CRM Survey Rating Table

Hi Experts,
Could you provide me SURVEY RATING TABLE NAME on basis of question and answer ?

hi
these are tables meant for you
CRM_SVY_DB_S - CRM Surveys: Survey
CRM_SVY_DB_SA - Survey Applications*
CRM_SVY_DB_SD - Survey Description*
CRM_SVY_DB_SFA - Survey File Access*
CRM_SVY_DB_SP - Generic survey attributes*
CRM_SVY_DB_SSC - Survey Schema*
CRM_SVY_DB_ST - Survey Template*
CRM_SVY_DB_SV - Assessable Survey Values*
CRM_SVY_DB_SVS - Survey Values*
CRM_SVY_DB_SVT - Survey Value Template*
CRM_SVY_RE_ANSW - Survey Texts (for BW extraction)*
CRM_SVY_RE_APPL - BW Application*
best regards
ashish

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CRM Survey result Table

Hello CRM Experts,
We have assigned survey to Transaction ( Activities , Lead , Opportuninity ) . Transaction is being created and Questionnaire ( Survey ) is filled . Then Transaction is saved . Transaction ID is generated . We want name of the Table in which survey Results (answers) are store.
As we get the tables for Questions of surveys.
We not able to find the tables where all surveys Results (i.e may filled by Business Partners,Users etc) are store.
Please suggest.
Regards.
Anup.

HI Anup,
The list of all tables used in surverys are as follows
CRM_SVY_DB_MT                  CRM Surveys: Media Type
CRM_SVY_DB_MTT                 CRM Surveys: Media Types (Text Table)
CRM_SVY_DB_S                   CRM Surveys: Survey
CRM_SVY_DB_SA                  Survey Applications
CRM_SVY_DB_SAD                 CRM Surveys: Survey Application Descripti
CRM_SVY_DB_SD                  CRM Surveys: Survey Description
CRM_SVY_DB_SET                 CRM Surveys: Text Table for CRM_SVY_DB_SE
CRM_SVY_DB_SEV                 CRM Surveys: Input Help Table for Function
CRM_SVY_DB_SFA                 CRM Surveys: Survey File Access
CRM_SVY_DB_SP                  CRM Surveys: Generic Survey Attributes
CRM_SVY_DB_SSC                 CRM Surveys: Survey Schema
CRM_SVY_DB_ST                  CRM Surveys: Survey Template
CRM_SVY_DB_STS                 CRM Surveys: Survey Transformation Select
CRM_SVY_DB_SV                  CRM Surveys: Assessable Survey Values
CRM_SVY_DB_SVS                 CRM Surveys: Survey Values
CRM_SVY_DB_SVT                 CRM Surveys: Survey Value Template
Thanks
Abishek

CRM Survey Suit Tables

Hi Experts.
Can anybody tell me survey tables because I want to generate report for the Questioners that have been designed by using survey builder.
I am trying to design the survey reports by using Query.

CRMD_SURVEY and CRM_SVY_DB and check by SVY in SE11

XSLT transformation error when importing target group in CRM Survey cockpit

Hi,
I created a target group using the segment builder and exported that to a local file. Then when creating a survey using CRM survey cockpit (tcode: SURVEY) and trying to import the same target group from the local file; I get an error :
"Error when applying a XSLT transformation"
System Response
Data transformation cannot be executed. Application functions that depend on the transformation cannot be executed
I tried various file formats : RTF, TXT, XLS, HTML but still I get the same error. Export to XML option is neither available while exporting from segment builder nor while importing into Survey cockpit. The target group is not empty.
Are there any settings to be maintained to resolve the error ?????
Dhaval.

Hi Suhel,
Thanks for the response... as far as my understanding goes, the crm survey suite can be used for maintaining questoinnaires that are transaction specific. also the functionality of question tables and rows is not available in the survey suite but is available in the survey cockpit (tcode: SURVEY).
However the same does not allow me to refer to the target groups created using the segment builder.... Is there a way I can use the target group created through the segment builder in the survey cockpit ????
Dhaval.

