CRM on Demand integration

Where can I find information about integration between CRMOD and JDE ??

Hi Rohit,
You can refer to Web Service Documentation provided along with the Product.
To find it Log on to CRM OD navigate to Admin >> Web Service Administration >> Download Documentation button
Document describes about generating Session ID and SOAP Example SOAP Requests
Regards,
Deepak H Andeli
Edited by: Deepak H Andeli on Jul 30, 2010 10:02 AM

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About Oracle CRM On Demand Integration package

Hi All,
We are using Staging Environment version of Oracle CRM On demand.
I find description about Oracle CRM On Demand Integration package which can creates a seamless front- and back-office user experience with prebuilt integrations between Oracle CRM On Demand and Oracle E-Business Suite, Siebel CRM, and JD Edwards EnterpriseOne.
Do we have to pay for this package, if do, how much?
I can't find any price information on oracle website.
Thanks!

Hi, Yes it is paid and has its own technical pre-requisites to deploy and use the same. I believe you may have to speak to your Oracle sales representative to get the pricing related info
-- Venky CRMIT

Oracle CRM on Demand Integration to Siebel CRM Enterprise

Hi,
Can anyone tell me wheather Oracle has come up with Oracle CRM on Demand R19 integration with Siebel CRM on Premise 8.1 ? If so what is the latest pack to be installed on Siebel Enterprise for the integration & the link for the same to download . More information on same will be helpful.
Any inputs on this will be appreciated.TIA
Rgds,
Satish

Any thoughts experts?

CRM On Demand Integration Development

Hi,
I have just downloaded the wsdl from CRM OnDemand.
I am trying to generate the client for wsdl using Apache Axis 2 verison 1.6.2 and getting the following error.
Caused by: org.apache.axis2.schema.SchemaCompilationException: The referenced element '{urn:/crmondemand/xml/picklist/data}PicklistSet' was not found!
I am not sure what should i check??????????
Thanks,
Baskar.S

Hi,
The short Answer is that whether the integration is SOD or SOP, COD remains the same. It is only how the customer interfaces into COD.
1) Is there a recommended Approach/methodology for migrating the SOD-CCOD integration setup to SOP-CCOD 8.1.3 Whatever methodology is normally used to migrate a customer from SOD to SOP would apply. However either OCS or a partner would need to be engaged to integrate SOP to COD
2) Can any component (work item) of the existing SOD-CCOD interface ( CCA configuration, user profile configuration, etc) be reused in the new CCOD-SOP migration or the entire CCOD-SOP interface needs to be rebuild afresh after the SOD to SOP application migrationAgain COD remains the same. It is only how the customer interfaces into COD so all the configurations will not change (agents projects groups skills etc.)
3)What are the key variable that impact the effort of such a migration/rebuilt of SOP-CCOD 8.1.3 integrationThe key issues are the migration from SOD to SOP and engaging OCS to do the integration
4)Any practical issues/challenges etc that should be considered for such an integrationI am not aware of any
5)Any documents/links around any of these would be highly appreciated.
I am not aware of any
Thanks,
Sean

How to integrate oracle crm on demand with R12?

Hi,
i wount to implement oracle crm on demand in my company and want to intigrate it with oracle r12. Can any budy guide me how can i do the same? as i am new in this field
Thanks,
Vishal Joshi

Vishal, I would recommend that you post this question on the CRM On Demand Integration Development forum.

Oracle CRM On Demand with Forms6i or 9ids application

Can I link any Oracle Forms 6i or 9ids application from Oracle CRM On Demand through a web link or any other way?

Vishal, I would recommend that you post this question on the CRM On Demand Integration Development forum.

Integrating CRM On Demand with EBS (12.1.3) using BPEL

Hi,
I am working on POC for the integration between EBS and CRM On Demand. We are EBS R12.1.3 and have SOA Suite 10g.
We are planning to use BPEL to do this communication between EBS and CRM OD. Is this something that is possible using BPEL. In additional to BPEL, do we need Java coding or any other language coding?
I donwloaded the Account WSDL from the CRM OD website. Created a new BPEL Process using that WSDL. I read that we need to pass the login credentials using a soap header. Can you please let me know how we can do this in a BPEL Process.
Any pointers would help me alot.
Thanks in advance.
Thanks,
Sreenivas.

