CRM Middleware with APO
Firstly, I have a new requirement to integrate APO (Baseline forecasts) with CRM (Inbound to CRM), Can this be done with CRM middleware or would I have to utilise CIF or PI?
If the answer is yes to CRM Middleware, can the following be achieved with it?
Due to historic reasons there is a disaggregation of APO CPG baseline to CRM CPA (1:Many relationship) therefore somesort of intermidiate lookup table would be required as part of the mapping.
Not knowing the CRM Middleware capabilities it would be good to get someones feedback on the above.
Thanks in advance.
Hi Meigh,
Yes, Middleware can be used. Please refer to note 719627 and 1071522 for required settings. Notes 819744
and 892762 might also be of interest.
Best regards,
Brian.
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Dear SDN team,
We are trying to Integrate SAP R/3 4.6c with SAP CRM 5.2 using CRM middleware.
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Regarding middleware ,are you down loading plants? bacause down load object objects DNL_PLANT is obsolete.
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Muralidhar Prasad Chatna -
Is CRM Middleware Expertise Required if no R/3 Is In Scope?
Hello CRM Community,
I'm an XI developer, and I'm trying to get a handle on exactly when CRM Middleware (& thus a Middleware Resource) is required, and when it is not.
If a customer is implementing CRM 5.0 (with IC Web)in a landscape with non-SAP applications, would they necessarily require a Middleware consultant?
And if so, to what extent would that requirement be reduced in comparison to an implementation which interfaces to R/3?
Thanks in advance,
JimmyHi,
CRM middleware is used in CRM whether or not the system is linked to other systems (SAP or non-SAP). CRM is based on it. Eg. whenever you create or change an object in CRM, a bdoc is created which contains the data.
The question is whether you'll need to use, influence or change the middleware in your project:
Image having integration with R/3: then you'll need the middleware for setting up the distribution (initial/delta load) between CRM & R/3. But as long as you stick to the standard solution, this will be very easy to setup.
Imagine having integration to other systems: then you'll need the middleware to interface to them (which can be done using idocs or XML).
Imagine having a CRM-MSA implementation: then the middleware is used to send data to the MSA client. This means setting up the data-distribution to the clients, which can be quite complicated.
Imagine having a stand-alone CRM system with an IC webclient and flows limited to the CRM system: then a middleware consultant won't have to much work.
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I am looking for the easiest way to send an update/insert of BP longtext change to SAP CRM Middleware (& MobileSales). I have implemented save of the text with function save_text within of a CRM application for changing bp data.
Text is available to standard CRM transaction bp, but now updates have been send to subscribed Mobile Sales clients.
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DanielHi Daniel,
just wondering if you had a solution for this as I have the same issue to solve as well.
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CRM Interfaces with R/3 programming
Hello Experts,
I am new to CRM programming in ABAP. Can anyone send me some example programs for interfaces, BADIs and BDOCs in CRM which can be used as a reference for integrating CRM with R/3 interface developments.
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RickyHello Ricky,
what data should be exchanged between CRM and R/3? I hope that you know of the SAP CRM Middleware which allows you to exchange Masterdata like Business Partners and Material and also transactional Data like Quotations and Orders.
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Gregor -
Regarding CRM middleware and XI
In SAP CRM middleware acts as a heart of CRM.
that means communications with CRM server from any other server is through middleware,right?
In netweaver ,XI acts also the same like the integration server.
right?(both SAP and NON SAP server)
please explain the above two statements clearly.
thanks in advance
kpsmoorthy.The role of CRM "middleware" vs XI is often misunderstood.
Let's go back many many years and understand why we have CRM "middleware".
Before XI even existed SAP had to have a way to transfer data between an R/3 system and the CRM system. The CRM system needed to have a "replica" of the necessary master data to capture sales orders for e-commerce or mobile sales. Thus SAP created the "middleware". The middleware consist of a new dimension "plugin" on the R/3 system and code on the CRM system, built upon the concept of queued RFC. Basically the standard transactions such as XK01, XD01, VA01, etc. were modified to generate bdoc's whenever data was changed or created. These changes then flowed to CRM via queued RFC.
CRM middleware primary goal was to receive data from R/3 and to send data back to ERP. In release 3.0/3.1 it was expanded to allow external systems to receive and transfer data into CRM via the XIF adapter. After the XIF adapter was released, SAP introduced the XI system. The XI system was designed for integration between systems. However the CRM middleware being robust and not requiring extra systems still exists. If you want to integrate one SAP CRM system with an SAP ERP system then the "crm middleware" is the application tool that is isued.