CRM Survey Evaluation Data Storage

Hi!
I create, with the CRM_SURVEY_SUITE, some questionnaires, and I enter values for all the questions.
When I work with these activities, I need to take these values,
Does anyone know which tables store this information? And if I need some functions to interpret this information (I need the values and/or percentages)?
Will reward points!
Regards,
Gonzalo Henderson.

hi
first of all i would like to explain the standard methodology to store the surevy results in CRM
In SAP Standard when a customer answers a survey, a new activity with transaction type 0000 will be created that automatically triggers the follow-up processes. In our business scenario were not using transaction type 0000 but Y004 instead.
To make the campaign automation survey scenario running for this transaction type as well you have to change a BAdI.
The following procedure describes where and how to adapt the respective changes.
In a real customer scenario this is a very likely procedure.
Transaction Code SE18
1. SAP Menu Architecture and Technology---->ABAP Workbench -
>Utilities -
>Business Add-Ins
2. Enter the name of the respective BAdI CRM_MKTCA_SVY_PAI in the field Definition Name and choose Display first.
3. Go to tab Interface and double-click on the default implementation class CL_DEF_IM_CRM_MKTCA_SVY_PAI.
4. Again, double-click on method IF_EX_CRM_MKTCA_SVY_PAI~PROCESS_SVY_PAI_FOR_CA and confirm the following dialog box with Yes.
5. In the following you see the example implementation for transaction type 0000.
6. Now switch to change mode and search for 0000 with the Find/Replace button.
7. In the following replace the line
iv_process_type = '0000' with the line
iv_process_type = 'Y004'
8. Save your settings and dont forget to activate your coding again.
now just try to understand it
because as soon as customer repond to the survey you get an in bound activity
this activity generation is crucial part of response analysing because this activity contains the info regarding the customer response
you can also see the details of the sales activity automatically triggered in CRM when survey response is filled from customer
in following tables
ECRM_ISU_ACTIVITY_DISPLAY
Displays an activity by taking the Business Transaction Number for the same.
CRM_CLM_CREATE_CALL_LIST
Create call list for activities generated
ET_ACTIVITY_H
Header Details of an activity such as PRIORITY,
OBJECTIVE, Address Details etc.
ET_ACTIVITY_I
Item Details of an activity.
in the similar way you are trying to retrieve the surevy info stored in tables
also This activity also has the response of the customer which can be viewed in the Questionaire Tab of the activity.
You need to maintain a customizing setting for Questionaire Determination.
Customer Relationship Management -> Transactions-> Settings for Activities -> Questionnaires -> Define Determination for Questionnaires: Business Activity.
Maintain an entry here. Put the Determiantion Id, Descr and transaction type (0000), keep the Questionaire Column Blank, and mark the Checkbox in the Active Column.
3. At the database level two tables get updated based on the response.
CRMD_MKTRU_SVY: Assignment Business Partner / Surveys
CRMD_MKTCA_CT_IN: Table for Inbound Entry
Also in transaction CRM_SURVEY_SUITE, select your survey and click on the Evaluation Button. It should also show the response of the customers
and in your case customer is you coz you urself are filling the surveys.
best regards
ashish

Crm survey suite extractors into BW

Does anyone know whether there are some Business Content extractors for the survey data in CRM. My CRM colleagues have setup surveys using the CRM_SURVEY_SUITE transaction and it would seem to store at least some of this data in the table CRM_SVY_DB_SVS, but not all. However I cannot find any standard extractors to extract all the survey data.
There are extractors for the web survey stuff but the CRM_SURVEY_SUITE transaction does not appear to be a web survey.
Any help would be much appreciated on this.
We are using CRM 4.0 with BW 3.5
Thanks
David

Hi!
you can find survey datasources under RSA5 Root->CRM->0crm_SURVEY. these are some datasources
0SVY_ANSWER_TEXT     CRM Survey: Answers
0SVY_APPL_TEXT       CRM Survey: Applications
0SVY_DATA_1          CRM Survey: Results
0SVY_QSTNNR_TEXT     CRM Survey: Survey Header
0SVY_QUEST_TEXT      CRM Survey: Questions
0SVY_STATUS_TEXT     CRM Survey: Status of Question
0SVY_SURV_TEXT       CRM Survey: Campaign Texts
0SVY_TAROBJ_ATTR     CRM Survey: Recipient Attributes
and web survey datasources under PI_BASIS->0CA_SUR
0WS_ANSWER_TEXT    Web Survey: Reply
0WS_APPL_TEXT      Web Survey: Applications
0WS_KFIGTYP_TEXT   Web Survey: Key Figure Types
0WS_QSTNNR_TEXT    Web Survey: Questionnaire
0WS_QUEST_TEXT     Web Survey: Questions
0WS_STATUS_TEXT    Web Survey: Question Status
0WS_SURVEY_TEXT    Web Survey: Survey
0WS_TAROBJ_ATTR    Web Survey: Recipient
0WS_TAROBJ_TEXT    Web Survey: Recipient
hope it helps
with regards
ashwin

