Cron service not available error

A production issue appeared today at one of our customer
sites.... and I am unable to login to CFadmin. I stop and restart
the services, but still the same issue appears. See below.
Anyone have any thoughts? Ideas? Has anyone ever seen this
before??
Error Occurred While Processing Request
The Cron service is not available.
This exception is usually caused by service startup failure.
Please check your server configuration.
The error occurred in Application.cfm: line 78
-1 : Unable to display error's location in a CFML template.
Please try the following:
Check the ColdFusion documentation to verify that you are
using the correct syntax.
Search the Knowledge Base to find a solution to your problem.
Browser Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.2;
SV1; .NET CLR 1.1.4322)
Remote Address 127.0.0.1
Referrer
Date/Time 25-Apr-06 12:57 PM
Stack Trace (click to expand)
at
cfApplication2ecfm105811000.runPage(C:\blackstone_final\cfusion\wwwroot\CFIDE\administrat or\Application.cfm:78)
coldfusion.server.ServiceFactory$ServiceNotAvailableException:
The Cron service is not available.
at
coldfusion.server.ServiceFactory.getCronService(ServiceFactory.java:118)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native
Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown
Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown
Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at
coldfusion.runtime.java.JavaProxy.invoke(JavaProxy.java:74)
at coldfusion.runtime.CfJspPage._invoke(CfJspPage.java:1627)
at
cfApplication2ecfm105811000.runPage(C:\blackstone_final\cfusion\wwwroot\CFIDE\administrat or\Application.cfm:78)
at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java:152)
at
coldfusion.tagext.lang.IncludeTag.doStartTag(IncludeTag.java:343)
at
coldfusion.filter.CfincludeFilter.invoke(CfincludeFilter.java:65)
at
coldfusion.filter.CfincludeFilter.include(CfincludeFilter.java:33)
at
coldfusion.filter.ApplicationFilter.invoke(ApplicationFilter.java:157)
at
coldfusion.filter.RequestMonitorFilter.invoke(RequestMonitorFilter.java:51)
at coldfusion.filter.PathFilter.invoke(PathFilter.java:86)
at
coldfusion.filter.ExceptionFilter.invoke(ExceptionFilter.java:50)
at
coldfusion.filter.BrowserDebugFilter.invoke(BrowserDebugFilter.java:52)
at
coldfusion.filter.ClientScopePersistenceFilter.invoke(ClientScopePersistenceFilter.java:2 8)
at
coldfusion.filter.BrowserFilter.invoke(BrowserFilter.java:38)
at
coldfusion.filter.GlobalsFilter.invoke(GlobalsFilter.java:38)
at
coldfusion.filter.DatasourceFilter.invoke(DatasourceFilter.java:22)
at coldfusion.CfmServlet.service(CfmServlet.java:105)
at
coldfusion.bootstrap.BootstrapServlet.service(BootstrapServlet.java:78)
at
jrun.servlet.ServletInvoker.invoke(ServletInvoker.java:91)
at
jrun.servlet.JRunInvokerChain.invokeNext(JRunInvokerChain.java:42)
at
jrun.servlet.JRunRequestDispatcher.invoke(JRunRequestDispatcher.java:257)
at
jrun.servlet.ServletEngineService.dispatch(ServletEngineService.java:527)
at
jrun.servlet.jrpp.JRunProxyService.invokeRunnable(JRunProxyService.java:204)
at
jrunx.scheduler.ThreadPool$DownstreamMetrics.invokeRunnable(ThreadPool.java:349)
at
jrunx.scheduler.ThreadPool$ThreadThrottle.invokeRunnable(ThreadPool.java:457)
at
jrunx.scheduler.ThreadPool$UpstreamMetrics.invokeRunnable(ThreadPool.java:295)
at jrunx.scheduler.WorkerThread.run(WorkerThread.java:66)

I'm receiving the exact same error as the original post. We tried every suggestion on this forum and still get the 'cron service not available' error. I've also checked and we don't have a neo-cron.xml file. We are using Coldfusion 8.
The Cron service is not available.
This exception is usually caused by service startup failure. Check your server configuration.
The error occurred in Application.cfm: line 84
Called from Application.cfm: line 4
Called from Application.cfm: line 1
-1: Unable to display error's location in a CFML template.
Any help will be appreciated. Thanks.
Crystal

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Hi,
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Hi Dhar,
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Were you able to resolve the issue completely by only changing the hierarchy type? What version you have used in you project?
Thanks.

ORA-29278: SMTP transient error:421 Service not available error?-V.Urgent

Hi All,
I am trying to use utl_smtp for sending mails.
1. I am not able to set SMTP_OUT_SERVER for scope =Both,i can use only SPFILE, Why?
alter system set smtp_out_server = '<ip-address:port' scope=Both;
my server ip address 172.16.1.10 and port-25
2. I am using oracle 10g Rel1 database.
3. I am using UTL_MAIL.SEND_ATTACH_RAW procedure for sending mail with attachment.
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Thanks in Advance.

Urgent is it?
What makes you believe that your request for help is more important than someone else who has requested help? It's very rude to assume you are more important than somebody else, and I'm sure they would like an answer to their issue as soon as they can get one too, but they've generally been polite and not demanded that it is urgent.
Also, you assume that people giving answers are all sitting here just waiting to answer your question for you. That's not so. We're all volunteers with our own jobs to do. How dare you presume to demand our attention with urgency.
If you want help and you want it answering quickly you simply just put your issue forward and provide as much valuable information as possible.
You will find if you post on here demanding your post is urgent then most people will just ignore it, some will tell you to get lost, and some will explain to you why you shouldn't post "urgent" requests. Occasionally you may find somebody who's got nothing better to do who will actually provide you with an answer, but you really are limiting your options by not asking properly.
Looking at your question:
1. I am not able to set SMTP_OUT_SERVER for scope =Both,i can use only SPFILE, Why?Why indeed? What problem are you actually having? Is it giving you an error? If so, what is the error?

