CRM on HANA

Hi OpenSAP team,
I can say OpenSAP is the best thing happened to all SAP developers. You guys are doing a great job by offering free courses on new technologies. Many thanks for this.
Could you please arrange OpenSAP course on "CRM on HANA"? I think most of the people are interested in this.
Thanks and best regards,
Pallavi

Hi Pallavi,
Thank you for your feedback! It's great to hear that our courses help SAP Developers.
I will pass your request onto the portfolio team.
Thanks again and I hope you're enjoying the current courses.
Kind regards,
Claire

Similar Messages

How to set up Knowledge article CRM on HANA

Dear All,
We are using HANA database as a primary database. I'm in process of configuring Knowledge management using the best practice C3G/C29.
I did not get answers to below questions even after reading documentation on knowledge management and OSS notes(1254901,1517236,1703338,1730098,1770286,1773525,1777201,1789329,1789386,1792053,1816407,1817417).
1. Is it necessary to Install TREX even though the database is HANA ?
2. How to connect SAF(software agent framework) to HANA , SAF uses TCP/IP RFC connections to TREX ?
I have selected HANA database as search engine in below path.
SAP NetWeaver system and launch the Implementation Guide (IMG) by using transaction SPRO. Navigate to the node Search and Operational Analytics Common Settings for Operational Analytics and Embedded Search Configure Indexing Define TREX/BWA Destination or SAP HANA Database Connection .
As I'm using HANA database I can't use RFC destination of TREX TCP/IP connections and TREX was not installed.
Please guide me how to set up knowledge article in CRM on HANA db.
similar issue thread is unanswered since a year.
How to Knowledge base set up in SAP CRM 7 EHP 3 using HANA
Thanks,
Naveen.

Hi there,
Please update anyone has idea on above issue.

Role of a CRM Technical consultant in SAP C4C and CRM on HANA

Hi,
What would be the role of a CRM Technical consultant in the following.
SAP C4C
SAP S4/HANA
SAP CRM on HANA
Thanks & Regards
Sunil

Sunil,
I have got privileged of working on some C4C assignments & as far as my vision goes. A CRM Technical consultant is an integral part of any C4C/implementation or AMS environment.
C4C has a real time integration/initial migration and a day to day basis data flow possible from Backend SAP CRM system. At Backend CRM, XIF adapter is tapped extensively to leverage these functionalities & as a CRM consultant it is not tough to adapt to the Cloud environment of C4C as well but Yes the UI technology has changed as well the view layouts.
Thanks,
Ravi

SAP CRM Multiple Backend Scenario with Solution Manager

Dear Experts,
We are implementing CRM Middleware - Multiple Backend Scenario (MEP / MBE Concept) in our client landscape for SAP CRM on HANA (Ehp3)
set-up.
And If any one of you have already implemented MEP Scenario in the SAP CRM Landscape, Could you please help us to provide with the Configuration Steps / Documents, so that we can proceed further.
Below are the following Queries:
For Customizing Adapter Object:
1) Does MEP Concept support the Customizing Adapter object to download from more than one ECC System to single CRM System.
    If Yes, Could you please provide the Configuration steps or Procedure to download the customizing data.
For Master Adapter Object:
2) The Adapter objects for Master Data like Customer and Materials are technically supported under MEP for the data exchange.
     However, is it possible to download the Equipments Master Data from more than one ECC System to single CRM System?
     If Yes, Could you please provide the steps or Procedure to download the Equipments Master Data.
And please provide if you have done the Solution Manager Configuration mapping for MEP Scenario, which is required for the maintenance and transfer of customizing mappings to CRM and Mapbox.
Thanks,
Mohanram.

Hi Alagammai,
    We are also implementing CRM Middleware - Multiple Backend Scenario (MEP / MBE Concept) in our client landscape for SAP CRM on HANA (Ehp3) set-up.
Required some Information on the below Query.
For Customizing Adapter Object:
1) Does MEP Concept support the Customizing Adapter object to download from more than one ECC System to single CRM System.
    If Yes, Could you please provide the Configuration steps or Procedure to download the customizing data.
For Master Adapter Object:
2) The Adapter objects for Master Data like Customer and Materials are technically supported under MEP for the data exchange.
     However, is it possible to download the Equipments Master Data from more than one ECC System to single CRM System?
     If Yes, Could you please provide the steps or Procedure to download the Equipments Master Data.
And please provide if you have done the Solution Manager Configuration mapping for MEP Scenario, which is required for the maintenance and transfer of customizing mappings to CRM and Mapbox.
Thanks,
Mohanram.
7829055537

How to register the an SAP system in SAP Marketplace?

