Crop and Marqee Tool problems on CS4

When first launching CS4, the cropping and marquee tools work just like they should, but after a while of use, suddenly I can no long drag the selection to any size I want. I only seem to be able to select small sections using either the marquee or crop tool. If I restart PS it will work fine again for awhile and then fail again. I suspect it may be a memory problem. I have 4.5 gig or ram and am using 75% for PS. Anyone know what is causing this?
And by the way, what the heck happened to phone technical support? I had a phone support contract with Adobe, and the phone number for it has been disconnected. The new number provides no way to access that contract, and waiting times exceed 30 minutes!! What happened, Adobe going out of business?

Rodney Gibbons wrote:
Adobe going out of business?
they are trying.
suddenly I can no long drag the selection to any size I want. I only seem to be able to select small sections using either the marquee or crop tool.
Clear the tool.

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Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

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scarpakb wrote:
…working on is 1920 x 2560 pixels with resolution 350 dpi, so it is not a resolution issue…
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Crop and Marqee Tool problems on CS4

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