CRM telesales certification

hi guys
i am having sap crm telesales 4.0 certification next week.
i want to know how they mark our answers.
regards
abhishek

Hi Wolfgang,
Refer the following links:
http://searchsap.techtarget.com/generic/0,295582,sid21_gci1149410,00.html
http://searchsap.techtarget.com/general/0,295582,sid21_gci1108668,00.html
This book has everything regarding certifications in SAP CRM
http://www.sapcookbook.com/SAP-CRM-Interview-Questions-SAP-Customer-Relationship-FAQ.htm
<b>Reward points if it helps.</b>

Similar Messages

  • CRM Telesales Certifications.

    Hi all,
          I have registered for telesales certification on august 25. Please send me some sample questions and material  at [email protected]
    Thanx

    Hi Umar,
    For an overview of the topic areas please have a look at https://service.sap.com/~sapidp/011000358700002004062004E.
    I would suggest studying the SAP-library documentation. A substantial number of theoretical questions are literally mentioned there.
    There are at least ten questions about SAP-competitor comparisons. For these questions always the answer most favorable for SAP.
    Finally I suggest studying IC WebClient customizing in depth.
    Kind regards,
    KZ

  • SAP CRM 4.0 Telesales certification

    Hi All
    I am going to give certification for CRM telesales 4.0 in the next month.
    Please advice me in what specific topics i should concentrate more and apart from reading CRM pdf books, do i need to look for some thing else?
    I have not found any sample CRM question.If anybody has,then please send at [email protected].
    Regards
    Sohi

    Hi Manjinder,
    Check this link for the syllabus of CRM telesales 4.0. This contains all the topics that can be asked in exams. Please brush up on all these mentioned topics as it will help you to get more percentage:
    http://www50.sap.com/useducation/certification/curriculum.asp?rid=373&vid=5
    https://websmp208.sap-ag.de/~sapidp/011000358700003509622006E
    All the best for ur paper.
    Regards,
    Subhasha Ranjan
    Reward points if helpful answer. *

  • Sample questions for CRM telesales consultant certification

    Hi,
    has anyone access to sample questions for the "SAP CRM telesales consultant certification"? I tried to search the SDN forum, however, for whatever reason it didn't work.
    Thanks & regards
    Wolfgang

    Hi Wolfgang,
    Refer the following links:
    http://searchsap.techtarget.com/generic/0,295582,sid21_gci1149410,00.html
    http://searchsap.techtarget.com/general/0,295582,sid21_gci1108668,00.html
    This book has everything regarding certifications in SAP CRM
    http://www.sapcookbook.com/SAP-CRM-Interview-Questions-SAP-Customer-Relationship-FAQ.htm
    <b>Reward points if it helps.</b>

  • SAP SD + CRM training & certifications

    Dear all,
    I am new to this forum & i am interested in getting through SAP SD and SAP CRM certifications, i am a little confused about the timeline for the courses, i will break my doubts into points:
    1) Is SAP SD training/certification necessary in order to go through CRM training?
    2) What kind of functional experience is necessary for both the certifications? How does inside sales profile (with exposure to CRM system) stand as far as domain experience is concerned?
    3) Should i go for Back to back training's of SD & CRM or should i work in SD profile for some time & then opt for CRM? How will the back to back training affect, both positively as well as negatively?
    4)  Also, instead of SDCRM, will SDMM or SD+PP certification path be better? (i only have sales & marketing exp, no MM or PP exp)
    5) I noticed that CRM course is Instructor based & it is for 15 days, other functional courses such as SD,MM,FI etc are 25 days, what might be the difference?
    6) The CRM course is quite expensive, INR 3,30,000 ($7000+), is it worth to invest in an authorized CRM program?
    7) Apart from the authorized training programs, where else can i get additional knowledge on SD & CRM? Also, i believe that its difficult to know all the business processes in your respective domain, how can i enhance my knowledge on this?
    8) What is the difference between CRM 7 & CRM 2007 certifications?
    i know i have asked a lot of questions under one post, but i would really appreciate advice on these questions
    Thanks a lot in advance.
    Regards,
    Sunit

    Sunit,
    Hi! All very good questions! I suggest you contact your local SAP Education representative - https://training.sap.com
    Best regards,
    Richard

  • CRM services Certification

    Hi all,
    I am planning to take CRM services certification. Could somebody help me with sample question paper patterns.
    Regards,
    Pavithra

    Aakriti wrote:
    Hi,
    I have worked in SCM module(Order management) for around more than 1 year(In Infosys).
    After that i switched to another company(NCR Coorporation), now i have been working in Oracle field Services module(CRM foundation)
    Could you sugggest which certification i must go for, I need to enhance my domain knowledge more so please suggest accordingly.
    since now i am into Oracle field services(CRM) am not sure which certification is best suiteable for me to further enhance my skills.You should find the Oracle Certification - Finder tool at http://certification.oracle.com helpful for people such as yourself.

  • CRM fundamentals certification

    hi ,
    I am planning to take CRM fundamental certification. plz help me in breifing about the certification pattern and areas i need to get strong for getting certification in same .
      i got background experience of ABAP programming and CRM ABAP .

    Dear Tony,
    It's on the basic knowledge of CRM process and concepts. Pls find the following:
    http://www.sap.com/services/education/catalog/certificationtest.epx?context=FFC760B8923D16BB5150DAE63E7C1A6B331AF0B9E3A8F73CE3A9B7046E051044503600C911DBA13DCE978D3AC9057626D2B68111A7CD2D707E2EEC31213097E46EB790DD0106435EE0756F7B22F3FA4B4FF0645C06954BF39AD9826DEEE08116%7cA20DF7A150F46E9A8D67DC5F24B028F5
    Also you can have a look on the following blog:
    /people/atin.shee2/blog/2007/12/12/direction-to-start-the-career-in-sap-crm
    Thanks,
    Atin

  • CRM Technical Certification

    I am an ABAP Consultant.I want to do CRM Technical Certification.Kindly tell me about the course content and the course material.I have no knowledge in CRM so i want to learn from the basics.

