Contracts
1 Contract : 1 Installation
1 Connection object : n Premises
1 Premise : n Installations
So a Bp can have 1 or several contract accounts, and an account can have 1 or more contracts, and the contracts for an account can be for any service locations - they are not limited [standard system behavior] to a specific location. Client data model and business rules may determine differently.
regards,
bill.

Replication of BP Relationships --- ISU to CRM

Hi All -
We have an ISU ECC 6.0 Ehp 4and CRM 7.0 sp3 system.
I am trying to set up the replication of Business Partner Relationships.
I am using the cookbook avbl in Service Marketplace.
I have a couple of questions.
1. The cookbook says something about Business Partner Contact Persons (in table KNVK) as not being a part of the replication. When I create a contact person for my ISU Business Partner the relationship (Contact Person BUR001) gets created in the BUT050 table. So, what exactly is the document trying to say about Business Partner Contact Persons (in table KNVK) ?
So, anyways I did all the configuration.
a. Checked the internal number ranges that the relationships will use and made sure everything is good.
b. I added the entries to the COM_BUPA_CALL_FU table in ISU. Deleted the other entries in the table as mentioned.
c. Added the entries in the CRMC_BUT_CALL_FU CRM tables as mentioned.
d. I ran into some transport issues here and hence had to delete entries from CRMC_BUT_CALL_FU CRM tables for BP Relation type and reenter them from an excel back up.
When I try replicating a Contact Personfrom ISU to CRM I can see the relationship data in CRM middlewarein the SMW01 queue with the status being processed. But there is no relationship in CRM. I can't see it. Here are the entires I have in the CRMC_BUT_CALL_FU CRM. Am I missing any entry I should need to make the relationship get created in CRM from ISU?
BPOUT     BUPR     100000     CRM_BUAG_MAIN_GET_ID_LIST
BPOUT     BUPR     1000000     MERGE_BUPA_CENTRAL
BPOUT     BUPR     1300000     CRM_BUPA_BDOC_BPR_FILL_DATA               X
BPOUT     BUPR     1400000     CRMPHA_BR_BDOC_FILL_DATA
CRMIN     BUPR     10000     FS_BPREL_DIST_CRITERIA_ROLE
CRMIN     BUPR     50000     CRM_BUPA_BDOC_FILTER_REL               X
CRMIN     BUPR     100000     BUPA_MWX_BDOC_MAP_REL_CENTRAL               X
CRMIN     BUPR     110000     CRM_ISM_BUPA_UP_CURRSTATE_SET
CRMIN     BUPR     200000     CRM_BUPA_BDOC_MAP_REL               X
CRMIN     BUPR     900000     CRM_BUPR_RESTRICT_CONTACT
CRMIN     BUPR     1000000     MERGE_BUPR_CENTRAL
CRMIN     BUPR     1100000     CRM_BUPA_INBOUND_REL_MD
CRMIN     BUPR     1200000     CRM_BUPA_BDOC_MAP_REL
CRMIN     BUPR     1300000     CRMPHA_MWX_BDOC_MAP_REL_PHARMA
CRMIN     BUPR     2000000     MERGE_BUPA_FINSERV
CRMOU     BUPR     100000     BUPA_MWX_BDOC_BPR_FILL_CENTRAL               X
CRMOU     BUPR     200000     CRM_BUPA_BDOC_BPR_FILL_DATA               X
CRMOU     BUPR     1200000     CRM_BUPA_OUTB_BPR_FILL_MD               X
CRMOU     BUPR     1300000     CRM_BUPA_BDOC_BPR_FILL_DATA               X
CRMOU     BUPR     1400000     CRMPHA_BR_BDOC_FILL_DATA
MERGE     BUPR     1000000     MERGE_BUPR_CENTRAL
R3AIN     BUPR     1000000     ABA_BUPR_MAP_PROXY_TO_DDIC               X
R3AOU     BUPR     2000000     ABA_BUPR_MAP_DDIC_TO_PROXY               X
Thanks in advance for the help.
Regards,
Pradhip.S

Pradhip:
I am not sure about that line - but contact persons are replicable with the correct middleware configuration.
regards,
bill.

Crm middleware : R/3-ISU to CRM Business agreements and Contract accounts

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