If you need to integrate SAP CRM with external systems then you would use a combination of XI + the CRM XIF adapter. In CRM 52/60 you can use the web services toolset in addition to the XIF adapter.
To summarize:
"CRM Middleware" - Specialized integration scenario between SAP CRM & SAP ERP
XI - your integration server that can do a lot more than "crm middleware".
Take care,
Stephen -
CRM Middleware Documentation and Training
Apologies as this is not a technical/functional question as such but I have been looking for SAP CRM Middleware documentation and/or training courses on the subject.
Particularly in relation to integration with Microsoft Exchange Server
So far I have found documentation on help.sap.com but little else. Nothing on integration with MS Exchange.
Firstly, does anyone know of any other good sources where this type of information can be found?
Secondly regarding training, the only course I have found has been the CRM Basics 5 day course that covers Middleware, but I don't know how in depth or even if it covers integration with Exchange.
Is anyone aware of any good CRM Middleware courses, preferably in the UK?
I would be grateful for any kind of help?
Many Thanks
DavidHi,
Check out
http://help.sap.com/saphelp_crm50/helpdata/en/2b/0bc5de1814b34b8f453fa5b07b8739/frameset.htm
Middleware courses are available:
CRM500(overview) & CR550(enhancements) & some mobile integration courses, but none of them realy cover groupware integration.
It's a pretty new functionality...
Michael. -
Why we need crm middleware for material replication?
Hi Experts,
Why we need CRM middleware for material replication from ECC to SRM when we can do the vendor replication from ECC to SRM with ABAP report? IS there any technical limitation?
Thanks and regards,
RanjanHello,
Vendors and locations, for example, you can replicate from ECC to SRM using ABAP reports.
However, if you want to replicate the following information, you should use the middleware:
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- DNL-CUST-PROD0 - Material number conversions
- DNL-CUST-PROD1 - Product : categories
- DNL_CUST_SRVMAS - Customizing: Service Master
- MATERIAL - R/3 Material Master
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Check note 872533. It provides more information.
Regards,
Ricardo -
SAP CRM Middleware flow from R/3 to CRM
hi
I am new to CRM middleware I have some doubt about the replication from the R/3 to CRM.
I have some 4 basic questions Kindly help me out
1.in initial down lode how to know which object for which requirement? There is any list like these objects for this one?
2.when the initial download have to use and when the delta down lode have to use?
3.object creating is preferable option or not if yes in which condition we have to create the objects?
4.what is the difference between customizing objects and business objects? and when we have to use which object ?
wiht Regards,
prakesh..!Hi Prakesh
Happy to hear that my answers were useful. Hope this new will solve your problem.
So let's reply to your new questions.
1) Yes it is the delta download. This means that you have already triggered the initial download. Now all changes or new creations are replicated into the CRM system. I do not suggest this approach. This is usually used when you have no other chance because this process is complex and very time consuming. I would suggest checking the BDoc before proceding with degugging the queue. Go to transaction code SMW01. Filter on time (when you made the change). You will find bdocwith a red or yellow traffic light. This means that data have been not processed in CRM system. You usually have an error message (just select the BDoc from the list and click the red button in the toolbar) attached to the BDoc that is explainatory of the error. Correct the error and reprocess the BDoc (there is a proper button).
2) To debug the queue go to transaction code SMQS and SMQR and deregistrate inbound and outbound queue in the CRM system. After you do this, apply the changes to the customer. You will find an inbound queue in transaction code SMQ2. Select the queue and click the last button in the header toolbar. You will process the flow in debug. Remember to register the queue when this is no more necessary otherwise you will have a mess in the system.
3) if you create new customer in CRM system, this are automatically replicated in the backend system basing on the scenario set. No additional tables are created. All the changes applied in the CRM system will be replicated in the backend with the same process except the Bdoc that are really CRM specific.
Hope this help you.
Regards,
Fabrizio -
USE OF CRM MIDDLEWARE AND XI in SRM LANDSCAPE
Hello All,
Please Can anyone tell me for communicating between SRM and different systems within a landscape,how do we recognise whether to opt for XI or CRM middleware
(Of SRM)???
Please Help.
Thanks,
Disha.Hy Disha,
The different communication methods from SRM are:
1 CRM Middleware
This is only used for Master Data replication (init) with SAP Backends, and for Product master for init and delta uploads.