CRM Survey iformation

Dear all,
Can you please let me know the table infomration on CRM survey?
If a survey is created in certain Business transaction (Example appointment), where can i see this survey information in table level?
thanks and regards,
Lata
Edited by: latha reddy on Jul 21, 2010 11:48 AM

thanks Pepe! Its somewhat useful. I needed to use CRMD_SURVEY to to get value GUID to go to table CRM_SVY_DB_SVS.
Is it possible to show complete picture of tables to find out Qustiner Questions and answers table vise?
Thanks and regards,
Lata.
Edited by: latha reddy on Jul 22, 2010 4:18 PM

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Hi Gurus,
My requirement is to extract CRM Surveys, which are attached to Activities transaction with tab questionarrie, into BW. I have checked in datasource 0SVY_DATA_1 as well as in other datasources too but I can see that they are stored in the database tables CRM_SVY_DB_SVS and CRM_SVY_DB_SD. Would anýone suggest me what are the steps i need to follow inorder to extract the data from CRM Surveys data in Activities to BW. I appreciate it in advance.
Thanks a lot
Regards
Kishore.

Hi kishore!
in CRM..
go to transaction CRM_SURVEY_SUITE and check the properties of your survey make sure the "evaluation in BW" option is enabled.
implement the datasources required in RSA5
in BW...
Replicate datasources
implement the Datflow and Data targets required in BW you can use the following Content help http://help.sap.com/saphelp_nw04/helpdata/en/a5/73863c593a8767e10000000a114084/frameset.htm
You can then extract the survey data.
with regards
ashwin

Urgent: Extraction of CRM Survey and change documents

Hi BW Experts,
My requirement is to extract CRM Survey which is linked to Activities as XML file and Change documents from CRM to BW. I know what are the datasources we need to use inorder to extract the Survey data to BW some of them are : 0SVY_DATA_1;0SVY_QUEST_TEXT and 0SVY_ANSWER_TEXT but I am confused in mapping Survey questions to BW as they may be of 200 char do we need to split them or is there anyother way we can map please would anyone suggest me steps to extract the Survey data from CRM to BW i.e from activation to Cube mainly I am worried about how do we map Survey questions to BW objects.
And also I need to extract Change documents,i.e changes made to the created opportunity,activity transactions, from CRM to BW as the changes are not stored in DB tables but we can view them in extras menu->change documents I think they are linked to transaction number but i donot know how to pull them to BW.Would anyone put some light on it. I appreciate it in advance.
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Kishore.

Hi Kishore,
I have no experience in CRM extraction in BW.
Did you try to use 'Propose Transfer Rules' function to map objects from extract structure to the comm structure. I am assuming that you have activated all the required Business Content and replicated your extract structures.
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Populating a Dynamic List Box in CRM Survey

Hi All,
I am currently creating a CRM Survey and am trying to use the 'Dynamic List Box with Single/Multiple Selection' options, but cannot see how i can populate these lists. I get the following error message when selecting the 'Insert Answer Option:
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Generate file to save on server from CRM survey results.

Hello,
I need to generate a file from the results of a CRM Survey running in an Internetscenario.
When mailto is used an email with the attachment POSTDATA.ATT is sent back as attachment.
How can I copy this document and save it on the customers file system?
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Salvatore

Hello Salvatore,
Did your problem resolved? if not could you please elobarte your question so our community can help you much better.
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Dear all,
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Thanks in advance..
jmq

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crm survey suite extractors into BW
Re: crm survey suite extractors into BW
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Hello everyone,
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>>>>The first time am seeing you post a question on the forums
not true
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CRM Survey Rating Table

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