CRM Questionnaire Preparation

Dear all,
In a CRM Survey, how can we maintain each question and relevant answers in a different page.
Similar to an Online Survey, our client wants to run a customer satisfaction survey whcih consists of around 10 questions. but we want to display each question and relevant answers in a single page instead of displaying all questions in single page.
Each next level question is dependent on the previous question.
How can we address this requirement in CRM_SURVEY_SUITE.
Please help me to resolve the issue successfully. Your help will be highly appreciated.
Thank you & Best regards,
Raghu ram

Hi Raghu - The above response is right I guess..not possible but try changing the survey in the XML mode and insert page breaks there??? Anyone in your team who knows XML....I am a functional and I can't help with that but it was one of the things that ran across my mind looking at your post...
Let me know if that works...something that I'll learn as well :)..
Thanks
Nikhil

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