CRM Sales structure and persons download to HCM

Hi all, I've found many threads and documentation about downloading master data from HR into CRM but I'm interested in the reverse process. Even when integration between CRM and HCM is described, it seems to refer (only) to data transfer from HCM to CRM. Has anyone ever performed data transfer from CRM into HCM. I'm looking for info / document, preferably not technical for a start, since the purpose is to answer a customer question but any help is welcome. Thanks in advance!

Hi Prathiba,
Is your issue solved?
Otherwise, please check if all the condition tables are replicated correctly from R/3 to CRM. Eg ZDNL_COND_A805 and DNL_COND_A191.
I hope the initial download for the same would be completed.
Because there might be some fields relating to Material and Sales Area in these condition tables, which might not have moved to CRM.
Thats the reason I am asking to check.
Thanks.
Best Regards,
Arun Sankar.

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Basics of Enterprise Structure and Personal Structure

Enterprise Structure and Personal structures are key structures for any organizations while implementing SAP. The enterprise structure is created by SAP FICO consultant and Personal Structure is created by a SAP HR Consultant for a Company.
Enterprise Structure consists of :
1. Company code
2. Personal Area
3. Personal Sub Area
Personal Structure Consists of:
1. Employee Group
2. Employee Subgroup
5 Basic Steps in Creating Enterprise Structure to Personal Structure:
Step 1:
Creation of Company Code, Personal Area and Personal Subarea
Step 2:
Creation of Employee Group and Employee Subgroup
Step 3
Assigning Personal Area to company code
Step 4
Assigning of Employee Group to respective employee Subgroup
Step 5
Creating a Number Range Interveal and Assigning the enterprise structure to personal structure in "NUMKR" Feature.
All Other Modules in SAP are dependent on these two structures so, we should be very sure and clear of creating this structures for a hassel free configuration.
Appreciate yoru Mail for any further details.
Regards
D.V.D.Raju

Am Sorry I presented my text in the wrong place. Its actually an information gathering text. Any way thanks for the replies and I have a question followed by the above text as below.
Can we run Hiring action having the same default position for all hirings and later assign them in OM?
If yes how can we do that?
Regards
D.V.D.Raju

CRM sales order and data base field in R/3

Where can I see in R/3 that the replicated CRM sales order is created in CRM?
Is there a field e. g. in the data base table VBAK or VBAP?

Hi,
you can find the information in VBAK table in field LOGSYSB, which is the logical system with which document was created.
Enter the CRM logical system name in this field, and you will find all the orders created in CRM system.
Regards,
Susanta

CRM sales order and APO transaction /n/SAPAPO/AC03

Which sales order is seen in /SAPAPO/AC03 or /SAPAPO/RRP3 when you create an CRM sales order (ATP check is done in APO) and the order is replicated in ECC?
Is the CRM sales order or the ECC sales order item displayed in the APO product availability overview?

Hi Marc,
The ECC sales order display depends on the availability of integration
model and active ATP fields maintained in ECC material master
In APO, the product view display is controlled in Order view
customisation at APO under PPDS
Regards
R. Senthil Mareeswaran.

CRM sales order and rules-based ATP

Case:
CRM sales order calls SCM APO for an ATP check.
Rules-based ATP is triggered.
CRM sales order is saved and replicated in R/3.
Question:
Is it possible that the ATP check (wie rules-based) is triggered in CRM again?
Or must the CRM sales order item be cancelled?
Thanks a lot for your help.

Hi,
Find answers below for each of your question.
which steps are done when an ATP check ist triggered in APO by a CRM sales order item?
- are temporary quantity assignments created in APO? YES.
- are these delta records deleted when the sales order is saved? YES. As normal behaviour.
- are these sales order items transferred via the middle ware to APO? Sales orders are flown from CRM to ERP (Middle ware) and from there we used to CIF to SCM. No idea abt sales order transfer from CRM to SCM.
Best Regards,
Deepthi

CRM sales order and APO ATP check

Hi!
which steps are done when an ATP check ist triggered in APO by a CRM sales order item?
- are temporary quantity assignments created in APO?
- are these delta records deleted when the sales order is saved?
- are these sales order items transferred via the middle ware to APO?

Hi,
Find answers below for each of your question.
which steps are done when an ATP check ist triggered in APO by a CRM sales order item?
- are temporary quantity assignments created in APO? YES.
- are these delta records deleted when the sales order is saved? YES. As normal behaviour.
- are these sales order items transferred via the middle ware to APO? Sales orders are flown from CRM to ERP (Middle ware) and from there we used to CIF to SCM. No idea abt sales order transfer from CRM to SCM.
Best Regards,
Deepthi

Getting an error while creating a ERP Quotation from CRM Sales Web-UI.

