CRM sales order and rules-based ATP

Case:
CRM sales order calls SCM APO for an ATP check.
Rules-based ATP is triggered.
CRM sales order is saved and replicated in R/3.
Question:
Is it possible that the ATP check (wie rules-based) is triggered in CRM again?
Or must the CRM sales order item be cancelled?
Thanks a lot for your help.

Hi,
Find answers below for each of your question.
which steps are done when an ATP check ist triggered in APO by a CRM sales order item?
- are temporary quantity assignments created in APO? YES.
- are these delta records deleted when the sales order is saved? YES. As normal behaviour.
- are these sales order items transferred via the middle ware to APO? Sales orders are flown from CRM to ERP (Middle ware) and from there we used to CIF to SCM. No idea abt sales order transfer from CRM to SCM.
Best Regards,
Deepthi

Similar Messages

CRM sales order and APO ATP check

Hi!
which steps are done when an ATP check ist triggered in APO by a CRM sales order item?
- are temporary quantity assignments created in APO?
- are these delta records deleted when the sales order is saved?
- are these sales order items transferred via the middle ware to APO?

Hi,
Find answers below for each of your question.
which steps are done when an ATP check ist triggered in APO by a CRM sales order item?
- are temporary quantity assignments created in APO? YES.
- are these delta records deleted when the sales order is saved? YES. As normal behaviour.
- are these sales order items transferred via the middle ware to APO? Sales orders are flown from CRM to ERP (Middle ware) and from there we used to CIF to SCM. No idea abt sales order transfer from CRM to SCM.
Best Regards,
Deepthi

CRM sales order and APO transaction /n/SAPAPO/AC03

Which sales order is seen in /SAPAPO/AC03 or /SAPAPO/RRP3 when you create an CRM sales order (ATP check is done in APO) and the order is replicated in ECC?
Is the CRM sales order or the ECC sales order item displayed in the APO product availability overview?

Hi Marc,
The ECC sales order display depends on the availability of integration
model and active ATP fields maintained in ECC material master
In APO, the product view display is controlled in Order view
customisation at APO under PPDS
Regards
R. Senthil Mareeswaran.

CRM sales order and data base field in R/3

Where can I see in R/3 that the replicated CRM sales order is created in CRM?
Is there a field e. g. in the data base table VBAK or VBAP?

Hi,
you can find the information in VBAK table in field LOGSYSB, which is the logical system with which document was created.
Enter the CRM logical system name in this field, and you will find all the orders created in CRM system.
Regards,
Susanta

How to block sales order and Delivery order based on payment terms ?

Hi experts ,
I have an sceneria to block the sales order and delivery based on payment terms ?
    For eg ) Customer payment terms is Z001 which is 5 % discount within 30 days , No discount within 60 days.
                    My requirement here is a)   if open item exceeds 30 days , delivery to be blocked
                                                           b) if open item exceeds 60 days , Sales order to be blocked..
Pls give me a solution....

HI Kakas,
If possible in configuration , pls let me know .
payment terms is     5 % within 30 days if customer pays
                                 No discount within 30 to 60 days if customer pays.
Here , i need to control , sales order to be allowed and delivery not to be allowed for a customer if any open invoice within 30 to 60 days and sales order to be blocked if open invoice exceeds 60 days..
Is this possible in Credit management ?..
pls let me know...
with Regards
S.Siva

PO Creation after CRM Sales Order Creation

I am creating a CRM Sales Order and the moment I save the CRM Sales Order,
it creates a PO in ECC. I need to find out how PO is getting triggered?
When I open the CRM Sales Order it shows a PO already created for this Sales Order.
Has anyone face this or same kind of scenerio ever? If yes please let me know how can fnd the triggering point of PO creation.
Thanks in advance!!
Sachin