Mail Error: ORA-29278: SMTP transient error: 421 Service not available

I write process to send mail, it is running ok, but I have error ORA-29278: SMTP transient error: 421 Service not available.
SMTP Host Address : localhost
SMTP Host Port : 25
When I connect to database as SYS and run : exec apex_mail.push_queue result is :
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Pushed email: 1225814842675154
PL/SQL procedure successfully completed.
Please explain me what is happened!

Hi;
What is DB version?
Please see:
From Master Note For PL/SQL UTL_SMTP and UTL_MAIL Packages [ID 1137673.1] check Note 604763.1 "ORA-29278: SMTP transient error: 421 Service not available" When Using UTL_SMTP to Send Email.
Regard
Helios

ORA-29278: SMTP transient error: 421 Service not available

Hi all,
I'm using Oracle 10g working on Windows XP Home.
I'm trying to send a basic mail from my stored procedure.
When I tried to run the code, I get ORA-29278: SMTP transient error: 421 Service not available.
Below is the code I'm trying.
CREATE OR REPLACE PROCEDURE SEND_MAIL (
msg_to varchar2,
msg_subject varchar2,
msg_text varchar2 )
IS
c utl_smtp.connection;
rc integer;
msg_from varchar2(50) := 'Oracle9.2';
mailhost VARCHAR2(30) := '127.0.0.1'; -- local database host
BEGIN
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dbms_output.put_line('ok');
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EXCEPTION
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dbms_output.put_line (sqlerrm);
WHEN UTL_SMTP.PERMANENT_ERROR THEN
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END;
Below are the possibilites I tried..
I tried to ping localhost.. This is the output I get
C:\Documents and Settings\Me>ping localhost
Pinging polasa [127.0.0.1] with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Ping statistics for 127.0.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
In one of the thread, a user suggested to do the following
Go to Control Panel->Add or Remove Programs->Click on
Add/Remove Wndows Components
Check IIS check box.
Select Internet Information Service (IIS) option and click on Details button
Check whether SMTP Service is checked or not.
If not selected then select SMTP check box.
This process should be done on server.
It will help out from ORA-29278: SMTP transient error: 421 Service not available
problem.
There is no IIS in my Windows Components..
Any suggestions? Thanks in advance

It sounds like you don't have an SMTP server running on your local machine.
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How can I solve ORA-29278: SMTP transient error: 421 Service not available

Hi
I have two different Solaris Server (Server1 & server2).
In both the server SMTP server is configured.
In these two solaris server (Server1 & server2) we have installed Oracle 9i
I am using client machine to execute the following procedure.
When I connect to server1 (using SQL plus) and execute the following procedure, it works fine, and able to send emails properly.
But when I connect to server2 (using SQL plus) and execute the following procedure, I get the follwoing error.
Could you please help me to resolve this?
Connected to:
Oracle9i Enterprise Edition Release 9.2.0.8.0 - 64bit Production
With the Partitioning, OLAP and Oracle Data Mining options
JServer Release 9.2.0.8.0 - Production
SQL> set define off
SQL> set serveroutput on size 1000000
SQL> BEGIN
2 mail_files( 'localhost',
3 'Frm',
4 '[email protected]',
5 'From production',
6 'Test message from production',
7 9999999999,
8 NULL,
9 NULL,
10 NULL,
11 0 );
12 END;
13 /
BEGIN
ERROR at line 1:
ORA-29278: SMTP transient error: 421 Service not available
ORA-06512: at "SYS.UTL_SMTP", line 17
ORA-06512: at "SYS.UTL_SMTP", line 96
ORA-06512: at "SYS.UTL_SMTP", line 327
ORA-06512: at "PROD_L.MAIL_FILES", line 238
ORA-29278: SMTP transient error: 421 Service not available
ORA-06512: at line 2
SQL>

Hi
I have two different Solaris Server (Server1 & server2).
In both the server SMTP server is configured.
In these two solaris server (Server1 & server2) we have installed Oracle 9i
I am using client machine to execute the following procedure.
When I connect to server1 (using SQL plus) and execute the following procedure, it works fine, and able to send emails properly.
But when I connect to server2 (using SQL plus) and execute the following procedure, I get the follwoing error.
Could you please help me to resolve this?
Connected to:
Oracle9i Enterprise Edition Release 9.2.0.8.0 - 64bit Production
With the Partitioning, OLAP and Oracle Data Mining options
JServer Release 9.2.0.8.0 - Production
SQL> set define off
SQL> set serveroutput on size 1000000
SQL> BEGIN
2 mail_files( 'localhost',
3 'Frm',
4 '[email protected]',
5 'From production',
6 'Test message from production',
7 9999999999,
8 NULL,
9 NULL,
10 NULL,
11 0 );
12 END;
13 /
BEGIN
ERROR at line 1:
ORA-29278: SMTP transient error: 421 Service not available
ORA-06512: at "SYS.UTL_SMTP", line 17
ORA-06512: at "SYS.UTL_SMTP", line 96
ORA-06512: at "SYS.UTL_SMTP", line 327
ORA-06512: at "PROD_L.MAIL_FILES", line 238
ORA-29278: SMTP transient error: 421 Service not available
ORA-06512: at line 2
SQL>

