CRM Survey Extraction to BW
Hello,
I have created a questionnaire under marketing in the survey tool in crm (crm_survey_suite tcode). Now i have activated and generated a URL for this and embeded this URL in my mail form. Also I have selected the option "Evaluation in Business Information Warehouse" in the settings of the questionnaire.
Now the user enters data by opening this questionnaire and the status says that the values are successfully saved. Everything fine till here. Now my question is what are the sequence of steps needed to bring this data into my BW system?
I went to the transaction RSA3 and tried to do an extract of 0SVY_DATA_1 object. For the application i did an F4 help and got CRM_MARKETING_SURVEY but for the F4 help of QSTNNR it does not give anything. So I entered this value manually as "ZONLINE_CUSTOMER_FEEDBACK" and clicked on extraction. This gives an error as "Errors occurred during the extraction".
Then i went to Display logs and saw the detailed error as "The extraction program does not support object 0SVY_DATA_1"
Can you please let me know if I have missed any steps in the process?
Another information is that I can see the data correct in the SVY tables in CRM.
Any help is greatly appreciated.
Regards,
Pradeep
Hi Amit,
The procedure is that first create the survey and then maintain the settings of the survey. After the settings are done only then you need to activate the survey, else the settings made via Ctrl+F12 will not be used. If you have already done the activation without making the settings then you will need to edit the survey save it first and make settings and reactivate the survey. This however will create a new version. Care needs to be taken in production that the data of earlier version may become unusable with the latest version because every new version will create a new URL. If you see the URL in the browser u will get an idea of the version management.
Hope this helps.
Regards,
Pradeep
Similar Messages
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Hi Experts
I am trying to extract CRM survey data from a CRM 3.1 system by using a BW 3.5 system. Surveys have been created and saved. I have set the Evaluate in BW setting for the survey in CRM.
I do not get any data out when using RSA3 or by using infopackages. Is there another setting I have to set? Does the survey need to be executed before I can extract the texts and attributes?
Kind regards
ErikHi, All
I also met this problem.
Finally, my colleague found the solution.
To solve this problem, you activate "Evaluation in BW" first.
However, you might have no result in "0SVY_DATA_1".
I think the reason is you testing.
You might follow this control:
"Generate URL" -> "Generate URL" -> "Test URL"in dialog box.
The use of "Test URL" was problem why no data was stored in "0SVY_DATA_1".
You should copy the generated URL and paste the URL on address window of Explorer.
Then put your answer on questionnaire and save it.
Last, you can see the stored data in "0SVY_DATA_1".
Test was just "TEST".
Regards,
Han Kyu -
Hi,
I am going to extract CRM Survey data.The questionnaire is created in CRM using CRM_SURVEY_SUIT and the same is used in opportunity transaction. I am using 0SVY_DATA_1 to extract the survey data.But the keyfigure values filled in the survey form are not getting captured in the datasource.Please let me know where exactly the answers in questionnare are getting stored in CRM.
Thanks&Regards
HasiniHello everyone,
I am also facing the same problem. Is there any conversion rule in BI to convert this XML format into readable Format?
Regards
Vivek -
Steps to Extract CRM Surveys to BW
Hi Gurus,
My requirement is to extract CRM Surveys, which are attached to Activities transaction with tab questionarrie, into BW. I have checked in datasource 0SVY_DATA_1 as well as in other datasources too but I can see that they are stored in the database tables CRM_SVY_DB_SVS and CRM_SVY_DB_SD. Would anýone suggest me what are the steps i need to follow inorder to extract the data from CRM Surveys data in Activities to BW. I appreciate it in advance.
Thanks a lot
Regards
Kishore.Hi kishore!
in CRM..
go to transaction CRM_SURVEY_SUITE and check the properties of your survey make sure the "evaluation in BW" option is enabled.
implement the datasources required in RSA5
in BW...
Replicate datasources
implement the Datflow and Data targets required in BW you can use the following Content help http://help.sap.com/saphelp_nw04/helpdata/en/a5/73863c593a8767e10000000a114084/frameset.htm
You can then extract the survey data.
with regards
ashwin -
Urgent: Extraction of CRM Survey and change documents
Hi BW Experts,
My requirement is to extract CRM Survey which is linked to Activities as XML file and Change documents from CRM to BW. I know what are the datasources we need to use inorder to extract the Survey data to BW some of them are : 0SVY_DATA_1;0SVY_QUEST_TEXT and 0SVY_ANSWER_TEXT but I am confused in mapping Survey questions to BW as they may be of 200 char do we need to split them or is there anyother way we can map please would anyone suggest me steps to extract the Survey data from CRM to BW i.e from activation to Cube mainly I am worried about how do we map Survey questions to BW objects.
