CRM Technical & Functional

Friends,
I worked in ABAP and also more than 6 years i have spended in Java technology. Now as per the requirement i have to do the CRM. I dont know from where to start and what to start in CRM. Will you please help me out in this case. As my role definately would be technically more. So if you have any material regarding CRM Technical than pls. do send me at [email protected] also i would like to know the little bit about CRM Functional so pls. send me that too.
Thanks for your help.
Hitesh Shah

Hi Hitesh,
Try CR100. This is the basic course material for CRM. It will help you understand basics of functional CRM.
CRM will be braodly split into
1. Sales
2. Marketing
3. Service
I have sent you a brief overview of SAP CRM and the CRM Landscape. Please check your mail box.
Warm Regards
Sulakshana

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CRM Technical Presentation

Hi all
    I have been asked to present a CRM Technical presentation to all the Non-CRM Developers here in my company. This presentation should be more of Technical One than speaking Business/Functional Points.
   But i am really donot know, what are the topics to be covered even having idea on SAP CRM Cababilitiies! What are the real Technical areas very important in the CRM ?
   Any ideas/Suggestions are really Welcome !
Thanks
Jack

Thanks Animesh !
If you have a Documents/details on FMs Type(_OW or _OB), please let me know or post it to [email protected]
Also the Data Model which i have are in German, Do you have the English Version or any easy way to intepret the German Model ?
Thanks
Jack

Suggest me the best training institute for SAP CRM ABAP / CRM Technical

Dear all,
Kindly suggest me that, which training institute in India is providing training course specially on SAP CRM ABAP course.
I am happy if any SAP CRM Technical expert willing to train me directly. I have good functional experience on CRM module and planning to be trained on technical part.
Your recommendations will be highly appreciated.
best regards
Raghu ram

user12483593 wrote:
hi,
i am looking for good training institution in india to learn oracle dba
so pls can any one suggest me which institute providing the best training for this course
thank you in advanceThe best training is probably by Oracle University
Goto [http://www.oracle.com/education] - choose Product Courses, Database and Grids:
(eg [http://education.oracle.com/pls/web_prod-plq-dad/db_pages.getpage?page_id=14&p_org_id=1080544&lang=US])
In both cases ensure country selected on top right is India.
On the schedule choose courses with +100% Student Satisfaction+
It is hard, (though obviosly not impossible), for other institutions to better this standard of such courses.
If you are aspiring to Oracle DBA OCP be very sure the institute you are choosing satisifies the requirements for the Hands on Course, and do not take the institutes word for it but check.
It may well be that you are looking for institutions offering the WDP programme. This is a maximm of 6 hours/week over several weeks so IMHO is impractical if you do not live nearby. There appear to be comments that sometimes the training from these institutes doing the WDP course can be of very variable quality. Probably the only option here is to seek out the opinions of recent psat students you can trust.

CRM technical information

Hi
can any body help me out what exactly the CRM technical work contains.
and the topics that are in CRM, and please send the links related to learn the CRM technical. please give a brief description as iam not aware of this.
Thanks,

You need to learn how to enhance the web component and also BOL programming for working on CRM Web.
The functionality is similar to BSP programming in some sense.You also need to have good idea on classes,objects, methods and events.

CRM Technical Info

Hi All,
I'm working as crm functiona consultant, now i'm planning to updated the crm technical knowledge,
can any one help me to know the CRM technical details?
If any one have prepared material/any url regarding the technical information plz send it to me.
Thanks
gs.kumar

Hi,
Beside Webclient UI, CRM middleware is always another interesting topic.
And if you are going to dip into mobile client, mobile technology will also be interested.
As material sending with copy right is not allowed, please help to check in
help.sap.com
and some standard course, for example CR580 for CRM webclient UI.
Hongyan