UTL_SMTP fails: SMTP transient error: 421 Service not available

Hi!
I´m trying to set up database to be able to send emails by UTL_SMTP package.
I´m working whit Oracle 9.0.2.0.7 on Windows 2003 Server EE SP1
For this, I have searched a script of the many on the network. One like this:
CREATE OR REPLACE PROCEDURE CASIUS.SEND_MAIL(SENDER IN VARCHAR2, RECIPIENT IN VARCHAR2, SUBJECT IN VARCHAR2, MESSAGE IN VARCHAR2) IS
    MAILHOST CONSTANT VARCHAR2(3000) := 'server.exchange.test.com';
    MESG VARCHAR2(30000);
    MAIL_CONN UTL_SMTP.CONNECTION;
    BEGIN
        UTL_SMTP.QUIT(MAIL_CONN);
        MAIL_CONN := UTL_SMTP.OPEN_CONNECTION(MAILHOST, 25);
        UTL_SMTP.EHLO(MAIL_CONN, MAILHOST);
        UTL_SMTP.COMMAND( MAIL_CONN, 'AUTH', 'LOGIN ');
        UTL_SMTP.COMMAND( MAIL_CONN, UTL_RAW.CAST_TO_VARCHAR2( UTL_ENCODE.BASE64_ENCODE( UTL_RAW.CAST_TO_RAW( '[email protected]' ))));
        UTL_SMTP.COMMAND( MAIL_CONN, UTL_RAW.CAST_TO_VARCHAR2( UTL_ENCODE.BASE64_ENCODE( UTL_RAW.CAST_TO_RAW( 'testpassw'))));
        MESG := 'Date: ' ||
        TO_CHAR( SYSDATE, 'dd Mon yy hh24:mi:ss' ) || CHR(13) || CHR(10) ||
        'From: <'|| SENDER ||'>' || CHR(13) || CHR(10) ||
        'Subject: '|| SUBJECT || CHR(13) || CHR(10)||
        'To: <'||RECIPIENT || '>' || CHR(13) || CHR(10) || MESSAGE;
        UTL_SMTP.EHLO(MAIL_CONN, MAILHOST);
        UTL_SMTP.MAIL(MAIL_CONN, SENDER);
        UTL_SMTP.RCPT(MAIL_CONN, RECIPIENT);
        UTL_SMTP.DATA(MAIL_CONN,MESG);
        UTL_SMTP.QUIT(MAIL_CONN);
    EXCEPTION
        WHEN OTHERS THEN
        RAISE_APPLICATION_ERROR(-20004,SQLERRM);
END SEND_MAIL;
I've reviewed the script many times and I find no error. But when I call it I always have this error:
ORA-20004: ORA-29278: SMTP transient error: 421 Service not available
I have done many tests. Although the most meaningful test that I have done may be the send of a message via telnet from the same server using the same parameters. It has worked!. This is the log:
220 server.exchange.test.com ESMTP Service ready
AUTH LOGIN
334 VXNad23hsdj2bWU6
bm90aWZpY2FjaW9uZMSA12smVsQHNvcG9ydGUtc21zLmVz
334 UGFzer24cmQ6
TDRdE3p6NA==
235 LOGIN authentication successful
MAIL FROM:<[email protected]>
250 MAIL FROM:<[email protected]> OK
RCPT TO: <[email protected]>
250 RCPT TO:<[email protected]> OK
DATA
354 Start mail input; end with <CRLF>.<CRLF>
From:Yomismo
TO:Mimismo
Subject: Test Send Emails
This is a send test
250 <522DCAD000D5FF89> Mail accepted
QUIT
221 server.exchange.test.com QUIT
Connection to host lost.
This test email was received for me, so I think is evidenced that the problem is in ULT_SMTP package.
And more specifically, I suspect that the exception raises on one of these lines:
        UTL_SMTP.QUIT(MAIL_CONN);
        MAIL_CONN := UTL_SMTP.OPEN_CONNECTION(MAILHOST, 25);
But I don´t understand why, All the sites I have viewed uses package of similar way...
Can someone throw me some light on this issue?
Regards

maybe you find something in https://community.oracle.com/message/3560073. And I would recommend to think about upgrading to a current Oracle version, since 9.2 has been desupported around 2007.

ORA-29278: SMTP transient error:421 Service not available on oracle 10g

HIi,
I am trying to send e-mails by using PL/Sql procedure . I am using UTL_MAIL/UTL_SMTP on oracle 10g R1 database.
There is no problem in creating procedure,but when i am doing execution i am getting the mention error.
I am trying to send mail with attachment as excel file.
ORA-20001: The following error has occured: ORA-29278: SMTP transient error:
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ORA-06512: at "SCOTT.MAIL_ATT_RAW", line 64
ORA-06512: at line 1
-----my procedure code------
CREATE OR REPLACE PROCEDURE mail_att_raw(filename varchar2) AS
fil BFILE;
file_len PLS_INTEGER;
MAX_LINE_WIDTH PLS_INTEGER := 54;
buf RAW(2100);
amt BINARY_INTEGER := 2000;
pos PLS_INTEGER := 1; /* pointer for each piece */
filepos PLS_INTEGER := 1; /* pointer for the file */
filenm VARCHAR2(50) := filename; /* binary file attachment */
data RAW(2100);
chunks PLS_INTEGER;
len PLS_INTEGER;
modulo PLS_INTEGER;
pieces PLS_INTEGER;
err_num NUMBER;
err_msg VARCHAR2(100);
resultraw RAW(32000);
BEGIN
/* Assign the file a handle */
fil := BFILENAME('BFILE_DIR', filenm);
/* Get the length of the file in bytes */
file_len := dbms_lob.getlength(fil);
/* Get the remainer when we divide by amt */
modulo := mod(file_len, amt);
/* How many pieces? */
pieces := trunc(file_len / amt);if (modulo <> 0) then
pieces := pieces + 1;end if;/* Open the file */
dbms_lob.fileopen(fil, dbms_lob.file_readonly);/* Read the first amt into the buffer */
dbms_lob.read(fil, amt, filepos, buf);/* For each piece of the file . . . */
FOR i IN 1..pieces LOOP/* Position file pointer for next read */
filepos := i * amt + 1;/* Calculate remaining file length */
file_len := file_len - amt;/* Stick the buffer contents into data */
data := utl_raw.concat(data, buf);/* Calculate the number of chunks in this piece */
chunks := trunc(utl_raw.length(data) / MAX_LINE_WIDTH);/* Don't want too many chunks */
IF (i <> pieces) THEN
chunks := chunks - 1;
END IF;/* For each chunk in this piece . . . */
FOR j IN 0..chunks LOOP/* Position ourselves in this piece */
pos := j * MAX_LINE_WIDTH + 1;/* Is this the last chunk in this piece? */
IF (j <> chunks) THEN len := MAX_LINE_WIDTH;
ELSE
len := utl_raw.length(data) - pos + 1;
IF (len > MAX_LINE_width) THEN
len := MAX_LINE_WIDTH;
END IF;
END IF;/* If we got something, let's write it */
IF (len > 0 ) THEN
resultraw := resultraw || utl_raw.substr(data, pos, len);
END IF;
END LOOP;/* Point at the rest of the data buffer */
IF (pos + len <= utl_raw.length(data)) THEN
data := utl_raw.substr(data, pos + len);
ELSE
data := NULL;
END IF;/* We're running out of file, only get the rest of it */
if (file_len < amt and file_len > 0) then
amt := file_len;
end if;/* Read the next amount into the buffer */dbms_lob.read(fil, amt, filepos, buf);
END LOOP;/* Don't forget to close the file */
dbms_lob.fileclose(fil);
SYS.UTL_MAIL.SEND_ATTACH_RAW(sender => '[email protected]', recipients => '[email protected]',subject => 'Testmail', message => 'Hallo', attachment => resultraw, att_filename => filename);
EXCEPTION
WHEN OTHERS THEN--dbms_output.put_line('Fehler');
raise_application_error(-20001,'The following error has occured: ' || sqlerrm);
END;
Please suggest me what settings i need to change. This same procedure is running on another maching,but not on my machine.
If somebody is having any other simple procedure ,please help me.
My SMTP port -25
Thanks in advance.

