CRM Warranty Claims data extraction to SAP BI 7.0

Hi,
We have a reporting requirement in SAP BI 7.0 for CRM Warranty Claims. We have to extract the warranty claim information to SAP BI from SAP CRM, but were unable to find a standard business content datasource for the same.
The warranty claim in CRM is configured as a follow up document of CRM service calls, and we use the standard extractors 0CRM_SRV_PROCESS_H and 0CRM_SRV_PROCESS_I for extracting service calls header and item data separately to BI.
In order to extract the warranty claim information, we created two custom datasources as copies of 0CRM_SRV_PROCESS_H and 0CRM_SRV_PROCESS_I in BWA1, and changed the selection condition for OBJECT_TYPE to 'BUS2000255' for the header data and to 'BUS2000191' for item data. These custom datasources were unable to extract any data for these selection parameters, and is returning 0 records.
Please let us know whether we have followed the right approach, or is there is any additional change that needs to be made for extraction of warranty claim information. We also searched for any OSS note similar to 669436, extraction of CRM activities, but couldn't find one. Or is it required to build completely new generic datasources for extraction of CRM warranty claims data.
Thanks and Regards,
Vijay.

hi,
if your extractor fetching data in rsa3 then it should fetch data in bi at infopackage level.
the best thing is raise a oss note to sap they should be able to give you solution some it happens that the standard extractor will hit some relevant tables or may be some switches needs to be turned off by functional people.
Thanks
krishna.y

Similar Messages

Steps for Data extraction from SAP r/3

Dear all,
I am New to SAP Bw.
I have done data extraction from Excel into SAP BW system.
that is like
Create info objects > info area> Catalog
--> Character catalog
--> Key catalog
Create info source
Upload data.
create info cube
I need similar steps for data extraction for SAP R/3
1. when data is in Ztables ( using Views/Infosets/Function etc)
2. When data is with Standard SAP using Business Content.
Thanks and Regards,
Gaurav Sood

hi,
chk the links
Generic Extraction
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/84bf4d68-0601-0010-13b5-b062adbb3e33
CO-PA
http://help.sap.com/saphelp_46c/helpdata/en/7a/4c37ef4a0111d1894c0000e829fbbd/content.htm
CO-PC
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/fb07ab90-0201-0010-c489-d527d39cc0c6
iNVENTORY
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/f83be790-0201-0010-4fb0-98bd7c01e328
Extractions in BI
https://www.sdn.sap.com/irj/sdn/wiki
LO Extraction:
/people/sap.user72/blog/2004/12/16/logistic-cockpit-delta-mechanism--episode-one-v3-update-the-145serializer146
/people/sap.user72/blog/2005/01/19/logistic-cockpit-delta-mechanism--episode-three-the-new-update-methods
/people/sap.user72/blog/2005/02/14/logistic-cockpit--when-you-need-more--first-option-enhance-it
/people/sap.user72/blog/2004/12/23/logistic-cockpit-delta-mechanism--episode-two-v3-update-when-some-problems-can-occur
/people/sap.user72/blog/2005/04/19/logistic-cockpit-a-new-deal-overshadowed-by-the-old-fashioned-lis
Remya

Master data extraction from SAP ECC

Hi All,
I am a newbie here and teaching myself SAP BI. I have looked through the forums regarding master data extraction from SAP ECC in all forums but could not answers for my question. Please help me out.
I want to extract customer attributes from SAP ECC. i have identified the standard data source 0customer_attr and replicated in SAP BI. I have created infopackage for full update. I validated the extractor checker(RSA3) and found 2 records for 0customer_attr.
When I run the info package, the info package remains in yellow state until it times out. Please let me know in case i am missing anything, Please let me know if there is any other process for master data extraction similar to transaction data extraction.