Hi Mathivana,
I had faced these issue several time. As per SAP standard logic whenever you saved order in CRM it replicate immediatly in ERP till that time the order will be locked for any further change in CRM to save transaction data intigrity. The lock gets removed once the CSA queue(notification) from ERP update in CRM than unlocked.
You check the in SMW01 transaction and perform search with order number you will find Bdocs are in Intermediate stage(I can't tell reason as it can be so many reason why Bdocs get stuck) -Select and activate the Bdocs once again if you are lucky and it activated your order till be unlocked.
Or else user report most common for this issue "CRM_CHECK_DISTRIBUTION_STATUS" pass order number number and document type to unlock distribution than you will be able to change order.
100 % sure shot answer. Appriciate if points alloted
Thanks,
prem

Sales office authorization check in customer master,Sale order and billing

Hello Experts
We need to restrict authorization for customer master, sale order and billing based on sales office.
Can somebody guide me how to activate this ? Has anyone of you have successfully done that?
Regards
kumarlib

Hello Kumar,
User authorization is within Basis expertise, but if you want to get some feel for what authorization objects are take a look at trans SUIM. But basically how it works is for a given transaction the level of check is specified -- in this case Sales Office. Based on values stored in that field the user is allowed or not allowed transaction access.
So you determine whatever the needed matrix is for authorization restriction (i.e. user A can access Sales Office xxx, user B can access Sales Office yyy & so on). Also give Basis the transaction codes to restrict, along w/the technical table/field for each (like from customer master - KNVV-VKBUR, from sales doc level VBAK-VKBUR). Basis sets up the authorization object w/assignments to the users accordingly.
This is standard SAP & your Basis support should be familiar with it. Good luck.

Questions on Rules-Based ATP and Purchase Requisitions for STOs

Hello experts,
We are working on rules-based ATP configuration and have several questions about the functionality. Iu2019m hoping that some of you are using this functionality and can help give us direction.
In our environment we have multiple distribution centers and multiple manufacturing plants. We want to confirm sales orders against stock and production orders in any of those plants, depending on the locations that have stock or planned production. For example, we will place a sales order against plant A. If there is not enough stock in plant A then rules-based ATP will use location determination to check in plant B, then C. The scope of check on the ATP check will include stock and released production orders. We will configure plant A as the u201Cconsolidation locationu201D so if stock is found in plants B or C then stock transport orders will automatically be created to move the stock to plant A before shipping to the customer.
We have configured rules-based ATP and this functionality is working well in our Development system. The ATP check is executed and uses the rules-based ATP to find eligible stock in other plants. The system is also creating purchase requisitions to move the stock to the consolidation plant.
Our first concern is that there doesnu2019t appear to be any firm linkage between the sales order and the resulting purchase requisition. For example, if we create sales order 123 for plant A and the rules-based ATP finds stock in plant B it automatically creates a purchase requisition 987 to move the stock from plant B to plant A. However, there doesnu2019t appear to be a linkage between sales order 123 and purchase requisition 987. For instance, if we delete sales order 123 the purchase requisition doesnu2019t get deleted.
Our second concern is that the quantity on the purchase requisition can still be confirmed against later sales orders. For example, say the above scenario resulted in a purchase requisition 987 that consumed all the stock available in plant B. We then create a second sales order 456 for the same product. Plant A is out of stock so the rules-based ATP looks in plant B. We would expect that plant B would also not have any stock because itu2019s all been consumed by the purchase requisition. Instead, the system creates a second purchase requisition to move quantity from plant B to plant A. Itu2019s as if the system doesnu2019t realize that the purchase requisition 987 is already planning to move stock out of plant B.
Does anyone have any thoughts or suggestions on these two scenarios? Is there a way to configure the system so there is a hard linkage between the sales order and the purchase requisition so that if the sales order is deleted then the purchase requisition is also deleted? Should ATP realize that purchase orders are consuming inventory and not allow later sales orders to confirm against that same inventory? Any advice or experience would be greatly appreciated.
Thanks,
David Eady
Application Delivery Team Lead
Propex, Inc.

