CRM Technical Material or Notes

hiee all the SAP Techies i am an ABAP Developer & i want to learn CRM Technical, so please provide any Material or SAP 's Notes related to CRM Technical Course

CRM Webclient UI FAQ - Read this before answering or posting questions
Rg,
Harshit

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CRM Technical Material

Hi Experts ,
Where I can get the SAP CRM Technical materials like PDF documents or PPTs .

Hi,
What exactly you want in terms of technical.?
You want middleware related or abap related ?
Regards
Srinu

CRM Technical Help

Can anybody send me some material or notes on CRM Technical ( ABAP point of view). As I am a ABAP er and trying to learn CRM so i need some documents on CRM Technical like Enhancements (eg. Badi), Forms etc.
Thanks in advance.

Hello,
I close this Topic because the Documents requested are available via the Topic Links to CRM Documentation.
Regards
Gregor Wolf
SDN CRM Forum Moderator

CRM Technical Info

Hi All,
I'm working as crm functiona consultant, now i'm planning to updated the crm technical knowledge,
can any one help me to know the CRM technical details?
If any one have prepared material/any url regarding the technical information plz send it to me.
Thanks
gs.kumar

Hi,
Beside Webclient UI, CRM middleware is always another interesting topic.
And if you are going to dip into mobile client, mobile technology will also be interested.
As material sending with copy right is not allowed, please help to check in
help.sap.com
and some standard course, for example CR580 for CRM webclient UI.
Hongyan

Role of a CRM Technical consultant in SAP C4C and CRM on HANA

Hi,
What would be the role of a CRM Technical consultant in the following.
SAP C4C
SAP S4/HANA
SAP CRM on HANA
Thanks & Regards
Sunil

Sunil,
I have got privileged of working on some C4C assignments & as far as my vision goes. A CRM Technical consultant is an integral part of any C4C/implementation or AMS environment.
C4C has a real time integration/initial migration and a day to day basis data flow possible from Backend SAP CRM system. At Backend CRM, XIF adapter is tapped extensively to leverage these functionalities & as a CRM consultant it is not tough to adapt to the Cloud environment of C4C as well but Yes the UI technology has changed as well the view layouts.
Thanks,
Ravi

Oracle Apps Technical Material/tutorial

Hiii
I am beginer. and i m working in Oracle Apps technical ,can u plz send me Technical Material which will be helpful.
My mail id [email protected]
I will be highly oblized to u ....

Hi,
Please see old threads for similar discussion.
Oracle Apps DBA
http://forums.oracle.com/forums/search.jspa?threadID=&q=Oracle+Apps+DBA&objID=c3&dateRange=all&userID=&numResults=15&rankBy=10001
Oracle Apps Docs/Tutorial/Training
http://forums.oracle.com/forums/search.jspa?threadID=&q=Oracle+Apps+Tutorial&objID=c3&dateRange=all&userID=&numResults=15&rankBy=10001
Note: Please search the forum before posting similar questions!
Thanks,
Hussein

BTE in SAP CRM technical

Hi Experts,
I am new to SAP CRM technical, and as per my knowledge just like AET and EEWB we could use BTE too for enhancing the data model.
I know and have used AET and EEWB, but not used BTE yet. I have an overview knowledge about BTE and its role in CRM, but I haven't used it practically.
Could any body please share some example on BTE practical implementation, so that I could follow the same to test and analyse. This would help me to implement BTE in solving real time problems faced by my clients.

Hi Anuj,
Certification is added advantage for any consultant working in SAP.
If you attempt for certification with SAP. your skill sets will be registered and you will get SAP USERID.
With that you can browse latest SAP Product releases and notes etc.... from SAP support portal.
There are two ways you can attempt for certification.
1) You need to go through from your current employeer.
2) You need to attend trainings from SAP.
Thanks,
Prabhanjan Reddy G

CRM Technical Consultant

hai
Hi guys, i am currently working as a BW consultant and i want to move into CRM, could you please advise me on how easy it will be to make this transition, and if you can provide me with a technical cookbook for CRM .
i will be very grateful.
My email is [email protected]
Thanks in advance

Hi Mohammed,
Welcome into exciting CRM world. When you say that you are willing to migrate as a CRM technical consultant, what is your area of focus? CRM as being a new dimentional product, provides many channels for customers.
1. E-Commerce - sales, service, marketing and analytics
2. Field/Mobile Applications - sales and service
3. Interaction Center (CIC) - sales and service
4. Enterprise Portal (EP)
CRM technical development is involved in each of the above listed scenarios. You have to first decide on your area of intrest.
Scenario 1 is involved with ABAP and JAVA development
Scenario 2 is involved with ABAP and VB/.NET development
Scenario 3 is involved with ABAP and PCUI development
Scenario 4 is involved with ABAP and JAVA development
For every scenario a different type of development guides are available in SAP market place. If you do not have the access to SAP market place, then I should be able to send you the appropriate document based on your decision.
Reward if helps
Thanks,
Paul Kondaveeti

CRM technical Guidelines

Hi All,
I am an Abbaper Planning to learn Crm technical .I have checked many threads but there is no proper information for Crm Technical details such as where to start and how to start Crm technical . I am very much confused with the Crm Technical details which has given in the threads . As an Abaper what should i learnn into CRM (Topics) and where can i get good material .? I am planning to move from general ABAP to Crm Abap or Crm Technical . Please give me list of topics , areas in Crm and material that will be very helpful to me.
Thanks in Advance,
Priya