Hi All,
i did the below and afte clicking execute in the Simple job, it takes me back to the Monitor Infopackage screen.
From your info pack monitor --> menu environment-->job overview--> job in the source system--> prompts for source system(ECC) user id and password, enter them, you will get your job at SM37(ECC), select job and click on log details icon. there you can see details about your error. please share that error screen shot.
Please find the screenshots.
I did an Environment -->Check connection and found the below,

Data extraction from SAP R/3 BAPI to BW

hi,
i am extracting data from sap r/3 bapi into sap bw. can u please send me the link and documents of how to extract the data from bapi to sap bw.
Answers will be rewarded
Thanks
sd shahid

Hi Shahid,
I hope i understood your question properly, because ; to the best of my knowledge, Third-party extraction tools can be used to extract data from non-SAP source systems into SAP BW. These tools supply extracted data directly to a staging engine BAPI on the SAP BW platform. The staging engine then performs the mapping and update rules. Third party vendors of extraction products certified for SAP BW include:
Informatica, Genio, Acta Works, Evolutionary Technology Inc., If you can get information from any of these third party vendors, then i hope your query will be cleared.

Generic Data Extraction From SAP R/3 to BI server using Function Module

Hi,
I want step by step procedure for Generic Extraction from SAP R/3 application to BI application
using Functional module.
If any body have any Document or any PPT then please reply and post it in forum, i will give point for them.
Thanks & Regards
Subhasis Pan

please go thr this link
[SAP BI Generic Extraction Using a Function Module|https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/library/business-intelligence/s-u/sap%20bi%20generic%20extraction%20using%20a%20function%20module.pdf]
[Generic Data Extraction Using Function Module |Re: Generic Data Extraction Using Function Module;

Vendor Debiting from Warranty claim processing module to SAP AP

Hi
We are having a process of debiting vendors for all the failed parts under warranty module. Since in SAP Warranty claim processing module, vendor debits are done claim by claim, is there any way where we can cumulate all the claims of a particular vendor and do vendor debiting at summarised level in SAP AP. Request your insight knowledge in this respect.
Thanks

Dear SANTOSH KUMAR,
This feature is added newly in ECC 6.0, this is specially useful in Customer Service environment.
Basic concept of Warrant claim processing is, we have manufactured or leased or sold an equipment to a customer and offer the service to customer also we provide warranty to the customer on that equipment for certain period with certain conditions.
In this case we maintain the equipment warranty and process the warranty as and when required, ex: customer has got a problem in the equipment and that cover warranty, then the service provider raises a warranty claim, the supplier or original manufacturer processes the warranty claim and issues a credit note to the customer or replaces a new part.
This also involves sales and distribution module to some extent.
Hope this info clarifies your doubt.
Regards,
Praveen.

Logical Data Extract from SAP/Oracle

Hi,
We have been asked by our client to develop a data extraction tool for SAP/Oracle. For example, we would need to extract user/employee information.
What is the best way to go about this? Ideally we would like to allow the user to connect to the DB and select the the data that we would like through a UI. The problem is that they will not know the schema and obviously too many tables to navigate through.
Are there any legal concerns here?
Regards,
Justin

Justin Todd wrote:
Hi,
>
> We have been asked by our client to develop a data extraction tool for SAP/Oracle. For example, we would need to extract user/employee information.
>
> What is the best way to go about this? Ideally we would like to allow the user to connect to the DB and select the the data that we would like through a UI. The problem is that they will not know the schema and obviously too many tables to navigate through.
>
> Are there any legal concerns here?
>
> Regards,
> Justin
Hi Justin,
Use BAPI functions, instead of directly accessing tables on the database.
Best regards,
Orkun Gedik

How to do the CRM Product Master Data extraction?

Hello guys,
I have to upload the CRM Product Master Data from a CRM 6.0 system to a BI 7.0 system.
The only information that I have is the infocube in the BI for the extraction is 0CRM_PROD.
I've checked that the CRM Product table COMM_PRODUCT and found that entries in the table and the infocube don't correspond to each other exactly. I also cannot find approprite DataSource in BI or CRM system for the data transfer.
Who can telll me anything about this kind of master data extraction to BI?
Thanks in advance.
Best Regards

Hi,
u tried using the generic extraction using rso2.create one datasource and give the table name comm_prod.
bye.

