Crop marks disappearing

Our clients are  sending us images with cop marks and bleeds. I open them in Acrobat 9 and can see them perfectly.
Yet when we open the same file in Photoshop both the crop marks and bleeds disappear. All we get is the cropped image - no bleeds.
We are running Photoshop 6 on Windows XP. (I know -- archaic, but that's all we have!)
There is probably a simple explanation for this, but I don't have it. Any ideas?

Normal behavior, if I recall correctly. Older versions of PS did not allow to define which of the page bounding boxes is used and always used the content sansd bleed and slug. therefore, unless the bleed an crop areas are truly part of the actual page definition, they are goners...
Mylenium

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  • Test: Using Crop marks in indesign CS4 with Epson 3800 Mac 10.5.7

    Jun 19, 2009 9:35 PM
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    That was probably the most expeditious reply I've ever received in a forum.
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