Scope of CRM technical when moving from ABAP/4

Hello Everybody,
Iam ABAP/4 certified consultant and currentky working in cross applications. Ima intersted in moving into CRM Technical. What would be the scope and job prospect of CRM Technical in India and Abroad as well.
As i dnt know anything about CRM would it be good move. Kindly suggest me.
Regards,
Vidya Roma

Hi Vidya,
I was in ABAP for about 2 yrs although I am not a certified ABAP Consultant but have good enough experience in it. I got the opportunity to work in CRM ABAP this Feb ans since then, it has been a great learning experience for me.
When you're switching from R/3 ABAP to CRM ABAP, one thing you must be knowing that its an Object Oriented Concept in CRM ABAP
You have to know (or learn it) about BAdI's. There are a lot of BAdI's than can and (probably) will be used for all kinds of business transactions, like service orders, activities, etc. It would be advisable to learn to programming model in CRM which involves several layers like the interaction layer for example.
There are some very useful reports: CRM_ORDER_READ.
Function modules: CMR_ORDER_MAINTAIN, CRM_ORDER_SAVE, CRM_ORDER_READ.
These are 'generic' FM which can be used for 'all' sorts of business transactions.
One more important thing to know is that most of the screens are composed of (enjoy) sap controls in which BDC programming won't do you no good. But this is not a disadvantage, since the FM above are actually all you need to have.
Main transaction code would be crmd_order (or crm_order, not quite sure). With this ONE transaction code you can process all business transactions in CRM. The screen can be customized in such a way that per business transaction, the screen will look different although you are still using the same transaction code.
And there really is a lot more than this, but you will find out eventually. It is a quite powerful module in terms of flexibility, customizing, post processing possibilities. Sounds all a bit abstract right now, but you will learn to love / like it (I hope).
And if you're asking about the future of this, let me tell you that SAP CRM Consultants have got the highest billing rate comapred with all other modules.
If any more questions, please get back anytime.
Thanks
Vishal

SAP BW on HANA DB Migration - Technical & Functional Assessment Check List Required

Hello Experts,
Typically, Before we start SAP BW on HANA DB migration, we would certainly need Technical & Functional Assessment Check List. As per knowledge, to execute BW on HANA DB migration, we would need HANA Admin and Developer, BASIS and BW consultants.
Can some one share me what exactly these people does in Technical & Functional Assessment ?.
What could be the duration ?.
Does this people require to login into the system's physically and perform any activities ?
Please share me details.
Thanks,
HA

Hi,
with the perferred (and recommeded) database migration option (DMO) as part of the SUM the need of these Functional Assessment Check List might obsolete, as a lot of manual tasks are integrated into the automated process, which were only available as lists in the past.
For an Overview, see - Migration BW on HANA - Update 2014 | SCN
For a detailed step by step, see - SAP First Guidance - Migration BW on HANA using the DMO option in SUM
Best Regards Roland

Role of a CRM Technical consultant in SAP C4C and CRM on HANA

Hi,
What would be the role of a CRM Technical consultant in the following.
SAP C4C
SAP S4/HANA
SAP CRM on HANA
Thanks & Regards
Sunil

Sunil,
I have got privileged of working on some C4C assignments & as far as my vision goes. A CRM Technical consultant is an integral part of any C4C/implementation or AMS environment.
C4C has a real time integration/initial migration and a day to day basis data flow possible from Backend SAP CRM system. At Backend CRM, XIF adapter is tapped extensively to leverage these functionalities & as a CRM consultant it is not tough to adapt to the Cloud environment of C4C as well but Yes the UI technology has changed as well the view layouts.
Thanks,
Ravi

Opportunities in CRM Technical

Hi,
would like to know about opportunities in CRM Technical.
Regards,
Sandesh.

hi
good
i would suggest you go though the url
www.techtarget.com
thanks
mrutyun^

About learning CRM-Technical

Hi all,
I am new to CRM (I have experience on ABAP).
for my project needs I have to learn CRM technical.
Please suggest what are the SAP certificationa available (CRnnn).
Also suggest some useful websites (only for CRM technical).
Points will be rewarded for useful helps.
-B S B

Hi B S B,
Better option to get into CRM for ABAP er's is learn crm Middleware.If you are good in abap easy to learn middleware.
Go through the below url for further information on CRM certification.
https://websmp208.sap-ag.de/certification
<b>Allot Ponts If my post Helps!!!</b>
Regards,
Sathya Reddy.