CRM Activities Master Data Extraction

Hi Gurus,
I have a task to extract CRM Account and Contact Management master data from CRM into BW.
If any one of you have done it please let me know the steps to do the same.
Thanks & Regards
Shreya

Hi Shreya,
Go thru this links , it helps.
https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/library/uuid/25c1f5d1-0901-0010-d495-e96d02a0cb01
https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/library/uuid/f2910623-0c01-0010-de8f-d1926988a986
Thanks & REg
BW_AZ

Data extraction from SAP r/3 to sql 2000, bpc server

Hi All,
I have posted a similar thread previously,sap r/3 to sql 2000/2005, and understood how to transfer data from SAP R/3 to SQL 2005, but I need to transfer data from SAP R/3 to SQL 2000 server, not SQL 2005 server.
Any help will be greatly appreciated.
Regards,
Kranthi.

If you want to extract SAP R/3 data to SQL 2000, here are some alternatives:
1. It becomes very easy if by any chance, you are using SAP BW with SAP R/3. You can extract the data into BW using standard or custom extractors and then send it out with open hub. SQL2000 can pick the flat files from a specified location at regular intervals.
2. You can use Business Object extractors. You can get more info at:
http://www.france.businessobjects.com/pdf/products/dataintegration/rapid_marts_sap_infosheet.pdf
3. If that is not an option, then you need to have a tool that allows being called via RFC. This agent will then execute the required command on behalf of your application and return the result. I do not know if there is a ready-to-use RFC-compliant agent for SQL Server. If you have a tool that does it for you, you might have to check your network connections (ping), permissions etc. and see if you can execute an rSQL from the remote machine on the SQL server.
There is a general solution to connect to nearly any kind of modern server application from a remote site by using simple HTTP requests. Suitable HTTP server for most needs would be:
1. Microsoft IIS
2. Java Tomcat or IBM WebSphere
3. SAP WebAS
In most cases, the IIS would probably be the one as it is installed on the Windows 2000 server anyway.
Define an Active Server Page (ASP.NET) and insert the necessary code in your favorite language to extract the data from the SQL server.
Your ASP.NET page would pack the result in the HTTP response object to be returned. In order to call the page from SAP you call the function modules HTTP_POST (using a HTTP POST request) or HTTP_GET (for HTTP GET request) on the standard RFC destination SAPHTTPA. (Pointing to a SAP utility program saphttp that resides in the SAP binary directory of your SAP database server and can be called from the command line in order to test its functionality without RFC).
Regards
Pravin

Data Extraction from SAP R/3 Table View in BW

Dear All,
I am trying to create a BW query from SAP R/3 Table View.
Till now i have created a table view
Extracted Data source in R/3 Useing Tcode : RSA3
In BW Side
1. I have replicated the data source in Source system
2. Created info object
and info object catalog
and assigned it
Now i am little confused over what to do next
wheather to create ODS object in info cube,
Please guide me with rest of steps to follow.
Regards,
Gaurav

Hi,
After replicating DS in BW, you have to maintain ODS or Cube for maintaining data in BW.
After loading data into Data Targets you can create Reports based on those Data Targets.
For better reporting performance you can create Cube rather ODS.
Info Source(After Creating info Objects, you have to create a Transfer Structure to map the Fields.)
Then create a Data Target ODS/Cube.
Update rules
Info Package
Hope it helps you .
Let us know if you still have any issues.
Reg
Pra

Change pointers in CRM for Product Data Extraction using MDM_CLNT_EXTR

Hi All,
We want to extract Product data in Delta mode using MDM_CLNT_EXTR.
I think change pointers are activated in CRM system in a different way. Please let me know steps to activate change pointers in CRM system for Product Data.
Thanks in advance for your help.
Regards,
Shiv

Hi,
   Please follow the below steps fro change pointers.
1.      In the Implementation Guide (IMG, transaction SALE), choose Modeling and Implementing ® Master Data Distribution ®Replication of Modified Data ® Activate Change Pointers ‑ Generally.
2.      Set the activation status Activate Change Pointers ‑ Generally, and save your entry (i.e BD61 Activate Change Pointers ).
3.      Choose the activity Activate Change Pointers for Message Types like ORDERS.
4.      Set the active indicator for the message type .
5.      Save your entries.
warm regards
Mahesh.