And also I need to extract Change documents,i.e changes made to the created opportunity,activity transactions, from CRM to BW as the changes are not stored in DB tables but we can view them in extras menu->change documents I think they are linked to transaction number but i donot know how to pull them to BW.Would anyone put some light on it. I appreciate it in advance.
Thanks in advance
Regards
Kishore.Hi Kishore,
I have no experience in CRM extraction in BW.
Did you try to use 'Propose Transfer Rules' function to map objects from extract structure to the comm structure. I am assuming that you have activated all the required Business Content and replicated your extract structures.
Why do you want to map field by field? May be I did not understand your question? -
CRM Survey Suite - BW extraction
Dear all,
I have created a survey in CRM survey Suite,
By which business content info providers, i can see the results of my survey?
Thanks in advance..
jmqHI,
crm survey suite extractors into BW
Re: crm survey suite extractors into BW
Thanks
Reddy -
Hi Experts,
Could you provide me SURVEY RATING TABLE NAME on basis of question and answer ?hi
these are tables meant for you
CRM_SVY_DB_S - CRM Surveys: Survey
CRM_SVY_DB_SA - Survey Applications*
CRM_SVY_DB_SD - Survey Description*
CRM_SVY_DB_SFA - Survey File Access*
CRM_SVY_DB_SP - Generic survey attributes*
CRM_SVY_DB_SSC - Survey Schema*
CRM_SVY_DB_ST - Survey Template*
CRM_SVY_DB_SV - Assessable Survey Values*
CRM_SVY_DB_SVS - Survey Values*
CRM_SVY_DB_SVT - Survey Value Template*
CRM_SVY_RE_ANSW - Survey Texts (for BW extraction)*
CRM_SVY_RE_APPL - BW Application*
best regards
ashish -
Crm survey suite extractors into BW
Does anyone know whether there are some Business Content extractors for the survey data in CRM. My CRM colleagues have setup surveys using the CRM_SURVEY_SUITE transaction and it would seem to store at least some of this data in the table CRM_SVY_DB_SVS, but not all. However I cannot find any standard extractors to extract all the survey data.
There are extractors for the web survey stuff but the CRM_SURVEY_SUITE transaction does not appear to be a web survey.
Any help would be much appreciated on this.
We are using CRM 4.0 with BW 3.5
Thanks
DavidHi!
you can find survey datasources under RSA5 Root->CRM->0crm_SURVEY. these are some datasources
0SVY_ANSWER_TEXT CRM Survey: Answers
0SVY_APPL_TEXT CRM Survey: Applications
0SVY_DATA_1 CRM Survey: Results
0SVY_QSTNNR_TEXT CRM Survey: Survey Header
0SVY_QUEST_TEXT CRM Survey: Questions
0SVY_STATUS_TEXT CRM Survey: Status of Question
0SVY_SURV_TEXT CRM Survey: Campaign Texts
0SVY_TAROBJ_ATTR CRM Survey: Recipient Attributes
and web survey datasources under PI_BASIS->0CA_SUR
0WS_ANSWER_TEXT Web Survey: Reply
0WS_APPL_TEXT Web Survey: Applications
0WS_KFIGTYP_TEXT Web Survey: Key Figure Types
0WS_QSTNNR_TEXT Web Survey: Questionnaire
0WS_QUEST_TEXT Web Survey: Questions
0WS_STATUS_TEXT Web Survey: Question Status
0WS_SURVEY_TEXT Web Survey: Survey
0WS_TAROBJ_ATTR Web Survey: Recipient
0WS_TAROBJ_TEXT Web Survey: Recipient
hope it helps
with regards
ashwin -
We have missing CRM survey data on our report. .
Hi,
We have missing CRM survey data on our report. .(BI report)
After further investigations, we have found out that the data is not being extracted by our CRM BI extractor
0SVY_DATA_1 (CRM Survey Results).
Is there is any problem related to CRM configuration.
The survey is a valid survey .
Please mention your inputs.wat can be the problem here, or anybody suggest any solution
Thanks & Regards
Prajith P
Edited by: Prajith Prabhakara on Sep 28, 2011 12:39 PMHi,
I am closing the issue.
Thanks
Prajith P -
XSLT transformation error when importing target group in CRM Survey cockpit
Hi,
I created a target group using the segment builder and exported that to a local file. Then when creating a survey using CRM survey cockpit (tcode: SURVEY) and trying to import the same target group from the local file; I get an error :
"Error when applying a XSLT transformation"
System Response
Data transformation cannot be executed. Application functions that depend on the transformation cannot be executed
I tried various file formats : RTF, TXT, XLS, HTML but still I get the same error. Export to XML option is neither available while exporting from segment builder nor while importing into Survey cockpit. The target group is not empty.
