CRM Product Catalog tables

Hi there,
I'm trying to get the details of the product catalog based on the product ID. What i'm trying to achieve is given the product ID, I want to find which category is this product under and what is the products ABOVE this category.
Any hints and help are much appreciated. Many thanks.
Regards,
Josh!

You need to find the product hierarchy in which product cat is present to see whole tree.
Search with table PRDCATREL to find the categories of product.
for categoris: Search with PRDCAT* in SE16 or SE11.
Always you can click the F1->technical info on the field in SAPGUI.
Raj

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CRM PRODUCT BAPI + TABLES

Hi,
Can any one help me or give me some clue from where we can find all the Product related BAPI's in the CRM ?
Also give me the names of the Product related Tables in CRM Data base.
Points will be rewarded for helpful answers.
Thanks,
Samantak.

Hi Ankan,
Thanks for your prompt reply. But it would of great help if you provide some details about the CRM Product related BAPI's and the type of BAPI's available.
I have to write BAPI Wrapper with the help of existing BAPI's.
Thanks in advance.
Samantak.

CRM Product master table

Hi all,
       Can you please let me know tables related with products(created) in CRM.
Thank you and regards,
spr

Hi Shailaja,
            The title was DYNPRO_NOT_FOUND.
the error message was..
The current ABAP program "SAPLCOM_PRODUCT_DETAIL_UI_2 " had to be terminated because one of the statements could not be executed.This is probably due to an error in the ABAP program.
The program had to be terminated.
and ask me to check the notes related with.
"DYNPRO_NOT_FOUND" C
"SAPLCOM_PRODUCT_DETAIL_UI_2 " or "LCOM_PRODUCT_DETAIL_UI_2O02 "
"SET_ALTID_EDITABLE"
I suppose there i made mistake regading making active or inactive while saving the product.
Also I cannot run COMMPR01 transaction code to check the product.
Thank you and regards,
spr

Architecture of Product Catalog Publishing

Hello CRM Experts,
I've created a product catalog in CRM 7. I'm using the CRM Webclient to create my sales documents. I thought that the catalog would be available in the Webclient but that is not the case for me. When I go to the webclient I don't see my catalog.
We're using the CRM 7.0 system in standalone mode.
While reading the documentation I ran across this document which lists the requirements for integrating the product catalog from CRM 7 to the Webclient
[http://help.sap.com/saphelp_crm70/helpdata/en/1c/12b2dc57d644d19ea3a5c4156f904f/frameset.htm]
A few questions arose after I read this. I'm hoping you can help me with some of the details (the text in italics comes from the documentation referenced above).
You have set up a Java based CRM Product Catalog. For more information, see Creation of Product Catalogs. I'm assuming that this is referring to the regular product catalog I've setup in CRM 7.0. Why does it say "Java Based" ?
You have set up a Web shop running on a Java 2 Enterprise Edition (J2EE) server. For more information about the configuration of the Web shop, see SAP Solution Manager Do you know where I should look in Solution Manager? What if I'm using CRM 7.0 in standalone mode. Solution Manager is not involved. I'm working on a sandbox environment
You have configured the Extended Configuration Management (XCM) settings. For more information about Extended Configuration Management (XCM) for Web Channel, see SAP Solution Manager. Do you know where I should look in Solution Manager? What if I'm using CRM 7.0 in standalone mode. Solution Manager is not involved. I'm working on a sandbox environment
You have assigned the user to a business role. The following table explains the technical names for each business role in the standard implementation: My role has Sales Professional role. I'm assuming that should suffice.
I'd appreciate your inputs.
Thanks