Hi,
The scheduling is done in SCM, and from there, whenever the RBA is triggered, the calculation is done always with the old route in SCM. Until you get back to R/3 this is when your route is determined. But the ATP check is always with the original route. So the idea would be that you change the values of the route while still in APO, this is possible via the user exit. Should be done in scheduling in APO.
Hope this information is helpful.
Regards,
Tibor

Doubt in CRM sales order Cube and ODS

Hell Friends,
We have a standard cube '0CSAL_C03' and ODS '0CRM_SALO' for CRM sales order.
ODS is attached with infosurce(datasource) -0CRM_SALES_ORDER_I and 80CRM_SAL2(this is update rules-another sales order items(lean extraction) ODS - 0CRM_SAL2).
we have another ods(lean extraction)- 0CRM_SAL2 and again it is attached with 0CRM_SALES_ORDER_I.
Could anybody explain me why two ods ar coming for sales order- crm.
Can we use two ods or only one ods-0CRM_SALO?
Could you pls. check it the system under- crm application component and let me know what is the best way for going impls.
Thanks,
Mahantesh

Hi!
actually they definatly use Bdocs because messages bdocs are the main communication elements in CRM. you will definatly find them in SBDM. Bdoc are simmilar idoc's they used to send information between CRM transactions and ERP systems, mobile clients or to BW. there are 2 types of Bdocs message bdocs(M Bdocs) and synchronization Bdocs (S Bdocs). Sbdocs are used for sycronizing between moblie clients and CRM online. M bdocs are used for communication within CRM and also for exachange information between R/3 and CRM as well.
So for sales we normally configure our standard Bdocs or we can modell our own bdocs. lean Bdocs are message bdocs but have only subset of all the fields in a transaction and used for updating only those fields. usage of them can be verified only CRM specialists. it depends on how your organizational sales process is configured in CRM.
in SALES we normally use bdoc BUS_TRANSACTION_MESSAGE this is used for most of the transactions in CRM. so you got to confirm from your team if they are using any other bdocs for slaes additional to the above mentioned.
with regards
ashwin

Generate Sales Orders in mass based on Marketing Campaign (CRM 6.0)

Hi Support,
I want to generate sales orders in mass through marketing campaign
I have done the following customizing :
- create a new transaction type used for the Template : sales order template ZSOT and assign to it template type "D"
- assign item categories to this new transaction type ZSOT
- enter as communication medium for the channel : the sales order ZSOM that I want to be created in mass (based on the Template)
- copy control between the 2 transactions : ZSOT and ZSOM
- copy control between the item categories
- Then I create in the Web Client UI, a sales order template ZSOT with material and quantity
- Then I create a marketing campaign and choose as communication medium the sales order and assign the sales order template ZSOT previously created
- I assign a Target Group to the Campaign
- I release the campaign
- I start it to execute it
=> I obtain the message : "To generate sales orders products and quantities have to be assigned."
However the Sales Order Template contains a product and a product quantity
Any idea how to solve the issue ? Is there any step missing on my customizing
Thanks for your help !

Dear Thomas,
I have the same problem which you have explained in your thread and i have done the same settings that are mentioned by you.
Even i have tried all the possibilities to get rid of this error but i am unable to resolve this problem.
As per your inputs i have inputted the product in a Campaign but there is no option for entering quantity.
The error i am repeatedly getting is "*To generate sales orders products and quantities have to be assigned* upon executing the campaign.
I appreciate your earliest reply.
Many many thanks in advance.
Rajendra

Rules Based ATP with Stock Transport Order

Hi All,
Can we use Rules Based ATP with Stock Transport Order..
Where to assign the business transaction to the STO order type ?
Regards,
Biswajit

Hi,
Please follow the link
Re: Rules based product substitution in STO
Thanks,
Pavan Verma

CRM - R-3 integration for sales order and billing

Hi All,,
Please could you help me to set up the connectivity between CRM and R-3.
This will be for Sales order and billing.
Regards,
Piyush

Hi All,
Thanks for your information.
I have created a site, subscription, connectivity is established between R-3 and CRM through RFC destination.
What else do i need to do, Could you please share <b>step by step</b> information for the whole scenario 'Sales order in CRM to R-3 and Billing info from R-3 to CRM ?
This will help me a lot to do things.
If you have documents for this please mail me at [email protected]
Regards,
Piyush