Are there any settings to be maintained to resolve the error ?????
Dhaval.Hi Suhel,
Thanks for the response... as far as my understanding goes, the crm survey suite can be used for maintaining questoinnaires that are transaction specific. also the functionality of question tables and rows is not available in the survey suite but is available in the survey cockpit (tcode: SURVEY).
However the same does not allow me to refer to the target groups created using the segment builder.... Is there a way I can use the target group created through the segment builder in the survey cockpit ????
Dhaval. -
Generate file to save on server from CRM survey results.
Hello,
I need to generate a file from the results of a CRM Survey running in an Internetscenario.
When mailto is used an email with the attachment POSTDATA.ATT is sent back as attachment.
How can I copy this document and save it on the customers file system?
And how can this be realised when running internet scenario without using mailto.
The scenario is running on CRM 2007.
Thanks for any ideas.
Best regards,
SalvatoreHello Salvatore,
Did your problem resolved? if not could you please elobarte your question so our community can help you much better.
Thanks
Raja Pamireddy
CRM marketing Forum Moderator. -
Hello CRM Experts,
We have assigned survey to Transaction ( Activities , Lead , Opportuninity ) . Transaction is being created and Questionnaire ( Survey ) is filled . Then Transaction is saved . Transaction ID is generated . We want name of the Table in which survey Results (answers) are store.
As we get the tables for Questions of surveys.
We not able to find the tables where all surveys Results (i.e may filled by Business Partners,Users etc) are store.
Please suggest.
Regards.
Anup.HI Anup,
The list of all tables used in surverys are as follows
CRM_SVY_DB_MT CRM Surveys: Media Type
CRM_SVY_DB_MTT CRM Surveys: Media Types (Text Table)
CRM_SVY_DB_S CRM Surveys: Survey
CRM_SVY_DB_SA Survey Applications
CRM_SVY_DB_SAD CRM Surveys: Survey Application Descripti
CRM_SVY_DB_SD CRM Surveys: Survey Description
CRM_SVY_DB_SET CRM Surveys: Text Table for CRM_SVY_DB_SE
CRM_SVY_DB_SEV CRM Surveys: Input Help Table for Function
CRM_SVY_DB_SFA CRM Surveys: Survey File Access
CRM_SVY_DB_SP CRM Surveys: Generic Survey Attributes
CRM_SVY_DB_SSC CRM Surveys: Survey Schema
CRM_SVY_DB_ST CRM Surveys: Survey Template
CRM_SVY_DB_STS CRM Surveys: Survey Transformation Select
CRM_SVY_DB_SV CRM Surveys: Assessable Survey Values
CRM_SVY_DB_SVS CRM Surveys: Survey Values
CRM_SVY_DB_SVT CRM Surveys: Survey Value Template
Thanks
Abishek -
CRM Survey Suite and Web Survey
Hi everyone,
I am new in CRM and have been assigned to investigate the possible ways to send surveyes to the customers/users.
In my investigations and readings, I have found that we coud use CRM Survy Suite or Web Survey.
Could any one please tell me what the difference is between the two?Hello,
AFAIK only the CRM Survey Suite is fully integrated into the CRM Campaign management. I think the easiest way to send surveys to customers and users is a mail form which sends out a personalized link to the survey.To make the survey available in the internet your basis admins have to configure the SAP Web Dispatcher as I've described in my Blog <a href="/people/gregor.wolf3/blog/2005/11/07/setup-sap-web-dispatcher-with-url-filter-on-suse-linux-90">Setup SAP Web Dispatcher with URL Filter on SuSE Linux 9.0</a>.
Regards
Gregor -
CRM survey - FM , methods :-)
hi,
anyone has any experience with CRM survey
interfaces? if there any way to update
data in them via <b>Function modules</b> or object <b>methods </b>?
thanks for any help (names of modules, code samples etc.)
Regards,
michal>>>>The first time am seeing you post a question on the forums
not true
I've posted quite a few in the past
anyway thanks for willing to help
Regards,
michal -
CRM survey report not populating all questions per questionarie in BW.
Hellos,
We are facing issue with CRM survey report in BW.
Against each questionnaire (say 1002) we have 10 questions, however not all 10 questions are appearing in the report.
From our analysis we figured out the issue is from CRM side.
Please let me know if anyone has faced this issue.
Please let me know if more information is required.
Thanks,
MKHi,
Are you using datasource 0SVY_QUEST_TEXT ?
"From our analysis we figured out the issue is from CRM side."-----can you please provide more detail about this ?
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