Hi Experts,
I am getting an error while creating a ERP quotation from CRM Sales Web-UI. Here I am enclosing the screen shot. Please give me the solution for this.Thank you in advance.
Regards
Kishor Kumar.

Hi Kishore,
Please refer to the link below -
Entry of ERP Sales Documents in SAP CRM - Sales Quotation and Order Management - SAP Library
Also, refer to the SAP note -
1446253 - FAQ note: ERP documents in the CRM Web UI (lead-to-cash scenario)
This note will give you the related topic and the configuration required through SAP help links.
Hope this will be useful.
Thanks and Regards
DJ

PO Creation after CRM Sales Order Creation

I am creating a CRM Sales Order and the moment I save the CRM Sales Order,
it creates a PO in ECC. I need to find out how PO is getting triggered?
When I open the CRM Sales Order it shows a PO already created for this Sales Order.
Has anyone face this or same kind of scenerio ever? If yes please let me know how can fnd the triggering point of PO creation.
Thanks in advance!!
Sachin

Hi Mathivana,
I had faced these issue several time. As per SAP standard logic whenever you saved order in CRM it replicate immediatly in ERP till that time the order will be locked for any further change in CRM to save transaction data intigrity. The lock gets removed once the CSA queue(notification) from ERP update in CRM than unlocked.
You check the in SMW01 transaction and perform search with order number you will find Bdocs are in Intermediate stage(I can't tell reason as it can be so many reason why Bdocs get stuck) -Select and activate the Bdocs once again if you are lucky and it activated your order till be unlocked.
Or else user report most common for this issue "CRM_CHECK_DISTRIBUTION_STATUS" pass order number number and document type to unlock distribution than you will be able to change order.
100 % sure shot answer. Appriciate if points alloted
Thanks,
prem

Replication any bp of crm sales order as reference bp in erp sales order

Hi specialists in sap r3.
I was faced with the requirement not to replicate all bp of CRM. We want to in order for replication of any PD (CPM) was replaced by a reference bp (ERP).
Individuals do not need to be analyzed in ERP.
Is anybody know how to solve this issue? How to replace individual bp (CRM) to reference bp (ERP) during replication?
I'll be glad to any idea.
Regards,
Tatyana.

Hi Sangameshwar,
In CRM you can have two scenarios for ERP Sales Order.
1. ERP Sales offer and Sales order, using the CRM User Interface to create directly the ERP Sales Documents with LORD interface. The document is only saved in ERP. I believe this the scenario you are using.
2. CRM Sales offer and Sales order, the document is saved both CRM and ERP. The documents are replicated via Middleware.
In both scenarios the interaction record should add the document in the doc. flow, it's probably a missing customizing in the interaction record.
Hope this information help you.
Regards,
Jorge G.

CRM sales order is not saved in CRM but in ECC

Hi,
I am new CRM area and will not some hints on where to check.
When the the Sales orders are successfully created in CRM, they are replicated to R/3 but the sales orders are not saved in CRMD_ORDERADM_H table of the CRM system.
Also, I dont know see any details of the sales order in the interaction record document flow.
Can you please help me with any hints on where to check to fix this issue..

Hi Sangameshwar,
In CRM you can have two scenarios for ERP Sales Order.
1. ERP Sales offer and Sales order, using the CRM User Interface to create directly the ERP Sales Documents with LORD interface. The document is only saved in ERP. I believe this the scenario you are using.
2. CRM Sales offer and Sales order, the document is saved both CRM and ERP. The documents are replicated via Middleware.
In both scenarios the interaction record should add the document in the doc. flow, it's probably a missing customizing in the interaction record.
Hope this information help you.
Regards,
Jorge G.

Duet Enterprise 1.0 with CRM Sales Management

Hello,
we heard that Duet E 1.0 with sp2 with Business Packs releasing in June 2011.
1. Any idea when Duet Enterprise BP1 will release ?
2. is CRM Sales Management and Oppertunity Management is covered in this
3. before implimenting bp1 do we have to impliment duet enterprise 1.0 with sp2.
4. Can we directly integrate CRM and SharePoint 2010 with duet E.
Regards,
Shashank

