CRM Survey Data Extraction

Hi,
I am going to extract CRM Survey data.The questionnaire is created in CRM using CRM_SURVEY_SUIT and the same is used in opportunity transaction. I am using 0SVY_DATA_1 to extract the survey data.But the keyfigure values filled in the survey form are not getting captured in the datasource.Please let me know where exactly the answers in questionnare are getting stored in CRM.
Thanks&Regards
Hasini

Hello everyone,
I am also facing the same problem. Is there any conversion rule in BI to convert this XML format into readable Format?
Regards
Vivek

Similar Messages

We have missing CRM survey data on our report. .

Hi,
We have missing CRM survey data on our report. .(BI report)
After further investigations, we have found out that the data is not being extracted by our CRM BI extractor
0SVY_DATA_1 (CRM Survey Results).
Is there is any problem related to CRM configuration.
The survey is a valid survey .
Please mention your inputs.wat can be the problem here, or anybody suggest any solution
Thanks & Regards
Prajith P
Edited by: Prajith Prabhakara on Sep 28, 2011 12:39 PM

Hi,
I am closing the issue.
Thanks
Prajith P

Can any one pls tell me the procedure of crm datasourse data extraction r/3

hi
pls can any one pls tell me the procedure of crm datasourse data extraction from r/3
regards
subbu

Subbu,
First off please don't post the same question twice. I have locked your other question due to it being a duplicate.
Second off: don't expect an answer to your question immediately.
Third off: You need to read the rules of engagement before posting any more questions here:
https://www.sdn.sap.com/irj/scn/wiki?path=/display/home/rulesofEngagement
Fourth: You question is way too vague and honestly if you would have done a search or read some introductory material on CRM, you would have learnt that the CRM middleware handles the data transfer.
Last: I'm locking this thread because your question is way too vague, please take a look at the CRM wiki and help.sap.com and read all the associated documentation about CRM on those sites.
CRM wiki
https://www.sdn.sap.com/irj/scn/wiki?path=/display/crm/home
Then you can come back here if you have a detailed question after reading those materials.
Take care,
Stephen
CRM Forum Moderator

CRM Master Data Extraction

Dear all,
Can anyone help me with how to paper about CRM Master Data Extraction? I need to know on how to extract Business Partner and its attributes (Relationship, Address and others), also on how to extract CRM Marketing Attributes for Business Partner.
Thanks for your help.
Ricky

Hello Ricky,
I haven't found any conclusive document about loading Business Partner from CRM 4.0 to BW 3.5. If there is someone out there who knows about that documentation I would really appreciate it.
Here is what we did regarding BP relations, marketing attributes and addresses:
1. Marketing attributes:
These data type is difficult, because you have to build a special extractor for each marketing attribute group. And because Marketing attributes cannot be transported, you cannot transport the extractor. This poses a big problem in many projects. Therefore we solved it by creating some view extractors on the appropriate CRM tables: AUSP, CABN, KSML, KLAH. I can give you some more details, if this will help.
2. BP relations:
We build a view extractor for this too, because it was much easier to extract the data from BUT050 and BUT051 than trying to find out, how the business content extractors do their work. Using this extractor, we build some special ODS and InfoCubes for the relations we were interested in.
There is Business content for BP relations, but we kept to the generic extractors, because they were easier to verify.
3. BP adresses:
We use 0CRM_BPDEFADDR_ATTR to get the primary address.
We use 0CRM_BPART_ATTR to get BP master data
We use 0CRM_BPART_TEXT to get BP text.
We have only about 300.000 BP in CRM, so we do a full update everyday.
I am not sure, if these three data sources are part of the current BW 3.5 business content, because we started with BW 3.0 and did not check for BC updates.
Kind regards,
Jürgen
Message was edited by: Jürgen Kirsch

CRM - BI Data Extraction Problem

Hi Gurus,
We have CRM 2007 and BI 7.0. We have activated all the DS and also replicated them in BW and also activated all the necessary Infocubes in and Transfer rules etc.
In CRM, the data is available in service order header table but when I check in RSA3 for the 0CRM_SRV_PROCESS_H Data Source, it displays as 0 records.
Hence I am unable to load the data into BI.
And when I try to check the Master datasources in RSA3 then, the data is available, but I am unable to extract to BW.
Would be of great help if someone can guide me if we missed any necessary settings or configurations that have to be performed in CRM or BI system.
Thanks & Regards.