Hi Justin,
Please get the answers of your queries
The error you're getting is coming from the SMTP server you are trying to connect to.
- What SMTP server is your database configured to use?
Reply - I am using IIS(5.0)
- What SMTP server is the database where this code is working configured to use?
Reply - Same IIS. Database is installed locally on my machine only. I am trying to send mail locally to me only,Not to the outside person.
- Has the SMTP server been configured to allow connections from both machines?
Reply - Yes
One more query, do we really require to set the SMTP_OUT_SERVER parameter for SCOPE=BOTH
ALTER SYSTEM SET smtp_out_server = '172.16.1.10' SCOPE=BOTH
I am not able to set like this for BOTH,only for SPFILE i can set ?.
My SMTP Server IP=172.16.1.10
PORT- 25
Thanks
Manoj

503 Service not available

Hi.
Could you help me ....
I modified a bsp to display a PDF file into a new popup window, and I tested into my quality server using SE80 transaction and with my portal application after and evething was OK but when a released the new BSP into production server the BSP crashed.
This is the error message that throws:
503 Service not Available
Erro 6
Version 6040
MOdule http_j2ee_mt.c
Line 795
Server EMKIOAIX103_CRP_00
Details Cannot reach external application server on localhost:50000
I explain you my program does it:
1.- the user chooses the a record into a Inbox
2.- IC display its data with BSP IRecReason
3.- the user chooses a Action link
4.- IC display a action PRINT PDF
5.- the user selects a print pdf
This is my code to EH_ONGO than create the PDF spool
METHOD EH_ONGO .
DATA: function_name TYPE rs38l_fnam,
        dummy(254)        TYPE c,
        ls_archive_index TYPE toa_dara,
        ls_orderadm_h     TYPE crmt_output_orderadm_h_com,
        ls_activity_h     TYPE crmt_output_activity_h_com,
        ls_lead_h         TYPE crmt_output_lead_h_com,
        ls_opport_h       TYPE crmt_output_opport_h_com,
        ls_orgman_h       TYPE crmt_output_orgman_h_com,
        lt_partner_h      TYPE crmt_output_partner_h_comt,
        ls_pricingdata_h TYPE crmt_output_pricingdata_h_com,
        ls_sales_h        TYPE crmt_output_sales_h_com,
        ls_shipping_h     TYPE crmt_output_shipping_h_com,
        lt_payplan_d_h    TYPE crmt_output_payplan_d_h_comt,
        ls_customer_h     TYPE crmt_output_customer_h_com,
        ls_cumulat_h     TYPE crmt_output_cumulat_h_com,
        lt_billing_h     TYPE   crmt_output_billing_h_comt,
        lt_cancel_h      TYPE   crmt_output_cancel_h_comt,
        lt_appointment_h TYPE   crmt_output_appointment_h_comt,
        lt_billplan_d_h TYPE   crmt_output_billplan_d_h_comt,
        lt_billplan_h    TYPE   crmt_output_billplan_h_comt,
        lt_status_d_h    TYPE   crmt_output_status_d_h_comt,
        lt_status_h      TYPE   crmt_output_status_h_comt,
        lt_srv_subject_h TYPE   crmt_output_srv_subject_h_comt,
        lt_srv_reason_h TYPE   crmt_output_srv_reason_h_comt,
        lt_srv_result_h TYPE   crmt_output_srv_result_h_comt,
        ls_acs_h         TYPE   crmt_acs_h_com,
        lt_orderadm_i    TYPE   crmt_output_orderadm_i_comt,
        lt_orgman_i      TYPE   crmt_output_orgman_i_comt,
        lt_pricingdata_i TYPE   crmt_output_pricingdata_i_comt,
        lt_pricing_i     TYPE   crmt_output_pricing_i_comt,
        lt_product_i     TYPE   crmt_output_product_i_comt,
        lt_sales_i       TYPE   crmt_output_sales_i_comt,
        lt_shipping_i    TYPE   crmt_output_shipping_i_comt,
        lt_schedlin_i    TYPE   crmt_output_schedlin_i_comt,
        lt_customer_i    TYPE   crmt_output_customer_i_comt,
        lt_partner_i     TYPE   crmt_output_partner_i_comt,
        lt_item_cstics_i TYPE   crmt_item_cstics_tab,
        lt_billing_i     TYPE   crmt_output_billing_i_comt,
        lt_cancel_i      TYPE   crmt_output_cancel_i_comt,
        lt_finprod_i     TYPE   crmt_output_finprod_i_comt,
        lt_ordprp_i      TYPE   crmt_output_ordprp_i_comt,
        lt_appointment_i TYPE   crmt_output_appointment_i_comt,
        lt_billplan_d_i TYPE   crmt_output_billplan_d_i_comt,
        lt_billplan_i    TYPE   crmt_output_billplan_i_comt,
        lt_orderadm_i_qt TYPE   crmt_output_orderadm_i_qt_comt,
        lt_orderadm_i_in TYPE   crmt_output_orderadm_i_in_comt,
        lt_schedlin_i_cf TYPE   crmt_output_schedlin_i_cf_comt,
        lt_status_i      TYPE   crmt_output_status_i_comt,
        lt_working_set_e_s_bbp TYPE /1cn/working_set_e_s_bbp_t,
        lv_language LIKE sy-langu,
        lo_order TYPE REF TO cl_doc_crm_order,
        lv_object_guid TYPE crmt_object_guid,
        lv_object_kind TYPE crmt_object_kind,
        lv_status TYPE jstat,
        lt_status TYPE TABLE OF jstat,
        lv_error_tab_wrk TYPE ssferror,
        ls_output_options TYPE ssfcompop.
DATA: IP_SMART_FORM Type     TDSFNAME,
      IO_APPL_OBJECT Type Ref To OBJECT,
     IO_APPL_OBJECT Type Ref to CL_DOC_CRM_ORDER_H,
      IO_PARTNER Type Ref to CL_PARTNER_PPF,