CRM Technical for Tech beginner (Basically ABAP)

Dear All
I am a beginner in CRM Technical domain. Though I have 7 years exp in ABAP and would be pursuing CRM Technical now.
I would like to know from you the links and documents for CRM Technical side
Amol

Hi Amol,
7 years of ABAP experience will be very helpful for landing into SAP CRM. So, best of luck for you CRM Technical journey. have a look at this thread for your Technical Requirement.
ABAP TO CRM please guide
Hope this helps.
Thanks,
Samantak.

BTE in SAP CRM technical

Hi Experts,
I am new to SAP CRM technical, and as per my knowledge just like AET and EEWB we could use BTE too for enhancing the data model.
I know and have used AET and EEWB, but not used BTE yet. I have an overview knowledge about BTE and its role in CRM, but I haven't used it practically.
Could any body please share some example on BTE practical implementation, so that I could follow the same to test and analyse. This would help me to implement BTE in solving real time problems faced by my clients.

Hi Anuj,
Certification is added advantage for any consultant working in SAP.
If you attempt for certification with SAP. your skill sets will be registered and you will get SAP USERID.
With that you can browse latest SAP Product releases and notes etc.... from SAP support portal.
There are two ways you can attempt for certification.
1) You need to go through from your current employeer.
2) You need to attend trainings from SAP.
Thanks,
Prabhanjan Reddy G

CRM Technical Help

Can anybody send me some material or notes on CRM Technical ( ABAP point of view). As I am a ABAP er and trying to learn CRM so i need some documents on CRM Technical like Enhancements (eg. Badi), Forms etc.
Thanks in advance.

Hello,
I close this Topic because the Documents requested are available via the Topic Links to CRM Documentation.
Regards
Gregor Wolf
SDN CRM Forum Moderator

SAP Hana & CRM Technical

Hi,
I am an SAP CRM Technical consultant. What would be the best suited role for me in SAP HANA or cloud?
Thanks & Regards
Sunil

Hi Sunil,
As you already have programming experience, you can choose anything because all three are going dominate the world in another 5 years.
But give a preference to SAP HANA because it needs more SAP technical side but cloud combines other infrastructures and softwares also. To be on SAP side fully, just get into SAP HANA.
Regards
RC Gopi

CRM Technical Consultant

hai
Hi guys, i am currently working as a BW consultant and i want to move into CRM, could you please advise me on how easy it will be to make this transition, and if you can provide me with a technical cookbook for CRM .
i will be very grateful.
My email is [email protected]
Thanks in advance

Hi Mohammed,
Welcome into exciting CRM world. When you say that you are willing to migrate as a CRM technical consultant, what is your area of focus? CRM as being a new dimentional product, provides many channels for customers.
1. E-Commerce - sales, service, marketing and analytics
2. Field/Mobile Applications - sales and service
3. Interaction Center (CIC) - sales and service
4. Enterprise Portal (EP)
CRM technical development is involved in each of the above listed scenarios. You have to first decide on your area of intrest.
Scenario 1 is involved with ABAP and JAVA development
Scenario 2 is involved with ABAP and VB/.NET development
Scenario 3 is involved with ABAP and PCUI development
Scenario 4 is involved with ABAP and JAVA development
For every scenario a different type of development guides are available in SAP market place. If you do not have the access to SAP market place, then I should be able to send you the appropriate document based on your decision.
Reward if helps
Thanks,
Paul Kondaveeti

CRM Technical & Functional

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