For E-Commerce with CRM, (Web Channel - E-Selling) Product Catalog is a mandatory component. CRM Web Channel provides the required User Interface for the CRM Product Catalog. For the functioning of Product Catalog in CRM, TREX is mandatory. While the Product catalog definition and product master data still remains in the CRM backend, the TREX (Index server) is used to keep the product id and some pertinent chracteristics / attributes of the product in indices, thus making the product search as a "offline" task and searches are much faster without any load to the backend system.
E-Commerce with ERP (R/3 backend) provides Product Catalog feature - but has two solutions, one search with TREX and the other without TREX. Product search without TREX are run in the R/3 backend. Unfortuntely there is no such solution with CRM.
Well, now coming to using Product Catalog with Web UI (Interaction Center), you need the Product Catalog in CRM, and hence TREX. Hope this explains.
Now, ask the Basis team to please read the [Installation Guide|https://websmp103.sap-ag.de/crm-inst] and [Master Guide|https://websmp103.sap-ag.de/~sapdownload/002007974700000372592008E/50089607_A4_CRM70SR1_130.pdf].
Here is the exerpt from [CRM Master Guide|https://websmp103.sap-ag.de/~sapdownload/002007974700000372592008E/50089607_A4_CRM70SR1_130.pdf] for quick reference by your so busy Basis team.
3.7.2 Catalog Management in CRM
Description
You use this business scenario to create a centralized product catalog that contains product
descriptions, multimedia displays, pricing, and associated literature. The catalog enables quick
and easy customer access to timely and personalized product information. Product catalogs are
implemented in sales processes and are of particular importance in CRM Web Channel for presenting
your products in the Web shop.
Software Units
The following software units are required for the Catalog Management in CRM scenario:
Mandatory:
1. CRM Application Server ABAP
2. CRM Application Server Java
3. SAP NetWeaver 7.0 Search and Classification (TREX 7.0)
In the current context, there is no immediate option for 3rd party solutions.

Text table for long text of product catalog area and product description

Hi experts,
I'm a new comer in CRM, what my current job is to do the translation for CRM system and its portal, e.g. webshop. Now I met some questions as below, Could you please give me some advices?
1. Long text for product catalog area (t-code: COMM_PCAT_ADM; Product Catalog: PCSHOP)
I found a table named STXL(STXD SAPscript text file lines), maybe, it is related to the long text(product catalog area), but I can not get anything from the field CLUSTD of the table STXL as its data type is RAW. Maybe, there is a text table in CRM to store these long text information, but I dont know, Could you please give me some ideas?
2. Long text for product description (t-code: COMM_PCAT_ADM; Product Catalog: PCSHOP)
I found a table named COMM_CFGLNGTXT(Long Texts for Different Objects), I can find some long texts(product description) in this table, but some others, I can not find them. I dont know why? Maybe it is not a correct text table. Could you please give me some advices?
Thank you very much.
Quanyin

Hi Uwe,
Implement the BADI DOC_PERSONALIZE_BCS and use method PERSONALIZE_DOCUMENT. In this method therz an parameter FLT_VAL, this can be used to derive the description.
Award points if its useful....
Regards,
B Raju

How to extend the product catalog in CRM?

Hi All
How do u extend the product catalog in CRM?
Anticipating a step-wise guidelines..
Thanks in Advance
Jaman
Message was edited by: Sap_Crm_Guy

Hi
Check this URL:http://help.sap.com/saphelp_crm50/helpdata/en/a8/abf837aea75351e10000009b38f8cf/frameset.htm
Hope it helps

Table where documents are linked to materials in product catalogs?

Hi
We are working on ISA 5 and we are blocked trying to figure out which one is the table where we can see the link between a Document and the Material master located in a product Catalog.
I've created the document via transaction - CV01N (Document creation and Assignment to the material master) and I've also assigned it via the catalog maintenance transaction - WWM2. But so far I cannot find the table where this assignment is done.
Can you please help me on this one?
Cheers
Hugo

The table you need for object links of a document is DRAD.
Rene

Image server and images in the product catalog(CRM ISA)

Dear Gurus,
I am using CRM ISA 5.0 R/3 version. My products in the product catalog has got images. I have assigned the image's to the products in the R/3 product catalog(WWM2)
In the b2b XCM for the webcatalog node, I need to specify the imageserver url. Can you please tell me what goes here. How do I find out what is my image server in my landscape. Please advice me how do I get the images in my ISA product catalog.
Thanks!
Vivek.