Data extraction from sap r/3 to flatfile

hello Guru's
i am new to this feild. i got a requirement in such a way i have to extract data from feilds of different tables to flatfile.
( actual Scenario is we want to send data to sybase server through flatfile)
plz send me some documents how to proceed with the specification
usefull code in this regard is lot helpfull.
thanks and regards
aj

Hello Raja,
Here are some simple steps ...
When you want to load data from a flat file, there is no process of datasource replication. The datasource has to be created manually on the BW system itself. When creating this datasource you start from the InfoSource and assign the source system for flat file load. This is usually something like PC_FILE or FLATFILE.
Then you can start creating the datasource. You need to mention the field names in this datasource. Note that in your flat file, the sequence of fields must exactly match the sequence of fields in the datasource, else the data will be wrongly mapped.
On the same screen and tab you can also do a preview of the data that will be loaded. Click the preview button and put in the path of the file. Mention other details like header row, and number of rows to be displayed and then you will be able to judge if the data is being loaded correctly or not.
When loading the data, then file cannot be open else you will get an error message. Also to be able to schedule the flat file loads in process chains, the file cannot be on your PC. It has to be on the application server.
This is some basic info. Please post back if you need details on any aspect.
Hope this helps...
Assigning points is the way to thanks in sdn.

Data extraction into sap table from legacy oracle database

Hello All,
    I have a scenario where I have two different software systems (SAP and xyz systems), where a intermediate table will be created in between the two systems that is shared. Data will be updated by the xyz systems into this shared table. Now, my questions regarding this shared table.
   1) Can we write some program or something to get the data from shared table to update the SAP?
   2) If possible send me the suggestions
   3) Please also send me the sample code to get the data from the shared table
Thanks in advance,
SDN powered

this shared table should be compatiable to sap fields...write code to fetch data from this table and assign data to appropriate fields in SAP and insert the data into sap.
1. Push mechanism
Write a RFC on SAP side to insert entries into the table.
Call the RFC from xyz application passing the data you want to insert.
2. Pull mechanism
Write a ABAP Program, where you can somehow read the data of the xyz application and insert data into the table.
3. Flat file
Dump the data from xyz application into the file.
Write a ABAP program to read the file and update the table.

Phase-in/phase-out profiles data extraction to SAP BW

Hi All,
I am working on extracting Phase-in/phase-out profiles data from APO to BW for reporting purposes. I came across a table
/SAPAPO/FCST_LC1 in APO system which has this data and the Idea is to use Generic data source on top of this table and extract it to BW.
But i am looking out for any possibility of this being done using any standard data source. I need pointers from anyone who have worked on extracting this data.
Is there any standard datasource , planning object , BAPI on this?
Any help is appreciated.
Thanks,
Satish

Hi,
The datasource 2LIS_17_I0NOTIF - Notifications needs to be installed from RSA5 and activate in RSA6 in R/3 side.
You should be able to see green lights in LBWE in R/3 side.
Then, in BW side, RSA1>Install from Content> Cube
Hence, your Cube with entire dataflow will be installed and activated in BW system.
To load data, you have to fill setup tables in R/3 side and init with data transfer in BW side. This will bring all the history data and your subsequent delta will be regularized in BW.
Regards,
Suman

CRM Warranty Claims data extraction to SAP BI 7.0

Similar Messages

Maybe you are looking for