Hi Experts,
I have installed a new sap system. How do I register that in SAP Marketplace? I followed the OSS note 94998. But couldn't get through. I went ot the following path for registering my system:
Data Administration >> System Data >> Create New System
When I followed the above path, it took me to the tab 'Keys and Requests'. But from here I am not able to proceed.
Just FYI, as of now the installation key is showing as INITIAL in my system.
Thanks in advance!
Regards,
Ritesh

Hi Ritesh,
Please contact the Super admins of your customer number.
They will be able to help you register your system and provide you with a valid license key.
You will have to provide them with details as below.
1. System ID of the instance
2. System Name,
3. System Type - Development/Training/Production etc
4. Product - SAP ERP /SAP BW/ SAP CRM/SAP HANA what ever is applicable
5. Version - Will depend based on what you enter in product
6. Database -
7. Operating System -
8. Hardware Key - can be obtained from system where you have installed SAP. Just below where it show installation number is initial the Hardware key will start with a Character and followed by 10 numbers.
9. System Type ABAP/ABAP+JAVA/JAVA/Portal
10. valid Untill - go with the default value.
11. Email address of the person who needs the license/or the default email id of the super admin
Thanks
Jaianandh V

How do we manage multiple users in a CAL account

Hello Gurus,
A colleague of mine has created an instance of HANA in CAL and I'd like to access it because we need to develop together, but we're not sure how to do so. We can see tabs "Accounts" and "Users" in CAL but how do we add someone else's user to your own CAL account?
Ideally, we'd like to both manage the same account (to start/stop the instances) with our own separate users. Should be very easy to do and yet there's no indication on how to do it.
Any help would be greatly appreciated.

Hi Daniel,
Lemme explain that in detail so that, you have a clear picture on this :-)
For Paid Subscriptions:
>> The pricing works per active instance, per month: so you can have only one active instance at a given point in time in your CAL account. This means you should see only one instance under the "Instances" tab in your CAL account (the state of the instance can be active or suspended but as long as you see an instance under the "Instances" tab - it is counted as an active instance).
>> If you want to create another instance (a new solution instance), then first you will have to terminate/destroy the previous instance under the "Instances" tab so that, the Instances tab is empty and then you can go ahead and create a new instance. You can do this multiple times and create multiple instances from the solutions library as long as you follow the above mentioned rules.
For Free Trials:
>> The above restrictions do not apply for free trials and you can create multiple "unique" trial instances in parallel. For example: you can create one trial instance for BW on HANA trial and in parallel you can create another trail instance for ERP on HANA and another instance for CRM on HANA (so you can have 3 different trial instances running in your CAL account at the same time under the "Instances" tab) but you CANNOT create two instances of the same trial (so you cannot have two instances of BW on HANA trial in the same account).
For Users:
>> You can add multiple users from your organization in your CAL account and give them administrator or read only access to the solutions instances in your account.
Btw, thanks for bringing-up this question, I will add this to our FAQ section as this would be helpful for everybody.
Hope this info. helps and lemme know if you have additional questions.
Best Regards,
Adarsh

Multiple Backend Scenario with SolMan

Hi Gurus,
i need the information about the multiple backend scenarios implementation with SolMan. In the Note 1084315 - Consulting: Information about the multiple backend scenario, there is the Way decribed:
You can find documentation about this in Solution Manager under 'Basic Settings for SAP CRM' -> 'Multiple Systems Exchange Projects: Multiple Backends'.
But i can not find it in Solution Manager, where can it be?
Thanks and Regards,
Stefan

Hi Alagammai,
    We are also implementing CRM Middleware - Multiple Backend Scenario (MEP / MBE Concept) in our client landscape for SAP CRM on HANA (Ehp3) set-up.
Required some Information on the below Query.
For Customizing Adapter Object:
1) Does MEP Concept support the Customizing Adapter object to download from more than one ECC System to single CRM System.
    If Yes, Could you please provide the Configuration steps or Procedure to download the customizing data.
For Master Adapter Object:
2) The Adapter objects for Master Data like Customer and Materials are technically supported under MEP for the data exchange.
     However, is it possible to download the Equipments Master Data from more than one ECC System to single CRM System?
     If Yes, Could you please provide the steps or Procedure to download the Equipments Master Data.
And please provide if you have done the Solution Manager Configuration mapping for MEP Scenario, which is required for the maintenance and transfer of customizing mappings to CRM and Mapbox.
Thanks,
Mohanram.
7829055537