      IS_ARCHIVE_INDEX Type TOA_DARA,
      CT_ARCHIVE_INDEX_TAB Type TSFDARA,
      IS_ARCHIVE_PARAMETERS Type ARC_PARAMS,
      control_parameters TYPE ssfctrlop,
      IS_MAIL_APPL_OBJ Type SWOTOBJID,
      IS_MAIL_RECIPIENT Type SWOTOBJID,
      IS_MAIL_SENDER Type SWOTOBJID,
      IP_USER_SETTINGS type TDBOOL,
      ES_DOCUMENT_OUTPUT_INFO type SSFCRESPD,
      ES_JOB_OUTPUT_INFO type SSFCRESCL,
      ES_JOB_OUTPUT_OPTIONS type SSFCRESOP.
Resultado generado: Formato PDF
data: l_pdf_xstring type xstring,
      lt_lines       type table of tline,
      ls_line        type tline,
      l_pdf_len      type i,
      lv_exist       type n,
      output_data    type ssfcrescl,
      lp_proc_stat TYPE ppfdtstat.
Explanation: this method executes the action,
gets the medium, gets the log, reads the messages from
the log and gets the spool id from the messages.     JLARIN 27/DIC/06
DATA: lv_event TYPE REF TO cl_htmlb_event_tableview,
      lv_index TYPE int4,
      wa_action TYPE LINE OF crmt_action_table_tab,
      ls_action_obj TYPE REF TO if_action_ppf,
      lr_action TYPE REF TO cl_trigger_ppf,
      lr_medium type Ref to     if_medium_ppf,
     ls_action TYPE zcrmt_action,
      lv_spoolid TYPE symsgv.
DATA:
     grid   type ref to cl_crm_ic_gridlayout,
     GLOBAL_EVENT     type string.
data: lo_trigger type ref to CL_TRIGGER_PPF,
      lo_sfprint type ref to CL_SF_PRINT_PPF,
      lo_typed_context type ref to CL_CRM_IC_IRECACTIONPLAN_CTXT,
      lt_all_data type PPFSINPRRU.
data: lo_rp_rc type i.
DATA: lv_head_guid      TYPE crmt_object_guid.
DATA: adminh     TYPE REF TO cl_crm_ic_irecactionplan_cn02,
        guidstring TYPE string,
        guid       TYPE crmt_object_guid,
        action_obj   TYPE crmt_action_obj_tab,
        lv_object_id TYPE crmt_object_id.
   DATA: request_event TYPE REF TO cl_htmlb_event.
   DATA: event_data    TYPE REF TO if_htmlb_data.
   DATA: event_value type string.
    event_data = cl_htmlb_manager=>get_event_ex( request ).
    if event_data is bound.
      try.
          request_event ?= event_data.
        catch cx_sy_move_cast_error.
          clear request_event.
      endtry.
      event_value = event_data->event_id.
      translate event_value to lower case.             "#EC TRANSLANG
   endif.
   if event_value <> 'x1_x3_x17_x21_actionitems'.
      return.
   endif.
TRY.
create object lo_sfprint.
create object lo_trigger.
    lv_exist = 1.
Get the header GUID
    adminh = typed_context->btadminh.
    guidstring = adminh->get_actionitem( 'GUID' ).
    If guidstring is initial.
       return.
    endif.
    lv_head_guid = guidstring.
    CALL FUNCTION 'CRM_ORDERADM_H_READ_OW'
      EXPORTING
        iv_orderadm_h_guid     = lv_head_guid
      IMPORTING
        ev_object_id           = lv_object_id
      EXCEPTIONS
        admin_header_not_found = 1
        OTHERS                 = 2.
       CALL FUNCTION 'CRM_ACTION_GET_TOOLBAR_IL'
      EXPORTING
        iv_ref_guid     = lv_head_guid
        iv_ref_kind     = 'A'
      IMPORTING
        et_action_obj   = action_obj
        et_action_fld   = action_fld
      EXCEPTIONS
        parameter_error = 1
        error_occurred = 2
        error_message   = 3
        OTHERS          = 4.
    IF sy-subrc EQ 0.
      LOOP AT action_fld INTO wa_action where applkey = lv_object_id.
      ENDLOOP.
      IF sy-subrc EQ 0.
         ls_action_obj = wa_action-action.
         lv_exist = 0.
      ENDIF.
    ENDIF.
    if lv_exist is initial.
    CALL METHOD ls_action_obj->get_processing
     IMPORTING
       ei_processing = lr_medium.
    CALL METHOD lo_trigger->get_appl
      RECEIVING
        result = io_appl_object.
      call function 'CRM_ACTION_GET_APPL_OBJECT'
        exporting
          iv_ref_guid          = lv_head_guid
          iv_ref_kind          = 'A'
        IMPORTING
          EV_APPL_OBJECT       = io_appl_object.
    CALL METHOD lr_medium->execute
      EXPORTING
        io_appl_ref       = io_appl_object   "lo_appl_ref
      RECEIVING
        rp_status         = lp_proc_stat
      EXCEPTIONS
        missing_arguments = 1
        OTHERS            = 2.
ip_smart_form = lr_medium->get_smartform( ).
    ip_smart_form = 'ZIMPR_ORDEN_RASTREO'.
get the function name for this smart form
    CALL FUNCTION 'SSF_FUNCTION_MODULE_NAME'
      EXPORTING
        formname           = ip_smart_form
      IMPORTING
        fm_name            = function_name
      EXCEPTIONS
        no_form            = 1
        no_function_module = 2
        OTHERS             = 3.
determine the tables of the application
CALL FUNCTION 'CRM_OUTPUT_SINGLE_READ'
    EXPORTING
      iv_object                 = io_appl_object
      iv_smart_form             = ip_smart_form
      ir_partner                = io_partner
    IMPORTING
      es_output_orderadm_h      = ls_orderadm_h
      es_output_activity_h      = ls_activity_h
      es_output_lead_h          = ls_lead_h
      es_output_opport_h        = ls_opport_h
      es_output_orgman_h        = ls_orgman_h