    Thanks Its done

  • CRM Sales Certification

    Hi,
    I'm planning to take CRM Sales 5.0 Professional Certification. Please suggest me the material i need to study and share me the model questions if you have.
    Thanks in advance..
    Regards,
    Naresh

    Hi Naresh,
    Please refer the following link for your information:
    http://www12.sap.com/india/services/education/certification/certificationfinder.epx?context=%5b%5b103%7c1%7c2%5d%5d%7c
    Regards,
    Johnny.

  • CRM Service Certification

    Hello Experts,
    I am planning to give Certification in CRM Service(with mySAP CRM 2005)
    Did any one of you do the same ?
    If Yes can you please help me out with your valuable suggestions ???
    (how/where to start, materials need to be covered, sample model questions, and/or any other useful information ...)
    <b>@</b>Defenitely i appreciate your inputs with <b><u>Reward Points</u></b> <b>:)</b>
    Regards, Srikanth

    Hi Srikanth,
    I am certified in CRM ISA, and I 'm planning to get another certification.
    Possible suggestions:
    study carefully the manual, since the questions are closed, and you can choose among 3 out of 5 possibilities. You know that 3 are true meanwhile 2 are false.
    It's very important to know English grammar
    There are as well special questions where you are allowed to choose just one option.
    Please check as well:
    http://searchsap.techtarget.com/general/0,295582,sid21_gci1174396,00.html
    http://www.sap-img.com/basis/sap-basis-certification-question.htm
    In any case another piece of advice is to set up practise a lot with Ides system, which is the "test company", created by SAP for its test evinroement.
    Pls rewards with points if it helps.
    Regards,
    AndreA

  • TCRM10 CRM Fundamentals Certification Sample questions required

    Hi Experts,
    I am appearing for TCRM10 fundamentals certification.
    Please help me with sample certification questions for the same.
    Any help would be appreciated n rewarded points.
    Please mailto [email protected]
    Thanks in advance and best regards,
    Vikas
    Edited by: Vikas Taneja on Jan 28, 2008 5:54 PM

    I cannot believe that no one has any sample questions. Please take out little time out of ur schedule and help as the questions would not only help an individual but a team of 20 members.
    Many thanks .
    Vikas

  • CRM Associated certification questions?

    Hello All,
    kindly be requested from anyone who have any experince about the certificate exam just to share it becuase i have exam 10-12-2007 and i need to know how it goes ? and i will be more than happy if anyone post saples question ?
    thank you for your co-operation
    Thanks & BR
    Adam Stevens'

    Hello Adam,
    The pattern would be multiple choice questions and timing would be one and half hour for New dimensional Products and passing is seventy percent, going through the CR study material throughly would suffice, if you know the correct answer for Question 1,only you can answer the 2nd Question,
    its like that.
    Please reward points if helps.
    regards,
    Muralidhar Prasad Chatna

  • CRM 5.0 certification query?

    Hi,
    I just spoke to SAP UK regarding CRM Marketing certification CR600. They do CRM 5.0( not CR 4.0) & no prerequesite like certifaction in base customisation ( though it is advisable ). So we can straightway do CR600
    I have been practising in CRM 4.0 version.how different is CR5.0 in terms of going thoruh pdfs & other settings?
    One thing more, what is the difference between Associate Certification(fee is £350 +vat) & Professional certification ( fee is £430 + vat ).
    Your prompt reply will be highly appreciated.
    regards.
    thanks.
    Anil

    Hi,
    there is slight technical difference and delta enhancements available in version 5 from ver 4.  However, I didn't find it much different when it comes to certification exam.  I practiced a lot in version 4 (as that was only available when I practiced) and attended exam in version 5 and got certified too.  You should be able to find delta documentation easily in SAP's own website.
    On the website, help.sap.com go to
    bestpractices--> crossindustry --> crm --> v240 --> BBLibrary --> Documentation --> B08_DeltaGuide_EN_US.doc
    This explains about configuration delta.
    Hope, this helps.
    Regards
    Gopala Turaga

  • SAP CRM Sales or Service or Marketing Professional Certification Exam

    Dear Experts,
    I have Experience in SAP ABAP and BW .
    I want to write SAP CRM Professional Certification Exam.
    But my Question is in which CRM module(Sales/Service/Marketing), I should do the certification.
    I mean which would be useful in  my career.
    Please let me know.
    Thank you.
    Regards
    Sam

    As you know in ERP, BW is cross system, in CRM happens the same, fristly I would ask myself in which ERP process where I was more involved. If I dealt with docuemtns (business transactions) I would go for SAP CRM Sales, if my vision is wider (MM, FI, CO) and not so focused on the SD area I would go for the services.
    In your situation I would go for the SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP2 and forget about the "Professional" ones.
    https://training.sap.com/shop/certification/c_tcrm20_72-sap-certified-application-associate---crm-fundamentals-with-sap-…
    Cheers!
    Luis

  • SAPCRM 5.0 Certification sample questions

    Hi all
    Has anyone having sample questions for the "SAP CRM telesales consultant certification"?.I am  giving examination on this month end.Please help me by sending some sample questions to my mail.
    Mail id :[email protected]
    Thanks in Advance
    Regards
    Surendra

    I remember that...
    it is possible to create a quotation in SAP ECC directly from an Oppotunity as follow-transaction?
    regards
    Sussie

Maybe you are looking for