CRM On-Demand Intergration with Phone System

Hello,
We have now began looking at requirements for a new phone system for the company. I have been asked to investigate what our departmental requirements are.
Due to the fact that i manage the Company CRM i am asking that a key requirement must be that the new Phone System integrates with our Oracle CRM On-demand Application.
Has anyone integrated their On Demand application with a phone system other than all the Oracle applications such as "CCA" or "Call Centre on-Demand".
Can you recommend or do know of any products that are able to integrate with on_demand?

Hello JE,
We as a SI ingetegated CRMOD with phone systems like CISOC, Avaya etc. If you are interested, you can email me. I can put you in touch with right person in my Organization to take it forward
-- Venky CRMIT

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