Hi,
There is one additional step that you have to performat CRM side before replicating the data source.You have to enable the metadata then only u can extract data from CRM.
*Follow the below steps:*
Go to SBIW in CRM, in the tree choose metadata adapter.Up on clicking it will populate the list of datasources,find your datasource and select the check box besides you datasource and save this.
Now replicate you datasource again, activate the transfer rules by using the program RS_TRNSTRU_ACTIVATE_ALL.
Now try the load it will work.
Cheers,
Upendra.

CRM - BI Data Extraction Issue

Hi Gurus,
We have CRM 2007 and BI 7.0. We have activated all the DS and also replicated them in BW and also activated all the necessary Infocubes in and Transfer rules etc.
In CRM, the data is available in table - CRMD_ORDERADM_H (480 records), but when I check in RSA3 for the 0CRM_SRV_PROCESS_H Data Source, it displays as 0 records.
Would be of great help if someone can guide me if we missed any necessary settings or configurations that have to be performed in order to populate the data from tables to Data Sources.
Thanks & Regards.

Hi,
Check this forums:
CRM data to BW .. some issues
No data when extracting using 0CRM_SRV_PROCESS_H
Delta queue for 0CRM_SRV_PROCESS_H not populated
Hope this helps...........
Rgs,
Ravi.

CRM Survey data

Hi all,
I got a requirement to develop a report on solution manager survey data.
i found the data sources 0SVY_ANSWER_TEXT
0SVY_APPL_TEXT
0SVY_DATA_1
0SVY_QSTNNR_TEXT
0SVY_QUEST_TEXT
0SVY_STATUS_TEXT
0SVY_SURV_TEXT
0SVY_TAROBJ_ATTR
in solution manager.And I instal al the data sources in bw.now can any one suggest me how to move further I mean which ods should i need to install.
These data sources are fetching the data which is standard,but i need the transactional data which daily users updates.
I found four tables in solution manager CRM_SVY_DB_SV,CRM_SVY_DB_SVS,CRM_SVY_RE_QUEST,CRM_SVY_RE_ANSW.
From the first two table the field value Guid is common,and from the last two tables QUEST ID field is common.But I am not able to find any common among these tables.
Can any one please suggest me what is the best way to follow whether to install standard data source or to create a generic data source from these four tables.
can any one
please help me in this issue.
Sridath..
Edited by: sridath on Jul 24, 2009 11:56 AM

Hello everyone,
I am also facing the same problem. Is there any conversion rule in BI to convert this XML format into readable Format?
Regards
Vivek

CRM survey extraction

Hi Experts
I am trying to extract CRM survey data from a CRM 3.1 system by using a BW 3.5 system. Surveys have been created and saved. I have set the Evaluate in BW setting for the survey in CRM.
I do not get any data out when using RSA3 or by using infopackages. Is there another setting I have to set? Does the survey need to be executed before I can extract the texts and attributes?
Kind regards
Erik

Hi, All
I also met this problem.
Finally, my colleague found the solution.
To solve this problem, you activate "Evaluation in BW" first.
However, you might have no result in "0SVY_DATA_1".
I think the reason is you testing.
You might follow this control:
"Generate URL" -> "Generate URL" -> "Test URL"in dialog box.
The use of "Test URL" was problem why no data was stored in "0SVY_DATA_1".
You should copy the generated URL and paste the URL on address window of Explorer.
Then put your answer on questionnaire and save it.
Last, you can see the stored data in "0SVY_DATA_1".
Test was just "TEST".
Regards,
Han Kyu