Hi Vivek,
In general image server is the web server. You need to talk to your network administrator to identify and setup the web server. Pass on the below document to your administrator to setup the publishing directories on the web server:
http://help.sap.com/saphelp_crm40sr1/helpdata/en/c7/d64e3c719d1742e10000000a11405a/frameset.htm
<b>Reward if helps</b>
Regards,
Paul Kondaveeti

Tables used for Advanced Product Catalog

Hi All,
Can i get the tables used for Advanced Product Catalog. i.e. Catalog group and its attributes and peoples assigned and items assigned to that catalog.
Its a bit urjent. Please help me.
Thanks in advance.
Regards,
Pavitra.

Check Note: 372415.1 - What Table Do I Use to Query For User Defined Attributes
https://metalink.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=372415.1
Electronic Technical Reference Manual (eTRM) should be also helpful
http://etrm.oracle.com/

Product catalog from mdm to crm isa

HI MDM GURUS,
COULD ANYONE PLEASE TELL ME THE STEPS TO REPLICATE PRODUCT CATALOGS DIRECTLY FROM MDM TO ISA (INTERNET SALES APPLICATION)
PRIYA

Hello,
I wish the answer was simple and I get all the 10 points. But, I have lot more to add than just giving a report program name.
Usually the CRM E-Commerce accesses the MDM product catalog as an external catalog. It is not customary to export the Catalog content from SRM-MDM to CRM-ISA. Instead the MDM catalog is Web Enabled for use as an external catalog by CRM-ISA. In the SRM system, the report program
/CCM/PE_START_REG_PUBLICATION
can be used to publish the catalog. Usually, this is scheduled as a background job to run periodically to publish the catalog.
The E-Commerce (CRM-ISA) has Open Catalog Interface (OCI) hooks available to do this. But this needs to be configured in the XCM to access such external catalogs.
Please read the contents in this link for a overview idea of [External Catalog Integration (via OCI)|http://help.sap.com/saphelp_crm50/helpdata/en/2f/86653fac7ab21ae10000000a114084/content.htm]
Also, start from [Service Market Place - SRM|http://service.sap.com/srm] and goto SRM-MDM Catalog to know more about the catalog and see the Export process for other possibilities.
Easwar Ram
http://www.parxlns.com

Replicating Product Catalog for CRM E-commerce (empty)

Hi All,
We have CRM 5.0 and trying to implement B2B E-Commerce. We created a product catalog in the CRM and configured XCM and shopadmin application. We created webshops for B2B. The B2b Webshops list is available.
I replicated the product catalog, but When I watch the ftp folder I saw is empty. The system created folder but not images.
But after selecting any of the shop we get this error.
*The catalog that you have selected is currently unavailable; try again later *
Can anyone tell me how to solve this problem.
We have checked Trex and J2ee connection too
¿Thank you

Hi Lyda,
My best suggestion is, to separate the catalog product content from MIME (images) content while publishing.
First try publishing only a very small catalog product content without images. You can do that by not entring any value in the field - 'Publishing Computer ID' Also no need to check any of the check boxes under this field. Make sure you have enabled all required catalog components (header, variant and products etc) Also make sure you have all green lights after the initial replication.
If you have some red lights then check each red line for the error. Make sure you have esablished the necessary connection to TREX using tx SRMO
Also check XCM configuration http://CRM server:port/b2b/admin/xcm/init.do for a valid webcatalog component configuration.
If all of the above settings are OK, then check with BASIS team whether TREX installation is done properly with appropraite XCM configuration. Since you are on CRM 5.0, then SLD is a valid component where TREX has to be registered with it.
You may tcodes SRSE. TREXADMIN and SES_ADMIN to validate the TREX availability and indexing.
Hope this helps you in solving your problem
Do not forget to reward the useful answers
Regards,
Paul Kondaveeti

External product catalog integration with SAP CRM

Hi Forum,
I want to integrate a third party Java based product catalog with SAP CRM.
Currently, ISA is being used as the front-end.The CRM has a product catalog which is being used.
In place of this I want to add an external product catalog.
This is for a B2C shopping website. The user will browse through the external catalog and the selected products should be added to the shopping basket of ISA.
I'm aware that the Open Catalog Interface (OCI) is used for this purpose in B2B using SRM server.
Is there a similar interface for B2C applications?
Aditya Karajgi

