CRM WEBClient UI -The same screen-menu appears for different Business Roles
Hi Experts,
We are working with CRM 2007 and are facing the following problem:
After starting the CRM WEBClient , a screen with two Business Roles appears: u2018SALESPROu2019 and u2018SERVICE PROu2019 (because in my User I have added the roles: SAP_CRM_UIU_SRV_PROFESSIONAL & SAP_CRM_UIU_SLS_PROFESSIONAL).
I select the one of the two roles (e.g. SALESPRO) and then I choose u2018backu2019 and select the other Role (SERVICEPRO) but the same screen appears with the menu from SERVICEPRO .
I noticed that the menu that appears has to do with which business role I select first.
Do you have any ideas what could be the problem?
Best Regards,
Roula
Hi Roula,
In CRM 2007, the CRM Webclient doesn't have the capability to switch from one business role to another directly as you are trying to do. The only option to switch is to logoff from Webclient and login in another role.
regards
Srikantan
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