Steps to Extract CRM Surveys to BW

Hi Gurus,
My requirement is to extract CRM Surveys, which are attached to Activities transaction with tab questionarrie, into BW. I have checked in datasource 0SVY_DATA_1 as well as in other datasources too but I can see that they are stored in the database tables CRM_SVY_DB_SVS and CRM_SVY_DB_SD. Would anýone suggest me what are the steps i need to follow inorder to extract the data from CRM Surveys data in Activities to BW. I appreciate it in advance.
Thanks a lot
Regards
Kishore.

Hi kishore!
in CRM..
go to transaction CRM_SURVEY_SUITE and check the properties of your survey make sure the "evaluation in BW" option is enabled.
implement the datasources required in RSA5
in BW...
Replicate datasources
implement the Datflow and Data targets required in BW you can use the following Content help http://help.sap.com/saphelp_nw04/helpdata/en/a5/73863c593a8767e10000000a114084/frameset.htm
You can then extract the survey data.
with regards
ashwin

0CRM_SALES_ACT_1 data extraction

Hi
I have to extract data from CRM using the data source 0CRM_SALES_act_1. The data is available through extractor checker RSA3 but not in the BW.
Is there any authorisation problem.And how do we check it.
Please advise.
Thanks in advance.
Regards,
Kate.

hi Kate,
please review oss note
692195-FAQ: Sales Analytics and CRM-BW data Extraction
to test if authorization issue, ask basis to grant the background user with sap_all first.
Question 2 : On executing transaction RSA3 I get records but I find 0
records when I load data from BW request.(No Data Available)
Suggestion 2: First check if there are any entries in the table
CRMD_ORDER_INDEX.Only if there are entries in this table you can extract records.
If this is not the case then,
It is possible that the user does not have sufficient
authorities for extraction of the relevant objects.
Additionally, please review and implement the following notes
615670
161570
150315
618953
If you are in the release 4.0 then
To do BW extraction with the user please see that the following
authorization object exists(display mode is enough):
CRM_ACT, CRM_OPP, CRM_LEAD, CRM_SAO, CRM_SEO, CRM_CO_SE, CRM_CO_SC
CRM_CO_SA, CRM_CON_SE, CRM_CMP, CRM_ORD_OP, CRM_ORD_LP, CRM_ORD_PR
CRM_ORD_OE, CRM_CO_PU, CRM_CO_PD, CRM_ORD_PO
(all these objects are linked to transaction crmd_order).

Urgent: Extraction of CRM Survey and change documents

Hi BW Experts,
My requirement is to extract CRM Survey which is linked to Activities as XML file and Change documents from CRM to BW. I know what are the datasources we need to use inorder to extract the Survey data to BW some of them are : 0SVY_DATA_1;0SVY_QUEST_TEXT and 0SVY_ANSWER_TEXT but I am confused in mapping Survey questions to BW as they may be of 200 char do we need to split them or is there anyother way we can map please would anyone suggest me steps to extract the Survey data from CRM to BW i.e from activation to Cube mainly I am worried about how do we map Survey questions to BW objects.
And also I need to extract Change documents,i.e changes made to the created opportunity,activity transactions, from CRM to BW as the changes are not stored in DB tables but we can view them in extras menu->change documents I think they are linked to transaction number but i donot know how to pull them to BW.Would anyone put some light on it. I appreciate it in advance.
Thanks in advance
Regards
Kishore.

Hi Kishore,
I have no experience in CRM extraction in BW.
Did you try to use 'Propose Transfer Rules' function to map objects from extract structure to the comm structure. I am assuming that you have activated all the required Business Content and replicated your extract structures.
Why do you want to map field by field? May be I did not understand your question?

How to extract data from CRM with Data Service?