Master degree in SAP ERP

Hello All,
I am Bsc(Hons) Computing graduate. I have two years of experience in SAP ABAP. I wanted to take admission for Masters in SAP ERP systems. I wanted to get more skills by learning more modules like CRM, BI, HANA etc. Can anybody suggest which is the best university that provides this course ? I am interested in universities from USA, Canada, Germany specially because this countries offer work visa after studies and I wanted to gain international experience. So please suggest any university and If anybody have completed or pursuing this course currently please provide more information about this course.
Thank you

Please contact
www.hs-furtwangen.de/bcm or
[email protected]
and look through Business Consulting Master with spezialsations in SAP (ERP, CRM, HANA, ABAP, BI, APO)
Prof. Dr. Thomas Marx
Programme Director MSc in Business Consulting
Furtwangen University of Applied Sciences
[email protected]
www.hs-furtwangen.de/bcm

CRM's High Volume Segmentation with HANA without SAP BW.

Hi,
I'd like a clarification about the possibility of using into our CRM's High Volume Segmentatation, as Attribute List, fields and information not found on CRM system but present on HANA system and without the availability of a BW system.
I'd like to use transactional data, such as Orders and Invoices extracted from SAP ECC which are uploaded to HANA and there used for analytical purpose in making BO's report.
I should need to use these information in our CRM's Segment Builder to combine these selections with typical data and marketing attributes yet present on CRM system.
I'd like to know first af all if is it possible this kind of Segmentation?...and then, has someone ever made an experience of this type? Can I get some specific documentation?
Thanks a lot in advanced for your help.
Best regards
Carlo Ferro

Hi
The best option I think for you is to run your queries in BW
Have these created as Infoset Queries such that CRM can then pull then as a Target Group.
This would be about your only option I believe
Regards
Panduranga

SAP Hana & CRM Technical

Hi,
I am an SAP CRM Technical consultant. What would be the best suited role for me in SAP HANA or cloud?
Thanks & Regards
Sunil

Hi Sunil,
As you already have programming experience, you can choose anything because all three are going dominate the world in another 5 years.
But give a preference to SAP HANA because it needs more SAP technical side but cloud combines other infrastructures and softwares also. To be on SAP side fully, just get into SAP HANA.
Regards
RC Gopi

New Feature called "Business Packages" in HANA

Hi Guys,
We just upgraded HANA from version 13 to version 16 now according to what i heard SAP was introducing a new feature "Business Packages" in HANA version 16 but i am unable to find any documentation or information on it.
If anyone has any idea about "Business Packages" ,how do we use them, then please let me know.
Regards,
Sheikh Hassan Ayub

Hi Sheikh,
The Business Packages for HANA are the RDS(Rapid deployment solutions) readily available for quick implementation.
http://service.sap.com/solutionpackages -->In-Memory Computing
RDS is currently available for CRM, ERP and CO-PA scenarios and expected implementation time is 6-8 weeks.
Are you looking for any other thing?
Regards, Rahul

CRM survey extraction

Hi Experts
I am trying to extract CRM survey data from a CRM 3.1 system by using a BW 3.5 system. Surveys have been created and saved. I have set the Evaluate in BW setting for the survey in CRM.
I do not get any data out when using RSA3 or by using infopackages. Is there another setting I have to set? Does the survey need to be executed before I can extract the texts and attributes?
Kind regards
Erik

Hi, All
I also met this problem.
Finally, my colleague found the solution.
To solve this problem, you activate "Evaluation in BW" first.
However, you might have no result in "0SVY_DATA_1".
I think the reason is you testing.
You might follow this control:
"Generate URL" -> "Generate URL" -> "Test URL"in dialog box.
The use of "Test URL" was problem why no data was stored in "0SVY_DATA_1".
You should copy the generated URL and paste the URL on address window of Explorer.
Then put your answer on questionnaire and save it.
Last, you can see the stored data in "0SVY_DATA_1".
Test was just "TEST".
Regards,
Han Kyu