Hi Pratik,
I dont think you understood my question.
What I want to implement is something like Open Catalog Interface (OCI) which is used in B2B implementations.
The catalog will be created by an open source content management system.
Product categories will be created and maintained using this system.
Users will browse the catalog and select products.
These selected products will be added to the shopping basket in Webshop.
We dont want to get into the complexities of using JCo or IDocs for this.
There should be some interface which is similar to OCI for B2C applications.
Thanks and waiting for ur response.
Aditya

How to create a product catalog in crm(by the end user of the system)?

how can we an end user create a product catalog?
what is the diff b/n prod cat and prod?
we download the prod from r/3.
how we get the prod cat done in crm for the customers and consumers and how it is done?
thank you,

hi
first of all we need to look at what is catalog management before proceding with product and product catalog.
You use this business scenario to create a centralized product catalog that contains product descriptions, multimedia objects, pricing, and associated literature. The catalog enables quick and easy customer access to timely and personalized product information, structured in such a way that most meets your customers needs.
Product catalogs are implemented in sales processes and are of particular importance in CRM Web Channel for presenting your products in the Web shop.
difference between the product and product catalog
this is not the thing that product and product catalog are completely different entity.
Product catalog :   A grouping together of products from your product master data, in a structured hierarchy.
You use product catalogs to group together products to present them in the Web shop, Interaction Center, or in other forms of media, for example printed format or CD-ROM.
You can create various catalogs for your products in the product master and use them according to a validity date. For example, you could use certain products for the summer season, and other products for the winter season.
You can also tailor your product catalog to meet other needs by creating catalog variants. For example, you can create a catalog in English with the prices displayed in US Dollars.
so by above definition it is very much clear that products are actually assign to the catalog,i will give you an analogy that museum is a kind of catalog and you add different pictures to the museum,in the same way you add product to the product catalog according to the acatlog variant.
Now how you assign product to product catalog
Product Assignment
You assign products manually or automatically to a catalog area, depending on the catalog type. The product ID, product description, and status of all products is displayed, as is the information as to whether the item contains accessories or if it is a configurable product.
Prerequisites
You have created products in your product master in SAP CRM under Accounts and Products
Process
You select a catalog area in your product catalog, and edit the item list by assigning products to the area.
Manual Assignment
You can assign products manually on an individual basis or by copying a catalog area. You tend to choose manual product assignment for marketing-oriented catalogs that are subjected to editorial controls.
      Individual assignment
      In this case you select the catalog area in which the product should be assigned, manually search for the product in the product master, and assign it to the area.
      Copying items from catalog areas
      You select an area or subarea from another catalog and copy it to your new catalog. The system copies all products from the copied area to the new catalog, as long as they belong to the distribution chain assigned to the target catalog variant. From these products, you can then manually determine which products from the copied area you want to keep and which items you wish to delete.
The following is true for manually assigned products:
      You can activate or deactivate items on an individual basis.
      You can edit the list of accessories for manually assigned products. The system determines which accessories are maintained for the product in the product master and displays them in the item area of the catalog. You select which accessories should be displayed for the product in the catalog and activate them.
      Manually assigned products can be included or removed from catalog views on an individual basis.
Automatic Assignment
You can assign products automatically to a catalog by transferring product hierarchies from your product master to the catalog areas. The categories, items, attributes, and documents contained in the product hierarchy are copied to the new catalog.
You use automatic product assignment mainly for functional catalogs, where products can be copied with very few changes, from the product categories of the product master. It enables a standardized characterization of your products in the catalog.
The following is true for products assigned to the catalog using product hierarchy transfer:
      Product categories which make up the hierarchies become catalog areas in the catalog.
      Product categories in the product hierarchy must be assigned to the distribution chain to which the target catalog variant is assigned. Otherwise the category is not transferred. The same applies to the items, texts, and documents assigned to the category.
      Items are always active and cannot be individually activated or deactivated.
      Accessories maintained for transferred product in the product master are automatically included and displayed in the catalog.
      Transferred items cannot be individually included in catalog views or removed from them. Instead all items of the hierarchy are always contained in the view.
      Lists of characteristics for transferred categories and items can be automatically created when transferring product hierarchies. The transferred values are included in the item overview of the product catalog.
how to create a product catalog
just have a look at this link
http://help.sap.com/saphelp_crm60/helpdata/en/1c/12b2dc57d644d19ea3a5c4156f904f/frameset.htm
your query regarding the products you have uploaded from the R3,now as above i said how you maintain and create the product catalog ,you just assign the products uploaded from the R3 to the product cataloag created in CRM.
more detail info you can see in these links
http://help.sap.com/saphelp_crm60/helpdata/en/91/be9642e5ef0731e10000000a1550b0/frameset.htm
http://help.sap.com/saphelp_crm60/helpdata/en/46/27f09d25da5a68e10000000a1553f7/frameset.htm
http://help.sap.com/saphelp_crm60/helpdata/en/46/037716cfc604a9e10000000a114a6b/frameset.htm
if you read carefuly what i have said,it is pretty easy to implement ,you will see it yourself
guess it will help you
do revert back in case of any doubt
best regards
ashish