Rule based ATP is not working for Components

Hi All,
Our requirement is to do availability check through APO for Sales order created in ECC,so we are using gATP.
Requirement: We are creating salesorder for BOM header (Sales BOM) and avaialbility check should happen for components i.e. Product avalaibility & Rule based substitution.
Issue: Product availiabilty is working for components but rules based substituion is working, mean Rules are not getting determind for components.
Settings:
- Header doesnot exist in APO and compnents do exist in APO
- Availability check is not enabled for header item category and enabled for Item category for components
- Rules have been created for Components in APO
- Rule base ATP is activated in Check instructions
We have also tried MATP for this i.e. PPM created in APO but still didn't get the desired result.
If we create salesorder for the component material directly then Rule based ATP is happening, so for components Rule based ATP is not working.
How do we enable enable Rulesbased ATP for components, i mean is there any different way to do the same.
Thanks for help.
Regards,
Jagadeesh

Hi Jagdeesh,
If you are creating BOM in ECC and CIFing PPM of FG/Header material to APO, I think you need to CIF Header material, too, with material integration model.
Please include header material in you integration models for material, SO and ATP check as well.
For component availability check, you can use MATP; but for MATP, FG should be in APO. You need not to CIF any receipts of FG (stock, planned orders, POs etc), so that MATP will be triggered directly. Then maintaining Rules for RMs will enable to select available RMs according to the rule created.
Regards,
Bipin

APO Rule based ATP for RA Repair

Hey,
Could you please help me to turn on rule based ATP for document type RA outbound?
The senario is as follows:
Customer returns to my company the product.
My company has multiple locations (plants) for replacement products. I would like to determine the replacement product location with rule-based ATP. We use rule-based ATP for the sales site w/o issues.
I set up in configuration:
ZRA (copy of RA) with business transaction RMA(to trigger the rule based ATP)
Assigned ZRA / Item usage = R104/ PSTYV= ZXNN (item category allows rule based ATP).
ZRA     ZNO1     R104     IRRA     ZXNN
I also did the below rules based ATP item catgegory determination:
AUART        MTPOS         VWPOS        UEPST         PSTYV
ZRA     ZNO1     APO0     ZTP1     ZXNN
ZRA     ZNO1     APO1          ZTP1
ZRA     ZNO1     APO1     ZXNN     ZTP1
ZRA     ZNO1     APO2     ZTP1     ZXNN
When I create with VA01 a ZRA order and add a replacement plant then I get this message:
The ATP rules are not called up for item 000030 - Message no. /SAPAPO/ATP147
But when I go from the "APO Availability Check" view to the Rule then I see my rules determined.
The detail message also says that the system "things" the line was already delivered, which is not the case.
Could you please tell me if it is possible to combine rule-based ATP with the RA replacement process and if yes how to do it?
Thanks,
Sabine

Check OSS Note 571044 - RBA: Use of calculation profiles and rules
Regards,

Rule based ATP check with SOA

Hello,
We wish to implement ATP check using Ent Services.
Details:
Environment : SAP ECC 6.o with Enhancement Package 3/ SCM 5.0
Ent service used: /SAPAPO/SDM_PARCRTRC : ProductAvailabilityRequirementCreateRequestConfirmation
We were able to carry out Product check using the service. However we are unable to carry out rule based ATP check using the same service.
We have carried out the entire configuration as per SAP's building block configuration guide for Global ATP & SAP Note 1127895.
For RBA <Rule based ATP check>, we are getting the results as expected when we create Sales order from SAP R/3 (Transaction VA01), however ATP simulation in APO & Ent service does not give the results as expected. When we carry out ATP simulation in APO / Ent service, results are same as Product check & not as RBA i.e. they respect only requested Product location stock & does not propose alternate Product or Location in case of shortages
Plz share the experience to fix the issue
Mangesh A. Kulkarni

Hi mangesh
Check this links , not very sure , but may help you...
https://www.sdn.sap.com/irj/scn/wiki?path=/display/erplo/availability%252bchecking%252bin%252bsap
Re: ATP confirmation in CRM
https://www.sdn.sap.com/irj/scn/wiki?path=/display/scm/rba
Regards
Abhishek

CRM sales order and rules-based ATP

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