      es_output_pricingdata_h   = ls_pricingdata_h
      es_output_sales_h         = ls_sales_h
      es_output_shipping_h      = ls_shipping_h
      et_output_partner_h       = lt_partner_h
      et_output_payplan_d_h     = lt_payplan_d_h
      es_output_customer_h      = ls_customer_h
      es_output_cumulat_h       = ls_cumulat_h
      et_output_billing_h       = lt_billing_h
      et_output_cancel_h        = lt_cancel_h
      et_output_appointment_h   = lt_appointment_h
      et_output_billplan_d_h    = lt_billplan_d_h
      et_output_billplan_h      = lt_billplan_h
      et_output_status_d_h      = lt_status_d_h
      et_output_status_h        = lt_status_h
      et_output_srv_subject_h   = lt_srv_subject_h
      et_output_srv_reason_h    = lt_srv_reason_h
      et_output_srv_result_h    = lt_srv_result_h
      es_output_acs_h           = ls_acs_h
      et_output_orderadm_i      = lt_orderadm_i
      et_output_orgman_i        = lt_orgman_i
      et_output_pricingdata_i   = lt_pricingdata_i
      et_output_pricing_i       = lt_pricing_i
      et_output_product_i       = lt_product_i
      et_output_sales_i         = lt_sales_i
      et_output_shipping_i      = lt_shipping_i
      et_output_schedlin_i      = lt_schedlin_i
      et_output_partner_i       = lt_partner_i
      et_item_cstics_i          = lt_item_cstics_i
      et_output_customer_i      = lt_customer_i
      et_output_billing_i       = lt_billing_i
      et_output_cancel_i        = lt_cancel_i
      et_output_finprod_i       = lt_finprod_i
      et_output_ordprp_i        = lt_ordprp_i
      et_output_appointment_i   = lt_appointment_i
      et_output_billplan_d_i    = lt_billplan_d_i
      et_output_billplan_i      = lt_billplan_i
      et_output_orderadm_i_qt   = lt_orderadm_i_qt
      et_output_orderadm_i_in   = lt_orderadm_i_in
      et_output_schedlin_i_cf   = lt_schedlin_i_cf
      et_output_status_i        = lt_status_i
      et_output_wrk_set_e_s_bbp = lt_working_set_e_s_bbp
      ev_language               = lv_language.
control_parameters-langu = sy-langu.
control_parameters-no_dialog = 'X'.
control_parameters-getotf    = 'X'.
call function to process smart form
CALL FUNCTION function_name
    EXPORTING
      archive_index        = is_archive_index
      archive_index_tab    = ct_archive_index_tab
      archive_parameters   = is_archive_parameters
      control_parameters   = control_parameters
      mail_appl_obj        = is_mail_appl_obj
      mail_recipient       = is_mail_recipient
      mail_sender          = is_mail_sender
      output_options       = ls_output_options
      user_settings        = ip_user_settings
      orderadm_h           = ls_orderadm_h
      activity_h           = ls_activity_h
      lead_h               = ls_lead_h
      opport_h             = ls_opport_h
      orgman_h             = ls_orgman_h
      partner_h            = lt_partner_h
      pricingdata_h        = ls_pricingdata_h
      sales_h              = ls_sales_h
      shipping_h           = ls_shipping_h
      payplan_d_h          = lt_payplan_d_h
      cumulat_h            = ls_cumulat_h
      customer_h           = ls_customer_h
      acs_h                = ls_acs_h
      billing_h            = lt_billing_h
      cancel_h             = lt_cancel_h
      appointment_h        = lt_appointment_h
      billplan_d_h         = lt_billplan_d_h
      billplan_h           = lt_billplan_h
      status_d_h           = lt_status_d_h
      status_h             = lt_status_h
      srv_subject_h        = lt_srv_subject_h
      srv_reason_h         = lt_srv_reason_h
      srv_result_h         = lt_srv_result_h
      orderadm_i           = lt_orderadm_i
      orderadm_i_qt        = lt_orderadm_i_qt
      orderadm_i_in        = lt_orderadm_i_in
      orgman_i             = lt_orgman_i
      pricingdata_i        = lt_pricingdata_i
      pricing_i            = lt_pricing_i
      product_i            = lt_product_i
      sales_i              = lt_sales_i
      schedlin_i           = lt_schedlin_i
      schedlin_i_cf        = lt_schedlin_i_cf
      shipping_i           = lt_shipping_i
      partner_i            = lt_partner_i
      item_cstics_i        = lt_item_cstics_i
      customer_i           = lt_customer_i
      billing_i            = lt_billing_i
      cancel_i             = lt_cancel_i
      finprod_i            = lt_finprod_i
      ordprp_i             = lt_ordprp_i
      appointment_i        = lt_appointment_i
      billplan_d_i         = lt_billplan_d_i
      billplan_i           = lt_billplan_i
      status_i             = lt_status_i
      working_set_e_s_bbp = lt_working_set_e_s_bbp
      language             = lv_language
    IMPORTING
      document_output_info = es_document_output_info
      job_output_info      = output_data
      job_output_options   = es_job_output_options
    EXCEPTIONS
      output_canceled      = 1
      parameter_error      = 2
      OTHERS               = 3.
    call function 'CONVERT_OTF'
      EXPORTING
        format                = 'PDF'