Hi Priya,
I too knew to CRM technical .I used to work as ABAPer.
i want to share something which i know.
CRM techincal is nothing but the same thing what you do in R/3.the same reports,bdcs etc.
But here we do have CRM ic web client (tele sales application -web) .BSP(business server page) is used to develop this application.the other is POTAL application uses CRM as one of its back end systems.Then you need to WEB dynpro(abap or java).again other part of the techincal is CRM middleware.Middleware is a tool where it acts as the interface b/w CRM to many other application s like R/3,BW,Mobile applications etc.Middleware is part of the CRM .So whenever you want to access the data from R/3 you use middleware as an interface just like ALE idoc in R/3.same concept works here.Ther you would say IDOC here it is BDOC.the other application is ISA(internet sales applciation).this totally uses JAVA technology.and Here IPC ll come into the picture.Internet pricing config.it is a tool which ll be used to calcualte the price and discounts to any products where you want to sell them online like here it is ISA.
So Here the conclusion is So what what you like to go on ..
1. IC web client development using BSPs
2.Webdynpro for portal
3.Middleware consultant
4. ISA ,IPC developer
or total 4 ?
hope you got some idea on techical part of CRM.
Ganga reddy

Suggest me the best training institute for SAP CRM ABAP / CRM Technical

Dear all,
Kindly suggest me that, which training institute in India is providing training course specially on SAP CRM ABAP course.
I am happy if any SAP CRM Technical expert willing to train me directly. I have good functional experience on CRM module and planning to be trained on technical part.
Your recommendations will be highly appreciated.
best regards
Raghu ram

user12483593 wrote:
hi,
i am looking for good training institution in india to learn oracle dba
so pls can any one suggest me which institute providing the best training for this course
thank you in advanceThe best training is probably by Oracle University
Goto [http://www.oracle.com/education] - choose Product Courses, Database and Grids:
(eg [http://education.oracle.com/pls/web_prod-plq-dad/db_pages.getpage?page_id=14&p_org_id=1080544&lang=US])
In both cases ensure country selected on top right is India.
On the schedule choose courses with +100% Student Satisfaction+
It is hard, (though obviosly not impossible), for other institutions to better this standard of such courses.
If you are aspiring to Oracle DBA OCP be very sure the institute you are choosing satisifies the requirements for the Hands on Course, and do not take the institutes word for it but check.
It may well be that you are looking for institutions offering the WDP programme. This is a maximm of 6 hours/week over several weeks so IMHO is impractical if you do not live nearby. There appear to be comments that sometimes the training from these institutes doing the WDP course can be of very variable quality. Probably the only option here is to seek out the opinions of recent psat students you can trust.

CRM Technical & Functional

Friends,
I worked in ABAP and also more than 6 years i have spended in Java technology. Now as per the requirement i have to do the CRM. I dont know from where to start and what to start in CRM. Will you please help me out in this case. As my role definately would be technically more. So if you have any material regarding CRM Technical than pls. do send me at [email protected] also i would like to know the little bit about CRM Functional so pls. send me that too.
Thanks for your help.
Hitesh Shah

Hi Hitesh,
Try CR100. This is the basic course material for CRM. It will help you understand basics of functional CRM.
CRM will be braodly split into
1. Sales
2. Marketing
3. Service
I have sent you a brief overview of SAP CRM and the CRM Landscape. Please check your mail box.
Warm Regards
Sulakshana

CRM Technical Certification

I am an ABAP Consultant.I want to do CRM Technical Certification.Kindly tell me about the course content and the course material.I have no knowledge in CRM so i want to learn from the basics.

Thanks Its done

CRM technical information

Hi
can any body help me out what exactly the CRM technical work contains.
and the topics that are in CRM, and please send the links related to learn the CRM technical. please give a brief description as iam not aware of this.
Thanks,

You need to learn how to enhance the web component and also BOL programming for working on CRM Web.
The functionality is similar to BSP programming in some sense.You also need to have good idea on classes,objects, methods and events.

Required CRM Technical book

Hi All,
I need CRM Technical book. Can anyone there to provide this.
Thanks in advance.
Thanx & Regards,
Santosh

Self Study
-- http://service.sap.com/crm - Read and download every piece of material on CRM you can find there
-- There is an Online Knowledge Product for CRM 40 that SAP produces that is worth the cost. You get code and configuration tutorials for this.
-- http://help.sap.com - Read this
-- There is a book on CRM published by SAP Press

Re: switching to CRM technical

Hi Guys,
I'm a certified SAP ABAP consulatnat with over 4 years of exp. Now as you know there is lots of demand of ABAP CRM.
So please suggest how to switch to ABAP CRM technical.
What areas i need to cover?
What are the basic prequisite required to learn SAP?
Is there any such Book available?
As an ABAP what exactly the scope of work ?
Please Suggest.
Thanks.
Anshuman

Hello,
These are all the technologies you might encounter in CRM:
BSP/Webdynpro for the WebUI interface
Java for IPC and e-sales/e-service scenarios
General HTML and javascript knowledge
XML for interfacing and webservices (SOA)
ABAP OO and BOL (business object layer, just a complete model written in ABAP OO, this is a layer on top of the APIs specificly written for the WebUI and WebClient)
Quite some technologies but it all comes down to which scenarios you need to develop in.
The "core" is the BOL layer (as from 5.0 in IC WebClient and in WebUI and WebClient as from 5.1 and upwards) which is a layer on top of the (B)APIs written in ABAP OO implementing the Model/View/Controller (MVC) design pattern.
Check out the SAP Library books, there are quite some on CRM specific and one specificly on the BOL layer if I recall correctly.
It's quite challenging since SAP has not yet released that many documentation on it.
Hope this helps you in the good direction,
Kind regards,
Joost

CRM Technical Material or Notes

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