Hi Shashank,
1. Any idea when Duet Enterprise BP1 will release ?
The plan is to release BP1 (or Feature Pack 1 as it is called) in Q3/Q4. The nomination for the Ramp-up has started. If you are interested you can apply via the [Online Scoping|http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000715662&]. Enter your customer data and select "Feature Pack 1 for Duet Enterprise 1.0 " in the next step.
2. is CRM Sales Management and Oppertunity Management is covered in this
Feature Pack 1 will cover some contact-based scenarios of CRM.
3. before implimenting bp1 do we have to impliment duet enterprise 1.0 with sp2.
You can start with Duet Enterprise 1.0 SP02 right now and later update to Feature Pack 1 (by this you will already have done some mandatory steps like setting up the trust between the SharePoint and the SAP system already). If you do not want to start now, you can also wait for Feature Pack 1 and then start a fresh installation.
4. Can we directly integrate CRM and SharePoint 2010 with duet E.
There will not be a "full-out-of-the-box-scenario" for CRM integration in SharePoint. However, the focus is much more on providing building blocks that makes the integration of CRM simpler and faster.
Regards,
Holger.

Can Anybody Suggest the Role of Enterprise Structure and Personnel Structure in Payroll?

Hey Gurus,
I just wanted to know about the exact Role of Enterprise Structure and Personnel Structure in Payroll?
If anyone can help me out then he will be very thankful for this.
Thank You,
Navya Joshi.

Navya,
I think you should go for the following link for your query and get the complete role of Enterprise structure and personal Structure in Payroll and Time Management as well.
http://www.saptechies.org/what-is-the-role-of-enterprise-structure-and-personnel-structure-in-time-management-and-payroll/
Hope you'll get the Accurate Answer at this SAP Support Portal.
Thank You,
Sonia Barwar.

Integrate the Org structure and employees SAP HR system to CRM via ALE

Hi All,
We want to integrate the organization structure and employees from mySAP HR system to mySAP CRM system. We are also aware that the same can be achieved through ALE Interface between both these systems.
In addition to the HR Organization Structure from HR system, can we also bring over the Sales Organization Structure from R/3 using transaction CRMC_R3_ORG_GENERATE?
1) Can someone , please let us the possible challenges which might occur when we download HR Org structure from SAP HR to SAP CRM.?
2) What is the implication of maintaining an HR org structure and CRM Sales Org structure within the SAP CRM 52 system?
3) Any _precautions) should we take before doing the download via ALE??
Please get back, suitable points will be awarded.
Regards
Ritvij

Hi Ritvij,
Couple of things that spring to mind are:
1) When you do the initial data load (PFAL) try to ensure that no one is amending the Org structure as Objects can be locked and therefore not transferred. (on one of our test loads the top level was locked and therfore all subsequent levels were just transfered and we didn't have a top level)
2) Keep the 'forms of address' in CRM the same as the R/3 ones
3) Keep the same Employee and Org Unit IDs but prefix with (for exmaple) EM and OU in CRM. (Through the HR integration config in CRM). This may also (apparantley) aid you if set up something like an Employee interaction centre in the future.
I will update when other stuff springs to mind.
Cheers
Gaz

Replication of Sales Office and SAles group into CRM from ECC6

Hi All,
recently I added the sales group and sales office into and existing sales are in ECC6.
1. how can I replicate that sales group and sales office replicate into CRM and Assign to the same sales area
2, how can replicate a new sales area into CRM?
3. do I need to do something in Org structure..?
thanks,
Ken

Hello Ken,
You can download new sales office & sales group using Transaction code CRMC_R3_ORG_GENERATE.
After executing this transaction you can see new sales office & sales group structure.
You have to select this new sales office & group rows & generate structure. After that you have to save. While saving you can give the earlier CRM Sales Organization unit.
You can see new sales office & sles group under earlier sales organization in PPOMA_CRM.
Best Regards,
Rajendra Sonawane

How to download ECC customers without Sales Office and Sales Group values

Dear all,
In SD Customer master record we enter Sales Office and Sales Group fields under Sales Area tab-->Sales Tab.
While downloading customers form ECC to CRM, How can I exclude this Sales Office and Sales Group Data from the download.
I want to download customers without this sales office and Sales group data...Kindly suggest me how can I do this.
Your suggestions will be highly appreciated.
Best regards
Raghu ram

Hi Chandrakanth,
I have removed 'Object Permitted in determination' checkbox for all Sales Offices, but still the problem persist.
I am getting following problem in SMW01 while downloading customers.
"Sales office O 50000004 sales group O 50000057 not maintained for sales area O 50000001 C5 Z0
Message no. CRM_BUPA_FRG0140204."
This problem is coming for all customers, so I though of excluding Sales Office and Sales groups from downloading.
Can we use Filters functionality for this, if so what sort of settings need to be maintained for Customer_Main object in R3AC1 transaction.
Please suggest, your suggestions will be highly appreciated.
Best regards
Raghu ram

CRM Sales structure and persons download to HCM

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