      IMPORTING
        bin_filesize          = l_pdf_len
        bin_file              = l_pdf_xstring
      TABLES
        OTF                   = OUTPUT_DATA-OTFDATA
        LINES                 = LT_LINES
      EXCEPTIONS
        err_max_linewidth     = 1
        err_format            = 2
        err_conv_not_possible = 3
        err_bad_otf           = 4
        others                = 5.
      IF SY-SUBRC = 0.
        DATA: lv_string TYPE string,
              lv_numguid(10) TYPE N.
        lv_string = lv_spoolid.
        lv_numguid = lv_object_id.
       CALL METHOD op_previewspool( iv_spoolid = lv_string ).
        me->op_previewspool( iv_spoolid     = lv_string
                             lv_pdf_xstring = l_pdf_xstring
                             lv_guid        = lv_numguid ).
      ENDIF.
    endif.
    CATCH cx_sy_move_cast_error.
ENDTRY.
ENDMETHOD.
<b>This part send the result to a new windows and refresh a main page, but thow a error 503 ...</b>
method OP_PREVIEWSPOOL .
*{   INSERT         CRDK902447                                        1
DATA: lv_url TYPE string.
DATA: cached_response TYPE REF TO if_http_response,
      new_navegator   TYPE REF TO CL_WB_NAVIGATOR_NEW_WINDOW,
      new_navigation   TYPE REF TO CL_BSP_NAVIGATION.
DATA: guid TYPE guid_32.
Resultado generado: Formato PDF
data: l_pdf_xstring type xstring,
        display_url    type string,
        pagina_url    type string,
        display_pag    type string,
        V_TARGET_URL   TYPE STRING,
        W_APP_NAME     TYPE STRING,
        l_pdf_len      type i.
DATA: out TYPE REF TO IF_BSP_WRITER,
        lv_out TYPE REF TO cl_BSP_WRITER,
        lv_context Type Ref to IF_BSP_PAGE_CONTEXT,
        lv_body type string,
        lv_body2 type string,
        lv_guidmem(10) type n,
        lv_doscmd(200),
        lv_pag   type xstring,
        lv_back(2) type n.
IF not lv_pdf_xstring is initial.
    CREATE OBJECT cached_response TYPE CL_HTTP_RESPONSE EXPORTING add_c_msg = 1.
    l_pdf_len = xstrlen( lv_pdf_xstring ).
    cached_response->set_data( data   = lv_pdf_xstring
                          length = l_pdf_len ).
    cached_response->set_header_field( name = if_http_header_fields=>content_type
                                       value = 'application/pdf' ).
     cached_response->set_header_field(
                        name = 'content-disposition'
                        value = 'attachment; filename = test.pdf' ).
    cached_response->set_status( code = 200 reason = 'OK' ).
    cached_response->server_cache_expire_rel( expires_rel = 180 ).
    CALL FUNCTION 'GUID_CREATE'
      IMPORTING
        ev_guid_32 = guid.
DATA:
    LV_HOST     TYPE STRING,     "Host name
    LV_PORT     TYPE STRING,     "Port Number
    LV_LOCAL_URL     TYPE STRING,     "URL (Relative to the Current Server)
    LV_ABS_URL     TYPE STRING,     "URL (Absolute, incl. Protocol, Host, Port)
    LV_PROTOCOL     TYPE STRING,     "Available Protocol
    LV_servidor     TYPE STRING.     "Available Protocol
Construct the Target URL
      CALL METHOD RUNTIME->CONSTRUCT_BSP_URL
        EXPORTING
          IN_PROTOCOL       = 'http'
          IN_APPLICATION_NS = RUNTIME->APPLICATION_NAMESPACE
          IN_APPLICATION    = 'crm_ic'
          IN_PAGE           = '**/crm_ic'
        IMPORTING
          OUT_ABS_URL       = V_TARGET_URL
          OUT_HOST          = LV_HOST
          OUT_PORT          = LV_PORT
          OUT_LOCAL_URL     = LV_LOCAL_URL
          OUT_PROTOCOL      = LV_PROTOCOL.
        CONCATENATE 'crm_ic' '/**/' INTO W_APP_NAME.
      REPLACE W_APP_NAME IN V_TARGET_URL WITH SPACE.
    CONCATENATE V_TARGET_URL '/' guid '.pdf' INTO display_url.
    cl_http_server=>server_cache_upload( url      = display_url
                                         response = cached_response ).
    lv_url = adapter->if_bsp_page~get_page_url( ).
    if LV_PORT is initial.
       concatenate 'http://' LV_HOST lv_url+0(61) 'default.do' into lv_url.
    else.
       concatenate 'http://' LV_HOST ':' LV_PORT lv_url+0(61) 'default.do' into lv_url.
    endif.
      lv_body2 = '<html><head><script language=JavaScript>'.
      concatenate lv_body2 'window.open("' display_url '"); ' INTO lv_body2.
      concatenate lv_body2 ' location.href = "' lv_url '"; </script></head>' INTO lv_body2.
      concatenate lv_body2 '<body></body></html>' INTO lv_body2.
     concatenate lv_body2 ' function back(){ history.back( ); } </script></head>' INTO lv_body2.
     concatenate lv_body2 '<body><a href="javascript:back();">regresar</a></body></html>' INTO lv_body2.
      response->append_cdata( data = lv_body2 ) .
      response->set_header_field( name = 'content-type'
                                  value = 'text/html' ). "#EC NOTEXT
      response->set_header_field( name = 'cache-control' value = 'max-age=0' ). "#EC NOTEXT
     response->set_header_field( name = 'Expires' value = '0' ). "#EC NOTEXT
      navigation->response_complete( ).
return.
ENDIF.
endmethod.

