Crop to trim: Page size may not be reduced ERROR

I have a client wanting the complete back catalogue of his journal's hi-res PDFs supplied but without the trim marks, printer's info and bleed. This ought to be easy enough - Acrobat will trim a PDF for me and I can automate the process. Except that it won't. I go Documents > Crop Pages... and set all the options for cropping to the Trim Box, but nothing happens. If I try putting in the page size measurements manually, I get the error message 'Page size cannot be reduced'. Seeing as I've arrived via the Crop Pages option on the document menu I can't think I'm in the wrong place. Why won't Acrobat crop my pages?
I'm on Acrobat Pro 9 fully up to date on OS X 10.6.7
Tim
London

I have this exact same question. It simply won't crop.
Why is this bug not being fixed?

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Hello,
Thank you for responding. Sorry that my message is so confusing.
In Google Doc's we are able to highlight/selected portions of a PDF to print.
In Mozilla Fox under Applications, Portable Format Document (PDF) Use Adobe Reader (default).
So when I go to print off my timesheet, after I have highlighted everything, I get this message: I've chosen to open my timesheet which is: Adobe Acrobat Document from https//docs.google.com. What should Firefox do with this file? Open with Adobe Reader (default).
Do this automatically for files like this from now on. I click on the OK and the file downloads as a PDF file in Adobe Reader. On Google Doc's I click on the print key then I am able to open up my printer menu. Its after I click on the print key that I receive this message.
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Thank you,
Maureen A. Mumm
From: pwillener <[email protected]>
To: Maureen Mumm <[email protected]>
Sent: Friday, March 6, 2015 8:05 PM
Subject: Reader XI, An Error Exists on this Page, Acrobat may not display
Reader XI, An Error Exists on this Page, Acrobat may not display
created by pwillener in Adobe Reader - View the full discussion
Maureen Mumm wrote: I then go to my timesheet, and highlight all the rows that I would like to print, then I hit the print key, then I get the box that states, opening my timesheet which is a PDF which is an Adobe Acrobat Document, then I have this message, What should Firefox do with this file? I have it set to open with Adobe Reader (default) do this for files automatically like this.
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Crop to trim: Page size may not be reduced ERROR

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