Hi,
I found a document about using this feature with EBS 11i. I could not find any document that says it is not supported.
http://simplelogic.in/casestudy/Oracle_EBS_11i_Resumable_Space_Allocation_For_Manufacturing_Sector.pdf
Regards,
Bashar

Oracle CRM On Demand Outlook Integration - Add-in shows inactive

I have followed the steps given in the Oracle CRM On Demand->MySetup.
After installing the OEI, the dll file is registered.
In MS outlook->Tools->Trust Center->Add-ins. The Siebel Outlook Integration Add-ins is shown in the "Inactive Application Add-ins".
How can this be enabled/Active so that Oracle CRM On Demand application is integrated with Microsoft Outlook?
kindly advice.

Finally found a solution for this problem:
In MS Outlook 2007, navigate to Tools->Trust Center->Macro Security-> Select option "Warnings for all macros".
Restart MS Outlook and the Oracle CRM email Integration buttons will appear..
Hope this helps..

How actually Oracle CRM On Demand and Outlook integration works?

Hi Everyone,
Here my question means not how to configure this integration but what is behind this technology. Can someone put some light on technical aspect of it? I wanted to know on what technology this integration is based on and other details if u can provide.
Please help.
Regards,
Abhay

Hello Abhay,
Actually I am not looking for this. I need to know on what this integration is based on? Like if it is based on Webservices, API, HTTPS Request like that...! Can you tell me about it?Unfortunately I cannot share details of the design. If you can tell me what you are trying to do, I'll do my best to provide you with whatever information I have available.
Please also it will be great if anyone can tell me if such integration works fine through Citrix connection?Oracle does not currently certify or support desktop or application virtualization solutions, such as Citrix products, for use with Oracle CRM On Demand. Please refer to "CRM On Demand - Support - Citrix [ID 958822.1]" in http://support.oracle.com for more information.
Thanks,
Sean

Integrating CRM On Demand /JDEE

Hello Experts,
We have a requirement of integrating CRM On Demand and JDEE with SOA Suite as an middle ware.
For initial development phase we have attempt to log in to CRM OD and able to create a Session ID and log out using JAVA code available @ http://www.webbasedcrmsoftware.com.au/crm-on-demand-tutorials/65-java-access-to-crm-on-demand
When we run the same log in java code from the SOA BPEL @ http://www.oracle.com/technetwork/topics/ofm-siebel-blog-postings-092216.html
String sessionString = "FAIL";
String wsLocation = "https://yourinstance.crmondemand.com/Services/Integration";
String headerName;
try
// create an HTTPS connection to the OnDemand webservices
URL wsURL = new URL(wsLocation + "?command=login");
HttpURLConnection wsConnection = (HttpURLConnection)wsURL.openConnection();
// disable caching
wsConnection.setUseCaches(false);
// set some http headers to indicate the username and password we are using to logon
wsConnection.setRequestProperty("UserName", "myusername");
wsConnection.setRequestProperty("Password", "myencryptedpassword");
wsConnection.setRequestMethod("GET");
// see if we got a successful response
if (wsConnection.getResponseCode() == HttpURLConnection.HTTP_OK)
// get the session id from the cookie setting
for (int i=0; ; i++)
headerName = wsConnection.getHeaderFieldKey(i);
if (headerName != null && headerName.equals("Set-Cookie"))
// found the Set-Cookie header (code assumes only one cookie is being set)
sessionString = wsConnection.getHeaderField(i);
break;
String formattedID = sessionString.substring(sessionString.indexOf("=")+1,sessionString.indexOf(";"));
setVariableData("SessionID",formattedID);
//System.out.println("Session ID: " + sessionString);
catch (Exception e)
System.out.println("Logon Exception generated :: " + e);
we are not able to get session ID :(
Are we missing some thing :( like importing CRM-OD certificate to Weblogic Server?
Please some one guide me

So does it work on one server and not the other?
Also -
String wsLocation = "https://yourinstance.crmondemand.com/Services/Integration";
wsConnection.setRequestProperty("UserName", "myusername");
wsConnection.setRequestProperty("Password", "myencryptedpassword");
You are changing these in your code - correct?