Hi all,
I'll try to explain briefly the main issue; We need to read or extract data from SAP CRM with Data Service tool, then we'll show the data with webi, but now I would like to know if there are some standard tool as a rapid mart (i mean that it doesn't exists) but if some one knows how it works and if it's possible, it could be very helpful for us.
BW option doesn't ok because the client needs a lot of queries for a report and the standard tool in our project is Data Service.
Thanks in advance, and ask all u need if it can be a help for answer the question.
Best Regards.
Edited by: Cantabria on Jun 7, 2011 1:14 PM

Hi,
Your very familiar with LO data source even though your getting doubts on it.
LBWE/SM13 belongs to only LO Data sources.
CRM data sources also have delta settings based on data source.
You can search on google about CRM data sources by using data source names.You may get some useful information.
Before using CRM Data sources, CRM functional team need to set proper configurations at CRM system. those also you can easily get form google.
use search term as " CRM - BW Adapter settings".
Like other standard data sources for crm also,
we need to activate from RAS5 and do the modification at RSA6.
test at RSA3 and replicate into BW. Do the rest of the flow at bw system.
Thanks

Data Extraction from CRM to BW

Hi,
I just need some information/help on BW Data Extraction from CRM, it would be great if some one could help out or mail some related help documents.
Currently we are implementing the complaints module in CRM simultaneously on the BW side we have identified an info cube for complaints 0CSAL_C09, but this cube and its ODS source does not have all the required fields like (newly created text types, serial number etc), so how these tables and fields can be identified in the source system and added to extract structure in CRM. Also what is the table in which the CRM transaction data would be stored.
Especially i require the newly added text types in CRM to appear in BW, there are around 5 new text types are added and user can enter free text, i need these information to be captured in reports. kindly mail me the steps to [email protected]
Thanks
Akila.R

hi,
try these links
http://help.sap.com/bp_biv335/BI_EN/html/BW/SalesAnalysis.htm
https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/library/uuid/f2910623-0c01-0010-de8f-d1926988a986
http://help.sap.com/bp_biv135/html/bw.htm
http://help.sap.com/bp_biv135/html/BW/SalesAnalysis.htm
http://help.sap.com/bp_biv235/BI_EN/index.htm
http://help.sap.com/saphelp_nw04/helpdata/en/af/ed833b2ab3ae0ee10000000a11402f/frameset.htm
this:
http://help.sap.com/bp_biv235/BI_EN/index.htm
http://help.sap.com/saphelp_nw2004s/helpdata/en/af/ed833b2ab3ae0ee10000000a11402f/frameset.htm
regards,
pankaj singh
reward if helpful

Data Extraction from Seibel CRM to SAP BI

Hi All,
We are going for implementation of SAP BI. We have analyzed the Source systems and in that we have SAP R/3, Oracle, Seibel CRM.
In case of SAP R/3 and Oracle i am aware of data extraction. I am not aware of Seibel CRM, Please help me which type of interface can be used for Seibel CRM.
Whether DB connect, UD connect or file interface ??????
and give me an idea how to pull data into SAP BI from Seibel CRM..
Regards,
Prasad.

Hi,
a few years ago I used the DB-connect to extract data from siebel. Nowadays I think you can easily use UD-connect.
regards
Siggi

Data Extraction from CRM

Hello Experts,
I am presently working on data extraction from CRM system. I understand that there are three ways of data extraction from the CRM system:
i) Using Middleware integration
ii) CRM BI integration through XI
iii) Generic ETL process as used when extracting data from other SAP systems
Can anyone please suggest which one is the best method to follow and why?
Thanks & Regards
Nikhil

Hi,
The Third option is the best one I would say.
Why to use any other way line XI integration or anything like that which involves more complexity in terms of development , maintenance and most importantly COST. SAP is providing you the standard set of extractors, it will be a wise choice.
Regards
Pratap Sone

CRM Survey Data Extraction

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