Order To Cash - Product Catalog Siebel CRM Design

Hi There
I'm trying to implement OOTB solution for "Oracle Communications Order To Cash", I've already deployed and configured sucessfully the following items:
-Oracle OSM O2A Cartridges
-Oracle Communications Order to Cash Integration Pack for Oracle Communications Order and Service Management
-Oracle Communications Order to Cash Integration Pack for Siebel CRM
-Oracle Communications Order to Cash Integration Pack for Oracle Communications Billing and Revenue Management
In the document "Guidelines for Building an Order to Activate Integrated Business Process Using AIA for Communications Foundation Pack 2.4" I found two Use Cases described in the OracleComms_OSM_O2A_SalesOrders_Sample:
-Double Play Promotion First-Time Purchase - Sales Order 10000
-Double Play Change Order - Sales Order 10030
In the document above I found the "Broadband-VoIP Double Play Commercial Offering" where is detailed the Components that we need to create in Siebel CRM and that's great.
But right now I have two questions to ask you:
1 - Can I get the Use Cases for the anothers scenarios conteined in the OracleComms_OSM_O2A_SalesOrders_Sample for example:
- Double Play Promotion change orders for broadband - Sales Order 10010
- Double Play Promotion change orders for VoIP - Sales Order 10020
Where a product is moved from one offer to another, those are complex scenarios that we have to Design in Siebel CRM ... The purpose is to define a Comercial Product Catalog that support that kind of actions that we have.
2 - Can I get the Billing Catalog design that supports that solution ?
Checking the Sample XML that we have in OSM Sample orders for the scenario "Double Play Promotion First-Time Purchase - Sales Order 10000" we could see in the /ItemReference/ClasificationCode elements a structure that looks like:
/account
     |
     ---- /service/broadband
     ---- /service/email
     ---- /service/content
     ---- /service/telco/VOIP
But we think that we need a service that groups both of the products asociated to the offer (Broadband, Voip) and we concibed something like that:
/account
     |
     /service
          |
          ---- /service/broadband
          ---- /service/email
          ---- /service/content
          ---- /service/telco/VOIP
But we need to have certainty about the design of catalogues in both systems (BRM, CRM)
If anyone can help me I'll be greatful.
Thank's in advance.
AndresG

Is there any error in the logfiles that points to a solution? Did you follow the instructions from the install document.
Marc
http://orasoa.blogspot.com

Replicating Product Catalog for CRM E-commerce

Hi All,
We have CRM 5.0 and trying to implement B2B E-Commerce. We created a product catalog in the CRM and configured XCM and shopadmin application. We created webshops for B2B. The B2b Webshops list is available.
I don´t replicate the product catalog. But after selecting any of the shop we get this error.
*The catalog that you have selected is currently unavailable; try again later *
Can anyone tell me how to solve this problem.
We have checked Trex and J2ee connection too
Is it possible access to WebShop witihin replicated product catalog?
Thank you

You replicate your product catalog to the TREX server to enhance search functionality and scalability, and to improve system performance for your customers. You replicate your product catalog from your ERP server to the TREX server, using an ABAP Report.
Transaction code ISA_CAT_REPLICATION
You use the transaction ISA_CAT_REPLICATION (ABAP Report ISA_CATALOG_REPLICATION) to replicate product catalogs from your SAP ECC server to a TREX server.

CRM Product Catalog tables

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