You can define your own BDocs for your needs (non easy way)
2 RFC
This is used for R/3 backend document creation (Reservation, PR and PO) in classic and extended scenarios, and for several checks in the SC creation
3 ALE/IDOCs
This is used for Good receipt and Invoice creation in R/3 in Classic and Extended scenario
4 XI
It is used for SUS integration, CCM upload and publishing scenarios, and PO send scenarios.
Regards.
Vadim -
CRM MIDDLEWARE QUERY FOR PRODUCT REPLICATION -URGENT
Hello All,
I am replicating the product categories(in SRM terminology) i.e. initia load of Material groups from backend(R/3) into the SRM system through the CRM Middleware.
At the r/3 side in the tcode SMQ1(Outbound Queue),i am getting the status as STOP while at SRM side(i.e. CRM middleware) in the tcode SMQ2(Inbound queue),i get the status READY.Also when I go in for the transaction of Monitoring Initial Load (R3AM1),I get the status as RUNNING.
Can anyone please tell me how much time it takes to download these objects because I had started the Initial Load for 4 Objects out of which the 1st object took 4 hrs to be downloaded!Please help.
Thanks & regards,
Disha DAlso I got an error in executing the report BBP_PRODUCT_SETTINGS_MW with the foll information text :-
The termination occurred in the ABAP program "SAPLSMSG" in "MESSAGE_STOR
The main program was "BBP_PRODUCT_SETTINGS_MW ".
The termination occurred in line 44 of the source code of the (Include)
program "LSMSGU02"
of the source code of program "LSMSGU02" (when calling the editor 440).
What customizatuon/configuration settings are required for this report to be executed succesfully????
Disha -
Hi all,
1) In connecting between SAP-ISU and SAP-CRM we have CRM Middleware. People are having second thought that it can be done by XI bcz of volume of data from SAP-ISU to SAP-CRM
Can anybody suggest me which one we can suggest?
2) In connecting with telephone system to CRM they have already some in built mechanism to connect with CRM , now they are having second thought that we can use XI between
Can anybody suggest me which one we can suggest?Hi venu,
I hope the following documents ll be useful to u.
<u>For XI</u>
http://help.sap.com/saphelp_nw04/helpdata/en/e3/e60138fede083de10000009b38f8cf/frameset.htm
<u>BW WITH SD, FI, CRM:</u>
http://help.sap.com/bp_biv235/BI_EN/html/bw.htm
<u>CRM to BW extraction:</u>
http://help.sap.com/bp_biv135/html/bw.htm
http://help.sap.com/bp_biv135/html/BW/SalesAnalysis.htm
http://help.sap.com/bp_biv235/BI_EN/index.htm
http://help.sap.com/bp_biv235/BI_EN/html/bw.htm
http://help.sap.com/saphelp_nw04/helpdata/en/af/ed833b2ab3ae0ee10000000a11402f/frameset.htm
check threads for possible 'error' happened
CRM Data source issue with Delta Load( For BW Gurus only)
Re: Activities : 0CRM_SALES_ACT_1
Re: CRM Service Contracts : no records with 0CRM_SRV_CONTRACT_H
Hope it helps...let me know
Regards,
R.Ravi -
Material Master transfer by CRM middleware
Cannot able to transfer material from R/3 to SRM,
want to know whether system names are specified separately in the CRM middleware config.
what are the basic settings to be done in the this componentYou can add these fields in your reduced message type /SAPSLL/MATMAS_SLL ( created with reference to MATMAS ) type that you would have created to send the Produc master data to GTS .
GTS Plugin - Basic Settings ---Activate change pointer for reduced Message type.
Once you include these field in your reduce message type correcpondinf entry has to be maintaine in table TBD62 so that changes to these fields can go to GTS , you can use Tcode BD52 to maintain the entry in TBD62
Hope this helps.
Kind Regards,
Sameer -
Hi,
Why we need CRM Middleware for Data Exchange with other servers, as we have SAP-XI Server which can do the same.
Reg.
Sunil.Sunil
SAP XI is not designed by keeping SAP CRM Architecture in mind !
It is designed in a genaral way to support the Data Exchange between SAP and Non-SAP systems !
I hope u know the architecture of SAP CRM ! We have SAP CRM Middleware for the Data Exchange between SAP CRM and SAP R/3 and also SAP BW ! This is basic Architectural Landscape !
Here I would say we donot require SAP XI but if we have anyother Legacy System and even If we want to move towards SOA, then we would sure require SAP XI.
I hope this clears your understanding !
Thanks
<b>Allot points if this helps!</b>
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