Using the search bar, it seems it's a proxy issue, but finding a simple solution did not seem apparent. Have you tried a reboot? To reboot, hold the power and home buttons at the same time for at least 10 seconds (hold past the swipe to shut down bar, should it appear) until the Apple Logo appears, then let go fo both buttons and your iPad will restart. Hopefully, this will solve the problem......

Itunes will not install..windows INSTALLER service not available.windows 7

I am trying to find a fix for this...just bought a new computer with windows 7, all updates have been performed. Itunes will not install...it just stops and says "windows installer service not available" Can't find a stand alone downloadable version of installer 5.0 which is what comes with 7 from the research I have done. I have the newest version of itunes saved on desktop, tried running it from desktop, tried running as admin, tried several other ideas that I found on here and Microsoft..but nothing is working. Any advice?
Message was edited by: ehindahl

Same error message "This version is for a 32 bit computer, yours is a 64 bit!"
Doublechecking ... by any chance did you migrate a 32-bit version of the iTunes, Apple Mobile Device Support and Bonjour programs to the 64-bit machine from a 32-bit machine using the PC Mover utility?
(Your symptoms are consistent with that ... the installer service throws the message when trying to uninstall the 32-bit itunes and related 32-bit componentry prior to installing the new 64-bit versions.)

DMS BP giving 'requested resource is not available' error

Hello, smart KM people
I'm having a problem with our DMS business package in our EP6 SP16 portal. I configured the DMS repository manager successfully.. and the Document Explorer workset is functional and I'm able to navigate through the folder structure and see the documents listed that are located in the DMS. However, the problem comes in when I click on one of the documents to view it. When I click on the document, I get a "404 - The requested resource is not available" error.
What would be the cause of this? Permissions seem to be set correctly... I'm able to navigate through the folder structure and see the list of documents. If I access the DMS through SAPGUI, I'm able to view the documents without a problem. Has anyone had this problem in the past, or have any hints about what configuration to troubleshoot?
Thanks in advance for the help!
Cheers,
Fallon

Hello Samta -
I followed your steps and am still receiving the same error, so it must not be a problem with the logon ticket. And when I went to the Component Monitor, the DMS Repository Manager looked just fine.
Julian, here's the stack trace I found when viewing the source of the 404 error:
        com.sapportals.wcm.protocol.webdav.server.WDServletException: resource not available
     at com.sapportals.wcm.protocol.webdav.server.WDGetHandler.setContentLocation(WDGetHandler.java:756)
     at com.sapportals.wcm.protocol.webdav.server.WDGetHandler.internalHandle(WDGetHandler.java:495)
     at com.sapportals.wcm.protocol.webdav.server.WDGetHandler.handle(WDGetHandler.java:253)
     at com.sapportals.wcm.protocol.webdav.server.WDServlet.doGet(WDServlet.java:777)
     at com.sapportals.wcm.protocol.webdav.server.WDServlet.service(WDServlet.java:458)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java(Compiled Code))
     at com.sapportals.wcm.portal.proxy.PCProxyServlet.service(PCProxyServlet.java:331)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java(Compiled Code))
     at com.sapportals.portal.prt.core.broker.ServletComponentItem$ServletWrapperComponent.doContent(ServletComponentItem.java:110)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
     at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java(Compiled Code))
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java(Compiled Code))
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java(Compiled Code))
     at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
     at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:646)
     at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java(Compiled Code))
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java(Compiled Code))
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java(Compiled Code))
     at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
     at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
     at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:545)
     at java.security.AccessController.doPrivileged1(Native Method)
     at java.security.AccessController.doPrivileged(AccessController.java(Compiled Code))
     at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java(Compiled Code))
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java(Compiled Code))
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java(Compiled Code))
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java(Inlined Compiled Code))
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java(Compiled Code))
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java(Compiled Code))
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java(Compiled Code))
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java(Inlined Compiled Code))
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java(Compiled Code))
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java(Compiled Code))
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java(Compiled Code))
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java(Compiled Code))
     at java.security.AccessController.doPrivileged1(Native Method)
     at java.security.AccessController.doPrivileged(AccessController.java(Compiled Code))
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java(Compiled Code))
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java(Compiled Code))
Any hints from this? We keep running up against brick walls with this problem.
Thanks for your help!

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