Crop Aspect Ratio, width, height, resolution locks up

I am running PSE6 on an XP PC platform.
This anomaly happens about 75% of the time.
After processing a batch of raw images in Camera Raw, highlighting them and clicking on Open Image to open the converted images in PSE, I sometimes find I cannot open the Crop Aspect Ratio selection drop-down box.  Nor can I type in changes to Width, Height, and Resolution fields--I can, however change the values by using the sliders that appear when I mouseover the Width, Height or Resolution titles, but even that's limited--whatever is to the right of the decimal point remains unchanged.
I've also experienced this Crop "lock-out" when just opening JPEG/TIFF/PSD images directly from the image file folder.
The only way I have found to clear this anomaly has been to close and reopen PSE.  Today, for the first time, that didn't fix the problem.  It came up with Crop locked up.
Has anyone else run into this?  If so, what, if any, solution is there?
Thanks,
dale

First try clicking the little arrow at the far left of the options bar and choosing reset tool. If that doesn't do it, quit the editor, then restart it while holding down ctrl+alt+shift. Keep holding the keys till you see a window asking if you want to delete the settings file. You do.

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