CTI - SAP CRM & SAP BCM: ANI does not work in SAP standard

Hello Experts,
our customer wants to work with a CTI in SAP CRM WebUI Role (Non IC; CEBP).
For the CTI the SAP CRM 7.0 (on HANA) and SAP BCM where itegrated.
We are using the Slim Communication Toolbar as recommended by SAP.
The Problem ist that the ANI (Automatic Number Identification) does not work.
The Callers Number is not identified. Function Module BUPA_SEARCH2 is not called.
No Changes were made in this area. We are completely using the SAP standard.
Has anybody experienced issues related to this one?
It would be great if somebody could give me some help and/or information!
Thank you!
Kind Regards
Martin Gaschk

Hello Andrei,
the issue was solved by SAP.
The relevant startup component for ANI in the CMS integration profile (Tx CRM_IC_FW_PROF) was inactive:
Component:
BUSINESS PARTNER IDENTIFICATION
Class:
CL_CRM_IC_FW_BP_SEARCH_SRV
Thanks for your support!
Kind regards
Martin

Use cases for the SAP HANA Appliance for SAP FI-Accts.Payable

Hello SAP HANA friends:
Are there any compelling use cases for the SAP HANA Appliance for SAP FI-AP Accounts Payable module?
CO-PA and CRM have many immediate use cases, but I'm looking for the use case for Accounts Payable,
either from a cash flow perspective or performance.
Any and all comments are appreciated.
Regards,
Joe Gonzales
856 912 1136

Hi,
In SQL console please execute below query .
GRANT SELECT ON SCHEMA <schema Name> TO "_SYS_REPO";
BR
Sumeet

Future of SAP CRM

Hello Friends,
I need a very sincere advice with the help of this forum and would really appreciate the SAP folks to open-up and provide your best futuristic and honest suggestion
My Background
I have a total of 7.5 years of experience that includes 6 years of SAP presales support activity. Now when I say presales as you all know it stars from LEAD QUALIFICATION and ends to LEAD CONVERSION and the capacity of work that is involved between these two word is enormous. So far my professional career got totally engrossed into RFPs, RFIs, RFQs proposal preparation, SOW preparation, estimation, client presentation, case study, defining GTM strategy, coordination between different teams (Infra, COE, Sales, Legal.....). Though this role has given me lots of knowledge on the domain (manufacturing, retail, utility, consumer goods...) as well as SAP (ECC, SRM, SCM, CRM, BI/BW.....) but what I think if I can combine my current experience (I call it as domain) with real time project experience in some module of SAP; then it will add more value and wattage to my CV as well as my future career path.
My Thoughts
I am sure there are many professionals like me who have chosen this kind of path for his/her career, but the biggest question comes WHERE ARE WE HEADING TO!!!!!!! --a sales professional, or Bid manager or an account manager there on to practice heads and so on. The answers is yes these could be an option but to be a good solution architect or AM/BM in SAP space i think it is important to be well versed with one of the modules in combination with domain.
Future of SAP
We all know the future of SAP is heading from CAPEX to OPEX market which mean CLOUD is / going to be HOT CAKE for its customer, then comes some of the emerging technology like CLOUD COMPUTING, HANA, Mobility SucessFactors, HADOOP etc. I am sure people will agree that in every human the wisdom teeth comes only after certain age but that doesn't conclude with the downfall of all other 32 teeth and in my opinion so is SAP. With these emerging technologies the backbone of SAP R/3 will continue to exist.
My Questions
The next important aspect comes what combination of modules should a professional like me choose to gain project experience and what is its future/milestone because these days we have been hearing a lot of new technology within SAP space. Please suggest from the below list which I thought could be the probable options
SAP CRM Functional
SAP SD
SAP SD+CRM
SAP SCM (APO, DP, SNP, GATP, PPDS)
SAP IS Retail
Please share your thoughts and suggestion and I am sure it will definitely add value in my decision. I appreciate your thoughts in anticipation
Regards
Shekar

Hi Sridhar,
I don't this is the right place to discuss these doubts. Please find below link to get detail info to get your query. I would request please close the thread afterwards:-) as it is showning in highlighted list. You please inroll below courses then defintily will find out your answer. have a good day.
https://open.sap.com/courses/s4h1http:// SAP HANA
https://open.sap.com/courses/hana3 SAP HANA development
Thanks,
Prem

CRM on HANA

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