CRM Transport

Dear all, Can you please suggest me apropriatly?
My client has a large transport infrastructure and is  associated with stock rotating. My clicnt has implemented  SRM, SEM, FI/CO, HR, PM, BI and MM.
Can any one please explain me the benefits that my client may expect by implementing SAP CRM?? What are the Key capabilities of CRM, we can have in this case?
Thanks for your help in advance!
Best regards,
Lata.
Edited by: latha reddy on Aug 6, 2008 5:25 AM
Edited by: latha reddy on Aug 6, 2008 5:26 AM
Edited by: latha reddy on Aug 6, 2008 8:24 AM

Hi,
For the Transportation industry we can say CRM Service, Mktg can help out .
Regards
Naren..

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