Need help integrating the crm on demand in android

HI i am trying to consume the Oracle CRM on demand web services in android
I am doing this with ksoap android but confused with the urls to to declared
right now i am using
private final String NAMESPACE = "document/urn:crmondemand/ws/ecbs/account/10/2004" ;
private final String URL = "https://secure-slsomxvka.crmondemand.com/Services/Account/Query" ;;
private final String SOAP_ACTION = "document/urn:crmondemand/ws/ecbs/account/10/2004:AccountQueryPage";
private final String METHOD_NAME = "AccountQueryPage";
and for login
public static final String ONDEMAND_WS_URL = "https://secure-slsomxvka.crmondemand.com/Services/Integration?command=login";
i can log in and get get session but not sure about how to call the account info data or contact data
SoapObject request = new SoapObject(NAMESPACE, METHOD_NAME);
request.addProperty("Userid", "XXX");
request.addProperty("Password","XXXX");
request.addProperty("ViewMode", "organization");
request.addProperty("BookName", "");
request.addProperty("jsessionid", JSESSIONID);
SoapSerializationEnvelope envelope = new SoapSerializationEnvelope(
SoapEnvelope.VER11);
   envelope.setOutputSoapObject(request);
HttpTransportSE androidHttpTransport = new HttpTransportSE(URL);
try {
          androidHttpTransport.call(SOAP_ACTION, envelope);
          SoapPrimitive response = (SoapPrimitive) envelope.getResponse();
} catch (Exception e) {
Log.e(TAG, "Error"+e)

Hi Prabhu,
Thanks for your reply.
But, I am using the Logo as a Standard text and then using that Logo in the window and I was not able to see the Logo on the Print preview page.
So kindly give inputs on this.
Regards,
Vishnu.

Need idea : Integration of CRM On Demand web services with Oracle SOA 10g

Hi Al,
Can anyone have any idea on integration of CRM on Demand Web service with Oracle SOA 10g specially BPEL 10g.
If you have any idea please share with us. Or if you know any good link on the same... please let me know.....
Thanks in advance
Debarshi

AFAIK there is no such mapping available, however you may want to take a look at this Support Community thread that discusses the migration and even gives some samples.
Jani Rautiainen
Fusion Applications Developer Relations
https://blogs.oracle.com/fadevrel/

Forecast Pro integration for CRM On Demand

Any information on CRM integration for "Forecast Pro" software? Displaying Forecast Pro reports in the CRM UI ? This is outside using the imbedded forecasting functionality in CRM on Demand.

Hi,
This approach includes use of Web Services Exposed by Oracle.
(Navigate to Admin >>Web Services Administration >>Download Documentation button on your CRM Admin Account for a PDF Document on Web Services.
Firstly, write code to query CRM for Opportunity and Lead created in last 1 hour
Once the Code is written make sure you schedule it for execution say interval would be every 1 hour.
Dump all the Queried data to People soft System accordingly.
- Messer
Edited by: Deepak H Andeli on Nov 27, 2009 12:28 PM

Outbound Integration in Siebel CRM On Demand

As we know that only Inbound integration is possible in Siebel CRM on Demand.Has anybody ever done outbound integration in Siebel CRM on demand using Integration event or using ASP?
Please repond soon.

Hi Max,
Thanks for your reply.
I have built a workflow.
Name : SH
Record Type : Contact
Trigger Event : When New record saved.
Then created action .
Name : Outbound Integration
type : Integration Event
I select 'Track Changes' for two fields named : First Name and Last Name as it will save changes in a file whenever any new record saved.
Then I went to Webservice Administration and downloaded zip file for Integration event wsdl.Also I downloaded wsdl file for contact.
There are few points where I am stuck.
1) In pdf,they talked about one xml file which will save all changes whenever any new contact record saved because it is created as Integration Event.
Which file is this?(Integration Event.wsdl???)
2) Should I use any of the above downloaded wsdl files to create webservice in siebel as I am doing integration b/w Siebel ondemand and Siebel CRM??
Can you give me a glimpse of the program to ping the queue ?Where do I need to write code in CRM on Demand?Which changes do I need to do in SIebel CRM?
Thanks for your help.

Integration from CRM on Demand

Hi All,
Is it possible to send integration request from siebel crm on demand.If so, How do we do it.
I want to integrate CRM on demand with peoplesoft system.Is there any way for the same.
Any help is appreciated.
Thanks in advance.
Vamsi.

Hi,
This approach includes use of Web Services Exposed by Oracle.
(Navigate to Admin >>Web Services Administration >>Download Documentation button on your CRM Admin Account for a PDF Document on Web Services.
Firstly, write code to query CRM for Opportunity and Lead created in last 1 hour
Once the Code is written make sure you schedule it for execution say interval would be every 1 hour.
Dump all the Queried data to People soft System accordingly.
- Messer
Edited by: Deepak H Andeli on Nov 27, 2009 12:28 PM

CRM on Demand integration

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