CRM Workflow: Tutorial

Hi All,
I am new to CRM workflow. If anybody implemented workflow in CRM or having some document/tutorial relevant to the same, please forward it to me!.
e-mail: [email protected]
Any help will be highly appreciated(points)..
Thanks in advance, Sudeep..

HI
Sending A email via Work flow
You can trigger an action (Sending an email) on Condition (Status change) mentioning the processing time(immediately, later on),Processing types.
Assign this action profile to Transation type Service Request which has the Action Definition, emailing is done through smartforms.
ACTIONS:
Actions are used to automate your processes. For Eg:
1. You want the status to set to completed, when the contract validity gets over
2. On start of every month an order should get generated from a contract
3. Send an e-mail whenever the SLA's are breached
etc.
WIth every action you can have conditions attached. As in my first example, the condition will be contract validity is completed etc.
For the customization required for the same u an refer CR100 or help.sap.com
Action are defined to let some activity to take place with out any manual interaction. like account Manager has pproved a Campaign Budget and the Same mail has to be sent to the Campaign Manager informing about the same.
Or some thing like I have a sales order saved with out any errors and action defined will trigger the Print of the Order.
You can trigger followup activities and workflows also.
Processing Actions
1)Define an Action profile and assign it to a Transaction type.
2)For action a Schedule condition,Start condition should be fulfilled and Processing types(Smartforms,Workflows, Methods(BADI) are used to carryout the objective.
Reward points
Venkat

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Looks like someone else has had the same issue recently (see Work flow in error when executed with a user decision.)
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http://help.sap.com/erp2005_ehp_03/helpdata/EN/fb/135962457311d189440000e829fbbd/frameset.htm
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Hi,
The steps which u have done al are correct
Find the information below for BWA1,BWA5 and BWA7
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1.BW adapter which will give you meta data information and if you want to chnage any settings relatede to mapping or if you want add any BDOC mapping you can do by using this Tcode
2. We c an copy BW adapter data source and we can create custom BW adapter data data source by using copy function
3. We can change the selection conditions for the data source
4. we can bdoc mapping information under mapping tab,if you want to add any new field to map with new bdoc segment ,we have to map here;for ex if you want to extract Extractnal reference number from 0CRM_SRV_PROCESS_H data source
we have to follow below steps
1.enhance Extract structure
2.Add bdoc mapping in BWA1 with perticular BDOC segment for example Sales bdoc segment mapped with Extractnal reference number
3.Add code in Mapping module of data sourc eto fetch data or write code in Badi CRM_BWA_MFLOW to fetch data for newly added fields
BWA5:it will show all activated BW adapter data source information under ACTIVE tab
BWA7: it will have all BW adapter delta enabled data source information,if your data source is not available under BWA7 ,that means you didnt enable delta for the same (not intialized )
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SMOXAFLD: Field List: Key Attributes for BWA Master Data Delta Queue
for example : DISTR_CHAN, PRODUCT_GUID, SALES_ORG are key fields for data source 0CRM_PRODSL_ATTR
SMOXRELP:BWA: Use of Segments and Fields in DataSources
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SMOXRELP_S: Shadow Table for Table smoxrelp
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